Ibm total storage productivity center v2.3 getting started sg246490

Front cover

IBM TotalStorage
Productivity Center V2.3:
Getting Started
Effectively use the IBM TotalStorage
Productivity Center

Learn to install and customize the IBM
TotalStorage Productivity Center

Understand the IBM TotalStorage
Open Software Family

Mary Lovelace
Larry Mc Gimsey
Ivo Gomilsek
Mary Anne Marquez

ibm.com/redbooks

International Technical Support Organization

IBM TotalStorage Productivity Center V2.3:
Getting Started

December 2005

SG24-6490-01

Note: Before using this information and the product it supports, read the information in “Notices” on
page xiii.

Second Edition (December 2005)

This edition applies to Version 2, Release 3 of IBM TotalStorage Productivity Center (product number
5608-UC1, 5608-UC3, 5608-UC4, 5608-UC5.

© Copyright International Business Machines Corporation 2005. All rights reserved.
Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

Contents

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Part 1. IBM TotalStorage Productivity Center foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1. IBM TotalStorage Productivity Center overview . . . . . . . . . . . . . . . . . . . . . . 3
1.1 Introduction to IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.1 Standards organizations and standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 IBM TotalStorage Open Software family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3.1 Data subject matter expert: TotalStorage Productivity Center for Data . . . . . . . . . 7
1.3.2 Fabric subject matter expert: Productivity Center for Fabric . . . . . . . . . . . . . . . . . . 9
1.3.3 Disk subject matter expert: TotalStorage Productivity Center for Disk . . . . . . . . . 12
1.3.4 Replication subject matter expert: Productivity Center for Replication . . . . . . . . . 14
1.4 IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4.1 Productivity Center for Disk and Productivity Center for Replication . . . . . . . . . . 17
1.4.2 Event services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
1.5 Taking steps toward an On Demand environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2. Key concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.1 IBM TotalStorage Productivity Center architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.1.1 Architectural overview diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.1.2 Architectural layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.1.3 Relationships between the managers and components . . . . . . . . . . . . . . . . . . . . 31
2.1.4 Collecting data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.2 Standards used in IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . 34
2.2.1 ANSI standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.2.2 Web-Based Enterprise Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.2.3 Storage Networking Industry Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.2.4 Simple Network Management Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.2.5 Fibre Alliance MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.3 Service Location Protocol (SLP) overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3.1 SLP architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3.2 Common Information Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.4 Component interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2.4.1 CIMOM discovery with SLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2.4.2 How CIM Agent works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
2.5 Tivoli Common Agent Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
2.5.1 Tivoli Agent Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2.5.2 Common Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Part 2. Installing the IBM TotalStorage Productivity Center base product suite . . . . . . . . . . . . . . . . . 55

Chapter 3. Installation planning and considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

© Copyright IBM Corp. 2005. All rights reserved. iii

3.1 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.2 Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
3.2.1 TCP/IP ports used by TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . 59
3.2.2 Default databases created during the installation . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.3 Our lab setup environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3.4 Pre-installation check list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
3.5 User IDs and security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.5.1 User IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.5.2 Increasing user security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
3.5.3 Certificates and key files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.5.4 Services and service accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3.6 Starting and stopping the managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
3.7 Windows Management Instrumentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
3.8 World Wide Web Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3.9 Uninstalling Internet Information Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3.10 Installing SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
3.11 IBM TotalStorage Productivity Center for Fabric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.11.1 The computer name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.11.2 Database considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.11.3 Windows Terminal Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
3.11.4 Tivoli NetView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
3.11.5 Personal firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
3.11.6 Changing the HOSTS file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
3.12 IBM TotalStorage Productivity Center for Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.12.1 Server recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.12.2 Supported subsystems and databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3.12.3 Security considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
3.12.4 Creating the DB2 database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 4. Installing the IBM TotalStorage Productivity Center suite . . . . . . . . . . . . . 83
4.1 Installing the IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4.1.1 Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
4.2 Prerequisite Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.2.1 Best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.2.2 Installing prerequisite software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
4.3 Suite installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
4.3.1 Best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
4.3.2 Installing the TotalStorage Productivity Center suite . . . . . . . . . . . . . . . . . . . . . 110
4.3.3 IBM TotalStorage Productivity Center for Disk and Replication Base. . . . . . . . . 125
4.3.4 IBM TotalStorage Productivity Center for Disk . . . . . . . . . . . . . . . . . . . . . . . . . . 140
4.3.5 IBM TotalStorage Productivity Center for Replication. . . . . . . . . . . . . . . . . . . . . 146
4.3.6 IBM TotalStorage Productivity Center for Fabric. . . . . . . . . . . . . . . . . . . . . . . . . 157
4.3.7 IBM TotalStorage Productivity Center for Data . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Chapter 5. CIMOM install and configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2 Planning considerations for Service Location Protocol . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2.1 Considerations for using SLP DAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
5.2.2 SLP configuration recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
5.3 General performance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
5.4 Planning considerations for CIMOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
5.4.1 CIMOM configuration recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
5.5 Installing CIM agent for ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

