Cathy Reisenwitz
5
Followers
Personal Information
Unternehmen/Arbeitsplatz
Washington D.C. Metro Area United States
Beruf
Web Content Writer at Capterra
Branche
Advertising / Marketing / PR
Webseite
http://cathyreisenwitz.com/
Info
The right software makes business better. Capterra exists to connect B2B software buyers and sellers. We make buying and selling business software as easy as possible. I write for three of Capterra's blogs, covering technology in the legal, medical, and customer service industries.
The goal of the blogs is to increase traffic to our directories. Two directories associated with my blogs saw nearly 200% traffic increases three months after I began writing for them.
Three months after I took over the legal blog, it saw 69% more sessions, 67% more users, 65% more pageviews, 75% more sessions from organic search, and 264% more sessions from email.
In the three months after the Customer Ser...
Tags
customer experience
contact center trends
contact center management
call center management
nps
customer service
net promoter score
word of mouth
customer loyalty
xarelto
ranking on amazon
amazon
selling on amazon
amazoncom
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