Catholic Health managers should view this presentation and review the social media policy with their staff.

1. Social Media Policy
Manager Summary
June 2012

2. Social Media
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3. Social Media Policy HR 123-PC
• Social Media Policy is found on Compliance
360.
• Managers will need to be familiar with the
policy to ensure compliance
• Review with your staff
• With cell phone technology-you can record
and send video to any news outlet-so it’s not
just known social media
• Includes chat rooms, personal websites, etc.

4. Social Media Policy HR 123-PC-Impacts
• Patient Privacy and Bill of Rights
• HIPAA
• Associate Privacy
• Outside Associate-interactions
• Inaccurate information
• Evidence in legal issues
• Lack of thinking before you post
• Not always aware of what’s out there
on the web

6. Social Media HR 123-PC
• Any person affiliated with CH (associates,
MD, contractors, vendors, etc.)
• Supports Confidentiality, HIPAA, Code of
Conduct, CH Computer Policy, Solicitation
• Everyone needs to be aware of any postings
or comments that are about CH or work
related items-need a gut check.
• There is no privacy on the web
• You are responsible for what you post from
now until ?????

7. Social Media HR 123-PC
• Need approval from marketing and PR to
create any presence that involves CH (or
ministries)
• Do not disclose CH private, confidential, or
proprietary information
• Do not post pictures taken on CH property
without proper management authorization.
• Do not use your CH e-mail address for
social media (unless social media is part of
your CH job description)

8. Social Media HR 123-PC
• Be respectful
• Think twice before connecting to
associates, customers, co-workers, etc.
• Any negative material posted on the
web may have unintended
consequences.
• Ask if you are not clear about what can
be posted or not?

9. Social Media
• Per the Policy:
“Associates must not post anything that
is false, obscene, defamatory libelous,
threatening or abusive whether in
word, images, or audio about Catholic
Health or anyone affiliated with the
organization including other
associates.”

10. Social Media
• Per the Policy:
“Associates who violate this policy will be
subject to corrective action, up to and
including termination of employment.
See also HR 011, Conduct Principles
and Corrective Action.”

11. Questions?
Contact your ministry’s
•HR Director, or
•Corporate Compliance 1-888-200-5380, or
•HIPAA Line 862-1790