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Change Management Recipe for Success
7 Key Competencies in Change Management for Success
 Proactive Thanking
 Organisation for Change
 Involving Others
 Visualising the Future
 Communicating Clearly
 Breaking from the Past
 Consolidating New Learning
Proactive Thinking
`To what extent do you regularly reflect upon what might happen in the future and make
small adjustments now to be as well prepared as possible?`
Organisation for Change
`How effectively do you build a well structured and comprehensive plan to ensure that
you are ready to respond to change positively, as far as you are able?`
Involving Others
`How well do you network with people to understand or learn about their feelings and to
give and solicit ideas about handling the change?`
CAVENDISH
Visualising the Future
`How well do you anticipate what may happen in the long term and find ways to describe
it to many people creatively or inspirationally?`
Communicating Clearly
`How plainly do you make yourself understood in talking about change at every level?`
Breaking with the Past
`How effectively do you draw a firm line between the past and the future in order to
make a visible transition for others to see?`
Consolidating New Learning
`How well do you create an environment in which people feel comfortable that they can
take on or learn new skills and behaviours without fear or trepidation?`
Stages of Grief/Loss when faced with Change
The roller coaster of emotions we typically go through when negotiating change includes;
Denial: It`s not really happening, will not last, will not affect us, it does not matter.
Anger: It is going to affect us, there`s nothing we can do about it, it`s going to force us
to change, there will be loss and trauma.
Bargaining: If it has to be cannot we at least do it a more familiar or comfortable way?
Depression: Sometimes there is real despair at what has been lost or over the new
demands or challenges we face.
Testing: We begin to engage with the change and see if the new arrangements work.
Acceptance: At first this may be grudging, but over time we can even come to be
surprised at how we got by before the change.
Four Typical Reactions to Change
Pioneers: They are the first to try something new, first to get hold of or at least know
about new technology or fashion or issue. They tend to be positive about new and
unfamiliar ideas, confident about taking risks on new ideas.
Early Adopters: Sometimes called `cautious ALLIES`, they are in favour of change but
want to do some risk assessment first, so they often watch to see what happens to the
pioneers. They are sometimes vocally supportive but not as actively engaged early on.
Followers: Most of the population falls into this category. They are often the critical
mass. Once they see that ` everyone is doing` they start. They may initially be skeptical
or even resisting s they wait to see what will happen.
Resistors: This group of people will provide vocal and active resistance in the change
process. It does not make them negative, but they need serious convincing before they
will let go of the status quo `If it is not broken, do not fix it`.
The Change Management Review Process
Recognise the achievements that have been made.
Evaluate the extent to which the original goal or vision has been accomplished and how
realistic it is now.
Verity the degree to which the vision or goal is currently desired, is there fatigue or is
commitment still high.
Identify what might be causing setbacks or lack of progress.
Expect to make further progress, maybe by reshaping goals or strategies.
Work out an appropriate strategy for motivating and pursuing further achievements.
Effective Change Management Competencies for Success
Individuals who demonstrate change management skills well will typically;
 Aim to maintain an open-minded and flexible disposition to change in general.
 React to change with anticipation and excitement, rather than anger and anxiety.
 Shift gears comfortably; not be upset when things are up in the air.
 Evaluate varying situations from new and different perspectives; embrace change
as a vehicle for improvement.
 Work through negativity fairly quickly with regard to changes; manage
him/herself well through transitions and keep a positive attitude.
 Maintain productivity during tough times; be optimistic and positive; cope with
rather than resist change.
 Look for the positives, rather than the negatives when unexpected changes occur.
 Demonstrate adaptable, positive and flexible behaviour in the face of major
change.
 Actively and positively advocate for change to occur when existing methods
and/or practices are not working.
 Aim to be balanced despite the conflicting demands of some situations; can be
both tough and compassionate, empathetic and objective.
Lastly, involving `all` employees in the process can seem like a fruitless task.
However, the facts are that it is not fruitless and that it dramatically engages the
loyalty and productivity of employees.
