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Keynote - Managing Critical
Infrastructure The Easy and
Reliable Way
Dan Stolts
Sr. IT Pro Evangelist
Microsoft Corporation
Blog: http://ITProGuru.com
Twitter: @ITProGuru
Today’s Agenda
                              (subject to change)

• 9:00-10:30 – Keynote - Stop Putting Out Fires: Proactive IT
  Infrastructure Management
• 10:30-10:40 – Short Break
• 10:40-11:15 – Integrated Management for Small-to-Medium-Size
  Enterprises
• 11:15 – 12:00 – See the Forest and the Trees with Strategic
  Infrastructure Management
• 12:00 - 12:45 - Lunch
• 12:45 – 2:15 – Get A Grip On Your Virtual World: Advanced
  Virtualization Management
• 2:15 – 2:30 – Short Break
• 2:30 – 4:00 – Look Mom, No Hands! Zero Touch Software and OS
  Deployment
• 4:00 – 4:30 – Q & A
• 4:30 – 5:00 – Evaluations and Raffle
                                                                 2
Dan Stolts
•   Presence
    − Blog: http://blogs.technet.com/danstolts
           Or http://ITProGuru.com
    − Twitter: @ITProGuru
•   3nd year at Microsoft
    −   IT Evangelist based in MA
    −   Online Content Development
    −   Live Event Delivery
    −   User Group / Community Lead
•   Prior 20+ Years…
    −   Bay State Integrated Technology, Inc
        −   Hosting and Consulting
    − Community Volunteer
•   Skill Profile MCT, MCITP, MCSE, TS…
    −   Windows infrastructure
    −   Systems Management and Security
    −   Virtualization solutions
Management Space History and Experience



Is Microsoft Playing in the
Systems Management
Space?

How Much Experience?
                                          4
Management Space History and Experience
 AUTOMATION                                                                                      2009

    SERVER                         DATACENTER MANAGEMENT
VIRTUALIZATION             monitor | configure | backup | virtualize | automate           2007

   BACKUP &
   RECOVERY                                                                        2006


 MONITORING                                        2000


CONFIGURATION     1994

   DESKTOP
VIRTUALIZATION                                                                    2006


MOBILE DEVICE                                                                              2008
                                     CLIENT MANAGEMENT
    PROBLEM                  pc | mobile | app | virtualize | security | cloud
                                                                                                    2010
INCIDENT CHANGE



   SECURITY                                                                                         2010


                                                                                  INTEGRATED       X-PLATFORM
                                                                                                                 EMBRACE
                         ENABLE THE CLIENT             ENTER THE DATACENTER       VIRTUALIZAT      INVESTMENT
                                                                                                                THE CLOUD
                                                                                      ION               S
                  1995                                  2000                            2005                       2010
Server Virtualization – Journey to the Cloud
Impact: Virtualization vs. Cloud
                        Virtualization   Cloud

Large Enterprise
More than 100 Servers

Medium Business
10-> 100 Servers

Small Business
Less than 10 Servers

Device
Manufacturers
Developers
                                                 Key:
Consumers                                           Yes – In a big way

Gamers                                              Maybe - Sometimes

                                                    No – Not Really
Others???


          Full Blog Post: http://bit.ly/CloudValue
Datacenter Administrator and IT Administrator
            Tomorrows Administrators


          Datacenter
         Administrator


                                 Administrator /
                                  Application
                                    Owner




Which Career Model is
RIGHT FOR YOU?
Learn Separation of Responsibilities
                                                                                                                                  Cloud &
                                                                                                                                  Cloud OS VM
                              Stack Complete! & Better Together!                                                                  Cloud App
                                                                                                                                 Public Cloud
                                                                                                                                 Private with
                                                                                                                                  On-Prem OS
                                                                                                                                  You Patch
                                                                                  IT As A Service                              ITAs Deploy Custom
                                                                                                                                You Use Service
                                                                                                                              ITYou A Service
                                                                                                                                  As A Service
                                                                                                                                Collaboration
                                                                                                                                Apps
                 On-                         Infrastructure                           Platform                        Software
               Premise                        (as a Service)                        (as a Service)                   (as a Service)