iv IBM TotalStorage Productivity Center V2.3: Getting Started

5.5.1 ESS CLI Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
5.5.2 DS CIM Agent install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
5.5.3 Post Installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
5.6 Configuring the DS CIM Agent for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
5.6.1 Registering DS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
5.6.2 Registering ESS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
5.6.3 Register ESS server for Copy services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
5.6.4 Restart the CIMOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
5.6.5 CIMOM user authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
5.7 Verifying connection to the ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
5.7.1 Problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
5.7.2 Confirming the ESS CIMOM is available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
5.7.3 Setting up the Service Location Protocol Directory Agent . . . . . . . . . . . . . . . . . 221
5.7.4 Configuring TotalStorage Productivity Center for SLP discovery . . . . . . . . . . . . 223
5.7.5 Registering the DS CIM Agent to SLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
5.7.6 Verifying and managing CIMOM’s availability. . . . . . . . . . . . . . . . . . . . . . . . . . . 224
5.8 Installing CIM agent for IBM DS4000 family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
5.8.1 Verifying and Managing CIMOM availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
5.9 Configuring CIMOM for SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
5.9.1 Adding the SVC TotalStorage Productivity Center for Disk user account. . . . . . 235
5.9.2 Registering the SAN Volume Controller host in SLP . . . . . . . . . . . . . . . . . . . . . 241
5.10 Configuring CIMOM for TotalStorage Productivity Center for Disk summary . . . . . . 241
5.10.1 SLP registration and slptool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
5.10.2 Persistency of SLP registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
5.10.3 Configuring slp.reg file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Part 3. Configuring the IBM TotalStorage Productivity Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Chapter 6. Configuring IBM TotalStorage Productivity Center for Disk. . . . . . . . . . . 247
6.1 Productivity Center for Disk Discovery summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
6.2 SLP DA definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
6.2.1 Verifying and managing CIMOMs availability . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
6.3 Disk and Replication Manager remote GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
6.3.1 Installing Remote Console for Performance Manager function. . . . . . . . . . . . . . 270
6.3.2 Launching Remote Console for TotalStorage Productivity Center . . . . . . . . . . . 277

Chapter 7. Configuring TotalStorage Productivity Center for Replication . . . . . . . . 279
7.1 Installing a remote GUI and CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Chapter 8. Configuring IBM TotalStorage Productivity Center for Data . . . . . . . . . . 289
8.1 Configuring the CIM Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
8.1.1 CIM and SLP interfaces within Data Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 290
8.1.2 Configuring CIM Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
8.1.3 Setting up a disk alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
8.2 Setting up the Web GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
8.2.1 Using IBM HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
8.2.2 Using Internet Information Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
8.2.3 Configuring the URL in Fabric Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
8.3 Installing the Data Manager remote console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
8.4 Configuring Data Manager for Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
8.5 Alert Disposition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Chapter 9. Configuring IBM TotalStorage Productivity Center for Fabric . . . . . . . . . 319
9.1 TotalStorage Productivity Center component interaction . . . . . . . . . . . . . . . . . . . . . . 320

Contents v

9.1.1 IBM TotalStorage Productivity Center for Disk and Replication Base. . . . . . . . . 320
9.1.2 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
9.1.3 Tivoli Provisioning Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
9.2 Post-installation procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
9.2.1 Installing Productivity Center for Fabric – Agent . . . . . . . . . . . . . . . . . . . . . . . . . 321
9.2.2 Installing Productivity Center for Fabric – Remote Console . . . . . . . . . . . . . . . . 331
9.3 Configuring IBM TotalStorage Productivity Center for Fabric . . . . . . . . . . . . . . . . . . . 342
9.3.1 Configuring SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
9.3.2 Configuring the outband agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
9.3.3 Checking inband agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
9.3.4 Performing an initial poll and setting up the poll interval . . . . . . . . . . . . . . . . . . . 349

Chapter 10. Deployment of agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
10.1 Installing the agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
10.2 Data Agent installation using the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
10.3 Deploying the agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Part 4. Using the IBM TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Chapter 11. Using TotalStorage Productivity Center for Disk. . . . . . . . . . . . . . . . . . . 375
11.1 Productivity Center common base: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
11.2 Launching TotalStorage Productivity Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
11.3 Exploiting Productivity Center common base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
11.3.1 Launch Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
11.4 Performing volume inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
11.5 Changing the display name of a storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
11.6 Working with ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
11.6.1 ESS Volume inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
11.6.2 Assigning and unassigning ESS Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
11.6.3 Creating new ESS volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
11.6.4 Launch device manager for an ESS device . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
11.7 Working with DS8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
11.7.1 DS8000 Volume inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
11.7.2 Assigning and unassigning DS8000 Volumes . . . . . . . . . . . . . . . . . . . . . . . . . 392
11.7.3 Creating new DS8000 volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
11.7.4 Launch device manager for an DS8000 device . . . . . . . . . . . . . . . . . . . . . . . . 394
11.8 Working with SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
11.8.1 Working with SAN Volume Controller MDisks. . . . . . . . . . . . . . . . . . . . . . . . . . 396
11.8.2 Creating new MDisks on supported storage devices . . . . . . . . . . . . . . . . . . . . 399
11.8.3 Create and view SAN Volume Controller VDisks . . . . . . . . . . . . . . . . . . . . . . . 402
11.9 Working with DS4000 family or FAStT storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
11.9.1 Working with DS4000 or FAStT volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
11.9.2 Creating DS4000 or FAStT volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
11.9.3 Assigning hosts to DS4000 and FAStT Volumes . . . . . . . . . . . . . . . . . . . . . . . 413
11.9.4 Unassigning hosts from DS4000 or FAStT volumes. . . . . . . . . . . . . . . . . . . . . 414
11.9.5 Volume properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
11.10 Event Action Plan Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
11.10.1 Applying an Event Action Plan to a managed system or group . . . . . . . . . . . 421
11.10.2 Exporting and importing Event Action Plans . . . . . . . . . . . . . . . . . . . . . . . . . . 423

