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International Business Project                                                    RSM Erasmus University




                   Leadership in the 21st century
                       An international study on leadership and related trends




  Team: Mohit Ahuja, Amanda Bachmann, Juhee Jang, Nóra Stancsics, Yingzhi Su
 Coaches: Squarewise BV (Anouk van der Have, Dirk Bijl de Vroe), RSM Erasmus University (Alex van der Zwart)


  December 2011
Squarewise                                                           RSM Erasmus University

• The client:

        Strategy consulting firm focusing on innovation and passionate about
        sustainability.




 Introduction   Leadership & trends   Analysis   Conclusion                               1
Research question                                                           RSM Erasmus University




   What are the main characteristics of leadership to
   successfully cope with the trends in the 21st
   century?

           1. What is leadership? What are the main characteristics of
              leadership?

           2. What are the trends in the 21st century? How can leadership
              adapt to these trends?

           3. Do leaders of different fields have different opinions?

           4. Are there any generational differences?



Introduction     Leadership & trends   Analysis   Conclusion                                     2
Research process flow                                                                    RSM Erasmus University

 Qualitative methods to gain a holistic view and new insights.

                                                      3 months elapsed time

                                                           Interviews with
                                Formulation                leaders             Analysis
      Desk research             of ques-                                      template
                                                                                                   Analysis
                                tionnaire                  Student survey


          • Clear understanding                      • Identify trends and                  • Comparison
Objective of both leadership                          important leadership                   between leaders
           and the trends                             characteristics                        and students


            • Description of                         • Summaries,                           • Validation of
Output                                                consolidated
             leadership and                                                                  the trends and
             trends                                   data                                   leadership
                                                                                             characteristics


  Introduction     Leadership & trends    Analysis          Conclusion                                         3
Methodology – two viewpoints                                                    RSM Erasmus University




                    Leaders                                              Students
                                                      Results about
               • Different fields                    trends and key          • Future leaders,
               (corporate, political and             characteristics     university students,
               role-model leaders)                     of a leader     mostly between 18-25
               • Different nations                                        • Different nations
               • 16 interviews                                              • 93 respondents




Introduction        Leadership & trends   Analysis       Conclusion                                  4
International study                                          RSM Erasmus University




Introduction   Leadership & trends   Analysis   Conclusion                        5
Leaders


                         16 interviews
               of political, corporate and role-
                   model leaders from five
                           countries



Introduction    Leadership & trends   Analysis   Conclusion   6
Students




                   93 survey responses
               from more than five different
                        countries



Introduction   Leadership & trends   Analysis   Conclusion   7
Leadership triangle and leader
characteristics                                                                                            RSM Erasmus University

                                               Establishing direction
                                                            Vision

                                                                     Courage
                                                 Focus
                                                                        Discernment
                                                                             Problem solving

                                                        Positive attitude

                                                            Character
                                               Teachability
                                                                     Initiative
                    Communication
                                                                Self-discipline

                                          Responsibility                     Confidence
                 Commitment                        Competence                                     Charisma
                                                                            Passion

                    Relationships                                 Listening                    Generosity
                                                          Servant hood
               Aligning people                                                Motivating and inspiring people

Introduction        Leadership & trends      Analysis           Conclusion        Source: Own figure based on Maxwell, 1999 & Northhouse, 2010   8
Three trends given by the client                             RSM Erasmus University




                                 Technologization
                                     Globalization
                                 Horizontalization


Introduction   Leadership & trends   Analysis   Conclusion                        9
Technologization                                                   RSM Erasmus University




    • Application of practical sciences to industry or
         commerce
    • Ubiquity of technology
    • Human knowledge
    • Networks



               Structure of work will change




Introduction         Leadership & trends   Analysis   Conclusion                       10
Globalization                                                        RSM Erasmus University




     • The world is getting smaller
     • Third period of globalization: individuals, who utilize the
          new global platform and develop new skills, will be the
          crucial force to drive globalization
     • Problems caused by globalization



