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Creating Clear
 Job Descriptions

Infonex Sept 08, Winnipeg
   9:15 am Tues Sept 9th


    Chris Hylton, MA
CG Hylton & Associates Inc.

                              1
Workshop Objectives
1.   Write a job description for a specific
     job
2.   Use the NOC online system
3.   Develop a grid system
4.   Learn what to pay jobs
5.   What do you want to learn?



                                              2
Job Analysis → Job Description Building Process
Gather preliminary information:
          Review prior job descriptions if any
          List key tasks, etc., note areas of confusion
Tour work area: See context & flow
Conduct interviews:
          Supervisor – go over the job & job incumbents
             see average employee vs. best employee profiles
Develop draft job description & revisit work area & supervisor
    with questions re areas you are uncertain about
Consolidate into a draft job description & verify with those
    concerned
Create the final job description, employee/mgr sign off
                                                                 3
Job Analysis Challenges

   High rates of job change
   Some see Job Analysis as a waste of time
       Do people really use job descriptions?
   Best to rely more on generic NOC descriptions
            Which are easily customized
       Broad-bands – more discretion with wider ranges




                                                          4
Skill Levels
  00 Senior management

  0 Middle & other managers

  Skill level A Professional

  Skill level B Technical, para-professional, skilled

  Skill level C Clerical, assisting, intermediate sales

  Skill level D Elemental service, trades helpers, laborers


                                                              5
Job Analysis
   The process by which you determine the duties
    of the job, and the skills and experience
    needed for the job




                                                    6
Job Analysis
 Questionnaire for
 Developing Job
 Descriptions
   A form used by managers
   to determine the duties
   and functions of a job
   through a series of
   questions that employees
   answer.




Source: http://hr.blr.com/ (subscription Job Description service)
                                                                    7
Job Questions
   What is the job you do?
   What are the major duties of your
    job?
   What education, experience, skill,
    and certification and licensing
    required?
   What are the basic
    accountabilities or performance
    standards?
                                         8
   Responsibilities?
   Working conditions?
   physical demands? Emotional and
    mental demands? Does the job expose
    you to any hazards or unusual working
    conditions?
   Health and safety conditions?




                                            9
Job Description
   Most contain sections that cover:
       Job identification
       Job summary
       Responsibilities and duties
       Authority of incumbent
       Standards of performance
       Working conditions
       Job specification (the human requirements of the
        job)

                                                           10
Job Specification
   A list of the skills and aptitudes sought in
    people hired for the job
   Identification of these skills and aptitudes are
    from information collected in the job analysis




                                                       11
Personnel Planning
   Personnel Planning
       The process of determining the organization’s
        future personnel needs, as well as the methods to
        be used to fill those needs
   Personnel Replacement Charts
       Company records showing present performance
        and promotability of inside candidates for the most
        important positions


                                                            12
Promotion
                            Chart




Source: Pearson Education               13
14
15
16
17
18
19
20
21
About the NOC

The National Occupational Classification
(NOC) is the nationally accepted reference
on occupations in Canada. It organizes over
30,000 job titles into 520 occupational group
descriptions. It is used daily by thousands of
people to compile, analyze and
communicate information about
occupations, and to understand the jobs
found throughout Canada's labour market.

                                                 22
NOC
   The NOC provides a standardized
    framework for organizing the world of work in
    a coherent system. It is used to collect and
    organize occupational statistics and to
    provide labour market information. The
    structure and content of the NOC is also
    implemented in a number of major services
    and products throughout the private and
    public sectors.
                                                23
NOC

The NOC is updated in partnership with
 Statistics Canada according to 5-year
 Census cycles. It is based on extensive
 occupational research and
 consultations conducted across the
 country, reflecting the evolution of the
 Canadian labour market.

                                            24
The NOC and Job Analysis
   National Occupational Classification (NOC)
       A systematic occupational classification structure
        based on interrelationships of job tasks and
        requirements.
       Contains standardized and comprehensive
        descriptions of twenty-five thousand jobs
       Divides work into 9 broad categories and 5 skill
        levels


                                                         25
Broad Occupational Categories
1 Business, Finance and Administration
2 Natural and Applied Science
3 Health
4 Social Science, Education, Government and Religion
5 Arts, Culture, Recreation, and Sports
6 Sales and Service
7 Trades, Transport and Equipment
8 Occupations unique to primary industry
9 Occupations unique to processing, manufacturing and
   utilities




                                                        26
27
28
29
30
31
32
33
http://salary.monster.ca/


                            34
35
36
37
38
39
   Please call if you have any HR, or
    workplace issue that you are
    overwhelmed with
   We can help you

   We also are pleased to do Free
    Workshops for your organization (some
    limits apply) Let us know what your
    needs are and we will make it happen!
                                            40
   HR Consulting            Benefits,
                              Pensions,
   Job Descriptions
                              EAP
   Salary Grids
                             Strategic
   Wellness at Work
                              Planning
   Staff Morale             Drug and Alcohol
   Training and              programs
    Workshops                Dept re-orgs
               Tel 403 264 5288
                             Leadership
               chris@hylton.cacompensation
                                            41
chris@hylton.ca
800 449-5866


