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/Becky Yuan /Xiaowen Pang /Summer Huang /Jessie Li /Cheng Chen /Ruoyu Zhu/
1st
Overview
Customer Analysis
Content Strategy
Content Development
Strategy Plan
2nd
3rd
4th
5th
6th Deployment Plan
Overview
Overview
1 32
4Main Concept Brief Introduction Market Analysis
Objectives
Overview - Main Concept
Each collection has a meaning. Each new collection has a story.
Reinforce the sense of identity of
customers to our brand value.
Attract new customers in China.
Overview - Brief Introduction
The Cruciani C brand was designed to
communicate Cruciani to a young and
increasingly well-informed and
demanding public.
The Cruciani C offers colorful crochet
bracelets that are made of macramé
lace and made in Italy.
The price is around 15EUR.
1992 2011
Cruciani Cruciani C
“The original or nothing!”
The Cruciani C bracelets have more
than 30 collections in total.
Each collection carries thoughtful and
unique messages of good wishes.
Overview - Brief Introduction
Overview - Market Analysis
Cost value
Price
High
Low
Low High
Overview - Market Analysis
China Luxury Market
67%	
  
33%	
  
Resource of Increase of China Luxury Market
New	
  customers	
   Others	
  
Overview - Market Analysis
S
O
W
T
Entry Lux.
Low price comparing to other luxury bracelets
High levels of craftsmanship & quality.
Macramé lace.
Thoughtful messages of good wishes.
Convey a unique sensibility.
Low brand awareness.
Weak promotion strategy.
Limited proportion of market.
Purchasing power of female customers.
Wider market access to China market.
China is the second biggest luxury
consuming market.
Fierce competition in China market.
Overview - Business Objectives
Brand
Value Sales
Customer
Analysis
1 32
Customer Analysis
PersonaCustomer Profile Target Customer
Customer Journey
4
Customer Analysis - Customer Profile
Customer
Profile
The Connoisseur
Brand history
Brand heritage
The Status Seeker
Conspicuous consumption
Latest trends
The Creative
Unconventional
Element of edge
The Altruist
Conscience
Socially responsible
The Splurger
Gift
Indulgence
Customer Analysis - Target Customer
The Status Seeker
They are driven by conspicuous
consumption, and they like to keep up
with the latest trends.
Customer Analysis - Persona
Name: Julia Wong
Age: 27
Occupation: White collar
Location: Shanghai
Situation: Single
About Julia
Julia Wong is a stuff working in market
department of L’Oreal. She loves many famous
stars in fashion area. She cares about her
personal image seriously. She always chats with
colleagues about fashion, gossip and luxury.
A Day in Julia’s Life
Julia usually gets up early in the morning and makes
up for a long time. After arriving company, she had
breakfast together with colleagues in the coffee
house, discussing about the latest fashion trend and
shows off her new accessories.
After some tough work, she always visits some
fashion websites that focus on famous luxury brand.
She also pays attention to some fashion bloggers.
Goals
I want to know more about the fashion icons I
love and follow them.
I want to make myself beautiful and distinctive.
I want to be the trend leader.
Quick Stat
“I love luxury and fashion. I love to
follow fashion icons and one day, I
would be one of them.”
Customer Analysis - Customer Journey
Awareness
Consideration
PreferenceBuy
LoyalAssisting Interaction
Last Interaction
Long-term Interaction
Content
Strategy
Content Strategy
1 2
Strategy Objective Content Channel
Content Strategy - Strategy Objective
Brand
Value
Customer
Engagement Sales
Content Strategy – Major Content Channel
Assisting Interaction Last Interaction Long-term Interaction
Content
Development
Content Development
1 2
Content SpecificationCustomer Journey
Content Development - Customer Journey
Awareness
Consideration
PreferenceBuy
LoyalAssisting Interaction
Last Interaction
Long-term Interaction
Awareness Consideration Preference
Buy Loyal
Content
Outline
Brand outline
Brand image
Brand value
Brand positioning
Brand story
Collections
Collection story
Matched collection
Purchasing sources
Prices
New Collections
After-sale service
Content Development -
Content Specification
Strategy
Plan
Strategy Plan
Disney & Crucianic Collection
Slogan
Time
Place
Find Childhood Back
Children’s Day in 2014
Disneyland China
Crucianic X Disney Mission
Theme
Strategy Plan - Activity
Strategy Plan - Activity Goal
1.  Promote the brand image of high social responsibility
2.  Enhance the popularity of the brand among the children and the youth
3.  Enhance the popularity of the new collection “Disney & Crucianic”
4.  Get at least 100,000 rmb fund for China Youth Development Foundation
Learn to knit knots.
Draw Disney characters on
Cruciani C canvas.
Lucky draw.
Award: Bracelets of
Disney&Crucianic Collection.
Sell bracelets of
Disney&Crucianic Collection.
All earnings that day will be
donated to China Youth
Development Foundation.
Strategy Plan - Activity Description
Strategy Plan - Activity Promotion
Micro Film;
Promotion Video
Youku; Tudou; Official Website
of Cruciani C/Disney
Cross-page Posters; Web Posters;
Outdoor Advertising; Celebrity
Snapshot
Weibo; Wechat; InstagramStory; Slogan; Short Advertisement
Fashion magazine; Fashion
website; Official website of
Crucianic and Disney
Strategy Plan - Weibo
Strategy Plan - Activity Promotion
Micro Film;
Promotion Video
Youku; Tudou; Official Website
of Cruciani C/Disney
Magazine Ads; Web Posters; Outdoor
Advertising; Celebrity Snapshot
Weibo; Wechat; InstagramStory; Slogan; Short Advertisement
Fashion magazine; Fashion
website; Official website of
Crucianic and Disney
Strategy Plan - Vogue
Strategy Plan - Activity Promotion
Micro Film;
Promotion Video
Youku; Tudou; Official Website
of Cruciani C/Disney
Cross-page Posters; Web Posters;
Outdoor Advertising; Celebrity
Snapshot
Weibo; Wechat; InstagramStory; Slogan; Short Advertisement
Fashion magazine; Fashion
website; Official website of
Crucianic and Disney
Strategy Plan - Youku
Deployment
Plan
Deployment Plan
Schedule
Deployment Plan - Schedule
Phrase	
  1:	
  
