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presents

Social Media for B2B
Companies – Good Idea or
Waste of Time?
presented by

Brian Bluff, President & Co-Founder
What We’ll Cover…

Social media – the landscape
Which platforms apply to your business?
The importance of content
Think once, repurpose often, a winning B2B social
media strategy
•  Getting started
• 
• 
• 
• 
Social Media Objections
Social Media is a security risk
•  Somewhat agree
•  Loss of information
•  Loss of control
•  Rogue employees
Social Media Objections
Social Media is time consuming
•  Agree
•  Need a strategy – become the
expert - solve problems
•  Provide value
•  Repurpose content
Social Media Objections
Social Media is frivolous. 
•  Disagree
•  But a lot of the content
is junk
Social Media Objections
My Customers don’t use social media
•  Strongly disagree
•  Twitter: 500M registered users 
•  Facebook: 1B active users
•  LinkedIn: 200M registered users
•  Google+: 500M registered users,
235M active
YouTube
Go Where The People Are
Google Planner
Trust

To build trust
•  Be transparent
•  Share
•  Provide value
•  Listen
•  Develop advocates
•  Embrace all channels of
communication
Source: 2013 Edelman Trust Barometer – www.edelman.com
What’s In It For My Company?
• Relationship Development
• Expand Network
• Communication
• Branding
• SEO
• Lead Generation
Maximize Value
LinkedIn – Very Powerful Sales Tool
Social Media Platforms
• 
• 
• 
• 

1 billion users = 3rd largest country in the world
1 billion pieces of content shared each day
39% of business owners will buy ads in 2013
Facebook has been the top searched term in the US for the
past 3 years
• 
• 
• 
• 
• 
• 
• 

500 Million Users
340M tweets
1.6B search queries/day
53% Recommend products
73% Trust information from Twitter
42% of Twitter users follow brands
53% of B2B companies actively use Twitter
•  200 Million members
•  80% decision makers
•  79% are 35+ years old
•  LinkedIn promotes:
•  Business intelligence
•  Business development
•  Creation of business relationships
•  Conversation
•  2nd largest search engine
•  Every minute 72 hours of video are uploaded
•  Reasons marketers use YouTube:
o  66% for Content Marketing
o  49% for Search Engine Optimization
o  69% for Branding
o  54% for Social Media engagement
o  14% for Customer Service
• 
• 
• 
• 

500 million users
235 million active
Influence search rankings
Circles offer audience segmentation
Convergence Of Search And Social
Combining SEO And Social Media
Social Media Traffic
Twitter Influenced by:
•  Quality of content
•  Number of followers
•  Tweet volume

LinkedIn Influenced by:
•  Number of connections
•  Profile updates
•  Discussions created
Buyer personas and the B2B buying process 
Buying
Process

Selling
Process

Supporting Internet
Marketing Strategy

ID Need


•  Educate prospects
•  Repurpose & distribute content

Search

•  Position content search engines
and social media
Generate Lead


Evaluate

Engage
Propose
Negotiate

Purchase
Post Buy Eval

•  Strengthen brand awareness create buzz
•  Engage prospects through social
media and website
•  Eliminate risk, demonstrate value,
simplify the buying decision

Win
Upsell/Resell

•  Customers promote your brand
•  Generate referrals
Marketing Is Like Fishing
To succeed, fish where the fish are



1973

2013
Fishing upstream – finding prospects before they know
they need you
"

Establish Credibility With Social Media
Create
Accounts
(Name Claim)
Lead
Discussion

Participate In
Discussion
Distribute
Content

Grow
Networks

Become
the
Expert
Create
Content
Listen, Share and Provide Value


10% Push

90% Pull
"

Creating Expert Content Efficiently

Experience
•  Problem
•  Thinking
•  Solution
•  Learning
•  Teaching
•  Expertise

Original Intent
•  Email
•  Presentation
•  Proposal
•  Notes/records
•  Boilerplate
•  Sales literature
•  White Papers
•  Articles
•  Press Releases

Repurpose
•  Blog
•  Video
•  Guest Article
•  Email News
Letter

Distribute
•  SlideShare
•  Twitter
•  FaceBook
•  LinkedIn
•  Google+
Reasons Marketers blog
•  77% for Content Marketing
•  75% for Search Engine Optimization
•  64% for Branding
•  48% for Social Media
•  21% for Customer Service
"

Blogs = expert & support SEO
Website
(blog)
Content

Rank

Need

Distribute
Social
Properties

Search
Engines


Interaction
Branding

Prospects
Outline Of An internet Marketing Plan
Thank You!
Questions? Thank


you!