`All for one and one for all` is the future success of any organisation, so start now with
the `right` positive attitude that flows through the `whole` organisation and you will be
successful.
"Turn Challenges into Great Success -- and Triumph Over Adversity Every
Time!"
When Colin Thompson was 20 years old, he embarked on a quest that would test his
mental strength, will power and physical endurance.
Join him as he shares this life-changing experience...and learn how we can all achieve
the "impossible" when we put our minds to it.
Success is a Journey
By reading Colin`s captivating book `Accelerate with Impact` you will learn how to;
 Set and achieve big goals
 Learn and grow from overcoming obstacles
 Develop a character of persistence and unshakeable self-
confidence
 Learn the key skills required for success
Get Started on Your Own Personal Success Journey Today!
Invest in the inspirational publication `Accelerate with Impact` -
YOU will benefit from reading this book.
`Accelerate with Impact` -
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Invest in this publication which will help you to be successful in business life and in
general life. This book can be purchased from;
www.amazon.co.uk
www.cavendish-mr.org.uk
www.arimapublishing.co.uk
and all High Street bookshops worldwide
Everyone can be successful in every walk of life, so go and lead your way to success in
every way possible in business and home life, as they are both the same!
Plus, Making sense of financial information
flow forecasts, sales forecasts and audited accounts. See our business model on
`Interpreting Accounts and Finance for the Non
www.cavendish-mr.org.uk
For professional development training in business case building, join the premier
business case seminar "Building the Busi
Class," These public versions of these seminars are offered four times a year in three
cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by
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Fresh thinking requires a vision to see beyond the conventional. When you
combine excellent quality with outstanding value for money you will begin to
realise the full potential of creative and well presented business solutions.
Together, the sky`s the limit. Have passion to learn and let the knowledge help
you to be successful in life.
About the Author Colin Thompson
Colin is a former successful Managing Director of Transactional/Print Manufacturing
Plants, Print Management/Workflow Solutions
Group Chairman of the Academy for Chief Executive
- RFU Leadership Academy,
cash flow`. Plus, helping individuals to be
Author of several publications, research reports, guides, business and educational models
on CD-ROM/Software/PDF and over 400 articles published on business and educational
subjects worldwide. Plus, International
Making sense of financial information including profit and loss forecasts, cash
flow forecasts, sales forecasts and audited accounts. See our business model on
Accounts and Finance for the Non-Finance Manager`.
For professional development training in business case building, join the premier
business case seminar "Building the Business Case" (2 Days) or "Business Case Master
Class," These public versions of these seminars are offered four times a year in three
cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by
special arrangement throughout the year.
Fresh thinking requires a vision to see beyond the conventional. When you
combine excellent quality with outstanding value for money you will begin to
realise the full potential of creative and well presented business solutions.
he limit. Have passion to learn and let the knowledge help
you to be successful in life.
About the Author Colin Thompson
Colin is a former successful Managing Director of Transactional/Print Manufacturing
Plants, Print Management/Workflow Solutions companies and other organisations, former
Group Chairman of the Academy for Chief Executive, Non-Executive Director
helping companies raise their `bottom-line` and `increase
flow`. Plus, helping individuals to be successful in business and life in
Author of several publications, research reports, guides, business and educational models
ROM/Software/PDF and over 400 articles published on business and educational
subjects worldwide. Plus, International Speaker/Visiting University Professor.
including profit and loss forecasts, cash
flow forecasts, sales forecasts and audited accounts. See our business model on
Finance Manager`. Details from
For professional development training in business case building, join the premier
ness Case" (2 Days) or "Business Case Master
Class," These public versions of these seminars are offered four times a year in three
cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by
Fresh thinking requires a vision to see beyond the conventional. When you
combine excellent quality with outstanding value for money you will begin to
realise the full potential of creative and well presented business solutions.
he limit. Have passion to learn and let the knowledge help
Colin is a former successful Managing Director of Transactional/Print Manufacturing
companies and other organisations, former
Executive Director and Mentor
line` and `increase
successful in business and life in general.
