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SOCIAL MEDIA PLANNING
Daniella Peting
Social Media Manager, North America
Global Co-Lead, Social Media Center of Excellence
PAGE 2
Step 1: Situation Analysis
• What are your
customers’ purchasing
habits?
• Does social media
effect your customers’
purchasing habits?
• If so, how does social
media effect your
customers’ purchasing
habits?
Source: McKinsey & Company
PAGE 3
Step 1: Situation Analysis
• Who’s in your trade
area?
• Population size
• Gender
• Total households
• Average household
size and income
• Education levels
• Top 3 age groups
• Top 3 occupations
Source: U. S. Census Bureau
PAGE 4
Step 1: Situation Analysis
• Who’s visiting you
online?
• Gender
• Age
• Category
• Interests
• Language
• Location
• New v. returning
• Browser preference
• Device preference
• Top 3 pages overall
• Top 3 pages visited from
social media
• % of traffic from social media
Source: Google Analytics
PAGE 5
Step 1: Situation Analysis
• Who’s your
competition?
• How do you
compare to your
competition?
Source: Facebook, Google+, Instagram, LinkedIn, Periscope, Twitter and
YouTube
PAGE 6
Step 1: Situation Analysis
• How do you perform
online?
• Followers
• Most popular topics
• Most popular content types
• Best days and times to post
• Audience (gender, age,
location, language, etc.)
Source: Facebook
PAGE 7
Step 2: SWOT
What are the
of your current social media strategy?
PAGE 8
Step 3: Objectives
What are the your objectives of your new social media
plan?
PAGE 9
Step 4: Target Publics
Who will be the focus of your new social media plan?
PAGE 10
Step 5: Strategies
What do you want to accomplish from your new social
media plan?
PAGE 11
Step 6: Tactics
How will you accomplish the objectives of your new
social media plan?
PAGE 12
Step 7: Timetable
How long do you need to accomplish the objectives of
your new social media plan?
What is your proposed schedule of success?
PAGE 13
Step 8: Budget
What resources do you need to accomplish the
objectives of your new social media plan?
What will your resources cost?
PAGE 14
Step 9: Evaluation
How will you measure the success of your new social
media plan?
PAGE 15
Step 10: Next Steps
• Content Calendar Example
• Publishing Tool
• Listening Tool
• Campaign URL Builder
• Campaign Parameters Example
• Master Account and User List
PAGE 16
Connect with me online
• linkedin.com/in/dnpeting
• twitter.com/dnpeting
THANK YOU

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Daniella Peting - Social Media Planning Presentation

  • 1. SOCIAL MEDIA PLANNING Daniella Peting Social Media Manager, North America Global Co-Lead, Social Media Center of Excellence
  • 2. PAGE 2 Step 1: Situation Analysis • What are your customers’ purchasing habits? • Does social media effect your customers’ purchasing habits? • If so, how does social media effect your customers’ purchasing habits? Source: McKinsey & Company
  • 3. PAGE 3 Step 1: Situation Analysis • Who’s in your trade area? • Population size • Gender • Total households • Average household size and income • Education levels • Top 3 age groups • Top 3 occupations Source: U. S. Census Bureau
  • 4. PAGE 4 Step 1: Situation Analysis • Who’s visiting you online? • Gender • Age • Category • Interests • Language • Location • New v. returning • Browser preference • Device preference • Top 3 pages overall • Top 3 pages visited from social media • % of traffic from social media Source: Google Analytics
  • 5. PAGE 5 Step 1: Situation Analysis • Who’s your competition? • How do you compare to your competition? Source: Facebook, Google+, Instagram, LinkedIn, Periscope, Twitter and YouTube
  • 6. PAGE 6 Step 1: Situation Analysis • How do you perform online? • Followers • Most popular topics • Most popular content types • Best days and times to post • Audience (gender, age, location, language, etc.) Source: Facebook
  • 7. PAGE 7 Step 2: SWOT What are the of your current social media strategy?
  • 8. PAGE 8 Step 3: Objectives What are the your objectives of your new social media plan?
  • 9. PAGE 9 Step 4: Target Publics Who will be the focus of your new social media plan?
  • 10. PAGE 10 Step 5: Strategies What do you want to accomplish from your new social media plan?
  • 11. PAGE 11 Step 6: Tactics How will you accomplish the objectives of your new social media plan?
  • 12. PAGE 12 Step 7: Timetable How long do you need to accomplish the objectives of your new social media plan? What is your proposed schedule of success?
  • 13. PAGE 13 Step 8: Budget What resources do you need to accomplish the objectives of your new social media plan? What will your resources cost?
  • 14. PAGE 14 Step 9: Evaluation How will you measure the success of your new social media plan?
  • 15. PAGE 15 Step 10: Next Steps • Content Calendar Example • Publishing Tool • Listening Tool • Campaign URL Builder • Campaign Parameters Example • Master Account and User List
  • 16. PAGE 16 Connect with me online • linkedin.com/in/dnpeting • twitter.com/dnpeting