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August 22, 2014 
Debugging Tech's 
Class Issues Carina C. Zona
@cczona
Detecting 
• "What was it originally designed to do?" 
• "Why didn't the design go as planned?" 
• Home in on actual culprit 
• Identify its cause 
"Debugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems" by David J. Agans 
Debugging is
Debugging applies to technology. 
! 
Also to tech's socioeconomic issues.
class. 
Understand the (Structural) System
class. 
system of ordering a 
society in which people are 
divided into sets based on 
perceived social or economic status 
http://www.oxforddictionaries.com/definition/english/class
https://nonprofitquarterly.org/policysocial-context/23301-infographic-the-impact-of-stem-education-on-students.html
class + race 
Regardless of child's 
individual class 
! 
• Majority-poor schools: 
82% students are black 
or Hispanic 
• Majority-middle-class 
schools: 
76% are white 
http://www.huffingtonpost.com/mike-green/high-poverty-schools_b_862869.html
STEM in majority-poor schools 
Course options 
Instructors 
Computer lab 
Laptop 
Broadband 
CS AP 
http://files.eric.ed.gov/fulltext/ED494820.pdf & http://www.theguardian.com/money/us-money-blog/2014/jan/26/internet-luxury-low-income-americans & 
http://www.washingtonpost.com/blogs/answer-sheet/post/school-segregation-sharply-increasing-studies-show/2012/09/22/5b34111a-04c6-11e2-91e7-2962c74e7738_blog.html
High schoolers' access to advanced 
math & science classes 
81% of Asian-Americans 
71% of whites 
67% of Hispanics 
57% of African-Americans 
47% of American Indians & Native Alaskans 
http://ocrdata.ed.gov/Downloads/CRDC-College-and-Career-Readiness-Snapshot.pdf See also: final slide.
Advance Placement 
69% of high schools have 
AP courses 
• earn college credits 
• waive college prereqs 
! 
• 30,000 students take 
AP computer science exam 
• no Hispanics in 6 states 
• no African Americans 
in 11 states 
http://blogs.edweek.org/edweek/curriculum/2014/01/girls_african_americans_and_hi.html
diversity. 
variety; differing
diversity scholarships 
Current enrollment 
Accenture "full-time student in at least 2 semesters" 
Box "sophomore or junior year of 4-year post-secondary 
institution" 
Xerox "full-time student enrolled in a 4-year 
institution to receive a BS, MS, or PhD" 
http://www.boxdiversityscholarship.com/ & http://www.xerox.com/downloads/usa/en/q/qualifications_and_process_steps.pdf & 
http://careers.accenture.com/us-en/your-future/development/graduate/internships/Pages/scholarship-program-minorities.aspx
community colleges 
• 45% of all undergrad students 
• 44% of low-income students 
• 50% of Hispanic students 
• 31% of African American students 
• 38% of students whose parents didn't graduate college 
http://ccrc.tc.columbia.edu/Community-College-FAQs.html
diversity scholarships. 
sometimes come with constraints that make 
underrepresented people least ineligible.
learn-to-code 
workshops & bootcamps. 
assume life can be temporarily rearranged to accommodate goals
https://twitter.com/jwoodum/status/227105668295954432://
UX Gentrification 
"Old phone" by Ellison Leão https://www.flickr.com/photos/br4k/5155287404
Shiny! 
84% 
90% 
99% 
http://www.pewinternet.org/data-trend/mobile/cell-phone-and-smartphone-ownership-demographics/ 
Own a mobile phone at all 
$30,000 
$50,000 
$75,000 
>$75,000 98% 
42% of US adults 
don't own a 
smartphone
70% of adults have broadband at home 
Sept 2013 http://www.pewinternet.org/data-trend/internet-use/connection-type/
disruptive.
disruptive. 
•causing a disturbance or problem. 
•drastically altering or destroying the structure of something.
disruptive technology. 
replaces old technology. 
scales by applying more technology.
disruptive business model. 
strategy isn't focused on making technologies that replace old 
technologies. 
! 
strategy focuses on individual communities. 
! 
! 
!
disruptive startup business. 
individual physical communities. 
! 
convenience service for local people with disposable income. 
! 
scaling requires expanding to a new town or city 
! 
scaling requiring adding more people on the ground.
Disrupt via 
Technology Innovation 
Disrupt via 
Local Service Enhancement 
Twitter Uber 
Facebook Instacart
Uber 
benefits local consumers benefits uber undercuts local businesses 
price war (future) price war 
more options less regulation higher operating costs 
(depends on 
consumer protections) 
lobbying for new laws unequal competition
Are systemic barriers
Thank you.
Carina C. Zona 
! 
@cczona 
cczona@gmail.com 
http://cczona.com
Intersectional: income + race 
More reading 
• http://media.collegeboard.com/digitalServices/pdf/ap/rtn/10th-annual/10th-annual-ap-report-subject-supplement-computer-science-a.pdf 
• http://diversity.berkeley.edu/the-new-age-segregation 
• http://newamerica.net/sites/newamerica.net/files/policydocs/Merit_Aid%20Final.pdf 
• http://www.ed.gov/news/press-releases/expansive-survey-americas-public-schools-reveals-troubling-racial-disparities
CORRECTION 
In "High schoolers' access to advanced math & science classes", 
the figures I cited in the slides/presentation were incorrect. 