Chapter 12. Using TotalStorage Productivity Center Performance Manager . . . . . . 427
12.1 Exploiting Performance Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
12.1.1 Performance Manager GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
12.1.2 Performance Manager data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

vi IBM TotalStorage Productivity Center V2.3: Getting Started

12.1.3 Using IBM Director Scheduler function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
12.1.4 Reviewing data collection task status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
12.1.5 Managing Performance Manager Database . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
12.1.6 Performance Manager gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
12.1.7 ESS thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457
12.1.8 Data collection for SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
12.1.9 SAN Volume Controller thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
12.1.10 Data collection for the DS6000 and DS8000 . . . . . . . . . . . . . . . . . . . . . . . . . 463
12.1.11 DS6000 and DS8000 thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
12.2 Exploiting gauges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
12.2.1 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
12.2.2 Creating gauges: an example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
12.2.3 Zooming in on the specific time period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
12.2.4 Modify gauge to view array level metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
12.2.5 Modify gauge to review multiple metrics in same chart. . . . . . . . . . . . . . . . . . . 474
12.3 Performance Manager command line interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
12.3.1 Performance Manager CLI commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
12.3.2 Sample command outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
12.4 Volume Performance Advisor (VPA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
12.4.1 VPA introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
12.4.2 The provisioning challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
12.4.3 Workload characterization and workload profiles . . . . . . . . . . . . . . . . . . . . . . . 479
12.4.4 Workload profile values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
12.4.5 How the Volume Performance Advisor makes decisions . . . . . . . . . . . . . . . . . 480
12.4.6 Enabling the Trace Logging for Director GUI Interface . . . . . . . . . . . . . . . . . . . 481
12.4.7 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
12.4.8 Creating and managing workload profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508

Chapter 13. Using TotalStorage Productivity Center for Data . . . . . . . . . . . . . . . . . . 521
13.1 TotalStorage Productivity Center for Data overview . . . . . . . . . . . . . . . . . . . . . . . . . 522
13.1.1 Business purpose of TotalStorage Productivity Center for Data. . . . . . . . . . . . 522
13.1.2 Components of TotalStorage Productivity Center for Data . . . . . . . . . . . . . . . . 522
13.1.3 Security considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523
13.2 Functions of TotalStorage Productivity Center for Data . . . . . . . . . . . . . . . . . . . . . . 523
13.2.1 Basic menu displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524
13.2.2 Discover and monitor Agents, disks, filesystems, and databases . . . . . . . . . . 526
13.2.3 Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529
13.2.4 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532
13.2.5 Chargeback: Charging for storage usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
13.3 OS Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
13.3.1 Navigation tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534
13.3.2 Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
13.3.3 Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
13.3.4 Pings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542
13.3.5 Probes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
13.3.6 Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
13.3.7 Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
13.4 OS Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
13.4.1 Alerting navigation tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
13.4.2 Computer Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
13.4.3 Filesystem Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
13.4.4 Directory Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
13.4.5 Alert logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564