               Glocalization




Introduction       Leadership & trends   Analysis   Conclusion                            11
Horizontalization                                                 RSM Erasmus University




     • Hierarchical levels in societies and organizations are
          no longer valid
     • Weakening of vertical authority and decentralizing of
          decision making processes




               Equal access to information and knowledge




Introduction        Leadership & trends   Analysis   Conclusion                       12
RSM Erasmus University




               Analysis of
               •     Trends
               •     Functions of a leader
               •     Characteristics of a leader
               •     Characteristics of future leaders


Introduction       Leadership & trends   Analysis   Conclusion                       13
Three trends of the 21st century                             RSM Erasmus University




                  1. Horizontalization
                  2. Globalization
                  3. Technologization


Introduction   Leadership & trends   Analysis   Conclusion                       14
Additional trends                                                                    RSM Erasmus University



                                     Leaders                                Students


      1.                                         Sustainability / Ecology

      2.            Changes in the value                           Demographic change
                    systems and attitudes


      3.            Social networking                              Customization / Individualism

      4.            Informatization                                Power shift among countries



Introduction   Leadership & trends    Analysis        Conclusion                                         15
Functions of a leader                                                             RSM Erasmus University


                         LEADER                                        LEADER
                     Leaders                                      Students
               Visionary and producer of change           Visionary and producer of change
           Establishing direction                        Establishing direction
           • Create big picture                          • Create big picture
           • Set strategies                              • Set strategies
           Aligning people                               Aligning people
           • Communicate goals          • Communicate goals
           • Seek commitment            • Seek commitment
                                        • Build teams and coalitions
           • Build teams and coalitions
           Motivating and inspiring people               Motivating and inspiring people
           • Satisfy unmet needs                         • Satisfy unmet needs
           • Empower subordinates                        • Empower subordinates
           • Empathetic behaviour
           • Question status quo                         • Empathetic behaviour
                                                         • Question status quo

Introduction        Leadership & trends   Analysis   Conclusion                                       16
Top 6 leadership characteristics                                             RSM Erasmus University


                             Leaders                              Students


      1.           Communication                             Communication

      2.           Listening                                 Listening

      3.           Vision                                    Initiative

      4.           Teachability                              Competence

      5.           Relationships                             Vision

      6.           Discernment                               Relationships


Introduction   Leadership & trends   Analysis   Conclusion                                       17
Leadership characteristics for
future leaders                                                                    RSM Erasmus University


                             Leaders                              Students


      1.           Relationships                             Focus on social skills

      2.           Focus on cooperation                      Leader as a servant

      3.           Global perspective                        Authencity

      4.           Teachability & Adaptability               Teachability & Adaptability

      5.           Risk taking                               Open-mindedness

      6.           Open-mindedness                           Global perspective


Introduction   Leadership & trends   Analysis   Conclusion                                            18
Insights: leaders and students                                                                       RSM Erasmus University

                                                Establishing direction
                                                             Vision
                 Leaders
                                                                      Courage
                                                  Focus
                                                                         Discernment
                 Students
                                                                              Problem solving

                                                         Positive attitude

                                                             Character
                                                Teachability
                                                                      Initiative
                    Communication
                                                                 Self-discipline

                                           Responsibility                     Confidence
                 Commitment                         Competence                                  Charisma
                                                                             Passion

                     Relationships                                 Listening                Generosity
                                                           Servant hood
               Aligning people                                                 Motivating and inspiring people

Introduction         Leadership & trends      Analysis           Conclusion                                              19
Insights: leaders                                                                                          RSM Erasmus University

                                                      Establishing direction
               Students
                                                                   Vision

               Leaders
               Corporate                                                    Courage
                                                        Focus
                                                                               Discernment

               Political                                                            Problem solving

                                                               Positive attitude

               Role-model
                                                                   Character
                                                      Teachability
                                                                            Initiative
                           Communication
                                                                       Self-discipline

                                                 Responsibility                     Confidence
                   Commitment                             Competence                                  Charisma
                                                                                   Passion

                           Relationships                                 Listening                Generosity
                                                                 Servant hood
               Aligning people                                                       Motivating and inspiring people

Introduction               Leadership & trends      Analysis           Conclusion                                              20
Conclusion                                                   RSM Erasmus University




        What are the main characteristics of leadership to
        successfully cope with the trends in the 21st century?