Assisting	
  Interaction	
  
Phrase	
  2:	
  
Last	
  Interaction	
  
Phrase3:	
  
Long-­‐term	
  Interaction	
  	
  
Purpose	
  
•  Draw	
  people's	
  
awareness	
  to	
  the	
  brand;	
  
•  Impress	
  people	
  as	
  luxury	
  
and	
  high	
  quality	
  
•  Get	
  people's	
  interest	
  of	
  this	
  product	
  with	
  
informative	
  video	
  and	
  activities	
  
•  Trigger	
  people's	
  desire	
  to	
  buy	
  this	
  product	
  and	
  
share	
  the	
  information	
  
•  Get	
  customers'	
  loyalty	
  
and	
  promote	
  next	
  new	
  
product	
  
Start	
  Time	
  &	
  Duration	
  
	
  
April	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1	
  Month—6	
  Months	
  
May	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
2	
  Months	
  
May	
  
2	
  Months	
  
July	
  	
  	
  	
  
3	
  Months	
  
Channels	
  
ofMline	
  
Outdoor	
  AD	
   √	
   √	
   √	
  
Magazine	
   √	
   √	
   √	
  
physical	
  stores	
   √	
   √	
   √	
  
TV	
   √	
   √	
   √	
  
Activities	
   √	
   √	
  
online	
  
Online	
  AD	
   √	
   √	
   √	
  
Social	
  Networks	
   √	
   √	
   √	
  
Online	
  Media	
   √	
  
OfMicial	
  Website/APP	
   √	
   √	
   √	
  
Search	
  Engine	
   √	
   √	
   √	
  
Mail	
   √	
  
Brand Information
Apr May Jun Jul Aug Sep
Brand AD
Sales Training
Building Ranking in SEO
Collection AD
Collection Story
Celebrity Endorsements
Entertainment News
Online Interaction Offline Activities
Activity AD
Disneyland Activities
Activity Reports
Collection Promotion
Photo Sharing on SNS
Rank Top 5
Tie-in Advertising Sharing
VIP
UGC Management
New Collection Promotion
EDM
Keep Ranking On Top
/Becky Yuan/Xiaowen Pang/Summer Huang/Jessie Li/Cheng Chen/Ruoyu Zhu/
THANK YOU