Contents vii

13.5 Policy management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
13.5.1 Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
13.5.2 Network Appliance Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
13.5.3 Constraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570
13.5.4 Filesystem extension and LUN provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
13.5.5 Scheduled Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582
13.6 Database monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583
13.6.1 Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
13.6.2 Probes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
13.6.3 Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586
13.6.4 Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
13.7 Database Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
13.7.1 Instance Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
13.7.2 Database-Tablespace Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
13.7.3 Table Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
13.7.4 Alert log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
13.8 Databases policy management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
13.8.1 Network Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
13.8.2 Instance Quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.8.3 Database Quota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.9 Database administration samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.9.1 Database up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.9.2 Database utilization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.9.3 Need for reorganization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
13.10 Data Manager reporting capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592
13.10.1 Major reporting categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
13.11 Using the standard reporting functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
13.11.1 Asset Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
13.11.2 Storage Subsystems Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
13.11.3 Availability Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
13.11.4 Capacity Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605
13.11.5 Usage Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
13.11.6 Usage Violation Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
13.11.7 Backup Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627
13.12 TotalStorage Productivity Center for Data ESS Reporting . . . . . . . . . . . . . . . . . . . 634
13.12.1 ESS Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
13.13 IBM Tivoli Storage Resource Manager top 10 reports . . . . . . . . . . . . . . . . . . . . . . 653
13.13.1 ESS used and free storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653
13.13.2 ESS attached hosts report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 656
13.13.3 Computer Uptime Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657
13.13.4 Growth in storage used and number of files . . . . . . . . . . . . . . . . . . . . . . . . . . 659
13.13.5 Incremental backup trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661
13.13.6 Database reports against DBMS size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
13.13.7 Database instance storage report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
13.13.8 Database reports size by instance and by computer . . . . . . . . . . . . . . . . . . . 667
13.13.9 Locate the LUN on which a database is allocated . . . . . . . . . . . . . . . . . . . . . 669
13.13.10 Finding important files on your systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
13.14 Creating customized reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683
13.14.1 System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683
13.14.2 Reports owned by a specific username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
13.14.3 Batch Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
13.15 Setting up a schedule for daily reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697
13.16 Setting up a reports Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698

viii IBM TotalStorage Productivity Center V2.3: Getting Started

13.17 Charging for storage usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700

Chapter 14. Using TotalStorage Productivity Center for Fabric . . . . . . . . . . . . . . . . . 703
14.1 NetView navigation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
14.1.1 NetView interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
14.1.2 Maps and submaps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
14.1.3 NetView window structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
14.1.4 NetView Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
14.1.5 NetView Navigation Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
14.1.6 Object selection and NetView properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
14.1.7 Object symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
14.1.8 Object status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
14.1.9 Status propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711
14.1.10 NetView and Productivity Center for Fabric integration . . . . . . . . . . . . . . . . . 711
14.2 Walk-through of Productivity Center for Fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712
14.2.1 Device Centric view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713
14.2.2 Host Centric view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714
14.2.3 SAN view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714
14.2.4 Launching element managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
14.2.5 Explore view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725
14.3 Topology views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725
14.3.1 SAN view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727
14.3.2 Device Centric View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731
14.3.3 Host Centric View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732
14.3.4 iSCSI discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733
14.3.5 MDS 9000 discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734
14.4 SAN menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735
14.4.1 SAN Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735
14.5 Application launch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739
14.5.1 Native support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
14.5.2 NetView support for Web interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
14.5.3 Launching TotalStorage Productivity Center for Data. . . . . . . . . . . . . . . . . . . . 742
14.5.4 Other menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742
14.6 Status cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743
14.7 Practical cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
14.7.1 Cisco MDS 9000 discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
14.7.2 Removing a connection on a device running an inband agent . . . . . . . . . . . . . 747
14.7.3 Removing a connection on a device not running an agent . . . . . . . . . . . . . . . . 750
14.7.4 Powering off a switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752
14.7.5 Running discovery on a RNID-compatible device. . . . . . . . . . . . . . . . . . . . . . . 756
14.7.6 Outband agents only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758
14.7.7 Inband agents only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760
14.7.8 Disk devices discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762
14.7.9 Well placed agent strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764
14.8 Netview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766
14.8.1 Reporting overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767
14.8.2 SNMP and MIBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767
14.9 NetView setup and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769
14.9.1 Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769
14.9.2 Copy Brocade MIBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770
14.9.3 Loading MIBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771
14.10 Historical reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774
14.10.1 Creating a Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775

Contents ix

14.10.2 Database maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783
14.10.3 Troubleshooting the Data Collection daemon . . . . . . . . . . . . . . . . . . . . . . . . . 784
14.10.4 NetView Graph Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 784
14.11 Real-time reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786
14.11.1 MIB Tool Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787
14.11.2 Displaying real-time data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791
14.11.3 SmartSets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794
14.11.4 SmartSets and Data Collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802
14.11.5 Seed file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805
14.12 Productivity Center for Fabric and iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810
14.13 What is iSCSI? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811
14.14 How does iSCSI work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811
14.15 Productivity Center for Fabric and iSCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812
14.15.1 Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
14.15.2 iSCSI discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
14.16 ED/FI - SAN Error Predictor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814
14.16.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814
14.16.2 Error processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816
14.16.3 Configuration for ED/FI - SAN Error Predictor . . . . . . . . . . . . . . . . . . . . . . . . 818
14.16.4 Using ED/FI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820
14.16.5 Searching for the faulted device on the topology map . . . . . . . . . . . . . . . . . . 822
14.16.6 Removing notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825

