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A 
Presentation 
On 
“Training Needs Analysis”
2 
Learning Outcomes 
Define a training needs analysis 
(TNA) 
Explain the significance of a TNA 
Explain the process for carrying 
out a TNA 
Conduct a TNA 
Report the findings of a TNA
3 
The Training Process 
Identify 
the 
Need 
Identify 
the 
Need 
Evaluate 
Evaluate 
the 
Training 
the 
Training 
Plan 
the 
Training 
Plan 
the 
Training 
Deliver 
the 
Training 
Deliver 
the 
Training
What is a training needs analysis? 
A training needs 
analysis is the 
method of 
determining if a 
training need exists 
and if it does, what 
training is required 
to fill the gap. 
4
5 
Why should you conduct a 
TNA? 
Avoid training for ‘training sake’. 
Supports cost effective training. 
Targets areas of greatest need. 
Gives information on the organisation’s 
climate. 
Gives commitment from managers and 
trainers 
Separates the ‘symptoms’ from the causes.
6 
How can a need to identified? 
Complaints from staff, customers/clients 
Poor quality work 
Frequent errors 
Large staff turnover 
IInnddiiccaattoorrss 
IInnddiiccaattoorrss 
ooff aa 
Deadlines not being met 
ooff aa 
nneeeedd 
nneeeedd 
Conflict amongst staff 
New equipment systems
How 
hard? 
7 
Job information that 
needs to be collected 
Job roles 
Job process 
Task list 
Job problems 
Task frequency 
Task difficulty 
Task importance 
How 
often? 
How 
often? How 
hard?
8 
How to do a TNA - process 
1. 1. DDooccuummeenntt tthhee pprroobblelemm 
22.. ininvveessttigigaattee tthhee pprroobblelemm 
33.. PPlalann tthhee nneeeeddss aannaalylyssisis 
44.. SSeelelecctt tthhee tteecchhnniqiquuee 
55.. CCoonndduucctt tthhee aannaalylyssisis 
66.. AAnnaalylyssee tthhee ddaattaa 
77.. RReeppoorrtt tthhee ffininddininggss 
77 
sstteeppss 
77 
sstteeppss
Techniques for carrying out TNA’s 
Interviews 
Survey questionnaires 
Job descriptions and person 
specifications 
Critical incidents 
Log books and other company records 
Industry seminars 
Supervisor’s reports 
9
10 
Report the findings 
Title page 
Executive summary 
Table of contents 
Introduction 
Recommendation 
Training Plan 
Data collection and analysis methods 
Cost analysis, proposed costs of 
recommended solutions
11 
Recap! 
A TNA is the method of determining if a 
training need exists and if it does, what 
training is required to fill the gap. 
Much of the TNA process is about asking 
questions and getting answers 
Performing a TNA requires seven steps, 
which build on each other. 
Costing the performance problem and 
comparing training costs is an important part 
of the TNA report
Thank you…

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Traning needs analysis1

  • 1. A Presentation On “Training Needs Analysis”
  • 2. 2 Learning Outcomes Define a training needs analysis (TNA) Explain the significance of a TNA Explain the process for carrying out a TNA Conduct a TNA Report the findings of a TNA
  • 3. 3 The Training Process Identify the Need Identify the Need Evaluate Evaluate the Training the Training Plan the Training Plan the Training Deliver the Training Deliver the Training
  • 4. What is a training needs analysis? A training needs analysis is the method of determining if a training need exists and if it does, what training is required to fill the gap. 4
  • 5. 5 Why should you conduct a TNA? Avoid training for ‘training sake’. Supports cost effective training. Targets areas of greatest need. Gives information on the organisation’s climate. Gives commitment from managers and trainers Separates the ‘symptoms’ from the causes.
  • 6. 6 How can a need to identified? Complaints from staff, customers/clients Poor quality work Frequent errors Large staff turnover IInnddiiccaattoorrss IInnddiiccaattoorrss ooff aa Deadlines not being met ooff aa nneeeedd nneeeedd Conflict amongst staff New equipment systems
  • 7. How hard? 7 Job information that needs to be collected Job roles Job process Task list Job problems Task frequency Task difficulty Task importance How often? How often? How hard?
  • 8. 8 How to do a TNA - process 1. 1. DDooccuummeenntt tthhee pprroobblelemm 22.. ininvveessttigigaattee tthhee pprroobblelemm 33.. PPlalann tthhee nneeeeddss aannaalylyssisis 44.. SSeelelecctt tthhee tteecchhnniqiquuee 55.. CCoonndduucctt tthhee aannaalylyssisis 66.. AAnnaalylyssee tthhee ddaattaa 77.. RReeppoorrtt tthhee ffininddininggss 77 sstteeppss 77 sstteeppss
  • 9. Techniques for carrying out TNA’s Interviews Survey questionnaires Job descriptions and person specifications Critical incidents Log books and other company records Industry seminars Supervisor’s reports 9
  • 10. 10 Report the findings Title page Executive summary Table of contents Introduction Recommendation Training Plan Data collection and analysis methods Cost analysis, proposed costs of recommended solutions
  • 11. 11 Recap! A TNA is the method of determining if a training need exists and if it does, what training is required to fill the gap. Much of the TNA process is about asking questions and getting answers Performing a TNA requires seven steps, which build on each other. Costing the performance problem and comparing training costs is an important part of the TNA report