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Cruciani C —Content Strategy Plan

  • 1. /Becky Yuan /Xiaowen Pang /Summer Huang /Jessie Li /Cheng Chen /Ruoyu Zhu/
  • 2. 1st Overview Customer Analysis Content Strategy Content Development Strategy Plan 2nd 3rd 4th 5th 6th Deployment Plan
  • 4. Overview 1 32 4Main Concept Brief Introduction Market Analysis Objectives
  • 5. Overview - Main Concept Each collection has a meaning. Each new collection has a story. Reinforce the sense of identity of customers to our brand value. Attract new customers in China.
  • 6. Overview - Brief Introduction The Cruciani C brand was designed to communicate Cruciani to a young and increasingly well-informed and demanding public. The Cruciani C offers colorful crochet bracelets that are made of macramé lace and made in Italy. The price is around 15EUR. 1992 2011 Cruciani Cruciani C “The original or nothing!” The Cruciani C bracelets have more than 30 collections in total. Each collection carries thoughtful and unique messages of good wishes.
  • 7. Overview - Brief Introduction
  • 8. Overview - Market Analysis Cost value Price High Low Low High
  • 9. Overview - Market Analysis China Luxury Market 67%   33%   Resource of Increase of China Luxury Market New  customers   Others  
  • 10. Overview - Market Analysis S O W T Entry Lux. Low price comparing to other luxury bracelets High levels of craftsmanship & quality. Macramé lace. Thoughtful messages of good wishes. Convey a unique sensibility. Low brand awareness. Weak promotion strategy. Limited proportion of market. Purchasing power of female customers. Wider market access to China market. China is the second biggest luxury consuming market. Fierce competition in China market.
  • 11. Overview - Business Objectives Brand Value Sales
  • 13. 1 32 Customer Analysis PersonaCustomer Profile Target Customer Customer Journey 4
  • 14. Customer Analysis - Customer Profile Customer Profile The Connoisseur Brand history Brand heritage The Status Seeker Conspicuous consumption Latest trends The Creative Unconventional Element of edge The Altruist Conscience Socially responsible The Splurger Gift Indulgence
  • 15. Customer Analysis - Target Customer The Status Seeker They are driven by conspicuous consumption, and they like to keep up with the latest trends.
  • 16. Customer Analysis - Persona Name: Julia Wong Age: 27 Occupation: White collar Location: Shanghai Situation: Single About Julia Julia Wong is a stuff working in market department of L’Oreal. She loves many famous stars in fashion area. She cares about her personal image seriously. She always chats with colleagues about fashion, gossip and luxury. A Day in Julia’s Life Julia usually gets up early in the morning and makes up for a long time. After arriving company, she had breakfast together with colleagues in the coffee house, discussing about the latest fashion trend and shows off her new accessories. After some tough work, she always visits some fashion websites that focus on famous luxury brand. She also pays attention to some fashion bloggers. Goals I want to know more about the fashion icons I love and follow them. I want to make myself beautiful and distinctive. I want to be the trend leader. Quick Stat “I love luxury and fashion. I love to follow fashion icons and one day, I would be one of them.”
  • 17. Customer Analysis - Customer Journey Awareness Consideration PreferenceBuy LoyalAssisting Interaction Last Interaction Long-term Interaction
  • 19. Content Strategy 1 2 Strategy Objective Content Channel
  • 20. Content Strategy - Strategy Objective Brand Value Customer Engagement Sales
  • 21. Content Strategy – Major Content Channel Assisting Interaction Last Interaction Long-term Interaction
