Annual Survey of Trainig Practices in Indian Organizations

1. Annual Survey on Behavioral Training Practices
in Indian Organizations: 2009
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2. Significance Of Behavioral Training in the current
Environment
Studies show that up to 80% of a managers performance depends on skills like:
Decision-making, ,Assertiveness, Authenticity, Commitment to grow,
Concentration, Emotional stability, Enthusiasm, Judgment, Resourcefulness, Open-
mindedness, Optimism, Persistence, Self-control, Self-reliance, Initiative, Drive, Flexibility,
Resiliency .
These skills and their manifest behaviours are known as behavioural skills.
This survey is an effort to understand the cognizance of Indian Organizations to Behavioral
Training and its significance. Behavioral skills become even more important in periods of
low economic growth because the manager is being asked to do a lot more with a lot less.
In such an environment are Indian Organizations doing more or less? And How?
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3. Foreword
The last 18 months have seen a great change in the way organizations develop their talent. The
fact that talent development through training and mentoring programs was not a casualty of the
economic crisis is just one of the findings of our Annual Survey on Behavioural Training
Practices in Indian Organizations, 2009.
A total of 144 organisations participated in the Survey. Small and medium-sized businesses as
well as major corporations across many different industries were represented on this distinguished
panel.
This is the first online survey to consult top leaders about current issues in talent management. On
request, we can conduct a no cost informational meeting that will help provide insights into the
current spectrum of opinions held by leading corporate decision-makers in India on Training
Practices.
You can request this meeting by calling us at +91-989-109-3999 or mailing us at
info@ccstraining.in
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4. Survey Design
Objective
The objective of the survey was to assess the behavioral training practices in Indian organizations
Target Groups
The CEO/CXO/Entrepreneur/SBU head/HR head/Training Head of various organizations
Survey Methodology
Online Questionnaire
Sample
144 Indian organizations
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5. The findings
Q. How has the time spent on Behavioural training in 2008 - 09 changed compared to 2007 - 08?
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6. The findings
Q. How has the time spent on Behavioural training in 2008 - 09 changed compared to 2007 - 08? Response
Classified as per Revenue
100%
11% 14% 7% 8% 11%
19% 21% 18% 15%
80%
44% 35%
60% 44% 64% 54%
Decreased
59% 46% 75% 68%
Increased
40%
No Change
20% 44% 47%
38% 32% 31%
28% 29%
17% 21%
0%
< 1 crore 1 - 10 crore 10 - 50 crore 50 - 100 100 - 500 500 - 1,000 1,000 - > 5,000 Total
crore crore crore 5,000 crore crore
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7. The findings
Q. How has the time spent on Behavioural training in 2008 - 09 changed compared to 2007 - 08? Response
Classified as per Form Of Ownership
100%
13% 11% 13% 15%
19% 21% 20%
80%
38% 38%
60% 38% 40%
Decreased
60% 83% 54%
59% 100% Increased
40%
No Change
50% 50%
20% 42% 40%
29% 31%
22% 17%
0%
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8. The findings
Q. How many man days per employee were dedicated to Behavioural Training (Soft Skills) in 2008 - 09?
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9. The findings
Q. How many man days per employee were dedicated to Behavioural Training (Soft Skills) in 2008 - 09?
Response Classified as per Revenue
100%
4% 6%
11% 8% 8%
13% 14% 16%
11% 6%
24% 7%
11%
80% 14%
25% 24% 21%
3%
42% 26%
22% > 12 days
17%
60%
7 - 12 days
4 - 6 days
38% 82%
40% 33% 64% 47% 1 - 3 days
38% 53%
None
58%
50%
20%
22% 25%
17% 18%
11%
7% 4%
0%
< 1 crore 1 - 10 crore 10 - 50 crore 50 - 100 100 - 500 500 - 1,000 1,000 - > 5,000 Total
crore crore crore 5,000 crore crore
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10. The findings
Q. How many man days per employee were dedicated to Behavioural Training (Soft Skills) in 2008 - 09?
Response Classified as per Form Of Ownership
100% 4% 0% 0%
5%
5% 8% 13% 15%
80% 7% 40%
32% > 12 days
24%
60% 0% 83% 7 - 12 days
63%
79% 4 - 6 days
40%
42%
53% 1 - 3 days
49% 60%
20%
None
25%
8% 8% 13% 11%
0% 0%
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11. The findings
Q. How has the Behavioral Training Expenditure for 2008 - 09 changed compared to 2007 - 08?
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12. The findings
Q. How has the Behavioral Training Expenditure for 2008 - 09 changed compared to 2007 - 08? Response
Classified as per Revenue
100%
14% 8%
22% 17% 24% 21% 22%
29%
80% 38%
22%
60% 48%
Decreased
41% 50%
25% 71% 46% 83% 63% Increased
40%
No Change
56%
20% 38% 35%
34% 28%
25%
14% 16%
8%
0%
< 1 crore 1 - 10 crore 10 - 50 50 - 100 100 - 500 500 - 1,000 1,000 - > 5,000 Total
crore crore crore crore 5,000 crore crore
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13. The findings
Q. How has the Behavioral Training Expenditure for 2008 - 09 changed compared to 2007 - 08? Response
Classified as per Form Of Ownership
100%
15% 20% 22%
32% 25% 25% 25%
80%
20%
60% 25% 25% Decreased
56% 83%
42% 50%
Increased
40% 57%
60% No Change
50% 50%
20%
33% 29% 28%
11% 17%
0%
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14. The findings
Q. How was the Behavioral Training Expenditure divided amongst the following levels of management?
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15. The findings
Q. What % of the Behavioral Training Expenditure was Outsourced as compared to In House training in
2008 - 09?
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16. The findings
Q. What kind of Training Partners are preferred for outsourcing the Behavioral Training?
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17. The findings
Q. Which Types of Behavioral training are imparted to each level of management?
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18. The findings
Q. What are the challenges in Behavioral training faced by the organizations?
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19. The demographics
Q. Employee Strength
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20. The demographics
Q. Annual Revenue
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21. The demographics
Q. Form of Ownership
Multinational
3% 4%
6% 26%
1% Public Ltd
Public Sector Unit
Private Ltd
Cooperative
Family Owned
Busniess
38% 17% Proprietorship
6% Other
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22. The demographics
Q. Industry Sectors
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23. The demographics
Q. Management Composition
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24. Concept and Implementation
CCS Training
www.ccstraining.in
CCS Training is a part of a diversified training group based out of Delhi. Our Group conducts
Public Workshops, Customized Training Interventions and long term Management
Development Programs. Some of our programs have been used for more than 20 years.
Our Group Programs have been used by over 400 businesses in India. Our group has worked
across Industries with clients like Wipro, Taj , Mudra, Maruti, Samsung, ITDC, Huawei ,
VMart, Fidelity , Nirulas, Radisson, EXL and many other Businesses.
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