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Global Sourcing: Benefits, Cost
and Risks


October 13, 2006


Andrew Palmer
Centre for Logistics and Supply Chain Management
Cranfield School of Management
The Global Product Sourcing Project



   A 1 year project sponsored by the Department for Transport



   1. Systematic review

   2. Conduct case studies

   3. Develop a global product sourcing model
Sourcing Alternatives


                                      GLOBAL PRODUCT SOURCING
                           Global




                                        Global                       Offshore
Local or Global Decision




                                     Manufacturing                  Outsourcing
                           Local




                                    Local Production/
                                                                    Outsourcing
                                       Insourcing


                                           Make                          Buy
                                                  Make or Buy decision
A Systematic Literature Review

                                  Supply chain
                                  management       Global sourcing
Risk                                 outsourc*     Suppl* management
Unpredict*                                         offshor*
                                                   International sourcing
Hidden
                                   Global          Suppl* network
Vulnerab*     Risk                sourcing
Resilience
Security
Reliability
                                                     Environment
                                                     Infrastructure
                     Environment &
                                       sustain*      Transport*
                        Transport
                                       pollution     Emissions
                      Infrastructure
                                       shipping      Freight
World GDP vs. Global Exports


 30

 25

 20

 15

 10

  5

  0
  1950         1960     1970      1980      1990   2000

                      World GDP   Exports Volume

 Source: WTO 2005
Scenarios in 2020


 • Globalisation unbound                                                                              10%
      – trade barriers progressively dismounted; accelerated technological
        progress; integrated financial markets

 • Controlled globalisation                                                                           65%
      – further gradual trade liberalisation constrained by security concerns
        and protectionist pressures

 • Globalisation in retreat                                                                           20%
      – protectionist sentiment thrives in a climate of insecurity

 • Globalisation sunk                                                                                 5%
      – global markets disrupted, stagnant consumption; technical advances
        dwindle; restrictions on trade, migration and investment

 Source: Economist Intelligence Unit (2006) Foresight 2020: Economic, industry and corporate trends
Positive Aspects of Global Sourcing

•   COSTS + EFFICIENCY                  •   STRATEGIC
                                            – Penetration of growth markets
    –   Lower overall cost                  – Introduce competition between
    –   Lower labour cost                     suppliers
    –   Lower land and facility costs       – Improve environmental
    –   Lower taxes                           compliance
    –   Greater standardisation
                                        •   VALUE
                                            – Improved quality
                                            – Improved delivery reliability
                                            – Improved new product
                                              introduction
                                            – Improved sharing of information
                                            – Uniqueness
Negative Aspects of Global Sourcing

•   STRATEGIC
    – Loss of Knowledge                   •   VALUE
    – Piracy / Abuse of IPR                   – Quality problems
    – Unknown long term impact on             – Lower responsiveness
      demand / supply
    – Language, cultural and time
      issues
                                          •   ENVIRONMENT AND CSR
                                              – Longer distances (effects on
•   COSTS + EFFICIENCY                          pollution and congestion)
    – Hidden costs (transport, travel,        – Abuse of the environment
      corruption, order processing,           – Abuse of employees
      translation, legal fees)
                                              – Loss of jobs
    – Bureaucracy
    – Customs requirements
    – Complex coordination
    – Risk of supply disruptions
    – Risk of currency fluctuations
    – Long lead-times, higher inventory
    – Security issues
Case Study Outcomes

•   Global sourcing strategy is a combination of right location, for right quality
    at the right price
•   Global sourcing has affected risk profile of companies in a positive way-
    more awareness of risk management (RM)
•   However, there are no risk departments – project/strategic risk
    management are conducted by sourcing departments or people involved
    in the decision
•   Various tools are used for (RM) – process mapping, critical paths, 3x3
    matrix but needs more development
•   Product lead is biggest risk to both as well as exposure of NPI, product
    liability, IPR
•   Hence much of design is done in UK, and video conferencing and close
    collaborative relationships to mitigate risks
Case Study Outcomes


• Company A have incorporated transportation risk into their critical
  path mgt & work closely with their logistics team. Together they have
  lots of transparency in their supply chain – they know exactly when
  products are docked, at customs, etc
• Company B have strong ethical trading policies which have been
  developed by themselves. They are very concerned/aware about
  chemical usage on their products. They are shipping products, only
  flying in emergency supply.
• Company C’s 3PL’s take accountability of freight from factories to
  destination, port congestions etc
• Company D’s relationship with 3PL needs more development for
  better visibility as lead time is their biggest problem area
Risks of Global Product Sourcing

