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IJAZAH SARJANA MUDA PERNIAGAAN 
SESI FEBRUARI 2013/2014 
BPMN 3123 
ETIKA PERNIAGAAN 
TUGASAN BERKUMPULAN 
(CASE STUDY: WORLDCOM’S WHISTLEBLOWER) 
NAMA PENSYARAH :- 
PUAN SITI HAWA 
AHLI KUMPULAN :- 
ALIYA FARAHIN BINTI KAMARUDIN 217987 
HAMIZATUN NADIA BINTI ABD HAMID 217946 
KHAIRUNNADIA BINTI BOHARI 217940 
NUR FATEHAH AZLIN BINTI MOHAMAD ASHI 217931 
MARINIE BINTI IBRAHIM 217939
BPMN 3123 
DATE 
20 MEI 2014 
CASE STUDY: “WORLDCOM’S WHISTLEBLOWER” 
QUESTION 1 
Which of Kohlberg’s six stages of moral development would you say that Cynthia Cooper 
had reached? Explain. 
INTRODUCTION 
In the management theories of ethics are donated by Lawrence Kohlberg carrying six levels of 
moral theories containing actions and beliefs on every level has been discussed as pre-conventional, 
conventional and post-conventional. Kohlberg’s six-stage theory is as follows 
Lawrence: 
Pre-conventional 
i. Obedience and Punishment Orientation 
· At this point in the behavior based on reward and punishment. This level of 
compliance in the individual in any direction for fear if the action violation of the 
order. 
ii. Orientation of The Personal Rewards 
· At this stage the actions performed by individuals expect a reward to be given 
consideration for the act. They are more focused on their own needs and feelings. 
Assessment is judged good or bad is based on the effect of the action yourself. 
Principles of justice are assessed if the action takes place on both sides. 
2 | P a g e
BPMN 3123 
Conventional 
iii. Orientation Kindliness 
· At this stage, individuals are more likely to help or more known for it’s altruistic. 
Individuals tend to help those who are in trouble and the completion of a work 
which is considered good. Individuals are more likely to help people with the aim 
that he be considered as a good person. 
iv. Ethics Rules 
· At this stage the individual over the system conforms to the social and ethical 
rules. At this stage, individuals will have more respect for the laws of the existing 
and his very high degree of confidence in the law is willing to fight for it. In this 
ranking individual was considered to be pure in heart and act on moral thinking. 
In the case of WorldCom, Cynthia Cooper ethic and confidence in the law when 
they were willing to report on the financial irregularities committed offenses by 
Scott Sullivan and David Myer in the company. This proves he has a lot of 
confidence and faiths in the cleansing actions were based on moral reasoning. 
Post-conventional 
v. Ethnic Social Contract and Individual Rights 
· At this stage, the individual has a moral and ethical code of its own. Individual 
behavior based on social interests and struggle towards a better society. This level 
of individual respects for the law, but believes that the law should be modified to 
human well-being. 
3 | P a g e
BPMN 3123 
In the case of WorldCom, Cynthia Cooper use this stage in his life, as he has 
awareness of the social importance and are willing to fight for truth in the 
company financial irregularities for the benefit of the community together. Here 
can be seen Cynthia cooper has its self-code of ethics in herself on her acts. 
vi. Universal Ethical Principles 
· This stage show individual moral behavior based on self-awareness that puts 
human life, justice and dignity of the highest level. Individuals at this stage to 
break the law and not because of respect but by a sense of responsibility in terms 
of the ethical principles of human rights. They are also willing to accept the 
punishment for the offense committed by willing to respect the laws that have 
been set. 
Ranked sixth was adopted by Cynthia cooper in the WorldCom, when they were 
willing to risk his actions are appropriate to the authority for action by Scott 
Sullivan and David Myers in the company’s financial irregularities. Risks 
assumed by Cynthia Cooper may have some impact on him aside as he respects 
the laws set. 
QUESTION 2 
4 | P a g e
BPMN 3123 
Do her action and motivates support or undermine Carol Gilligan’s views? What would 
you say is unique about her or what she did? 
Giligant Theory of “Female” Moral Development 
· For women morality is primarily a matter of caring and responsibility 
· Moral development for women is progress toward better ways of caring and being 
responsible 
· Women move from a conventional stage of caring only for oneself, to a 
conventional stage of caring for others to the neglect of oneself, to a post 
conventional stage of achieving a balance between caring for others and caring for 
oneself. 