Chapter 15. Using TotalStorage Productivity Center for Replication. . . . . . . . . . . . . 827
15.1 TotalStorage Productivity Center for Replication overview . . . . . . . . . . . . . . . . . . . . 828
15.1.1 Supported Copy Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828
15.1.2 Replication session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830
15.1.3 Storage group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831
15.1.4 Storage pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831
15.1.5 Relationship of group, pool, and session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832
15.1.6 Copyset and sequence concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833
15.2 Exploiting Productivity Center for replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834
15.2.1 Before you start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834
15.2.2 Adding a replication device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834
15.2.3 Creating a storage group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838
15.2.4 Modifying a storage group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 841
15.2.5 Viewing storage group properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 842
15.2.6 Deleting a storage group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843
15.2.7 Creating a storage pool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844
15.2.8 Modifying a storage pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847
15.2.9 Deleting a storage pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848
15.2.10 Viewing storage pool properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849
15.2.11 Creating storage paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850
15.2.12 Point-in-Time Copy - creating a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852
15.2.13 Creating a session - verifying source-target relationship . . . . . . . . . . . . . . . . 856
15.2.14 Continuous Synchronous Remote Copy - creating a session. . . . . . . . . . . . . 861
15.2.15 Managing a Point-in-Time copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866
15.2.16 Managing a Continuous Synchronous Remote Copy . . . . . . . . . . . . . . . . . . . 873
15.3 Using Command Line Interface (CLI) for replication . . . . . . . . . . . . . . . . . . . . . . . . . 884
15.3.1 Session details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 886
15.3.2 Starting a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888
15.3.3 Suspending a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 892
15.3.4 Terminating a session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 893

x IBM TotalStorage Productivity Center V2.3: Getting Started

Chapter 16. Hints, tips, and good-to-knows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 899
16.1 SLP configuration recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900
16.1.1 SLP registration and slptool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901
16.2 Tivoli Common Agent Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901
16.2.1 Locations of configured user IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901
16.2.2 Resource Manager registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902
16.2.3 Tivoli Agent Manager status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902
16.2.4 Registered Fabric Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904
16.2.5 Registered Data Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906
16.3 Launchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906
16.3.1 Launchpad installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 907
16.3.2 Launchpad customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 909
16.4 Remote consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911
16.5 Verifying whether a port is in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911
16.6 Manually removing old CIMOM entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911
16.7 Collecting logs for support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 917
16.7.1 IBM Director logfiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 917
16.7.2 Using Event Action Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 921
16.7.3 Following Discovery using Windows raswatch utility . . . . . . . . . . . . . . . . . . . . 921
16.7.4 DB2 database checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 922
16.7.5 IBM WebSphere tracing and logfile browsing . . . . . . . . . . . . . . . . . . . . . . . . . . 927
16.8 SLP and CIM Agent problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 928
16.8.1 Enabling SLP tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 929
16.8.2 Device registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930
16.9 Replication Manager problem determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930
16.9.1 Diagnosing an indications problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931
16.9.2 Restarting the replication environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931
16.10 Enabling trace logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931
16.10.1 Enabling WebSphere Application Server trace . . . . . . . . . . . . . . . . . . . . . . . . 932
16.11 ESS user authentication problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 940
16.12 SVC Data collection task failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 940

Chapter 17. Database management and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 943
17.1 DB2 database overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 944
17.2 Database purging in TotalStorage Productivity Center . . . . . . . . . . . . . . . . . . . . . . . 944
17.2.1 Performance manager database panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 945
17.3 IBM DB2 tool suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 948
17.3.1 Command Line Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 948
17.3.2 Development Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 950
17.3.3 General Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 950
17.3.4 Monitoring Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 951
17.4 DB2 Command Center overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 952
17.4.1 Command Center navigation example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 952
17.5 DB2 Command Center custom report example . . . . . . . . . . . . . . . . . . . . . . . . . . . . 956
17.5.1 Extracting LUN data report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 956
17.5.2 Command Center report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 959
17.6 Exporting collected performance data to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 976
17.6.1 Control Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 976
17.6.2 Data extraction tools, tips and reporting methods. . . . . . . . . . . . . . . . . . . . . . . 979
17.7 Database backup and recovery overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 984
17.8 Backup example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988

Appendix A. Worksheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 991
User IDs and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992

Contents xi

Server information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992
User IDs and passwords for key files and installation. . . . . . . . . . . . . . . . . . . . . . . . . . 993
Storage device information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994
IBM TotalStorage Enterprise Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994
IBM FAStT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 995
IBM SAN Volume Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 996

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997
IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997
Other publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997
How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 998
Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 998

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 999

xii IBM TotalStorage Productivity Center V2.3: Getting Started

Notices

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xiv IBM TotalStorage Productivity Center V2.3: Getting Started

Preface

IBM® TotalStorage® Productivity Center is a suite of infrastructure management software
that can centralize, automate, and simplify the management of complex and heterogeneous
storage environments. It can help reduce the effort of managing complex storage
infrastructures, improve storage capacity utilization, and improve administration efficiency.
IBM TotalStorage Productivity Center allows you to respond to on demand storage needs and
brings together, in a single point, the management of storage devices, fabric, and data.

This IBM Redbook is intended for administrators and users who are installing and using IBM
TotalStorage Productivity Center V2.3. It provides an overview of the product components
and functions. We describe the hardware and software environment required, provide a
step-by-step installation procedure, and offer customization and usage hints and tips.