•   SUPPLY RISK                       •   ENVIROMENTAL RISK
    –   Supply disruptions                –   Natural disasters
    –   Longer lead-times                 –   Terrorism
    –   Lower responsiveness              –   Global pandemic
    –   Quality problems                  –   Strikes and demonstrations
                                          –   Currency fluctuations
•   PROCESS RISK                          –   Travel longer distances (effects
    – Communication problems                  on pollution and congestion)
    – Quality problems post-
      manufacture                     •   CONTROL RISK
                                          – Loss of knowledge
•   DEMAND RISK                           – Piracy / abuse of IPR
    – Indirect effects on corporate
      social responsibly can affect
      demand
Examples of Global Risk


• Supplier Disruptions
   – Fire at Phillips plant
     (Albuquerque) affecting Nokia
     + Eriksson
   – Bankruptcy at UPF-Thomson
     affecting Land Rover
• Process Risk
   – Vulnerabilities of IT: eg.
     Viruses Love Bug, Melissa or
     denial of service attacks
• Demand Risk
   – Nike reputation affected by
     alleged practices at suppliers
Examples of Global Risk

• Environmental
   – Kobe earthquake affected
     major port
   – Global pandemic: Motorola
     closed a plant in Singapore
     due to one worker being
     infected with SARS
   – Strikes and demonstrations:
     eg. Protest in France

• Control Risk
   – General Motors (GM) lawsuit
     against China's Chery
     Automobile Co. for alleged
     piracy of a mini car
Examples of Global Risk


• Transportation
   – 10,000 containers a year are
     lost overboard
   – Heavy seas can damage
     containers and contents
The impact of supply chain glitches
on shareholder value


                                                       •• Sample of 1,100 glitches (USA)
                                                           Sample of 1,100 glitches (USA)
                                                       •• Average drop percent in stock 7.5%
                                                           Average drop percent in stock 7.5%
                                                          when the glitch was announced
                                                           when the glitch was announced
                                                       •• Average drop of 18.5 % when stock
                                                           Average drop of 18.5 % when stock
                                                          price is measured starting two
                                                           price is measured starting two
                                                          quarters before and ending two
                                                           quarters before and ending two
                                                          quarters after the glitch
                                                           quarters after the glitch




Source: Singhal and Hendriks (2002) quot;How Supply Chain Glitches Torpedo Shareholder Value.quot; Supply
Chain Management Review
Model Overview



  •   Developed using Excel spreadsheet with macros
  •   Global sourcing input parameters
  •   Local sourcing input parameters
  •   Database of fixed values being developed
  •   Analysis to show
       – total costs, time, emissions for manufacturer to
         DC flow – tabular and graphical
       – cost of stock in transit and stockholding
         implications
       – risk assessment
Offshore Sourced Costs

                                                                 International shipping


                 Inland                                                                                                 Inland
                 Carrier                                                                                                Carrier

                                 Port       Customs                                             Customs     Port
 Manufacturer
                                 terminal                                                                   terminal                  Buyer




                                                             {




                                                                                   {
Manufacturing        Cost of freight           Port costs         International           Port costs         Freight cost   Sourcing /
costs                                                             freight cost                               to DC          procurement
                     Inter state taxes         Export                                     Import
Cost of                                        documentation                              documentation                     Quality control
                     Cross border tariffs
financing
                                               Export duty                                Import duties &                   DC space costs
manufacturing
                                                                                          Taxes
                                                                                                                            Stock financing
                                                                                                                            costs
                                                      Plus   Cost of supporting offshore sourcing

     Raw materials                                           Cost of setting up terms of payment
     Import and                                              Cost of compliance – security requirements
     export duties                                           such as audit trail and official regulatory
     Transportation                                          documents
Environmental Implications


                                                    Air
                                                (medium Air (long                      Road (40
   Gms CO2 per metric tonne km       Air (short haul 452 haul >        Sea      Sea     tonne       Rail       Rail
                                      haul <     to 1600  1600      (inland   (ocean    HGV -     (Diesel   (Electric
                                     452kms)       kms)   kms)        ship)    ship)    diesel)    loco)      loco)

 WRI-WBCSD GHG Protocol
                                      1,580      800       570        35        10        30        20         40
 Initiative, June 2003

 NTM, Sept 2005                       1,925      867       633         -        15        33        17         1

 INFRAS/Univ. of Karlsruhe
 (TRENDS1 database) - External                   673                  31                  91        38         19
 Costs of Transport, Oct 2004

 AP Calc based on 2.7kgs CO2/litre
                                                                                          28
 & 8 mpg (29.4 l/100km)

 AP Calc based on 2.7kgs CO2/litre
                                                                                          38
 & 6 mpg (29.4 l/100km)

 Values to be used in GSP model       1,580      800       570        33        13        30        20          -
The Model…
Conclusions from the study so far..


