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Emerging Trends for
Connecting Communities
           Cole W. Camplese
  Director, Education Technology Services
     The Pennsylvania State University
Audiences




 http://www.flickr.com/photos/f-r-a-n-k/515745060/
Short eTtention Span
New Opportunities



“Technology is only technology to those born before
                                        technology.”
                                           --Alan Kay
New Expectations
• Always available layer of
  access to all devices
• Multiple ways to
  connect, consume, and
  produce media
• Technology that match
  what can be done on the
  outside
New Complexity
  Home Media Ecology




             Adapted from Tom Wolzien, Sanford C. Bernstein & Co.
                 Lee Rainie, Pew Internet and American Life Project
1975
Product   Route to Home   Display   Local Storage
Today
Product   Route to Home   Display   Local Storage
Tomorrow
Product   Route to Home   Display   Local Storage
Do you remember the first Internet?
Web 1.0
•   The first time around the
    web was:

    •   Very static

    •   Hard to create for




                                Photo Credit: Gregory Williams via Flickr
HTML
Web 1.0
•   The first time around the
    web was:

    •   Very static

    •   Hard to create for

    •   A one way platform
        (except for commerce)

    Originally built to allow scientists and
researchers to share and collaborate at a      Photo Credit: Gregory Williams via Flickr


                    distance.
Web 1.0
Web 1.0
Web 2.0




    “architecture of participation”
                          --Tim O’Reilly
Let’s just simplify ...
Web 2.0
•   For our conversation, Web 2.0 is:
    •   Easy

    •   Available

    •   Collaborative

•   Web 2.0 is participation

•   Web 2.0 is people
Key Web 2.0 Technologies
•   The first killer app of Web 2.0 is easy participation

•   Some of the ones taking it mainstream:

      •   RSS

      •   Podcasts

      •   Blogs, Wikis, & Instant Self Publishing

      •   Social Bookmarking & Tagging

      •   Flickr photo sharing

      •   Social Networking

      •   Collaborative Writing
Key Web 2.0 Technologies
•   The first killer app of Web 2.0 is easy participation

•   Some of the ones taking it mainstream:                 Enabling new types of
      •   RSS                                                 conversations

      •   Podcasts

      •   Blogs, Wikis, & Instant Self Publishing

      •   Social Bookmarking & Tagging

      •   Flickr photo sharing

      •   Social Networking

      •   Collaborative Writing
So, what are we afraid of?
This Changes Everything

• How we access information
• How we connect with media
• How they control media
• How they create media
This Changes Everything
                              Search is research



• How we access information
• How we connect with media
• How they control media
• How they create media
This Changes Everything
                              40% of our students
                               watch TV on their
• How we access information       computer

• How we connect with media
• How they control media
• How they create media
This Changes Everything

• How we access informationDVR/TiVo is the way to
• How we connect with media     consume


• How they control media
• How they create media
This Changes Everything

• How we access information
• How we connect with media at PSU create media
                           33%
• How they control media
• How they create media
This Changes Everything

• How we access information
• How we connect with media
• How they control media
• How they create media
Three Themes to Consider

 • Social spaces
 • User-created content
 • Mobility
Social Spaces




                Trend

                 1
Social Spaces

•   Environments that enable:
    •   Profile creation

    •   FOAF opportunities

    •   Ad hoc group formation

    •   Connections and collaboration
FaceBook
•   Nationally 75-85% of College students are in the
    FaceBook

•   83% of PSU students are in the FB 8% are starting
    in High School ... today

    •   60% log in daily and 80% update their profiles
        several times a month!
“I just can’t be a college
student without Facebook”
What other brands
 have this loyalty?
23% spend more than 5 hours a
     week in these spaces
Social Opportunities
PSU Library FB
           Application

• First day available nearly 900 students added
  the application
• About 2,000 current users
• Hundreds of searches a day out of the FB
32
Answer One Question
Followers
• People that follow you see
  all your updates
• Can send direct (private)
  messages
• Can send a public message
  using @username
So what?
(mash-up)
Love to say we’re number
one, but I’ll take second place in
       a crowded space!
 #2 out of 64,400,000 results
Analytics
Analytics
Real Time




  Woopra
Real Time




  Woopra
So What!
•   Connected communities are
    changing the speed at which
    conversations and information
    are created:

    •   VA Tech support

    •   PSU Football ticket lottery
                                      PSU students at the Blue and
                                          White Spring Game.