                                                                     You manage
             Applications                    Applications                            Applications                     Applications

                 Data                            Data                                   Data                              Data
                                You manage


               Runtime                         Runtime                                Runtime                           Runtime




                                                                                                                                       Other Manages
             Middleware                       Middleware                             Middleware                        Middleware
You manage




                                                                                                     Other Manages
                  O/S                             O/S                                    O/S                               O/S

             Virtualization                  Virtualization    Other Manages        Virtualization                    Virtualization

                Servers                         Servers                                Servers                           Servers

               Storage                          Storage                                Storage                           Storage

             Networking                       Networking                             Networking                        Networking




    (expand and contract on demand)
                                              Cloud Principles
 Elasticity, Highly Automated, Self-Service & Chargeback Proportional To Use
 Copyright 2011 Microsoft
Start Playing …




                  11
Cloud Computing Landscape




      Customer   Service Providers Global Providers
Configuration Manager
• Patch management and
    deployment
•   OS and application
    configuration management
•   Software upgrades




                               14
SMS 2003, time to migrate
•   Mainstream Support ended Jan 10, 2010

•   What does that mean?
    −   No-charge Problem Resolution Support ends
    −   We no longer accept product design change
        requests (DCRs) or provide new feature functionality
    −   We no longer provide new non-security hotfixes
        without enrollment in Extended Hotfix Support
•   How can we help you? New Site live here




        http://www.microsoft.com/smserver
Administrator Experience
•   Common look and feel
    across System Center
    products
•   Improve discoverability
•   Only show what is
    relevant
•   Complete scenarios
    within the console
•   Simplified navigation
•   Consolidated elements
Role-Based Administration Example
                  • Jamie as ‘ConfigMgr
                     Admin’ has full rights
                  • Jamie assigns Application has
                  Jamie as ‘ConfigMgr Admin’
ConfigMgr Admin                                       Bruce is responsible
     Jamie        rights to, and can see: Bruce
                     Deployment role to                  for deploying
                                                           software

                                  Bruce has rights to, and can
                                  a see:.
System and User-Centric
Configuration Manager 2007:                        Configuration Manager 2012:
     Optimized for Systems Management                   Still committed and focused on System
     scenarios                                          Management scenarios
     Challenging to manage users:                       Embrace User Centric scenarios:
          Forced to translate a user to a device               Tell the difference between a user’s
          Explicit: run a specific program on a                desktop and a kiosk
          specific device                                      Flexible solution so IT can maintain
     Software Distribution is a glorified script               control, and users can be productive
     execution.                                                anywhere and anytime.
                                                               Management solution tailored for
                                                               applications
Provisioning: Delivering IT as a Service
                            IT Tools




   Self
  Service
   Portal
Virtual Machine Manager
Heterogeneous
Virtualization Management
Physical to Virtual Conversion (P2V)
Virtual to Virtual Conversion (V2V)
   Virtual Server to Hyper-V
   VMware to Hyper-V
Virtual Machine Library
PowerShell Scripting
Delegated Administration
Virtual Machine Authoring
VM Templates/Cloning
Failover Cluster Integration
                                       21
Self Service: Consuming IT as a Service
                             IT Tools
System Center Data Protection Mgr 2010
                                                                       To the Cloud

                    Active
                    Directory




                                                         DPM
                                                         Server(s)
      Clients
                •   File Servers
                •   Microsoft® Exchange Servers                               Tape-based
                •   SQL Servers                                               archive
                •   Microsoft SharePoint Servers
                •   Hyper-V Host and Guest Session Backup            Offline tape
                •   Windows 7 Workstations

    Ability to backup Microsoft servers and applications digitally and incrementally
     throughout the day eliminating the “backup window” at night
    Allows for incremental recovery to the source server or to different destination
     target server
    Transfer digital backups to tape or to the Cloud for long term storage
Service Manager


• Incident and Change Management
• Round Trip Compliance




                               25
System Center Server Management Automation
Automation, orchestration, and integration for IT management tools

            Service Manager




                               Incident /
                                Change
                              Management
                                                .