Research on Moral Identity Suggest 
· Morality is not important part of the self until middle adolescence 
· The more morality becomes part of the self, the stronger the motivation to be 
moral 
· Judgments of right and wrong depend in part on the kind of person we think the 
itself is 
Yes, the action and motives is undermining Carol Gilligan view. Cooper is a women and when 
we see Carol Gilligan view we see women is more responsible to ethical issue. Cooper is a 
woman and she tend to see themselves as part of a “WEB” of relationship with family and 
5 | P a g e
BPMN 3123 
friends in this case cooper willing to investigate what happen in the company because cooper 
care of all the worker in the company. Then when female encounter moral issue, cooper is 
concerned with nurtures these relationship. Avoiding hurt to others in these relationships and 
caring for the well-being. Cooper wants to protect the company from people that want to destroy 
ethical value like Scott Sullivan and David Myers. Cooper wants to save the people from doing 
the unethical things. Cooper move to a conventional stage to a conventional stage when she care 
about company rather than a job. Then Cooper move to post conventional stage when she care 
about Scott Sullivan and David Myers, she don’t want them destroy the company and she want 
save them from the unethical behavior. 
Cooper is brave to investigate about Scott Sullivan and David Myers even though she is a 
woman. She has a high spirit other than men. Cooper also has a deep relationship in the company 
and the worker in the company and she wills to save the company. Cooper also did not care what 
other women want say about her because she investigate these cases. They did not scare to 
inform the world come board of director. She also did not scare if she loss this job because what 
is important to her is value and ethics other than job. She is unique because she was strong to 
handle their action although she knows other employer and manager will angry and don’t want to 
talk with her. She did not afraid of people and they only care about their obligation to the 
company because the fear of losing her job was secondary to the obligation I felt. 
QUESTION 3 
How does William Damon’s theory of moral identity apply to Cynthia Cooper? 
William Damon found that “morality does not become a dominant characteristic of the self until 
the middle adolescence” this means that until middle adolescence, we tend not to see morality as 
6 | P a g e
BPMN 3123 
an important part of who we really are. This is significant because he also found that the more 
morality becomes part of which we are the stronger out motivation to do what is morally right. In 
fact, there are “exemplary people” we have so united “self and morality” that when they do what 
is morally right, “rather than denying the self, they define it with a moral center and do not see 
their moral choices as an exercise in self-sacrifice” 
Cynthia Cooper can apply the concept of altruism. Altruism is a strong interest selfless in helping 
someone. Reciprocity and exchange (reciprocity and exchange) engage in altruism. Reversals are 
found throughout the human world. Reciprocity encourages children to do well to others as they 
expect others to do the same to them. Perhaps belief is the most important principle in the long 
run in altruism. In this case, Scott Sullivan was moved $400 million from a reserve account and 
recorded it as “income” in the company’s public financial reports. Generosity should be available 
at every person rather than greed. Scott Sullivan and David should not have made a mistake in 
his account fraud if they do not want to be found guilty. Since the advent of the personal greed, 
then one is able to do anything to get what they want. Guilt can appear on the surface if the child 
does not respond (do reciprocity), and anger can happen if someone does not do instead. Not all 
motivated by reciprocal altruism and exchange, but the interactions and reactions with others can 
help us understand the truth altruism. 
The conditions most likely to involve altruism are emphatic emotional needs of a person 
suffering or a close relation between the donors and receive donations. William Damon portrays 
a sequence of altruism development of children, particularly sharing (sharing). Until the age of 3 
years , sharing is done for the reasons that non-emphatics ; at about 4 years , a combination of 
awareness and support adult emphatics produce a sense of obligation to share ; during the early 
years of elementary school, the kids are in so - indeed demonstrate ideas more objectively about 
justice . At this time began to understand the principles of justice; during the middle of years and 
end of elementary school, the principles of performance and well understood. 
CONCLUSIONS 
7 | P a g e
BPMN 3123 
Ethics is very important in all ways. Ethics is very important in all circumstances. To distinguish 
whether a company is able to better is with the nature of ethics in each individual. 
WorldCom must ensure that each employee has a high ethical values, especially those involved 
with the company as the most important part of the company's accounting. Proper ethics and 
ethical behavior are extremely important in accounting for a variety of reasons. This is to avoid 
something that's could potentially harm business for all accounting firms. 