This book is not a replacement for the existing IBM Redbooks™, or product manuals, that
detail the implementation and configuration of the individual products that make up the IBM
TotalStorage Productivity Center, or the products as they may have been called in previous
versions. We refer to those books as appropriate throughout this book.

The team that wrote this redbook
This redbook was produced by a team of specialists from around the world working at the
International Technical Support Organization (ITSO), San Jose Center.

Mary Lovelace is a Consulting IT Specialist at the ITSO in San Jose, California. She has
more than 20 years of experience with IBM in large systems, storage and Storage Networking
product education, system engineering and consultancy, and systems support.

Larry Mc Gimsey is a consulting IT Architect working in Managed Storage Services delivery
supporting worldwide SAN storage customers. He has over 30 years experience in IT. He
joined IBM 6 years ago as a result of an outsourcing engagement. Most of his experience
prior to joining IBM was in mainframe systems support. It included system programming,
performance management, capacity planning, system automation and storage management.
Since joining IBM, Larry has been working with large SAN environments. He currently works
with Managed Storage Services offering and delivery teams to define the architecture used to
deliver worldwide storage services.

Ivo Gomilsek is an IT Specialist for IBM Global Services, Slovenia, supporting the Central
and Eastern European Region in architecting, deploying, and supporting SAN/storage/DR
solutions. His areas of expertise include SAN, storage, HA systems, xSeries® servers,
network operating systems (Linux, MS Windows, OS/2®), and Lotus® Domino™ servers. He
holds several certifications from various vendors (IBM, Red Hat, Microsoft). Ivo has
contributed to various other redbooks on Tivoli products, SAN, Linux/390, xSeries, and Linux.

Mary Anne Marquez is the team lead for tape performance at IBM Tucson. She has
extensive knowledge in setting up a TotalStorage Productivity Center environment for use
with Copy Services and Performance Management, as well as debugging the various
components of TotalStorage Productivity Center including WebSphere, ICAT, and the CCW
interface for ESS. In addition to TPC, Mary Anne has experience with the native Copy
Services tools on ESS model-800 and DS8000. She has authored several performance
white papers.

© Copyright IBM Corp. 2005. All rights reserved. xv

Thanks to the following people for their contributions to this project:

Sangam Racherla
Yvonne Lyon
ITSO, San Jose Center

Bob Haimowitz
ITSO, Raleigh Center

Diana Duan
Tina Dunton
Nancy Hobbs
Paul Lee
Thiha Than
Miki Walter
IBM San Jose

Martine Wedlake
IBM Beaverton

Ryan Darris
IBM Tucson

Doug Dunham
Tivoli Storage SWAT Team

Mike Griese
Technical Support Marketing Lead, Rochester

Curtis Neal
Scott Venuti
Open System Demo Center, San Jose

xvi IBM TotalStorage Productivity Center V2.3: Getting Started

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Preface xvii

xviii IBM TotalStorage Productivity Center V2.3: Getting Started

Part 1

Part 1 IBM TotalStorage
Productivity Center
foundation
In this part of the book we introduce the IBM TotalStorage Productivity Center:
Chapter 1, “IBM TotalStorage Productivity Center overview” on page 3, contains an
overview of the components of IBM TotalStorage Productivity Center.
Chapter 2, “Key concepts” on page 27, provides information about the communication,
protocols, and standards organization that is the foundation of understanding the IBM
TotalStorage Productivity Center.

© Copyright IBM Corp. 2005. All rights reserved. 1

2 IBM TotalStorage Productivity Center V2.3: Getting Started

1

Chapter 1. IBM TotalStorage Productivity
Center overview
IBM TotalStorage Productivity Center is software, part of the IBM TotalStorage open software
family, designed to provide a single point of control for managing both IBM and non-IBM
networked storage devices that implement the Storage Management Initiative Specification
(SMI-S), including the IBM TotalStorage SAN Volume Controller (SVC), IBM TotalStorage
Enterprise Storage Server (ESS), IBM TotalStorage Fibre Array Storage Technology (FAStT),
IBM TotalStorage DS4000, IBM TotalStorage DS6000, and IBM TotalStorage DS8000 series.

TotalStorage Productivity Center is a solution for customers with storage management
requirements, who want to reduce the complexities and costs of storage management,
including management of SAN-based storage, while consolidating control within a consistent
graphical user interface.

This chapter provides an overview of the entire IBM TotalStorage Open Software Family.

© Copyright IBM Corp. 2005. All rights reserved. 3

1.1 Introduction to IBM TotalStorage Productivity Center
The IBM TotalStorage Productivity Center consists of software components which enable
storage administrators to monitor, configure, and manage storage devices and subsystems
within a SAN environment.

The TotalStorage Productivity Center is based on the recent standard issued by the Storage
Networking Industry Association (SNIA). The standard addresses the interoperability of
storage hardware and software within a SAN.

1.1.1 Standards organizations and standards
Today, there are at least 10 organizations involved in creating standards for storage, storage
management, SAN management, and interoperability. Figure 1-1 shows the key
organizations involved in developing and promoting standards relating to storage, storage
management, and SAN management, and the relevant standards for which they are
responsible.