Introduction   Leadership & trends   Analysis   Conclusion                       21
Validation of the three trends                               RSM Erasmus University




        The three trends

                             Horizontalization
                             Globalization
                             Technologization

        have been identified as highly important in the
        21st century.



Introduction   Leadership & trends   Analysis   Conclusion                       22
Leadership characteristics for the
21st century                                                              RSM Erasmus University


                                                             Communication
                                                                Listening
               Communication                                      Vision
               Listening                                      Relationships

               Vision
               Relationships                                   Teachability &
                                                                Adaptability
                                                             Global Perspective
                                                             Open-mindedness


Introduction   Leadership & trends   Analysis   Conclusion                                    23
Thank you for your attention!




                                24

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Leadership in the 21st century

  • 1. International Business Project RSM Erasmus University Leadership in the 21st century An international study on leadership and related trends Team: Mohit Ahuja, Amanda Bachmann, Juhee Jang, Nóra Stancsics, Yingzhi Su Coaches: Squarewise BV (Anouk van der Have, Dirk Bijl de Vroe), RSM Erasmus University (Alex van der Zwart) December 2011
  • 2. Squarewise RSM Erasmus University • The client: Strategy consulting firm focusing on innovation and passionate about sustainability. Introduction Leadership & trends Analysis Conclusion 1
  • 3. Research question RSM Erasmus University What are the main characteristics of leadership to successfully cope with the trends in the 21st century? 1. What is leadership? What are the main characteristics of leadership? 2. What are the trends in the 21st century? How can leadership adapt to these trends? 3. Do leaders of different fields have different opinions? 4. Are there any generational differences? Introduction Leadership & trends Analysis Conclusion 2
  • 4. Research process flow RSM Erasmus University Qualitative methods to gain a holistic view and new insights. 3 months elapsed time Interviews with Formulation leaders Analysis Desk research of ques- template Analysis tionnaire Student survey • Clear understanding • Identify trends and • Comparison Objective of both leadership important leadership between leaders and the trends characteristics and students • Description of • Summaries, • Validation of Output consolidated leadership and the trends and trends data leadership characteristics Introduction Leadership & trends Analysis Conclusion 3
  • 5. Methodology – two viewpoints RSM Erasmus University Leaders Students Results about • Different fields trends and key • Future leaders, (corporate, political and characteristics university students, role-model leaders) of a leader mostly between 18-25 • Different nations • Different nations • 16 interviews • 93 respondents Introduction Leadership & trends Analysis Conclusion 4
  • 6. International study RSM Erasmus University Introduction Leadership & trends Analysis Conclusion 5
  • 7. Leaders 16 interviews of political, corporate and role- model leaders from five countries Introduction Leadership & trends Analysis Conclusion 6
  • 8. Students 93 survey responses from more than five different countries Introduction Leadership & trends Analysis Conclusion 7
  • 9. Leadership triangle and leader characteristics RSM Erasmus University Establishing direction Vision Courage Focus Discernment Problem solving Positive attitude Character Teachability Initiative Communication Self-discipline Responsibility Confidence Commitment Competence Charisma Passion Relationships Listening Generosity Servant hood Aligning people Motivating and inspiring people Introduction Leadership & trends Analysis Conclusion Source: Own figure based on Maxwell, 1999 & Northhouse, 2010 8
  • 10. Three trends given by the client RSM Erasmus University Technologization Globalization Horizontalization Introduction Leadership & trends Analysis Conclusion 9