Many negative consequences can result from poor ethics in accounting practices. The first result 
is generally a lag in business. Accounting firms rely heavily on word-of-mouth for promotion, 
and it's all too easy for a few bad stories about unethical behavior to sway prospective clients 
away from a particular firm. There can also be serious legal repercussions for those who are 
found to be violating legal codes and standards for their jurisdiction. 
8 | P a g e

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CASE STUDY: WORLDCOM’S WHISTLEBLOWER

  • 1. IJAZAH SARJANA MUDA PERNIAGAAN SESI FEBRUARI 2013/2014 BPMN 3123 ETIKA PERNIAGAAN TUGASAN BERKUMPULAN (CASE STUDY: WORLDCOM’S WHISTLEBLOWER) NAMA PENSYARAH :- PUAN SITI HAWA AHLI KUMPULAN :- ALIYA FARAHIN BINTI KAMARUDIN 217987 HAMIZATUN NADIA BINTI ABD HAMID 217946 KHAIRUNNADIA BINTI BOHARI 217940 NUR FATEHAH AZLIN BINTI MOHAMAD ASHI 217931 MARINIE BINTI IBRAHIM 217939
  • 2. BPMN 3123 DATE 20 MEI 2014 CASE STUDY: “WORLDCOM’S WHISTLEBLOWER” QUESTION 1 Which of Kohlberg’s six stages of moral development would you say that Cynthia Cooper had reached? Explain. INTRODUCTION In the management theories of ethics are donated by Lawrence Kohlberg carrying six levels of moral theories containing actions and beliefs on every level has been discussed as pre-conventional, conventional and post-conventional. Kohlberg’s six-stage theory is as follows Lawrence: Pre-conventional i. Obedience and Punishment Orientation · At this point in the behavior based on reward and punishment. This level of compliance in the individual in any direction for fear if the action violation of the order. ii. Orientation of The Personal Rewards · At this stage the actions performed by individuals expect a reward to be given consideration for the act. They are more focused on their own needs and feelings. Assessment is judged good or bad is based on the effect of the action yourself. Principles of justice are assessed if the action takes place on both sides. 2 | P a g e
  • 3. BPMN 3123 Conventional iii. Orientation Kindliness · At this stage, individuals are more likely to help or more known for it’s altruistic. Individuals tend to help those who are in trouble and the completion of a work which is considered good. Individuals are more likely to help people with the aim that he be considered as a good person. iv. Ethics Rules · At this stage the individual over the system conforms to the social and ethical rules. At this stage, individuals will have more respect for the laws of the existing and his very high degree of confidence in the law is willing to fight for it. In this ranking individual was considered to be pure in heart and act on moral thinking. In the case of WorldCom, Cynthia Cooper ethic and confidence in the law when they were willing to report on the financial irregularities committed offenses by Scott Sullivan and David Myer in the company. This proves he has a lot of confidence and faiths in the cleansing actions were based on moral reasoning. Post-conventional v. Ethnic Social Contract and Individual Rights · At this stage, the individual has a moral and ethical code of its own. Individual behavior based on social interests and struggle towards a better society. This level of individual respects for the law, but believes that the law should be modified to human well-being. 3 | P a g e
  • 4. BPMN 3123 In the case of WorldCom, Cynthia Cooper use this stage in his life, as he has awareness of the social importance and are willing to fight for truth in the company financial irregularities for the benefit of the community together. Here can be seen Cynthia cooper has its self-code of ethics in herself on her acts. vi. Universal Ethical Principles · This stage show individual moral behavior based on self-awareness that puts human life, justice and dignity of the highest level. Individuals at this stage to break the law and not because of respect but by a sense of responsibility in terms of the ethical principles of human rights. They are also willing to accept the punishment for the offense committed by willing to respect the laws that have been set. Ranked sixth was adopted by Cynthia cooper in the WorldCom, when they were willing to risk his actions are appropriate to the authority for action by Scott Sullivan and David Myers in the company’s financial irregularities. Risks assumed by Cynthia Cooper may have some impact on him aside as he respects the laws set. QUESTION 2 4 | P a g e
  • 5. BPMN 3123 Do her action and motivates support or undermine Carol Gilligan’s views? What would you say is unique about her or what she did? Giligant Theory of “Female” Moral Development · For women morality is primarily a matter of caring and responsibility · Moral development for women is progress toward better ways of caring and being responsible · Women move from a conventional stage of caring only for oneself, to a conventional stage of caring for others to the neglect of oneself, to a post conventional stage of achieving a balance between caring for others and caring for oneself. Research on Moral Identity Suggest · Morality is not important part of the self until middle adolescence · The more morality becomes part of the self, the stronger the motivation to be moral · Judgments of right and wrong depend in part on the kind of person we think the itself is Yes, the action and motives is undermining Carol Gilligan view. Cooper is a women and when we see Carol Gilligan view we see women is more responsible to ethical issue. Cooper is a woman and she tend to see themselves as part of a “WEB” of relationship with family and 5 | P a g e