Figure 1-1 SAN management standards bodies

Key standards for Storage Management are:
Distributed Management Task Force (DMTF) Common Information Model (CIM)
Standards. This includes the CIM Device Model for Storage, which at the time of writing
was Version 2.7.2 for the CIM schema.
Storage Networking Industry Association (SNIA) Storage Management Initiative
Specification (SMI-S).


1.2 IBM TotalStorage Open Software family
The IBM TotalStorage Open Software Family, is designed to provide a full range of
capabilities, including storage infrastructure management, Hierarchical Storage Management
(HSM), archive management, and recovery management.

The On Demand storage environment is shown in Figure 1-2. The hardware infrastructure is
a complete range of IBM storage hardware and devices providing flexibility in choice of
service quality and cost structure. On top of the hardware infrastructure is the virtualization
layer. The storage virtualization is infrastructure software designed to pool storage assets,
enabling optimized use of storage assets across the enterprise and the ability to modify the
storage infrastructure with minimal or no disruption to application services. The next layer is
composed of storage infrastructure management to help enterprises understand and
proactively manage their storage infrastructure in the on demand world; hierarchical storage
management to help control growth; archive management to manage cost of storing huge
quantities of data; recovery management to ensure recoverability of data. The top layer is
storage orchestration which automates work flows to help eliminate human error.

Figure 1-2 Enabling customer to move toward On Demand

Chapter 1. IBM TotalStorage Productivity Center overview 5

Previously we discussed the next steps or entry points into an On Demand environment. The
IBM software products which represent these entry points and which comprise the IBM
TotalStorage Open Software Family is shown in Figure 1-3.

Figure 1-3 IBM TotalStorage Open Software Family

1.3 IBM TotalStorage Productivity Center
The IBM TotalStorage Productivity Center is an open storage infrastructure management
solution designed to help reduce the effort of managing complex storage infrastructures, to
help improve storage capacity utilization, and to help improve administrative efficiency. It is
designed to enable an agile storage infrastructure that can respond to On Demand storage
needs.

The IBM TotalStorage Productivity Center offering is a powerful set of tools designed to help
simplify the management of complex storage network environments. The IBM TotalStorage
Productivity Center consists of TotalStorage Productivity Center for Disk, TotalStorage
Productivity Center for Replication, TotalStorage Productivity Center for Data (formerly Tivoli
Storage Resource Manager), and TotalStorage Productivity Center for Fabric (formerly Tivoli
SAN Manager).


Taking a closer look at storage infrastructure management (see Figure 1-4), we focus on four
subject matter experts to empower the storage administrators to effectively do their work.
Data subject matter expert
San Fabric subject matter expert
Disk subject matter expert
Replication subject matter expert

Figure 1-4 Centralized, automated storage infrastructure management

1.3.1 Data subject matter expert: TotalStorage Productivity Center for Data
The Data subject matter expert has intimate knowledge of how storage is used, for example
whether the data is used by a file system or a database application. Figure 1-5 on page 8
shows the role of the Data subject matter expert which is filled by the TotalStorage
Productivity Center for Data (formerly the IBM Tivoli Storage Resource Manager).


Figure 1-5 Monitor and Configure the Storage Infrastructure Data area

Heterogeneous storage infrastructures, driven by growth in file and database data, consume
increasing amounts of administrative time, as well as actual hardware resources. IT
managers need ways to make their administrators more efficient and more efficiently utilize
their storage resources. Tivoli Storage Resource Manager gives storage administrators the
automated tools they need to manage their storage resources more cost-effectively.

TotalStorage Productivity Center for Data allows you to identify different classes of data,
report how much space is being consumed by these different classes, and take appropriate
actions to keep the data under control.

Features of the TotalStorage Productivity Center for Data are:
Automated identification of the storage resources in an infrastructure and analysis of how
effectively those resources are being used.
File-system and file-level evaluation uncovers categories of files that, if deleted or
archived, can potentially represent significant reductions in the amount of data that must
be stored, backed up and managed.
Automated control through policies that are customizable with actions that can include
centralized alerting, distributed responsibility and fully automated response.
Predict future growth and future at-risk conditions with historical information.

Through monitoring and reporting, TotalStorage Productivity Center for Data helps the
storage administrator prevent outages in the storage infrastructure. Armed with timely
information, the storage administrator can take action to keep storage and data available to
the application. TotalStorage Productivity Center for Data also helps to make the most
efficient use of storage budgets, by allowing administrators to use their existing storage more
efficiently, and more accurately predict future storage growth.


TotalStorage Productivity Center for Data monitors storage assets, capacity, and usage
across an enterprise. TotalStorage Productivity Center for Data can look at:
Storage from a host perspective: Manage all the host-attached storage, capacity and
consumption attributed to file systems, users, directories, and files
Storage from an application perspective: Monitor and manage the storage activity inside
different database entities including instance, tablespace, and table
Storage utilization and provide chargeback information.