                                                                     Leveraging
                                                                     IT As A Service
Operations Manager

Operations Manager 2008 R2 Operations Manager 2012
 •                         • End-User Experience
                             Monitoring
                           • .NET & J2EE Applications
 •                           Monitoring
                           • Network & Storage
                             Monitoring
•



                                                        27
System Center IT Management Products
 IT staff




                 Do It Yourselfer (DIY)                                                                  IT Specialist
                Manages servers
                                                                IT Generalist
                                                                                                                Specialists per workload
                as secondary role
                                               1-5 full time IT “Jack of all Trades” Generalists
Segment
  MS




                     Small Business                    Midsized Organization                              Enterprise



                    10          25        50           100                     250                 500
PCs
# of
 Platforms
System Center
  Products




                                                            +
Help Manage & Secure PCs Anywhere
Security - Forefront
LOWER COSTS

SIMPLIFIED MANAGMENT

ENHANCED PROTECTION
Forefront Endpoint Protection 2010
Forefront Endpoint Protection 2010 provides enhanced endpoint
protection and simplified management while greatly reducing
infrastructure costs

 HELP                                             SIMPLIFY security
                         INTEGRATE and
 PROTECT                                          MANAGEMENT
                         EXTEND security
 everywhere                                       experience

                          • Lower costs of
  • Advanced and                                   • Simplified
                            endpoint protection      management
    comprehensive           deployment and           through unified
    malware                 ownership                operational
    protection for        • Deployment of            experience for
    clients and             endpoint security        endpoint security
                            with a proven            and management
    servers                                        • Increased visibility of
                            scalable Config
                            Manager                  potentially vulnerable
                            infrastructure           endpoints that allow
                                                     you to take
                          • Extends Windows          operational
                            OS security              remediation actions
Still Able to Leverage Familiar Tools
•   Visio for Administrators
•   Powershell & WMI
•   Excel and SQL Server




                                        33
Calendar Year    2009        2010        2011        2012

                              2007 R2                    2012

                              2008 R2                     2012

                                           2007 R3        2012

                                            2010                   vNext

                                            2010       2010 R2

                               Acquired                  2012

                                            2010                   vNext

                               2009 & R2   2010 & R2   2011 & R2

                                           2010                    vNext

                                                         v1

                                           Acquired

             Online                                                 6 Month
Desktop Manager                                        v1 & v2       Cycle
Evaluations Are VERY IMPORTANT!
• Please fill out your evaluations … Same
    scale as “grade school”                   (drop the one’s)

    − 10=100% Does not exist because there is no
      Such thing as “perfect” 
    − 9=90% Good = Report card of “A”
    − 8=80% OK = Report card of “B”
       −   If less than 8, Please give feedback so we can improve 
    − 7=70% Not So Good = Report card of “C”
    − Less than 7… You get the picture
•   Please put cell phones on “Stun”
•   Slides location: http://technetevents.com/resources
•   Dan’s Blog: http://ItProGuru.com
•   Twitter: @ITProGuru
© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
                                                                                                conditions,
          it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
                                        MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
DAN STOLTS MCT, MCTIP, MCSE, TS…
    SR. IT PRO EVANGELIST
   HTTP://ITPROGURU.COM
   TWITTER: @ITPROGURU