•   Don’t think it is only 18-24
    year olds!
User Created Content

                   Trend

                       2
Active Participation

• The audience is no longer the passive
  component to the story
• Nearly 50% of online teens are actively
  sharing their content online (22% of adults)
Teens & User Created
      Content
•   64% engage in at least one form of content creation

•   Girls dominate most elements of content creation:

    •   35% of teen girls blog, while only 20% of boys do

    •   54% of girls post photos, while only 40% of boys
        do

•   Boys are nearly twice as likely to have posted videos
    online
Why?
The Conversation
•   They like the conversation it creates

•   Nearly half post their pictures where others can see them

    •   89% of them report that people comment on them
        some of the time

•   Most use social networks to control access

•   They use a whole host of modes to communicate:

    •   Cell, Text, IM, and email
Blogging
Trying to Define Blog ...
•   Started as a place for
    personal reflection,
    storytelling, etc

•   Posts are individual entries

•   Posts can be commented on
    by any visitor to the site

•   Blogs are powerful personal
    content management spaces
Why Blogs?
Teen Blogging & Gender

• 35% of online                 40

  teenage girls have            30
                                         35

  created a blog
                                20

• 20% of online                                 20

  boys have done                10

  so
                                 0
                                        Girls   Boys




               Pew Internet and American Life
The Blogoshpere




http://www.technorati.com/blogging/state-of-the-blogosphere/
Bloggers
• On average:
 • have been writing for three years
 • report positive impacts on their lives
   • increased speaking, publishing, and
      advancement
  • 3 out of 4 are college graduates (42%
    have attended grad school)
Traditional Web
Publishing Model
Authoring
HTML
Authoring
Authoring




Publishing
Publishing
Authoring




Publishing
Authoring




Publishing




Browsing
Rinse & Repeat
The Blog Model
Authenticate
Type
Publish
Blogs = Instant Publishing
Empowering New Types
  of Conversations
Another Example
Where social meets
 user generated.
Internet users watched 10 billion
 videos online in December 2007.




        http://www.comscore.com/press/release.asp?press=2051
33% of PSU students reported
making at least one digital media
        piece last year.
33% of PSU faculty reported using
youtube as a teaching tool last year.
Something More
  Interesting
New conversations.
It is at once the most private space because it is your
bedroom, but it could possibly also be the most public
            place because of the affordances.
YOUTUBE DOT COM Theme Song by Irving Fields
YOUTUBE DOT COM Theme Song by Irving Fields
Re: YouTube Dot Com Theme Song
Re: YouTube Dot Com Theme Song
Mashed up over 2,000
       times.
Mashed up over 2,000
       times.
April 2007




19.5 Million Views
April 2007




19.5 Million Views
August 2007
August 2007
Mash-ups
My Point
My Point
(I do have one ... really)
It is critical to remember that
they are active participants and
       we need to give them
     opportunities to engage.
Mobility




           Trend

            3
Defined

• Cell phones
• MP3
• Digital Cameras
• Content Devices
Mobile Phones
•   Nationally:

    •   73% of adults own cell
        phones

    •   63% of teens own them

•   At PSU 93% own a cell
    phone


                                 We dispose 426,000 a day.
Numbers 5, 6, & 18
 are cell specific
Mobility: MP3 Player Ownership
  55+         5%

 35-54             13%

 25-34                                                    30%

 18-24                                                    30%

 12-17                                                                             54%

Female                   16%

 Male                                  24%

 Total                         20%

         0%              15%                                   30%           45%         60%

                                     MP3 Ownership
                                 Data TEMPO MP3 Ownership Study, June 2006
PSU MP3 Player Ownership

                                           40%


     iPod
     Other than iPod
     Do Not Own
                                     47%
                                           13%
87% of PSU students
 own an MP3 Player
    2007 Penn State Student Survey
Podcasts at Penn State




    http://itunes.psu.edu
What is Podcasting?

