Presentation about designing the meeting experience at newthinking events. Shared at Film- Talks - Drinks at BTK Berlin, 19/07/2012.

1. the newthinking way
of doing things
19/07/2012 Film - Talks - Drinks
BTK Berlin

2. Design thinking?

4. user
user experience
iteration
iterative process
Source: Icons - The Noun Project

6. Open strategies and projects
between media & technology and society & culture
Event
IT
Consulting
Source: Icons - The Noun Project

7. creation of participatory
platforms and frameworks
processes events
webplatforms
Source: Icons - The Noun Project

8. Events

10. user
user experience
Events
meeting experience
Source: Icons - The Noun Project

11. how to design the
meeting experience ?
to
be
honest… …it is pretty hard to design the
meeting experience

12. Chaos
Source: Icons - The Noun Project

13. designing meeting experience
the user
who is meeting?
part of your product/service
they make it.
that‘s cool.
but you can‘t control it. Chaos
but you can manage the Chaos
or you can decide to enhance it …
Source: Icons - The Noun Project

19. user
Source: Icons - The Noun Project

20. Source: Gregor Fischer

21. Source: Gregor Fischer

22. Source: Gregor Fischer

23. we don‘t tell people how to use the space
they know it best
they make it theirs

25. user
Source: Icons - The Noun Project

26. #camp 2011
Source: Dieter Engler

27. Source: Dieter Engler

28. Source: Dieter Engler

29. Source: Dieter Engler

30. reducing the distance between artist and fan
making processes visible and transparent
becoming part of the process
giving opportunities to create
not only for the user, but with the user
Source: Icons - The Noun Project

31. BarCamps

32. BarCamps
user
Source: Icons - The Noun Project

33. Source: Gregor Fischer

34. Source: Gregor Fischer

35. don‘t plan or force anything
trust the user
& give them space to do it themselfes
learn from the user
Source: Icons - The Noun Project

37. user
Source: Icons - The Noun Project

38. Source: tackle Service Design

39. Source: tackle Service Design

40. Source: tackle Service Design

41. get instant & realtime experience feedback
learn from the user to iterate your process
share what went right & wrong
Source: Icons - The Noun Project

42. newthinking way of doing things
empower the user
to create their meeting expereince
learn from the user
to iterate your processes
Source: Icons - The Noun Project

43. Nov 2012
summit of newthinking
open strategies
how to create an open meeting experience?
involve the user/attendees
incorporate the pre- & post-event phases
Source: Icons - The Noun Project

44. 01/09
05/09
06-07/09
26-27/10
November summit of newthinking

45. newthinking.de @newthinking
Claudia Brückner @clastronautin