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1-1
Product Mix

                    •• Product Mix:
                       Product Mix:
                       – The total assortment of products
                        – The total assortment of products
                          and services marketed by a firm.
                           and services marketed by a firm.

                    •• Product Line:
                       Product Line:
                       – A group of individual products that
                        – A group of individual products that
                          are closely related in some way.
                           are closely related in some way.

                    •• Individual Product:
                        Individual Product:
                       – Any brand or variant of a brand in
                        – Any brand or variant of a brand in
                          a product line.
                           a product line.




1-2
Product Mix Characteristics
      • Product Mix Width:
        – The number of product lines in the
          product mix.


      • Product Line Length:
        – The number of products in a
          product line.

      • Product Mix Consistency:
        – The relatedness of the different
          product lines in a product mix.


1-3
Product and Service Strategies




1-4
Individual Product Strategies
      •• Product Life Cycle (PLC):
         Product Life Cycle (PLC):
        – Describes the advancement of products through
        – Describes the advancement of products through
          identifiable stages of their existence.
           identifiable stages of their existence.




1-5
The Product Life Cycle




1-6
The Product Life Cycle Concept
       The Product Life Cycle Concept
      is Based on Four Premises
       is Based on Four Premises

                                      Profits from a product
            Products have a
                                      vary at different stages
               limited life.
                                         in the life cycle.




       Product sales pass through
                                     Products require different
        distinct stages, each with
                                       strategies at different
           different marketing
                                          life cycle stages.
               implications.



1-7
The Diffusion Process
      Innovators
        (2.5%)

             Early Adopters
                 (13.5%)

                       Early Majority
                           (34%)

                                 Late Majority
                                    (34%)

                                            Laggards
                                              (16%)
1-8
The Diffusion Process




1-9
PLC Stages and Characteristics




1-10
PLC Length and Shape

                      Style              Fashion              Fad

       Sales                  Sales                Sales




               Time                   Time                 Time




1-11
PLC Marketing Strategies
       Stage
       Stage           Objective
                       Objective               Marketing Strategy
                                               Marketing Strategy
       Introduction
        Introduction   Awareness & trial
                       Awareness & trial       Communicate benefits
                                               Communicate benefits

       Growth
       Growth          Usage of firm’s brand Specific brand communication,
                       Usage of firm’s brand Specific brand communication,
                                             lower prices, expand distribution
                                              lower prices, expand distribution

       Maturity
       Maturity        Maintain market share
                       Maintain market share   Sales promotion, drop price,
                                                Sales promotion, drop price,
                       Extend life cycle
                       Extend life cycle       expand distribution, new uses
                                                expand distribution, new uses
                                               & new versions of product
                                                & new versions of product

       Decline
       Decline         Decide what to do
                       Decide what to do       Maintain, harvest, or divest
                                               Maintain, harvest, or divest
                       with product
                       with product




1-12
Limitations of the PLC
       1. The life cycle concept applies best to product
       1. The life cycle concept applies best to product
          forms rather than to classes of products or
           forms rather than to classes of products or
          specific brands.
           specific brands.

       2. The life cycle concept may lead marketers to
       2. The life cycle concept may lead marketers to
          think that a product has a predetermined life,
           think that a product has a predetermined life,
          which may produce problems in interpreting
           which may produce problems in interpreting
          sales and profits.
           sales and profits.

       3. It is only a descriptive way of looking at the
       3. It is only a descriptive way of looking at the
          behavior of a product and the life cycle can
           behavior of a product and the life cycle can
          not predict the behavior of a product.
           not predict the behavior of a product.
1-13
Product-Line Strategies
        ••    Strategic Alternatives:
              Strategic Alternatives:
             1. To increase the length of a
             1. To increase the length of a
                product line.
                product line.

             2. To decrease the length of a
             2. To decrease the length of a
                product line.
                product line.




1-14
Increasing the Product Line

       •   Downward-stretch Strategy
       •   Upward-stretch Strategy
       •   Two-way-stretch Strategy
       •   Line-filling Strategy

                  Cannibalization occurs when a new
                    Product takes sales away from
                           existing products.


1-15
Decreasing the Product Line
       • Product Line Contraction:
         – Firms must consider deleting products
           when:
            • They are not successful.

            • They reach the decline stage of PLC.

            • Long product line marketing costs are
              too high.




1-16
Product-Mix Strategies



                The Product Mix consists of all
             product lines and individual products
                     marketed by the firm.




1-17
Strategic Alternatives


                            Add New
                          Product Lines?




                          Delete Existing
                          Product Lines?



1-18
Branding Strategies

                             Individual Brand
                              Individual Brand   Family & Individual
                                                 Family & Individual
                              Name Strategy
                               Name Strategy       Brand Name
                                                    Brand Name


          Product Mix
           Product Mix                           Family Brands or
                                                 Family Brands or
       Branding Strategies
       Branding Strategies                        Product Types
                                                  Product Types


                              Family Brand
                               Family Brand          Company
                                                     Company
                              Name Strategy
                              Name Strategy           Name
                                                       Name



1-19
Ethical Issues in Product and
       Service Strategies
         •• Is the product safe when
             Is the product safe when
            used as intended?
             used as intended?

         •• Is the product safe when
             Is the product safe when
            misused in a way that is
             misused in a way that is
            foreseeable?
             foreseeable?