Author of several publications, research reports, guides, business and educational models
ROM/Software/PDF and over 400 articles published on business and educational
Visiting University Professor.
Colin Thompson
DDL: + 44 (0) 121 244 0306
Mobile: 07831 588310
Main T: + 44 (0) 121 244 1802
email:colin@cavendish-mr.org.uk
www.cavendish-mr.org.uk
www.colinthompson.org.uk
Visit our knowledge pool at: www.cavendish-mr.org.uk for over 95 powerful publications,
business models and services.
The Cavendish Academy
http://www.linkedin.com/e/-tc85tw-gbkla9w4-1f/vgh/3212542/
Click on the above link for powerful information
Also, read our testimonials page to see what others believe.
Our goal is:
 Changing Limited People into Limitless People
 Turning Limited Companies into Limitless Companies
`Igniting` your success with the new powerful and inspirational books from Arima
Publishing UK ;
`Accelerate with Impact` - by Colin Thompson ISBN: 978-1-84549-289-2
`Create Your Own Success Story` - by Colin Thompson ISBN: 978-1-84549-260-1
Both of these publications help you to be successful in business life and in general life.
These books can be purchased from;
www.amazon.co.uk
www.cavendish-mr.org.uk
www.arimapublishing.co.uk
and all High Street bookshops worldwide
Accreditation: UK Registered Learning Provider:10025755
Our mission is two-fold: first, to offer insights that enable people to discover both their
personal and business potential; and second, to do so in a fun and effective way that
fosters connection and community. We do this via business consulting, publications,
seminars and speeches.
We can all choose to walk a path with heart and accountability. Our work can support our
path to be one of personal development, contribution to society and positive `bottlom-
line` results.
TEAM (Together Everyone Achieves More) prides itself on the team’s excellent reputation,
credibility and expertise.
Further details from Colin Thompson
CAVENDISH
Kings Court | School | Road | Birmingham B28 8JG | UK
Telephone DDL: 0121 244 0306 or office Administrator: 0121 244 1802
Mobile: 07831 588310
email: colin@cavendish-mr.org.uk www.cavendish-mr.org.uk
R BUSINESS AND PERSOGROWTH

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Change Management Recipe for Success

  • 1. Change Management Recipe for Success 7 Key Competencies in Change Management for Success  Proactive Thanking  Organisation for Change  Involving Others  Visualising the Future  Communicating Clearly  Breaking from the Past  Consolidating New Learning Proactive Thinking `To what extent do you regularly reflect upon what might happen in the future and make small adjustments now to be as well prepared as possible?` Organisation for Change `How effectively do you build a well structured and comprehensive plan to ensure that you are ready to respond to change positively, as far as you are able?` Involving Others `How well do you network with people to understand or learn about their feelings and to give and solicit ideas about handling the change?` CAVENDISH
  • 2. Visualising the Future `How well do you anticipate what may happen in the long term and find ways to describe it to many people creatively or inspirationally?` Communicating Clearly `How plainly do you make yourself understood in talking about change at every level?` Breaking with the Past `How effectively do you draw a firm line between the past and the future in order to make a visible transition for others to see?` Consolidating New Learning `How well do you create an environment in which people feel comfortable that they can take on or learn new skills and behaviours without fear or trepidation?` Stages of Grief/Loss when faced with Change The roller coaster of emotions we typically go through when negotiating change includes; Denial: It`s not really happening, will not last, will not affect us, it does not matter. Anger: It is going to affect us, there`s nothing we can do about it, it`s going to force us to change, there will be loss and trauma. Bargaining: If it has to be cannot we at least do it a more familiar or comfortable way? Depression: Sometimes there is real despair at what has been lost or over the new demands or challenges we face. Testing: We begin to engage with the change and see if the new arrangements work. Acceptance: At first this may be grudging, but over time we can even come to be surprised at how we got by before the change.