•   More than just audio on the web

•   Selectively subscribed to by users

•   RSS delivers the enclosed file (any
    type of file) to the subscriber
    automatically
Podcasting Growth
• Doc Searls began keeping track of how
  many hits Google found for the word
  “podcast”
 • September 28, 2004 there were 24 hits
 • September 30, 2004 there were 526 hits
 • October 2, 2004 there were 2,750 hits
 • October 18, 2004 passed 100,000 hits
Podcasting Growth
• Doc Searls began keeping track of how
  many hits Google found for the word
  “podcast”
 • September 28, 2004 there were 24 hits
 • September 30, 2004 there were 526 hits
 • October 2, 2004 there were 2,750 hits
 • October 18, 2004 passed 100,000 hits
       Today Google returned 200,500,000 results
Podcast Shows at PSU
• WPSU
• Research Unplugged
• Center for the Performing Arts
• Conferences - TLT Symposium
• Colleges & Campuses
• ETS Talk
Podcast Shows at PSUws
                                    ho
• WPSU                        t   S
• Research Unplugged      a s
                        c Arts
                   o  d
• Center for the Performing
•                P
           U
  Conferences - TLT Symposium
         S
      P
• Colleges & Campuses
  0
• ETS Talk
5
5
iTunes U Directory




PSU is one of dozens of schools included.
Content is King

• New devices are emerging
  where content acquisition is as
  simple as with a laptop
• Small handheld devices where
  content comes to you
• Textbooks, magazines, and blogs
Amazon Kindle




ePaper • WIFI • Store, Manage, & Acquire Content
So What!
• Access is changed
• The notion of presence is altered
• Conversations never end
• The notion of availability has been altered
  forever
• The creation, acquisition, and consumption of
  media has become an on the go activity
Questions?

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Emerging Trends for Engaging Communities

