1. Buenas Prácticas en
Organismos de Tributación Local
Expositor: Fernando López Castro
clopez@lp-asociados.com Ihr Logo
Christian.lopez01@gmail.com

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3.  Una Buena Práctica en pocas palabra es brindar facilidades o servicios
más allá de lo que legalmente estamos obligados a dar
 También se puede considerar como Buenas Prácticas la implementación
de aquellos mecanismos que fortalezcan la gestión institucional.
 Por lo tanto, tendríamos Buenas Prácticas de impacto externo, cuando
damos servicios a los ciudadanos por encima de lo que estamos obligados
a brindar o Buenas Prácticas de impacto interno , cuando mejoran o
fortalecen la gestión institucional
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5. Problemas comunes en notificaciones:
 Incompatibilidad entre direcciones antiguas y actuales
 Dirección no existe
 Dirección no ubicada
 Direcciones peligrosas
Puntos críticos en notificaciones:
 Notificación de la cuponera o cartilla de pagos
 Notificación de los documentos de cobranza coactiva y precoactiva
 Notificación de los resultados de medios impugnatorios
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6. Solución 1:
 Información georeferenciada
 Fusión de la información de catastro y la de tributación
Organizaciones que aplicaron la BP:
 Municipalidad distrital de San Borja
 Municipalidad distrital de Miraflores
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8. Municipalidad distrital de San Borja
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10. Organizaciones y Soluciones
Ayuntamiento de SAX, Alicante – España
 Solución: Prenotificación SMS
* Se pueden realizar avisos por otros medios
** Existen experiencias similares en instituciones nacionales
Servicio de Administración Tributaria de Lima
 Solución: Notificadores vecinales
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12. Organizaciones y Soluciones
Municipalidad distrital de Santiago de Surco
 Solución: Selección y preparación de futuro personal con curso de
Tributación Local
Servicio de Administración Tributaria de Lima
 Solución: Curso en Gestión Pública y Tributación Localc
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13. Municipalidad distrital de Santiago de Surco
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15. Organizaciones y Soluciones
Municipalidad distrital de San Borja
 Solución: Plataforma Integral de Ateción
AGUSTO
Servicio de Administración Tributaria de Lima
 Solución: Curso en Gestión Pública y Tributación Localc
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