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Social network fundraising
& the role of online networks
The future of fundraising
in a networked society
Bryan Miller
Head of Strategy & Consumer Insight
Cancer Research UK
The Six Degrees of Kevin Bacon




  Almost 90% of all actors can be linked
   to Kevin Bacon - within six degrees
The Six Degrees of Kevin Bacon



                      ?


Rutger Hauer                    Kevin Bacon

    Almost 90% of all actors can be linked
     to Kevin Bacon - within six degrees
The Six Degrees of Kevin Bacon




         oracleofbacon.org
Six Degrees of Separation
Three Degrees of Separation?

                      Friends


           Family
                                   Work



                Shared Interest Networks

 e.g.         e.g.     e.g.      e.g.        e.g.
Religion    Hobbies   Sport     Music      Locality
The Networked Society
The Networked Society Consumer
So, what does this mean
for the future of fundraising?
The Future of Fundraising




“The future of fundraisingis to stop interrupting
 “The future of advertising is to stop interrupting
  what people are interested in and to become
          what people are interested in”
                                                 JWT
The Future of Fundraising
Traditional individual donor fundraising
       follows a ‘funnel’ approach

                   We put prospects in the top




                     We present them with
                       fundraising asks




                  And we see who comes out of
                   the bottom with a donation
Traditional individual donor fundraising
       follows a ‘funnel’ approach

                  But, every year that goes by…




                     keeping the funnel filled
                   becomes an ever more costly
                           process…



                  to deliver the volume of people
                  we need to come through with a
                               donation
Things need to change!
What if we flip the funnel?
- we get a supporter megaphone!
Social media makes this possible
      (that’s why it’s so exciting!)
Social Networking Sites

    Just one part of the Social Media Landscape
- but an important one for fundraisers to understand

 Web-based services that enable the formation of virtual communities by
                         allowing individuals to…

 (1) construct a public or semi-public profile within a bounded system

 (2) articulate a list of other users with whom they share a connection

 (3) view and traverse their list of connections and those made by others
    within the system

                                              Source: Social Network Sites: Definition, History, and Scholarship
                                               Journal of computer-mediated communication, 13(1), article 11.
The Social Networking Landscape -
    generic vs special interest
The Global Social Networking Landscape



   Hyves: 5,778k MUVs (+87%)     Facebook: 16,132k MUVs (+168%) MySpace: 73,691k MUVs (+7%) LiveSpaces: 6,670k MUVs (+57%)
LiveSpaces: 1,825k MUVs (-27%)     Beebo: 11,395k MUVs (+13%)   Facebook: 35,594k MUVs (+34%) MySpace: 2,236k MUVs (+66%)
  MySpace: 389k MUVs (-40%)       MySpace: 8,130k MUVs (-24%) Classmates: 14,867k MUVs (+23%)     Badoo: 1,934 (+51%)




                                                 Orkut: 14,492k MUVs (+37%)       MySpace: 4,749k MUVs (+17%)
            LiveSpaces: 5,332k MUVs (+2%)
                                              LiveSpaces: 3,818k MUVs (+17%)     LiveSpaces: 2,835k MUVs (-14%)
            MySpace: 1,286k MUVs (+29%)
                                                 MySpace: 462k MUVs (-14%)          Piczo: 1,302k MUVs (-23%)
               Hi5: 1,797k MUVs (+124%)




                                                                                Source: comScore May/June 2007 vs May/June 2008
The Dutch seem to like
online social networking!




     *Source: Synovate research with 13,000 respondents aged 18 to 65, across 17 countries. September 2008
The Dutch seem to like
online social networking!




     *Source: Synovate research with 13,000 respondents aged 18 to 65, across 17 countries. September 2008
The Dutch seem to like
online social networking!




                  Source: Universal McCann Social Media Tracker 03/08
That’s quite enough theory
         for now.

 I want to go fundraising!
Social network fundraising
      is all about people
in self-selected communities




       Online and Offline!
Community Fundraising




That’s something we do understand
So, imagine we take all we    and add what we
 know about Community        know about Web 2.0
       Fundraising




            we get…
     Community Fundraising 2.0
But how do we do it?
  1. Audience           2. Fundraising           3. Tools
                        Opportunities




  Understand who        Devise fundraising   Help them to use the
your best prospects     opportunities that   most suitable social
are and how best to       work for them         media tools to
    reach them                                spread the word -
 (and their friends!)                        and raise the money
1. Find your
online community advocates
Get online and start listening!
2. Develop Community
Fundraising Opportunities

                     Tangible

                       Easy

                    Interesting


           All in all…worth talking about
Sponsored Events
Sources of traffic to Justgiving.com




                                       Source: JustGiving blog
Specific project appeals
“Crowdfunding”
3. The tools




• In the Web 2.0 world a wide range of online tools are available
  - for free!
• Before you start to build your own online tools - see what your
  potential online supporters are already using
3. The tools




• In the future, our role as online fundraisers will increasingly be to
  provide Content not Campaigns
• Our online supporters will campaign for us - if we give them the
  right content
Social network fundraising is all about
 people in self-selected communities
  So, we take all we    and add what we
know about Community   know about Web 2.0
     Fundraising




          and we get…
     Community Fundraising 2.0
http://givinginadigitalworld.wordpress.com/

