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Cem Kilinc 2149311English 1 for IB&MMiryam WijnhovenJanuary 10, 2012Group 4 A Building Construction: Project ShanghaiTo: Managers and sponsors of the Leatty Shanghai siteFrom: Cem Kilinc, Head of project development, LeattyDate: 01-10-2012Subject: Assessment report: New strategy at Leatty ShanghaiIntroductionThe Leatty Shanghai site is suffering from multiple delays in finishing the project due toavoidable circumstances. In order to keep the delays to a minimum within the givenbudget, the management and sponsors of Leatty Shanghai have requested an assessmentreport. The aim of this report is to suggest a new strategy that will allow the LeattyShanghai project to be run more efficiently, to operate with no further disruptions andfinish on time, consequently more effective.Improvements for Leatty ShanghaiCoordinating and communicatingThe first point on the agenda is to improve the information exchange and thecoordination of tasks, therefore, we suggest creating a project-wide intranet as well asestablishing quarterly face-to-face meetings.The intranet should be accessible globally through individual accounts by teammembers involved within the project. It is supposed to be used as a primary tool tocheck the ongoing work and keep everyone updated with the latest news concerning theproject. Therefore, important information and deadlines can be updated to this platform.Furthermore, we advise you to set up quarterly face-to-face meetings to create a betterrelationship with your global partners and avoid misunderstandings, which occurthrough other communication platforms like, for instance, teleconferences. 1
Improving team moraleFurther problems we have encountered are the lack of team moral between employeesand wrong working practices.Due to the current situation we recommend team-building events that will increase theteam spirit and level of companionship among employees. For instance, officialbarbecues from time to time may be a powerful mean to achieve this goal.Moreover, we propose for one or two days off for accomplished work. This will motivatethe employees stocking up some energy. Thus, they are able to improve workingpractices.Mentoring programFurthermore, there have been complaints from different members involved within theproject about unrealistic work schedules. The working climate has suffered under thesecircumstances leading to an atmosphere of mistrust.To be able to create a safe atmosphere so that team members talk openly aboutproblems and risks we advise you to introduce a mentoring program. Eachuppermanager should be responsible for several employees. Thus, managers respond toemployees as job adviser as well as a mentor that employees can talk to whenever theyneed to talk.However, we suggest improving the general manager – employee relationship. Forinstance, more compliments for accomplished work should be given out and even whenthere are time pressures employees should not get the feeling they have to work underinhuman conditions.Learning from the pastThe last point on the agenda is that we have to learn from past mistakes. So farimprovements have been mentioned, however, they are worthless if we refuse to learnfrom it.One crucial lesson we should realize from the past is that specific tasks have to be donein due time. We propose to update specific deadlines in advance to the new companyintranet and have them written down and handed out as memos at the building site.Managers should verbally remind workers of important deadlines as well. So, Engineerswill know when a task has to be done in the second and third phase of the project. 2
Furthermore, there have been delays due to unforeseeable events like a heatwaveduring the summer months. Events like this show that you cannot plan a projectperfectly in advance, we have to calculate with some delays. In order to have a safetybuffer in case anything unplanned happens, we advise you to calculate with more delaysin advance.Conclusion and recommendationsIn conclusion, Leatty Shanghai needs to be remodeled in order to operate moreefficiently and to reduce the delays.We recommend you to introduce the intranet as a communication platform as well asface-to-face meetings in order to improve internal communications. To maximize teammorale and the general work atmosphere we suggest you have team projects likebarbecues, give employees rewards for accomplished work and advise each employeean in-house point of contact. Finally, there should be delays calculated into the projectplanning. Furthermore, we propose you make deadlines clear for everyone so there areno misunderstandings and employees have access to all information concerningdeadlines.These improvements will enhance the ongoing project and sponsors as well asemployees will enjoy completing the construction successfully Leatty Shanghai in apleasant work environment.Cem KilincHead of project development 3