  • 1. Emerging Trends for Connecting Communities Cole W. Camplese Director, Education Technology Services The Pennsylvania State University
  • 4. New Opportunities “Technology is only technology to those born before technology.” --Alan Kay
  • 5. New Expectations • Always available layer of access to all devices • Multiple ways to connect, consume, and produce media • Technology that match what can be done on the outside
  • 6. New Complexity Home Media Ecology Adapted from Tom Wolzien, Sanford C. Bernstein & Co. Lee Rainie, Pew Internet and American Life Project
  • 7. 1975 Product Route to Home Display Local Storage
  • 8. Today Product Route to Home Display Local Storage
  • 9. Tomorrow Product Route to Home Display Local Storage
  • 10. Do you remember the first Internet?
  • 11. Web 1.0 • The first time around the web was: • Very static • Hard to create for Photo Credit: Gregory Williams via Flickr
  • 12. HTML
  • 13. Web 1.0 • The first time around the web was: • Very static • Hard to create for • A one way platform (except for commerce) Originally built to allow scientists and researchers to share and collaborate at a Photo Credit: Gregory Williams via Flickr distance.
  • 16. Web 2.0 “architecture of participation” --Tim O’Reilly
  • 18. Web 2.0 • For our conversation, Web 2.0 is: • Easy • Available • Collaborative • Web 2.0 is participation • Web 2.0 is people
  • 19. Key Web 2.0 Technologies • The first killer app of Web 2.0 is easy participation • Some of the ones taking it mainstream: • RSS • Podcasts • Blogs, Wikis, & Instant Self Publishing • Social Bookmarking & Tagging • Flickr photo sharing • Social Networking • Collaborative Writing
  • 20. Key Web 2.0 Technologies • The first killer app of Web 2.0 is easy participation • Some of the ones taking it mainstream: Enabling new types of • RSS conversations • Podcasts • Blogs, Wikis, & Instant Self Publishing • Social Bookmarking & Tagging • Flickr photo sharing • Social Networking • Collaborative Writing
  • 21. So, what are we afraid of?
  • 22. This Changes Everything • How we access information • How we connect with media • How they control media • How they create media
  • 23. This Changes Everything Search is research • How we access information • How we connect with media • How they control media • How they create media
  • 24. This Changes Everything 40% of our students watch TV on their • How we access information computer • How we connect with media • How they control media • How they create media
  • 25. This Changes Everything • How we access informationDVR/TiVo is the way to • How we connect with media consume • How they control media • How they create media
  • 26. This Changes Everything • How we access information • How we connect with media at PSU create media 33% • How they control media • How they create media
  • 27. This Changes Everything • How we access information • How we connect with media • How they control media • How they create media
  • 28. Three Themes to Consider • Social spaces • User-created content • Mobility
  • 29. Social Spaces Trend 1
  • 30. Social Spaces • Environments that enable: • Profile creation • FOAF opportunities • Ad hoc group formation • Connections and collaboration
  • 31. FaceBook • Nationally 75-85% of College students are in the FaceBook • 83% of PSU students are in the FB 8% are starting in High School ... today • 60% log in daily and 80% update their profiles several times a month!
  • 32. “I just can’t be a college student without Facebook”
  • 33. What other brands have this loyalty?
  • 34. 23% spend more than 5 hours a week in these spaces
  • 36.
  • 37. PSU Library FB Application • First day available nearly 900 students added the application • About 2,000 current users • Hundreds of searches a day out of the FB
  • 38.
  • 40. Followers • People that follow you see all your updates • Can send direct (private) messages • Can send a public message using @username
  • 42.
  • 43.
  • 44. Love to say we’re number one, but I’ll take second place in a crowded space! #2 out of 64,400,000 results
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 53. Real Time Woopra
  • 54. Real Time Woopra
  • 55. So What! • Connected communities are changing the speed at which conversations and information are created: • VA Tech support • PSU Football ticket lottery PSU students at the Blue and White Spring Game. • Don’t think it is only 18-24 year olds!
  • 57. Active Participation • The audience is no longer the passive component to the story • Nearly 50% of online teens are actively sharing their content online (22% of adults)
  • 58. Teens & User Created Content • 64% engage in at least one form of content creation • Girls dominate most elements of content creation: • 35% of teen girls blog, while only 20% of boys do • 54% of girls post photos, while only 40% of boys do • Boys are nearly twice as likely to have posted videos online