  • 6. BPMN 3123 friends in this case cooper willing to investigate what happen in the company because cooper care of all the worker in the company. Then when female encounter moral issue, cooper is concerned with nurtures these relationship. Avoiding hurt to others in these relationships and caring for the well-being. Cooper wants to protect the company from people that want to destroy ethical value like Scott Sullivan and David Myers. Cooper wants to save the people from doing the unethical things. Cooper move to a conventional stage to a conventional stage when she care about company rather than a job. Then Cooper move to post conventional stage when she care about Scott Sullivan and David Myers, she don’t want them destroy the company and she want save them from the unethical behavior. Cooper is brave to investigate about Scott Sullivan and David Myers even though she is a woman. She has a high spirit other than men. Cooper also has a deep relationship in the company and the worker in the company and she wills to save the company. Cooper also did not care what other women want say about her because she investigate these cases. They did not scare to inform the world come board of director. She also did not scare if she loss this job because what is important to her is value and ethics other than job. She is unique because she was strong to handle their action although she knows other employer and manager will angry and don’t want to talk with her. She did not afraid of people and they only care about their obligation to the company because the fear of losing her job was secondary to the obligation I felt. QUESTION 3 How does William Damon’s theory of moral identity apply to Cynthia Cooper? William Damon found that “morality does not become a dominant characteristic of the self until the middle adolescence” this means that until middle adolescence, we tend not to see morality as 6 | P a g e
  • 7. BPMN 3123 an important part of who we really are. This is significant because he also found that the more morality becomes part of which we are the stronger out motivation to do what is morally right. In fact, there are “exemplary people” we have so united “self and morality” that when they do what is morally right, “rather than denying the self, they define it with a moral center and do not see their moral choices as an exercise in self-sacrifice” Cynthia Cooper can apply the concept of altruism. Altruism is a strong interest selfless in helping someone. Reciprocity and exchange (reciprocity and exchange) engage in altruism. Reversals are found throughout the human world. Reciprocity encourages children to do well to others as they expect others to do the same to them. Perhaps belief is the most important principle in the long run in altruism. In this case, Scott Sullivan was moved $400 million from a reserve account and recorded it as “income” in the company’s public financial reports. Generosity should be available at every person rather than greed. Scott Sullivan and David should not have made a mistake in his account fraud if they do not want to be found guilty. Since the advent of the personal greed, then one is able to do anything to get what they want. Guilt can appear on the surface if the child does not respond (do reciprocity), and anger can happen if someone does not do instead. Not all motivated by reciprocal altruism and exchange, but the interactions and reactions with others can help us understand the truth altruism. The conditions most likely to involve altruism are emphatic emotional needs of a person suffering or a close relation between the donors and receive donations. William Damon portrays a sequence of altruism development of children, particularly sharing (sharing). Until the age of 3 years , sharing is done for the reasons that non-emphatics ; at about 4 years , a combination of awareness and support adult emphatics produce a sense of obligation to share ; during the early years of elementary school, the kids are in so - indeed demonstrate ideas more objectively about justice . At this time began to understand the principles of justice; during the middle of years and end of elementary school, the principles of performance and well understood. CONCLUSIONS 7 | P a g e
  • 8. BPMN 3123 Ethics is very important in all ways. Ethics is very important in all circumstances. To distinguish whether a company is able to better is with the nature of ethics in each individual. WorldCom must ensure that each employee has a high ethical values, especially those involved with the company as the most important part of the company's accounting. Proper ethics and ethical behavior are extremely important in accounting for a variety of reasons. This is to avoid something that's could potentially harm business for all accounting firms. Many negative consequences can result from poor ethics in accounting practices. The first result is generally a lag in business. Accounting firms rely heavily on word-of-mouth for promotion, and it's all too easy for a few bad stories about unethical behavior to sway prospective clients away from a particular firm. There can also be serious legal repercussions for those who are found to be violating legal codes and standards for their jurisdiction. 8 | P a g e