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Dutch Social Media Fundraising

  • 1.
  • 2. Social network fundraising & the role of online networks The future of fundraising in a networked society Bryan Miller Head of Strategy & Consumer Insight Cancer Research UK
  • 3.
  • 4.
  • 5.
  • 6. The Six Degrees of Kevin Bacon Almost 90% of all actors can be linked to Kevin Bacon - within six degrees
  • 7. The Six Degrees of Kevin Bacon ? Rutger Hauer Kevin Bacon Almost 90% of all actors can be linked to Kevin Bacon - within six degrees
  • 8. The Six Degrees of Kevin Bacon oracleofbacon.org
  • 9. Six Degrees of Separation
  • 10. Three Degrees of Separation? Friends Family Work Shared Interest Networks e.g. e.g. e.g. e.g. e.g. Religion Hobbies Sport Music Locality
  • 13. So, what does this mean for the future of fundraising?
  • 14. The Future of Fundraising “The future of fundraisingis to stop interrupting “The future of advertising is to stop interrupting what people are interested in and to become what people are interested in” JWT
  • 15. The Future of Fundraising
  • 16. Traditional individual donor fundraising follows a ‘funnel’ approach We put prospects in the top We present them with fundraising asks And we see who comes out of the bottom with a donation
  • 17. Traditional individual donor fundraising follows a ‘funnel’ approach But, every year that goes by… keeping the funnel filled becomes an ever more costly process… to deliver the volume of people we need to come through with a donation
  • 18. Things need to change!
  • 19. What if we flip the funnel? - we get a supporter megaphone!
  • 20. Social media makes this possible (that’s why it’s so exciting!)
  • 21. Social Networking Sites Just one part of the Social Media Landscape - but an important one for fundraisers to understand Web-based services that enable the formation of virtual communities by allowing individuals to… (1) construct a public or semi-public profile within a bounded system (2) articulate a list of other users with whom they share a connection (3) view and traverse their list of connections and those made by others within the system Source: Social Network Sites: Definition, History, and Scholarship Journal of computer-mediated communication, 13(1), article 11.
  • 22.
  • 23. The Social Networking Landscape - generic vs special interest
  • 24. The Global Social Networking Landscape Hyves: 5,778k MUVs (+87%) Facebook: 16,132k MUVs (+168%) MySpace: 73,691k MUVs (+7%) LiveSpaces: 6,670k MUVs (+57%) LiveSpaces: 1,825k MUVs (-27%) Beebo: 11,395k MUVs (+13%) Facebook: 35,594k MUVs (+34%) MySpace: 2,236k MUVs (+66%) MySpace: 389k MUVs (-40%) MySpace: 8,130k MUVs (-24%) Classmates: 14,867k MUVs (+23%) Badoo: 1,934 (+51%) Orkut: 14,492k MUVs (+37%) MySpace: 4,749k MUVs (+17%) LiveSpaces: 5,332k MUVs (+2%) LiveSpaces: 3,818k MUVs (+17%) LiveSpaces: 2,835k MUVs (-14%) MySpace: 1,286k MUVs (+29%) MySpace: 462k MUVs (-14%) Piczo: 1,302k MUVs (-23%) Hi5: 1,797k MUVs (+124%) Source: comScore May/June 2007 vs May/June 2008
  • 25. The Dutch seem to like online social networking! *Source: Synovate research with 13,000 respondents aged 18 to 65, across 17 countries. September 2008
  • 26. The Dutch seem to like online social networking! *Source: Synovate research with 13,000 respondents aged 18 to 65, across 17 countries. September 2008
  • 27. The Dutch seem to like online social networking! Source: Universal McCann Social Media Tracker 03/08
  • 28. That’s quite enough theory for now. I want to go fundraising!
  • 29. Social network fundraising is all about people in self-selected communities Online and Offline!
  • 31. So, imagine we take all we and add what we know about Community know about Web 2.0 Fundraising we get… Community Fundraising 2.0
  • 32. But how do we do it? 1. Audience 2. Fundraising 3. Tools Opportunities Understand who Devise fundraising Help them to use the your best prospects opportunities that most suitable social are and how best to work for them media tools to reach them spread the word - (and their friends!) and raise the money
  • 33. 1. Find your online community advocates
  • 34. Get online and start listening!
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. 2. Develop Community Fundraising Opportunities Tangible Easy Interesting All in all…worth talking about
  • 48.
  • 49. Sources of traffic to Justgiving.com Source: JustGiving blog
  • 50.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61. 3. The tools • In the Web 2.0 world a wide range of online tools are available - for free! • Before you start to build your own online tools - see what your potential online supporters are already using
  • 62. 3. The tools • In the future, our role as online fundraisers will increasingly be to provide Content not Campaigns • Our online supporters will campaign for us - if we give them the right content
  • 63. Social network fundraising is all about people in self-selected communities So, we take all we and add what we know about Community know about Web 2.0 Fundraising and we get… Community Fundraising 2.0