  • 3. Four Typical Reactions to Change Pioneers: They are the first to try something new, first to get hold of or at least know about new technology or fashion or issue. They tend to be positive about new and unfamiliar ideas, confident about taking risks on new ideas. Early Adopters: Sometimes called `cautious ALLIES`, they are in favour of change but want to do some risk assessment first, so they often watch to see what happens to the pioneers. They are sometimes vocally supportive but not as actively engaged early on. Followers: Most of the population falls into this category. They are often the critical mass. Once they see that ` everyone is doing` they start. They may initially be skeptical or even resisting s they wait to see what will happen. Resistors: This group of people will provide vocal and active resistance in the change process. It does not make them negative, but they need serious convincing before they will let go of the status quo `If it is not broken, do not fix it`. The Change Management Review Process Recognise the achievements that have been made. Evaluate the extent to which the original goal or vision has been accomplished and how realistic it is now. Verity the degree to which the vision or goal is currently desired, is there fatigue or is commitment still high. Identify what might be causing setbacks or lack of progress. Expect to make further progress, maybe by reshaping goals or strategies. Work out an appropriate strategy for motivating and pursuing further achievements.
  • 4. Effective Change Management Competencies for Success Individuals who demonstrate change management skills well will typically;  Aim to maintain an open-minded and flexible disposition to change in general.  React to change with anticipation and excitement, rather than anger and anxiety.  Shift gears comfortably; not be upset when things are up in the air.  Evaluate varying situations from new and different perspectives; embrace change as a vehicle for improvement.  Work through negativity fairly quickly with regard to changes; manage him/herself well through transitions and keep a positive attitude.  Maintain productivity during tough times; be optimistic and positive; cope with rather than resist change.  Look for the positives, rather than the negatives when unexpected changes occur.  Demonstrate adaptable, positive and flexible behaviour in the face of major change.  Actively and positively advocate for change to occur when existing methods and/or practices are not working.  Aim to be balanced despite the conflicting demands of some situations; can be both tough and compassionate, empathetic and objective. Lastly, involving `all` employees in the process can seem like a fruitless task. However, the facts are that it is not fruitless and that it dramatically engages the loyalty and productivity of employees. `All for one and one for all` is the future success of any organisation, so start now with the `right` positive attitude that flows through the `whole` organisation and you will be successful.
  • 5. "Turn Challenges into Great Success -- and Triumph Over Adversity Every Time!" When Colin Thompson was 20 years old, he embarked on a quest that would test his mental strength, will power and physical endurance. Join him as he shares this life-changing experience...and learn how we can all achieve the "impossible" when we put our minds to it. Success is a Journey By reading Colin`s captivating book `Accelerate with Impact` you will learn how to;  Set and achieve big goals  Learn and grow from overcoming obstacles  Develop a character of persistence and unshakeable self- confidence  Learn the key skills required for success Get Started on Your Own Personal Success Journey Today! Invest in the inspirational publication `Accelerate with Impact` - YOU will benefit from reading this book. `Accelerate with Impact` - by Colin Thompson ISBN: 978-1-84549-289-2 Invest in this publication which will help you to be successful in business life and in general life. This book can be purchased from; www.amazon.co.uk www.cavendish-mr.org.uk www.arimapublishing.co.uk and all High Street bookshops worldwide Everyone can be successful in every walk of life, so go and lead your way to success in every way possible in business and home life, as they are both the same!