         •• Have any competitors’
            Have any competitors’
            patents or copyrights
            patents or copyrights
            been violated?
            been violated?

1-20
Ethical Issues in Product and
       Service Strategies
       •• Is the product compatible with the
           Is the product compatible with the
          physical environment?
           physical environment?

       •• Is the product environmentally
           Is the product environmentally
          compatible when disposed of?
           compatible when disposed of?

       •• Do any organizational
           Do any organizational
          stakeholders object to the
           stakeholders object to the
          product?
           product?



1-21

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Marketing mix

  • 1. 1-1
  • 2. Product Mix •• Product Mix: Product Mix: – The total assortment of products – The total assortment of products and services marketed by a firm. and services marketed by a firm. •• Product Line: Product Line: – A group of individual products that – A group of individual products that are closely related in some way. are closely related in some way. •• Individual Product: Individual Product: – Any brand or variant of a brand in – Any brand or variant of a brand in a product line. a product line. 1-2
  • 3. Product Mix Characteristics • Product Mix Width: – The number of product lines in the product mix. • Product Line Length: – The number of products in a product line. • Product Mix Consistency: – The relatedness of the different product lines in a product mix. 1-3
  • 4. Product and Service Strategies 1-4
  • 5. Individual Product Strategies •• Product Life Cycle (PLC): Product Life Cycle (PLC): – Describes the advancement of products through – Describes the advancement of products through identifiable stages of their existence. identifiable stages of their existence. 1-5
  • 6. The Product Life Cycle 1-6
  • 7. The Product Life Cycle Concept The Product Life Cycle Concept is Based on Four Premises is Based on Four Premises Profits from a product Products have a vary at different stages limited life. in the life cycle. Product sales pass through Products require different distinct stages, each with strategies at different different marketing life cycle stages. implications. 1-7
  • 8. The Diffusion Process Innovators (2.5%) Early Adopters (13.5%) Early Majority (34%) Late Majority (34%) Laggards (16%) 1-8
  • 10. PLC Stages and Characteristics 1-10
  • 11. PLC Length and Shape Style Fashion Fad Sales Sales Sales Time Time Time 1-11
  • 12. PLC Marketing Strategies Stage Stage Objective Objective Marketing Strategy Marketing Strategy Introduction Introduction Awareness & trial Awareness & trial Communicate benefits Communicate benefits Growth Growth Usage of firm’s brand Specific brand communication, Usage of firm’s brand Specific brand communication, lower prices, expand distribution lower prices, expand distribution Maturity Maturity Maintain market share Maintain market share Sales promotion, drop price, Sales promotion, drop price, Extend life cycle Extend life cycle expand distribution, new uses expand distribution, new uses & new versions of product & new versions of product Decline Decline Decide what to do Decide what to do Maintain, harvest, or divest Maintain, harvest, or divest with product with product 1-12
  • 13. Limitations of the PLC 1. The life cycle concept applies best to product 1. The life cycle concept applies best to product forms rather than to classes of products or forms rather than to classes of products or specific brands. specific brands. 2. The life cycle concept may lead marketers to 2. The life cycle concept may lead marketers to think that a product has a predetermined life, think that a product has a predetermined life, which may produce problems in interpreting which may produce problems in interpreting sales and profits. sales and profits. 3. It is only a descriptive way of looking at the 3. It is only a descriptive way of looking at the behavior of a product and the life cycle can behavior of a product and the life cycle can not predict the behavior of a product. not predict the behavior of a product. 1-13
  • 14. Product-Line Strategies •• Strategic Alternatives: Strategic Alternatives: 1. To increase the length of a 1. To increase the length of a product line. product line. 2. To decrease the length of a 2. To decrease the length of a product line. product line. 1-14
  • 15. Increasing the Product Line • Downward-stretch Strategy • Upward-stretch Strategy • Two-way-stretch Strategy • Line-filling Strategy Cannibalization occurs when a new Product takes sales away from existing products. 1-15
  • 16. Decreasing the Product Line • Product Line Contraction: – Firms must consider deleting products when: • They are not successful. • They reach the decline stage of PLC. • Long product line marketing costs are too high. 1-16
  • 17. Product-Mix Strategies The Product Mix consists of all product lines and individual products marketed by the firm. 1-17
  • 18. Strategic Alternatives Add New Product Lines? Delete Existing Product Lines? 1-18
  • 19. Branding Strategies Individual Brand Individual Brand Family & Individual Family & Individual Name Strategy Name Strategy Brand Name Brand Name Product Mix Product Mix Family Brands or Family Brands or Branding Strategies Branding Strategies Product Types Product Types Family Brand Family Brand Company Company Name Strategy Name Strategy Name Name 1-19
  • 20. Ethical Issues in Product and Service Strategies •• Is the product safe when Is the product safe when used as intended? used as intended? •• Is the product safe when Is the product safe when misused in a way that is misused in a way that is foreseeable? foreseeable? •• Have any competitors’ Have any competitors’ patents or copyrights patents or copyrights been violated? been violated? 1-20
  • 21. Ethical Issues in Product and Service Strategies •• Is the product compatible with the Is the product compatible with the physical environment? physical environment? •• Is the product environmentally Is the product environmentally compatible when disposed of? compatible when disposed of? •• Do any organizational Do any organizational stakeholders object to the stakeholders object to the product? product? 1-21