Architecture
The TotalStorage Productivity Center for Data server system manages a number of Agents,
which can be servers with storage attached, NAS systems, or database application servers.
Information is collected from the Agents and stored in a database repository. The stored
information can then be displayed from a native GUI client or browser interface anywhere in
the network. The GUI or browser interface gives access to the other functions of TotalStorage
Productivity Center for Data, including creating and customizing of a large number of different
types of reports and setting up alerts.

With TotalStorage Productivity Center for Data, you can:
Monitor virtually any host
Monitor local, SAN-attached and Network Attached Storage from a browser anywhere on
the network

For more information refer to the redbook IBM Tivoli Storage Resource Manager: A Practical
Introduction, SG24-6886.

1.3.2 Fabric subject matter expert: Productivity Center for Fabric
The storage infrastructure management for Fabric covers the Storage Area Network (SAN).
To handle and manage SAN events you need a comprehensive tool. The tool must have a
single point of operation and it tool must be able to perform all the tasks from the SAN. This
role is filled by the TotalStorage Productivity Center for Fabric (formerly the IBM Tivoli SAN
Manager) which is a part of the IBM TotalStorage Productivity Center.

The Fabric subject matter expert is the expert in the SAN. Its role is:
Discovery of fabric information
Provide the ability to specify fabric policies
– What HBAs to use for each host and for what purpose
– Objectives for zone configuration (for example, shielding host HBAs from one another
and performance)
Automatically modify the zone configuration

TotalStorage Productivity Center for Fabric provides real-time visual monitoring of SANs,
including heterogeneous switch support, and is a central point of control for SAN
configuration (including zoning). It automates the management of heterogeneous storage
area networks, resulting in”
Improved Application Availability
– Predicting storage network failures before they happen enabling preventative
maintenance
– Accelerate problem isolation when failures do happen


Optimized Storage Resource Utilization by reporting on storage network performance
Enhanced Storage Personnel Productivity - Tivoli SAN Manager creates a single point of
control, administration and security for the management of heterogeneous storage
networks

Figure 1-6 describes the requirements that must be addressed by the Fabric subject matter
expert.

Figure 1-6 Monitor and Configure the Storage Infrastructure Fabric area

TotalStorage Productivity Center for Fabric monitors and manages switches and hubs,
storage and servers in a Storage Area Network. TotalStorage Productivity Center for Fabric
can be used for both online monitoring and historical reporting. TotalStorage Productivity
Center for Fabric:
Manages fabric devices (switches) through outband management.
Discovers many details about a monitored server and its local storage through an Agent
loaded onto a SAN-attached host (Managed Host).
Monitors the network and collects events and traps
Launches vendor-provided specific SAN element management applications from the
TotalStorage Productivity Center for Fabric Console.
Discovers and manages iSCSI devices.
Provides a fault isolation engine for SAN problem determination (ED/FI - SAN Error
Predictor)

TotalStorage Productivity Center for Fabric is compliant with the standards relevant to SAN
storage and management.


TotalStorage Productivity Center for Fabric components
The major components of the TotalStorage Productivity Center for Fabric include:
A manager or server, running on a SAN managing server
Agents, running on one or more managed hosts
Management console, which is by default on the Manager system, plus optional additional
remote consoles
Outband agents - consisting of vendor-supplied MIBs for SNMP

There are two additional components which are not included in the TotalStorage Productivity
Center.
IBM Tivoli Enterprise™ Console (TEC) which is used to receive TotalStorage Productivity
Center for Fabric generated events. Once forwarded to TEC, These can then be
consolidated with events from other applications and acted on according to enterprise
policy.
IBM Tivoli Enterprise Data Warehouse (TEDW) is used to collect and analyze data
gathered by the TotalStorage Productivity Center for Fabric. The Tivoli Data Enterprise
Warehouse collects, organizes, and makes data available for the purpose of analysis in
order to give management the ability to access and analyze information about its
business.

The TotalStorage Productivity Center for Fabric functions are distributed across the Manager
and the Agent.

TotalStorage Productivity Center for FabricServer
Performs initial discovery of environment:
– Gathers and correlates data from agents on managed hosts
– Gathers data from SNMP (outband) agents
– Graphically displays SAN topology and attributes
Provides customized monitoring and reporting through NetView®
Reacts to operational events by changing its display
(Optionally) forwards events to Tivoli Enterprise Console® or SNMP managers

TotalStorage Productivity Center for Fabric Agent
Gathers information about:
SANs by querying switches and devices for attribute and topology information
Host-level storage, such as file systems and LUNs
Event and other information detected by HBAs
Forwards topology and event information to the Manager

Discover SAN components and devices
TotalStorage Productivity Center for Fabric uses two methods to discover information about
the SAN - outband discovery, and inband discovery.

Outband discovery is the process of discovering SAN information, including topology and
device data, without using the Fibre Channel data paths. Outband discovery uses SNMP
queries, invoked over IP network. Outband management and discovery is normally used to
manage devices such as switches and hubs which support SNMP.


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