  • 6. Plus, Making sense of financial information flow forecasts, sales forecasts and audited accounts. See our business model on `Interpreting Accounts and Finance for the Non www.cavendish-mr.org.uk For professional development training in business case building, join the premier business case seminar "Building the Busi Class," These public versions of these seminars are offered four times a year in three cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by special arrangement throughout the y Fresh thinking requires a vision to see beyond the conventional. When you combine excellent quality with outstanding value for money you will begin to realise the full potential of creative and well presented business solutions. Together, the sky`s the limit. Have passion to learn and let the knowledge help you to be successful in life. About the Author Colin Thompson Colin is a former successful Managing Director of Transactional/Print Manufacturing Plants, Print Management/Workflow Solutions Group Chairman of the Academy for Chief Executive - RFU Leadership Academy, cash flow`. Plus, helping individuals to be Author of several publications, research reports, guides, business and educational models on CD-ROM/Software/PDF and over 400 articles published on business and educational subjects worldwide. Plus, International Making sense of financial information including profit and loss forecasts, cash flow forecasts, sales forecasts and audited accounts. See our business model on Accounts and Finance for the Non-Finance Manager`. For professional development training in business case building, join the premier business case seminar "Building the Business Case" (2 Days) or "Business Case Master Class," These public versions of these seminars are offered four times a year in three cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by special arrangement throughout the year. Fresh thinking requires a vision to see beyond the conventional. When you combine excellent quality with outstanding value for money you will begin to realise the full potential of creative and well presented business solutions. he limit. Have passion to learn and let the knowledge help you to be successful in life. About the Author Colin Thompson Colin is a former successful Managing Director of Transactional/Print Manufacturing Plants, Print Management/Workflow Solutions companies and other organisations, former Group Chairman of the Academy for Chief Executive, Non-Executive Director helping companies raise their `bottom-line` and `increase flow`. Plus, helping individuals to be successful in business and life in Author of several publications, research reports, guides, business and educational models ROM/Software/PDF and over 400 articles published on business and educational subjects worldwide. Plus, International Speaker/Visiting University Professor. including profit and loss forecasts, cash flow forecasts, sales forecasts and audited accounts. See our business model on Finance Manager`. Details from For professional development training in business case building, join the premier ness Case" (2 Days) or "Business Case Master Class," These public versions of these seminars are offered four times a year in three cities, New York City, London, and Frankfurt. Customized, onsite offerings are given by Fresh thinking requires a vision to see beyond the conventional. When you combine excellent quality with outstanding value for money you will begin to realise the full potential of creative and well presented business solutions. he limit. Have passion to learn and let the knowledge help Colin is a former successful Managing Director of Transactional/Print Manufacturing companies and other organisations, former Executive Director and Mentor line` and `increase successful in business and life in general. Author of several publications, research reports, guides, business and educational models ROM/Software/PDF and over 400 articles published on business and educational Visiting University Professor.
  • 7. Colin Thompson DDL: + 44 (0) 121 244 0306 Mobile: 07831 588310 Main T: + 44 (0) 121 244 1802 email:colin@cavendish-mr.org.uk www.cavendish-mr.org.uk www.colinthompson.org.uk Visit our knowledge pool at: www.cavendish-mr.org.uk for over 95 powerful publications, business models and services. The Cavendish Academy http://www.linkedin.com/e/-tc85tw-gbkla9w4-1f/vgh/3212542/ Click on the above link for powerful information Also, read our testimonials page to see what others believe. Our goal is:  Changing Limited People into Limitless People  Turning Limited Companies into Limitless Companies `Igniting` your success with the new powerful and inspirational books from Arima Publishing UK ; `Accelerate with Impact` - by Colin Thompson ISBN: 978-1-84549-289-2 `Create Your Own Success Story` - by Colin Thompson ISBN: 978-1-84549-260-1 Both of these publications help you to be successful in business life and in general life. These books can be purchased from; www.amazon.co.uk www.cavendish-mr.org.uk www.arimapublishing.co.uk and all High Street bookshops worldwide Accreditation: UK Registered Learning Provider:10025755 Our mission is two-fold: first, to offer insights that enable people to discover both their personal and business potential; and second, to do so in a fun and effective way that fosters connection and community. We do this via business consulting, publications, seminars and speeches. We can all choose to walk a path with heart and accountability. Our work can support our path to be one of personal development, contribution to society and positive `bottlom- line` results. TEAM (Together Everyone Achieves More) prides itself on the team’s excellent reputation, credibility and expertise.
  • 8. Further details from Colin Thompson CAVENDISH Kings Court | School | Road | Birmingham B28 8JG | UK Telephone DDL: 0121 244 0306 or office Administrator: 0121 244 1802 Mobile: 07831 588310 email: colin@cavendish-mr.org.uk www.cavendish-mr.org.uk R BUSINESS AND PERSOGROWTH