• Risk prevention and management should be central to the
  sourcing decision

• Lack of consensus on positive and negative aspects or
  outsourcing
   – Many contradictions
   – Likely to be differences across industries

• Limited consideration of environmental and transport
  factors in sourcing decisions

• Limited knowledge of the true cost of global product
  sourcing
Global Sourcing: Benefits, Cost
and Risks


October 13, 2006


Thank you.
Any questions?

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Globalsourcing4benefitscost[1]

  • 1. Global Sourcing: Benefits, Cost and Risks October 13, 2006 Andrew Palmer Centre for Logistics and Supply Chain Management Cranfield School of Management
  • 2. The Global Product Sourcing Project A 1 year project sponsored by the Department for Transport 1. Systematic review 2. Conduct case studies 3. Develop a global product sourcing model
  • 3. Sourcing Alternatives GLOBAL PRODUCT SOURCING Global Global Offshore Local or Global Decision Manufacturing Outsourcing Local Local Production/ Outsourcing Insourcing Make Buy Make or Buy decision
  • 4. A Systematic Literature Review Supply chain management Global sourcing Risk outsourc* Suppl* management Unpredict* offshor* International sourcing Hidden Global Suppl* network Vulnerab* Risk sourcing Resilience Security Reliability Environment Infrastructure Environment & sustain* Transport* Transport pollution Emissions Infrastructure shipping Freight
  • 5. World GDP vs. Global Exports 30 25 20 15 10 5 0 1950 1960 1970 1980 1990 2000 World GDP Exports Volume Source: WTO 2005
  • 6. Scenarios in 2020 • Globalisation unbound 10% – trade barriers progressively dismounted; accelerated technological progress; integrated financial markets • Controlled globalisation 65% – further gradual trade liberalisation constrained by security concerns and protectionist pressures • Globalisation in retreat 20% – protectionist sentiment thrives in a climate of insecurity • Globalisation sunk 5% – global markets disrupted, stagnant consumption; technical advances dwindle; restrictions on trade, migration and investment Source: Economist Intelligence Unit (2006) Foresight 2020: Economic, industry and corporate trends
  • 7. Positive Aspects of Global Sourcing • COSTS + EFFICIENCY • STRATEGIC – Penetration of growth markets – Lower overall cost – Introduce competition between – Lower labour cost suppliers – Lower land and facility costs – Improve environmental – Lower taxes compliance – Greater standardisation • VALUE – Improved quality – Improved delivery reliability – Improved new product introduction – Improved sharing of information – Uniqueness
  • 8. Negative Aspects of Global Sourcing • STRATEGIC – Loss of Knowledge • VALUE – Piracy / Abuse of IPR – Quality problems – Unknown long term impact on – Lower responsiveness demand / supply – Language, cultural and time issues • ENVIRONMENT AND CSR – Longer distances (effects on • COSTS + EFFICIENCY pollution and congestion) – Hidden costs (transport, travel, – Abuse of the environment corruption, order processing, – Abuse of employees translation, legal fees) – Loss of jobs – Bureaucracy – Customs requirements – Complex coordination – Risk of supply disruptions – Risk of currency fluctuations – Long lead-times, higher inventory – Security issues
  • 9. Case Study Outcomes • Global sourcing strategy is a combination of right location, for right quality at the right price • Global sourcing has affected risk profile of companies in a positive way- more awareness of risk management (RM) • However, there are no risk departments – project/strategic risk management are conducted by sourcing departments or people involved in the decision • Various tools are used for (RM) – process mapping, critical paths, 3x3 matrix but needs more development • Product lead is biggest risk to both as well as exposure of NPI, product liability, IPR • Hence much of design is done in UK, and video conferencing and close collaborative relationships to mitigate risks
  • 10. Case Study Outcomes • Company A have incorporated transportation risk into their critical path mgt & work closely with their logistics team. Together they have lots of transparency in their supply chain – they know exactly when products are docked, at customs, etc • Company B have strong ethical trading policies which have been developed by themselves. They are very concerned/aware about chemical usage on their products. They are shipping products, only flying in emergency supply. • Company C’s 3PL’s take accountability of freight from factories to destination, port congestions etc • Company D’s relationship with 3PL needs more development for better visibility as lead time is their biggest problem area