  • 23. Content Development 1 2 Content SpecificationCustomer Journey
  • 24. Content Development - Customer Journey Awareness Consideration PreferenceBuy LoyalAssisting Interaction Last Interaction Long-term Interaction
  • 25. Awareness Consideration Preference Buy Loyal Content Outline Brand outline Brand image Brand value Brand positioning Brand story Collections Collection story Matched collection Purchasing sources Prices New Collections After-sale service Content Development - Content Specification
  • 26.
  • 28. Strategy Plan Disney & Crucianic Collection
  • 29. Slogan Time Place Find Childhood Back Children’s Day in 2014 Disneyland China Crucianic X Disney Mission Theme Strategy Plan - Activity
  • 30. Strategy Plan - Activity Goal 1.  Promote the brand image of high social responsibility 2.  Enhance the popularity of the brand among the children and the youth 3.  Enhance the popularity of the new collection “Disney & Crucianic” 4.  Get at least 100,000 rmb fund for China Youth Development Foundation
  • 31. Learn to knit knots. Draw Disney characters on Cruciani C canvas. Lucky draw. Award: Bracelets of Disney&Crucianic Collection. Sell bracelets of Disney&Crucianic Collection. All earnings that day will be donated to China Youth Development Foundation. Strategy Plan - Activity Description
  • 32. Strategy Plan - Activity Promotion Micro Film; Promotion Video Youku; Tudou; Official Website of Cruciani C/Disney Cross-page Posters; Web Posters; Outdoor Advertising; Celebrity Snapshot Weibo; Wechat; InstagramStory; Slogan; Short Advertisement Fashion magazine; Fashion website; Official website of Crucianic and Disney
  • 34. Strategy Plan - Activity Promotion Micro Film; Promotion Video Youku; Tudou; Official Website of Cruciani C/Disney Magazine Ads; Web Posters; Outdoor Advertising; Celebrity Snapshot Weibo; Wechat; InstagramStory; Slogan; Short Advertisement Fashion magazine; Fashion website; Official website of Crucianic and Disney
  • 36. Strategy Plan - Activity Promotion Micro Film; Promotion Video Youku; Tudou; Official Website of Cruciani C/Disney Cross-page Posters; Web Posters; Outdoor Advertising; Celebrity Snapshot Weibo; Wechat; InstagramStory; Slogan; Short Advertisement Fashion magazine; Fashion website; Official website of Crucianic and Disney
  • 40. Deployment Plan - Schedule Phrase  1:   Assisting  Interaction   Phrase  2:   Last  Interaction   Phrase3:   Long-­‐term  Interaction     Purpose   •  Draw  people's   awareness  to  the  brand;   •  Impress  people  as  luxury   and  high  quality   •  Get  people's  interest  of  this  product  with   informative  video  and  activities   •  Trigger  people's  desire  to  buy  this  product  and   share  the  information   •  Get  customers'  loyalty   and  promote  next  new   product   Start  Time  &  Duration     April                                 1  Month—6  Months   May                                       2  Months   May   2  Months   July         3  Months   Channels   ofMline   Outdoor  AD   √   √   √   Magazine   √   √   √   physical  stores   √   √   √   TV   √   √   √   Activities   √   √   online   Online  AD   √   √   √   Social  Networks   √   √   √   Online  Media   √   OfMicial  Website/APP   √   √   √   Search  Engine   √   √   √   Mail   √  
  • 41. Brand Information Apr May Jun Jul Aug Sep Brand AD Sales Training Building Ranking in SEO Collection AD Collection Story Celebrity Endorsements Entertainment News Online Interaction Offline Activities Activity AD Disneyland Activities Activity Reports Collection Promotion Photo Sharing on SNS Rank Top 5 Tie-in Advertising Sharing VIP UGC Management New Collection Promotion EDM Keep Ranking On Top
  • 42. /Becky Yuan/Xiaowen Pang/Summer Huang/Jessie Li/Cheng Chen/Ruoyu Zhu/ THANK YOU