  • 11. Technologization RSM Erasmus University • Application of practical sciences to industry or commerce • Ubiquity of technology • Human knowledge • Networks Structure of work will change Introduction Leadership & trends Analysis Conclusion 10
  • 12. Globalization RSM Erasmus University • The world is getting smaller • Third period of globalization: individuals, who utilize the new global platform and develop new skills, will be the crucial force to drive globalization • Problems caused by globalization Glocalization Introduction Leadership & trends Analysis Conclusion 11
  • 13. Horizontalization RSM Erasmus University • Hierarchical levels in societies and organizations are no longer valid • Weakening of vertical authority and decentralizing of decision making processes Equal access to information and knowledge Introduction Leadership & trends Analysis Conclusion 12
  • 14. RSM Erasmus University Analysis of • Trends • Functions of a leader • Characteristics of a leader • Characteristics of future leaders Introduction Leadership & trends Analysis Conclusion 13
  • 15. Three trends of the 21st century RSM Erasmus University 1. Horizontalization 2. Globalization 3. Technologization Introduction Leadership & trends Analysis Conclusion 14
  • 16. Additional trends RSM Erasmus University Leaders Students 1. Sustainability / Ecology 2. Changes in the value Demographic change systems and attitudes 3. Social networking Customization / Individualism 4. Informatization Power shift among countries Introduction Leadership & trends Analysis Conclusion 15
  • 17. Functions of a leader RSM Erasmus University LEADER LEADER Leaders Students Visionary and producer of change Visionary and producer of change Establishing direction Establishing direction • Create big picture • Create big picture • Set strategies • Set strategies Aligning people Aligning people • Communicate goals • Communicate goals • Seek commitment • Seek commitment • Build teams and coalitions • Build teams and coalitions Motivating and inspiring people Motivating and inspiring people • Satisfy unmet needs • Satisfy unmet needs • Empower subordinates • Empower subordinates • Empathetic behaviour • Question status quo • Empathetic behaviour • Question status quo Introduction Leadership & trends Analysis Conclusion 16
  • 18. Top 6 leadership characteristics RSM Erasmus University Leaders Students 1. Communication Communication 2. Listening Listening 3. Vision Initiative 4. Teachability Competence 5. Relationships Vision 6. Discernment Relationships Introduction Leadership & trends Analysis Conclusion 17
  • 19. Leadership characteristics for future leaders RSM Erasmus University Leaders Students 1. Relationships Focus on social skills 2. Focus on cooperation Leader as a servant 3. Global perspective Authencity 4. Teachability & Adaptability Teachability & Adaptability 5. Risk taking Open-mindedness 6. Open-mindedness Global perspective Introduction Leadership & trends Analysis Conclusion 18
  • 20. Insights: leaders and students RSM Erasmus University Establishing direction Vision Leaders Courage Focus Discernment Students Problem solving Positive attitude Character Teachability Initiative Communication Self-discipline Responsibility Confidence Commitment Competence Charisma Passion Relationships Listening Generosity Servant hood Aligning people Motivating and inspiring people Introduction Leadership & trends Analysis Conclusion 19
  • 21. Insights: leaders RSM Erasmus University Establishing direction Students Vision Leaders Corporate Courage Focus Discernment Political Problem solving Positive attitude Role-model Character Teachability Initiative Communication Self-discipline Responsibility Confidence Commitment Competence Charisma Passion Relationships Listening Generosity Servant hood Aligning people Motivating and inspiring people Introduction Leadership & trends Analysis Conclusion 20
  • 22. Conclusion RSM Erasmus University What are the main characteristics of leadership to successfully cope with the trends in the 21st century? Introduction Leadership & trends Analysis Conclusion 21
  • 23. Validation of the three trends RSM Erasmus University The three trends Horizontalization Globalization Technologization have been identified as highly important in the 21st century. Introduction Leadership & trends Analysis Conclusion 22
  • 24. Leadership characteristics for the 21st century RSM Erasmus University Communication Listening Communication Vision Listening Relationships Vision Relationships Teachability & Adaptability Global Perspective Open-mindedness Introduction Leadership & trends Analysis Conclusion 23
  • 25. Thank you for your attention! 24