3. Employees represent their company
The way you communicate, dress, and behave both
inside and outside the company contributes to others’
perception of you and your company
Etiquette is a standard of social behavior as seen by
society
5. A policy that addresses issues such as required attire,
hairstyle, jewelry, and shoes
◦ Know what is acceptable
◦ Vary depending on the industry, work area, and
health/safety issues
◦ Some are vague, some specific
◦ Should pose no safety hazards
6.
7. Shoes in good condition, not too high
Nylons, socks free of snags
Makeup should be minimal for day wear
◦ Use natural colors
It is not acceptable to wear suggestive clothing
◦ No visible cleavage, bare midriffs, or undergarments
8. Shoes polished, scuff free, match pants
Shave and/or trim facial hair, including nose
and ear hair
Professional pants with neutral belt
Shirts should be tucked in
Hats should not be worn inside buildings
except for religious purposes
9. Follow company policy
Nose, lip, and/or tongue rings should not be worn in a
professional setting
More than two earrings worn on each ear is considered
unprofessional
Jewelry should not draw attention
◦ Symbols or words that could be considered offensive to
others
Body art should not be visible at work
10. Do:
◦ Shower daily and use deodorant
◦ Use perfume, lotion, or cologne sparingly
◦ Clothes should fit properly and be clean and
ironed, not torn.
◦ Hair should be clean, well kept, a natural color,
and professional
◦ Practice good dental hygiene (Brush and floss)
◦ Nail polish should be neat and conservative
◦ Jewelry should be kept to a minimum
◦ Shoes should be in good condition
Don’ts:
Hoodies, sweat pants, large and gaudy jewelry, flip
flops, earbuds, wearing sunglasses
11. Poor grammar and spelling can come across as
unprofessional
Avoid adding emoticons (smiley faces, twinkle, etc.)
Do not start messages with “hey” or other casual phrases
—always begin with “Title, Name…”
Workplace e-mail is not Facebook, Twitter or text
messaging—it is a professional form of communication
and should be taken seriously.
12. A good handshake conveys
confidence
Extend your right hand, make eye
contact and smile while greeting
Meet at the web and grip the
other person’s hand
Gently squeeze and shake hands
13. Do not squeeze too firmly
Shake the entire hand, not just the fingers
Do not place your hand on top of the other
person’s hand or pat the hand
If your palms are sweaty, discreetly wipe your
palm on the side of your hip prior to shaking
14. Have a pleasant attitude
◦ Please and thank you
Knock before entering an office
Put others first and allow others to go first
Apologize—everyone makes mistakes
No profanity in the workplace
Avoid dominating a conversation—the key is
listening
Say please and thank you
15. The key to success in the workplace
Workers are expected to be responsible, ethical, team oriented
Professionalism Includes:
◦ Smiling
◦ Maintaining eye contact
◦ Being punctual
◦ Having a positive attitude
◦ A desire to learn
◦ Doing what is expected
Professionalism
16. Include:
◦ Coworkers
◦ Bosses
◦ Customers
In meetings:
◦ Do not dominate a discussion
◦ Do not interrupt
◦ Do not speak poorly of anyone
◦ Let the supervisor guide the conversation
17. Not showing up for work on time
Using the Internet for personal business
Taking or making personal calls or texts
Taking long breaks and lunch periods
Playing computer games
Using office supplies for non-business purposes
Theft