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IT Management Firestarter

  • 1. Keynote - Managing Critical Infrastructure The Easy and Reliable Way Dan Stolts Sr. IT Pro Evangelist Microsoft Corporation Blog: http://ITProGuru.com Twitter: @ITProGuru
  • 2. Today’s Agenda (subject to change) • 9:00-10:30 – Keynote - Stop Putting Out Fires: Proactive IT Infrastructure Management • 10:30-10:40 – Short Break • 10:40-11:15 – Integrated Management for Small-to-Medium-Size Enterprises • 11:15 – 12:00 – See the Forest and the Trees with Strategic Infrastructure Management • 12:00 - 12:45 - Lunch • 12:45 – 2:15 – Get A Grip On Your Virtual World: Advanced Virtualization Management • 2:15 – 2:30 – Short Break • 2:30 – 4:00 – Look Mom, No Hands! Zero Touch Software and OS Deployment • 4:00 – 4:30 – Q & A • 4:30 – 5:00 – Evaluations and Raffle 2
  • 3. Dan Stolts • Presence − Blog: http://blogs.technet.com/danstolts Or http://ITProGuru.com − Twitter: @ITProGuru • 3nd year at Microsoft − IT Evangelist based in MA − Online Content Development − Live Event Delivery − User Group / Community Lead • Prior 20+ Years… − Bay State Integrated Technology, Inc − Hosting and Consulting − Community Volunteer • Skill Profile MCT, MCITP, MCSE, TS… − Windows infrastructure − Systems Management and Security − Virtualization solutions
  • 4. Management Space History and Experience Is Microsoft Playing in the Systems Management Space? How Much Experience? 4
  • 5. Management Space History and Experience AUTOMATION 2009 SERVER DATACENTER MANAGEMENT VIRTUALIZATION monitor | configure | backup | virtualize | automate 2007 BACKUP & RECOVERY 2006 MONITORING 2000 CONFIGURATION 1994 DESKTOP VIRTUALIZATION 2006 MOBILE DEVICE 2008 CLIENT MANAGEMENT PROBLEM pc | mobile | app | virtualize | security | cloud 2010 INCIDENT CHANGE SECURITY 2010 INTEGRATED X-PLATFORM EMBRACE ENABLE THE CLIENT ENTER THE DATACENTER VIRTUALIZAT INVESTMENT THE CLOUD ION S 1995 2000 2005 2010
  • 6. Server Virtualization – Journey to the Cloud
  • 7.
  • 8. Impact: Virtualization vs. Cloud Virtualization Cloud Large Enterprise More than 100 Servers Medium Business 10-> 100 Servers Small Business Less than 10 Servers Device Manufacturers Developers Key: Consumers Yes – In a big way Gamers Maybe - Sometimes No – Not Really Others??? Full Blog Post: http://bit.ly/CloudValue
  • 9. Datacenter Administrator and IT Administrator Tomorrows Administrators Datacenter Administrator Administrator / Application Owner Which Career Model is RIGHT FOR YOU?
  • 10. Learn Separation of Responsibilities Cloud & Cloud OS VM Stack Complete! & Better Together! Cloud App Public Cloud Private with On-Prem OS You Patch IT As A Service ITAs Deploy Custom You Use Service ITYou A Service As A Service Collaboration Apps On- Infrastructure Platform Software Premise (as a Service) (as a Service) (as a Service) You manage Applications Applications Applications Applications Data Data Data Data You manage Runtime Runtime Runtime Runtime Other Manages Middleware Middleware Middleware Middleware You manage Other Manages O/S O/S O/S O/S Virtualization Virtualization Other Manages Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking (expand and contract on demand) Cloud Principles Elasticity, Highly Automated, Self-Service & Chargeback Proportional To Use Copyright 2011 Microsoft
  • 12. Cloud Computing Landscape Customer Service Providers Global Providers
  • 13. Configuration Manager • Patch management and deployment • OS and application configuration management • Software upgrades 14
  • 14. SMS 2003, time to migrate • Mainstream Support ended Jan 10, 2010 • What does that mean? − No-charge Problem Resolution Support ends − We no longer accept product design change requests (DCRs) or provide new feature functionality − We no longer provide new non-security hotfixes without enrollment in Extended Hotfix Support • How can we help you? New Site live here http://www.microsoft.com/smserver
  • 15.
  • 16. Administrator Experience • Common look and feel across System Center products • Improve discoverability • Only show what is relevant • Complete scenarios within the console • Simplified navigation • Consolidated elements
  • 17. Role-Based Administration Example • Jamie as ‘ConfigMgr Admin’ has full rights • Jamie assigns Application has Jamie as ‘ConfigMgr Admin’ ConfigMgr Admin Bruce is responsible Jamie rights to, and can see: Bruce Deployment role to for deploying software Bruce has rights to, and can a see:.