  • 11. Risks of Global Product Sourcing • SUPPLY RISK • ENVIROMENTAL RISK – Supply disruptions – Natural disasters – Longer lead-times – Terrorism – Lower responsiveness – Global pandemic – Quality problems – Strikes and demonstrations – Currency fluctuations • PROCESS RISK – Travel longer distances (effects – Communication problems on pollution and congestion) – Quality problems post- manufacture • CONTROL RISK – Loss of knowledge • DEMAND RISK – Piracy / abuse of IPR – Indirect effects on corporate social responsibly can affect demand
  • 12. Examples of Global Risk • Supplier Disruptions – Fire at Phillips plant (Albuquerque) affecting Nokia + Eriksson – Bankruptcy at UPF-Thomson affecting Land Rover • Process Risk – Vulnerabilities of IT: eg. Viruses Love Bug, Melissa or denial of service attacks • Demand Risk – Nike reputation affected by alleged practices at suppliers
  • 13. Examples of Global Risk • Environmental – Kobe earthquake affected major port – Global pandemic: Motorola closed a plant in Singapore due to one worker being infected with SARS – Strikes and demonstrations: eg. Protest in France • Control Risk – General Motors (GM) lawsuit against China's Chery Automobile Co. for alleged piracy of a mini car
  • 14. Examples of Global Risk • Transportation – 10,000 containers a year are lost overboard – Heavy seas can damage containers and contents
  • 15. The impact of supply chain glitches on shareholder value •• Sample of 1,100 glitches (USA) Sample of 1,100 glitches (USA) •• Average drop percent in stock 7.5% Average drop percent in stock 7.5% when the glitch was announced when the glitch was announced •• Average drop of 18.5 % when stock Average drop of 18.5 % when stock price is measured starting two price is measured starting two quarters before and ending two quarters before and ending two quarters after the glitch quarters after the glitch Source: Singhal and Hendriks (2002) quot;How Supply Chain Glitches Torpedo Shareholder Value.quot; Supply Chain Management Review
  • 16. Model Overview • Developed using Excel spreadsheet with macros • Global sourcing input parameters • Local sourcing input parameters • Database of fixed values being developed • Analysis to show – total costs, time, emissions for manufacturer to DC flow – tabular and graphical – cost of stock in transit and stockholding implications – risk assessment
  • 17. Offshore Sourced Costs International shipping Inland Inland Carrier Carrier Port Customs Customs Port Manufacturer terminal terminal Buyer { { Manufacturing Cost of freight Port costs International Port costs Freight cost Sourcing / costs freight cost to DC procurement Inter state taxes Export Import Cost of documentation documentation Quality control Cross border tariffs financing Export duty Import duties & DC space costs manufacturing Taxes Stock financing costs Plus Cost of supporting offshore sourcing Raw materials Cost of setting up terms of payment Import and Cost of compliance – security requirements export duties such as audit trail and official regulatory Transportation documents
  • 18. Environmental Implications Air (medium Air (long Road (40 Gms CO2 per metric tonne km Air (short haul 452 haul > Sea Sea tonne Rail Rail haul < to 1600 1600 (inland (ocean HGV - (Diesel (Electric 452kms) kms) kms) ship) ship) diesel) loco) loco) WRI-WBCSD GHG Protocol 1,580 800 570 35 10 30 20 40 Initiative, June 2003 NTM, Sept 2005 1,925 867 633 - 15 33 17 1 INFRAS/Univ. of Karlsruhe (TRENDS1 database) - External 673 31 91 38 19 Costs of Transport, Oct 2004 AP Calc based on 2.7kgs CO2/litre 28 & 8 mpg (29.4 l/100km) AP Calc based on 2.7kgs CO2/litre 38 & 6 mpg (29.4 l/100km) Values to be used in GSP model 1,580 800 570 33 13 30 20 -
  • 20. Conclusions from the study so far.. • Risk prevention and management should be central to the sourcing decision • Lack of consensus on positive and negative aspects or outsourcing – Many contradictions – Likely to be differences across industries • Limited consideration of environmental and transport factors in sourcing decisions • Limited knowledge of the true cost of global product sourcing
  • 21. Global Sourcing: Benefits, Cost and Risks October 13, 2006 Thank you. Any questions?