Corrected figures are: 
+1% (81% total) for Asian-Americans 
+1% (71% total) for whites 
-3% (67% total) for Hispanics 
The point stands; moreover, shows that their gap in access to 
advanced math & science courses is wider than presented. 
http://ocrdata.ed.gov/Downloads/CRDC-College-and-Career-Readiness-Snapshot.pdf 
Slide

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Debugging Tech’s Socioeconomic Class Issues [Madison+ Ruby Conf 2014]

  • 1. August 22, 2014 Debugging Tech's Class Issues Carina C. Zona
  • 3.
  • 4.
  • 5.
  • 6. Detecting • "What was it originally designed to do?" • "Why didn't the design go as planned?" • Home in on actual culprit • Identify its cause "Debugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems" by David J. Agans Debugging is
  • 7. Debugging applies to technology. ! Also to tech's socioeconomic issues.
  • 8. class. Understand the (Structural) System
  • 9. class. system of ordering a society in which people are divided into sets based on perceived social or economic status http://www.oxforddictionaries.com/definition/english/class
  • 11. class + race Regardless of child's individual class ! • Majority-poor schools: 82% students are black or Hispanic • Majority-middle-class schools: 76% are white http://www.huffingtonpost.com/mike-green/high-poverty-schools_b_862869.html
  • 12. STEM in majority-poor schools Course options Instructors Computer lab Laptop Broadband CS AP http://files.eric.ed.gov/fulltext/ED494820.pdf & http://www.theguardian.com/money/us-money-blog/2014/jan/26/internet-luxury-low-income-americans & http://www.washingtonpost.com/blogs/answer-sheet/post/school-segregation-sharply-increasing-studies-show/2012/09/22/5b34111a-04c6-11e2-91e7-2962c74e7738_blog.html
  • 13. High schoolers' access to advanced math & science classes 81% of Asian-Americans 71% of whites 67% of Hispanics 57% of African-Americans 47% of American Indians & Native Alaskans http://ocrdata.ed.gov/Downloads/CRDC-College-and-Career-Readiness-Snapshot.pdf See also: final slide.
  • 14. Advance Placement 69% of high schools have AP courses • earn college credits • waive college prereqs ! • 30,000 students take AP computer science exam • no Hispanics in 6 states • no African Americans in 11 states http://blogs.edweek.org/edweek/curriculum/2014/01/girls_african_americans_and_hi.html
  • 16. diversity scholarships Current enrollment Accenture "full-time student in at least 2 semesters" Box "sophomore or junior year of 4-year post-secondary institution" Xerox "full-time student enrolled in a 4-year institution to receive a BS, MS, or PhD" http://www.boxdiversityscholarship.com/ & http://www.xerox.com/downloads/usa/en/q/qualifications_and_process_steps.pdf & http://careers.accenture.com/us-en/your-future/development/graduate/internships/Pages/scholarship-program-minorities.aspx
  • 17. community colleges • 45% of all undergrad students • 44% of low-income students • 50% of Hispanic students • 31% of African American students • 38% of students whose parents didn't graduate college http://ccrc.tc.columbia.edu/Community-College-FAQs.html
  • 18. diversity scholarships. sometimes come with constraints that make underrepresented people least ineligible.
  • 19. learn-to-code workshops & bootcamps. assume life can be temporarily rearranged to accommodate goals
  • 21. UX Gentrification "Old phone" by Ellison Leão https://www.flickr.com/photos/br4k/5155287404
  • 22. Shiny! 84% 90% 99% http://www.pewinternet.org/data-trend/mobile/cell-phone-and-smartphone-ownership-demographics/ Own a mobile phone at all $30,000 $50,000 $75,000 >$75,000 98% 42% of US adults don't own a smartphone
  • 23. 70% of adults have broadband at home Sept 2013 http://www.pewinternet.org/data-trend/internet-use/connection-type/
  • 25. disruptive. •causing a disturbance or problem. •drastically altering or destroying the structure of something.
  • 26. disruptive technology. replaces old technology. scales by applying more technology.
  • 27. disruptive business model. strategy isn't focused on making technologies that replace old technologies. ! strategy focuses on individual communities. ! ! !
  • 28. disruptive startup business. individual physical communities. ! convenience service for local people with disposable income. ! scaling requires expanding to a new town or city ! scaling requiring adding more people on the ground.
  • 29. Disrupt via Technology Innovation Disrupt via Local Service Enhancement Twitter Uber Facebook Instacart
  • 30. Uber benefits local consumers benefits uber undercuts local businesses price war (future) price war more options less regulation higher operating costs (depends on consumer protections) lobbying for new laws unequal competition
  • 32.
  • 33.
  • 34.
  • 36. Carina C. Zona ! @cczona cczona@gmail.com http://cczona.com
  • 37. Intersectional: income + race More reading • http://media.collegeboard.com/digitalServices/pdf/ap/rtn/10th-annual/10th-annual-ap-report-subject-supplement-computer-science-a.pdf • http://diversity.berkeley.edu/the-new-age-segregation • http://newamerica.net/sites/newamerica.net/files/policydocs/Merit_Aid%20Final.pdf • http://www.ed.gov/news/press-releases/expansive-survey-americas-public-schools-reveals-troubling-racial-disparities
  • 38. CORRECTION In "High schoolers' access to advanced math & science classes", the figures I cited in the slides/presentation were incorrect. Corrected figures are: +1% (81% total) for Asian-Americans +1% (71% total) for whites -3% (67% total) for Hispanics The point stands; moreover, shows that their gap in access to advanced math & science courses is wider than presented. http://ocrdata.ed.gov/Downloads/CRDC-College-and-Career-Readiness-Snapshot.pdf Slide