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Planning Workshop December 2008
  9:25 Welcome and Introduction (Grant) Structure of the workshop Outcomes and expectations   9:45 Extension Program (Carolyn)   10:00 Information and Technology (Andrew)   10:15 Collection Development (Dianne)   10:30 Morning Tea in Art Centre Cafe   11:00 Service, the customer and quality (Grant) Just what does the future hold?   11:15 Group think and Brainstorming   12:15 Groups present ideas   12:45 Close (Grant) 1:00 – 2:00 Lunch Program
Background ,[object Object],[object Object],[object Object],[object Object]
Today’s Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Todays Outcomes cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Assumptions & methodologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking cont. ,[object Object],[object Object],[object Object]
Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Monthly Reporting Data ,[object Object],[object Object],[object Object]
Monthly Reporting Data ,[object Object]
Monthly Reporting Data
Conclusions ,[object Object],[object Object],[object Object]
Part 2 ,[object Object]
Customer/Supplier Model ,[object Object],Your Process Your Customers Your Suppliers Inputs Outputs Requirements & Feedback Requirements & Feedback
Customer/Supplier Model ,[object Object],[object Object]
Quality defined ? ,[object Object],[object Object],[object Object]
Marketing Your Process Your Customers Your Suppliers Inputs Outputs Requirements & Feedback Requirements & Feedback
What Now ? ,[object Object],[object Object],[object Object],[object Object]

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Planning Workshop

  • 2.   9:25 Welcome and Introduction (Grant) Structure of the workshop Outcomes and expectations   9:45 Extension Program (Carolyn)   10:00 Information and Technology (Andrew)   10:15 Collection Development (Dianne)   10:30 Morning Tea in Art Centre Cafe   11:00 Service, the customer and quality (Grant) Just what does the future hold?   11:15 Group think and Brainstorming   12:15 Groups present ideas   12:45 Close (Grant) 1:00 – 2:00 Lunch Program
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  • 25. Marketing Your Process Your Customers Your Suppliers Inputs Outputs Requirements & Feedback Requirements & Feedback
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