                  42

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Effective job descriptions

  • 1. Creating Clear Job Descriptions Infonex Sept 08, Winnipeg 9:15 am Tues Sept 9th Chris Hylton, MA CG Hylton & Associates Inc. 1
  • 2. Workshop Objectives 1. Write a job description for a specific job 2. Use the NOC online system 3. Develop a grid system 4. Learn what to pay jobs 5. What do you want to learn? 2
  • 3. Job Analysis → Job Description Building Process Gather preliminary information:  Review prior job descriptions if any  List key tasks, etc., note areas of confusion Tour work area: See context & flow Conduct interviews:  Supervisor – go over the job & job incumbents  see average employee vs. best employee profiles Develop draft job description & revisit work area & supervisor with questions re areas you are uncertain about Consolidate into a draft job description & verify with those concerned Create the final job description, employee/mgr sign off 3
  • 4. Job Analysis Challenges  High rates of job change  Some see Job Analysis as a waste of time  Do people really use job descriptions?  Best to rely more on generic NOC descriptions  Which are easily customized  Broad-bands – more discretion with wider ranges 4
  • 5. Skill Levels 00 Senior management 0 Middle & other managers Skill level A Professional Skill level B Technical, para-professional, skilled Skill level C Clerical, assisting, intermediate sales Skill level D Elemental service, trades helpers, laborers 5
  • 6. Job Analysis  The process by which you determine the duties of the job, and the skills and experience needed for the job 6
  • 7. Job Analysis Questionnaire for Developing Job Descriptions A form used by managers to determine the duties and functions of a job through a series of questions that employees answer. Source: http://hr.blr.com/ (subscription Job Description service) 7
  • 8. Job Questions  What is the job you do?  What are the major duties of your job?  What education, experience, skill, and certification and licensing required?  What are the basic accountabilities or performance standards? 8
  • 9. Responsibilities?  Working conditions?  physical demands? Emotional and mental demands? Does the job expose you to any hazards or unusual working conditions?  Health and safety conditions? 9
  • 10. Job Description  Most contain sections that cover:  Job identification  Job summary  Responsibilities and duties  Authority of incumbent  Standards of performance  Working conditions  Job specification (the human requirements of the job) 10
  • 11. Job Specification  A list of the skills and aptitudes sought in people hired for the job  Identification of these skills and aptitudes are from information collected in the job analysis 11
  • 12. Personnel Planning  Personnel Planning  The process of determining the organization’s future personnel needs, as well as the methods to be used to fill those needs  Personnel Replacement Charts  Company records showing present performance and promotability of inside candidates for the most important positions 12
  • 13. Promotion Chart Source: Pearson Education 13
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  • 22. About the NOC The National Occupational Classification (NOC) is the nationally accepted reference on occupations in Canada. It organizes over 30,000 job titles into 520 occupational group descriptions. It is used daily by thousands of people to compile, analyze and communicate information about occupations, and to understand the jobs found throughout Canada's labour market. 22
  • 23. NOC  The NOC provides a standardized framework for organizing the world of work in a coherent system. It is used to collect and organize occupational statistics and to provide labour market information. The structure and content of the NOC is also implemented in a number of major services and products throughout the private and public sectors. 23
  • 24. NOC The NOC is updated in partnership with Statistics Canada according to 5-year Census cycles. It is based on extensive occupational research and consultations conducted across the country, reflecting the evolution of the Canadian labour market. 24
  • 25. The NOC and Job Analysis  National Occupational Classification (NOC)  A systematic occupational classification structure based on interrelationships of job tasks and requirements.  Contains standardized and comprehensive descriptions of twenty-five thousand jobs  Divides work into 9 broad categories and 5 skill levels 25
  • 26. Broad Occupational Categories 1 Business, Finance and Administration 2 Natural and Applied Science 3 Health 4 Social Science, Education, Government and Religion 5 Arts, Culture, Recreation, and Sports 6 Sales and Service 7 Trades, Transport and Equipment 8 Occupations unique to primary industry 9 Occupations unique to processing, manufacturing and utilities 26
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  • 40. Please call if you have any HR, or workplace issue that you are overwhelmed with  We can help you  We also are pleased to do Free Workshops for your organization (some limits apply) Let us know what your needs are and we will make it happen! 40
  • 41. HR Consulting  Benefits, Pensions,  Job Descriptions EAP  Salary Grids  Strategic  Wellness at Work Planning  Staff Morale  Drug and Alcohol  Training and programs Workshops  Dept re-orgs Tel 403 264 5288  Leadership chris@hylton.cacompensation 41

Hinweis der Redaktion

  1. Called the DOT (Directory of Occupational Titles) in the U.S.