  • 18. System and User-Centric Configuration Manager 2007: Configuration Manager 2012: Optimized for Systems Management Still committed and focused on System scenarios Management scenarios Challenging to manage users: Embrace User Centric scenarios: Forced to translate a user to a device Tell the difference between a user’s Explicit: run a specific program on a desktop and a kiosk specific device Flexible solution so IT can maintain Software Distribution is a glorified script control, and users can be productive execution. anywhere and anytime. Management solution tailored for applications
  • 19. Provisioning: Delivering IT as a Service IT Tools Self Service Portal
  • 20. Virtual Machine Manager Heterogeneous Virtualization Management Physical to Virtual Conversion (P2V) Virtual to Virtual Conversion (V2V) Virtual Server to Hyper-V VMware to Hyper-V Virtual Machine Library PowerShell Scripting Delegated Administration Virtual Machine Authoring VM Templates/Cloning Failover Cluster Integration 21
  • 21. Self Service: Consuming IT as a Service IT Tools
  • 22. System Center Data Protection Mgr 2010 To the Cloud Active Directory DPM Server(s) Clients • File Servers • Microsoft® Exchange Servers Tape-based • SQL Servers archive • Microsoft SharePoint Servers • Hyper-V Host and Guest Session Backup Offline tape • Windows 7 Workstations  Ability to backup Microsoft servers and applications digitally and incrementally throughout the day eliminating the “backup window” at night  Allows for incremental recovery to the source server or to different destination target server  Transfer digital backups to tape or to the Cloud for long term storage
  • 23. Service Manager • Incident and Change Management • Round Trip Compliance 25
  • 24. System Center Server Management Automation Automation, orchestration, and integration for IT management tools Service Manager Incident / Change Management . Leveraging IT As A Service
  • 25. Operations Manager Operations Manager 2008 R2 Operations Manager 2012 • • End-User Experience Monitoring • .NET & J2EE Applications • Monitoring • Network & Storage Monitoring • 27
  • 26. System Center IT Management Products IT staff Do It Yourselfer (DIY) IT Specialist Manages servers IT Generalist Specialists per workload as secondary role 1-5 full time IT “Jack of all Trades” Generalists Segment MS Small Business Midsized Organization Enterprise 10 25 50 100 250 500 PCs # of Platforms System Center Products +
  • 27. Help Manage & Secure PCs Anywhere
  • 28.
  • 29. Security - Forefront LOWER COSTS SIMPLIFIED MANAGMENT ENHANCED PROTECTION
  • 30. Forefront Endpoint Protection 2010 Forefront Endpoint Protection 2010 provides enhanced endpoint protection and simplified management while greatly reducing infrastructure costs HELP SIMPLIFY security INTEGRATE and PROTECT MANAGEMENT EXTEND security everywhere experience • Lower costs of • Advanced and • Simplified endpoint protection management comprehensive deployment and through unified malware ownership operational protection for • Deployment of experience for clients and endpoint security endpoint security with a proven and management servers • Increased visibility of scalable Config Manager potentially vulnerable infrastructure endpoints that allow you to take • Extends Windows operational OS security remediation actions
  • 31. Still Able to Leverage Familiar Tools • Visio for Administrators • Powershell & WMI • Excel and SQL Server 33
  • 32.
  • 33.
  • 34. Calendar Year 2009 2010 2011 2012 2007 R2 2012 2008 R2 2012 2007 R3 2012 2010 vNext 2010 2010 R2 Acquired 2012 2010 vNext 2009 & R2 2010 & R2 2011 & R2 2010 vNext v1 Acquired Online 6 Month Desktop Manager v1 & v2 Cycle
  • 35. Evaluations Are VERY IMPORTANT! • Please fill out your evaluations … Same scale as “grade school” (drop the one’s) − 10=100% Does not exist because there is no Such thing as “perfect”  − 9=90% Good = Report card of “A” − 8=80% OK = Report card of “B” − If less than 8, Please give feedback so we can improve  − 7=70% Not So Good = Report card of “C” − Less than 7… You get the picture • Please put cell phones on “Stun” • Slides location: http://technetevents.com/resources • Dan’s Blog: http://ItProGuru.com • Twitter: @ITProGuru
  • 36. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
  • 37. DAN STOLTS MCT, MCTIP, MCSE, TS… SR. IT PRO EVANGELIST HTTP://ITPROGURU.COM TWITTER: @ITPROGURU