  • 59. Why?
  • 60. The Conversation • They like the conversation it creates • Nearly half post their pictures where others can see them • 89% of them report that people comment on them some of the time • Most use social networks to control access • They use a whole host of modes to communicate: • Cell, Text, IM, and email
  • 62. Trying to Define Blog ... • Started as a place for personal reflection, storytelling, etc • Posts are individual entries • Posts can be commented on by any visitor to the site • Blogs are powerful personal content management spaces
  • 64. Teen Blogging & Gender • 35% of online 40 teenage girls have 30 35 created a blog 20 • 20% of online 20 boys have done 10 so 0 Girls Boys Pew Internet and American Life
  • 66. Bloggers • On average: • have been writing for three years • report positive impacts on their lives • increased speaking, publishing, and advancement • 3 out of 4 are college graduates (42% have attended grad school)
  • 68.
  • 70. HTML
  • 77.
  • 80. Type
  • 82. Blogs = Instant Publishing
  • 83. Empowering New Types of Conversations
  • 85. Where social meets user generated.
  • 86.
  • 87. Internet users watched 10 billion videos online in December 2007. http://www.comscore.com/press/release.asp?press=2051
  • 88. 33% of PSU students reported making at least one digital media piece last year.
  • 89. 33% of PSU faculty reported using youtube as a teaching tool last year.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94. Something More Interesting
  • 96.
  • 97.
  • 98.
  • 99. It is at once the most private space because it is your bedroom, but it could possibly also be the most public place because of the affordances.
  • 100.
  • 101. YOUTUBE DOT COM Theme Song by Irving Fields
  • 102. YOUTUBE DOT COM Theme Song by Irving Fields
  • 103.
  • 104.
  • 105. Re: YouTube Dot Com Theme Song
  • 106. Re: YouTube Dot Com Theme Song
  • 107.
  • 108.
  • 109.
  • 110.
  • 111. Mashed up over 2,000 times.
  • 112. Mashed up over 2,000 times.
  • 113.
  • 116.
  • 117.
  • 118.
  • 119.
  • 120.
  • 121.
  • 125.
  • 126.
  • 127.
  • 128.
  • 129.
  • 130.
  • 132. My Point (I do have one ... really)
  • 133. It is critical to remember that they are active participants and we need to give them opportunities to engage.
  • 134. Mobility Trend 3
  • 135. Defined • Cell phones • MP3 • Digital Cameras • Content Devices
  • 136. Mobile Phones • Nationally: • 73% of adults own cell phones • 63% of teens own them • At PSU 93% own a cell phone We dispose 426,000 a day.
  • 137.
  • 138. Numbers 5, 6, & 18 are cell specific
  • 139. Mobility: MP3 Player Ownership 55+ 5% 35-54 13% 25-34 30% 18-24 30% 12-17 54% Female 16% Male 24% Total 20% 0% 15% 30% 45% 60% MP3 Ownership Data TEMPO MP3 Ownership Study, June 2006
  • 140. PSU MP3 Player Ownership 40% iPod Other than iPod Do Not Own 47% 13% 87% of PSU students own an MP3 Player 2007 Penn State Student Survey
  • 141. Podcasts at Penn State http://itunes.psu.edu
  • 142. What is Podcasting? • More than just audio on the web • Selectively subscribed to by users • RSS delivers the enclosed file (any type of file) to the subscriber automatically
  • 143. Podcasting Growth • Doc Searls began keeping track of how many hits Google found for the word “podcast” • September 28, 2004 there were 24 hits • September 30, 2004 there were 526 hits • October 2, 2004 there were 2,750 hits • October 18, 2004 passed 100,000 hits
  • 144. Podcasting Growth • Doc Searls began keeping track of how many hits Google found for the word “podcast” • September 28, 2004 there were 24 hits • September 30, 2004 there were 526 hits • October 2, 2004 there were 2,750 hits • October 18, 2004 passed 100,000 hits Today Google returned 200,500,000 results
  • 145. Podcast Shows at PSU • WPSU • Research Unplugged • Center for the Performing Arts • Conferences - TLT Symposium • Colleges & Campuses • ETS Talk
  • 146. Podcast Shows at PSUws ho • WPSU t S • Research Unplugged a s c Arts o d • Center for the Performing • P U Conferences - TLT Symposium S P • Colleges & Campuses 0 • ETS Talk 5 5
  • 147. iTunes U Directory PSU is one of dozens of schools included.
  • 148. Content is King • New devices are emerging where content acquisition is as simple as with a laptop • Small handheld devices where content comes to you • Textbooks, magazines, and blogs
  • 149. Amazon Kindle ePaper • WIFI • Store, Manage, & Acquire Content
  • 150. So What! • Access is changed • The notion of presence is altered • Conversations never end • The notion of availability has been altered forever • The creation, acquisition, and consumption of media has become an on the go activity