•  Free 15-point online marketing audit
•  Value $1,000


Brian Bluff
President & Co-Founder
Site-Seeker, Inc.
brianbluff@site-seeker.com
@BrianBluff
w: 315.732.9281 x 11
m: 315.525.5416

Code: SSIFAC

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Social Media for B2B Companies - Good Idea or Waste of Time - CIPH Regina keynote 10172013

  • 1. presents Social Media for B2B Companies – Good Idea or Waste of Time? presented by Brian Bluff, President & Co-Founder
  • 2. What We’ll Cover… Social media – the landscape Which platforms apply to your business? The importance of content Think once, repurpose often, a winning B2B social media strategy •  Getting started •  •  •  • 
  • 3. Social Media Objections Social Media is a security risk •  Somewhat agree •  Loss of information •  Loss of control •  Rogue employees
  • 4. Social Media Objections Social Media is time consuming •  Agree •  Need a strategy – become the expert - solve problems •  Provide value •  Repurpose content
  • 5. Social Media Objections Social Media is frivolous. •  Disagree •  But a lot of the content is junk
  • 6. Social Media Objections My Customers don’t use social media •  Strongly disagree •  Twitter: 500M registered users •  Facebook: 1B active users •  LinkedIn: 200M registered users •  Google+: 500M registered users, 235M active
  • 8. Go Where The People Are
  • 10. Trust To build trust •  Be transparent •  Share •  Provide value •  Listen •  Develop advocates •  Embrace all channels of communication Source: 2013 Edelman Trust Barometer – www.edelman.com
  • 11. What’s In It For My Company? • Relationship Development • Expand Network • Communication • Branding • SEO • Lead Generation
  • 13. LinkedIn – Very Powerful Sales Tool
  • 15. •  •  •  •  1 billion users = 3rd largest country in the world 1 billion pieces of content shared each day 39% of business owners will buy ads in 2013 Facebook has been the top searched term in the US for the past 3 years
  • 16. •  •  •  •  •  •  •  500 Million Users 340M tweets 1.6B search queries/day 53% Recommend products 73% Trust information from Twitter 42% of Twitter users follow brands 53% of B2B companies actively use Twitter
  • 17. •  200 Million members •  80% decision makers •  79% are 35+ years old •  LinkedIn promotes: •  Business intelligence •  Business development •  Creation of business relationships •  Conversation
  • 18. •  2nd largest search engine •  Every minute 72 hours of video are uploaded •  Reasons marketers use YouTube: o  66% for Content Marketing o  49% for Search Engine Optimization o  69% for Branding o  54% for Social Media engagement o  14% for Customer Service
  • 19. •  •  •  •  500 million users 235 million active Influence search rankings Circles offer audience segmentation
  • 20. Convergence Of Search And Social
  • 21. Combining SEO And Social Media
  • 22. Social Media Traffic Twitter Influenced by: •  Quality of content •  Number of followers •  Tweet volume LinkedIn Influenced by: •  Number of connections •  Profile updates •  Discussions created
  • 23. Buyer personas and the B2B buying process Buying Process Selling Process Supporting Internet Marketing Strategy ID Need •  Educate prospects •  Repurpose & distribute content Search •  Position content search engines and social media Generate Lead Evaluate Engage Propose Negotiate Purchase Post Buy Eval •  Strengthen brand awareness create buzz •  Engage prospects through social media and website •  Eliminate risk, demonstrate value, simplify the buying decision Win Upsell/Resell •  Customers promote your brand •  Generate referrals
  • 24. Marketing Is Like Fishing To succeed, fish where the fish are 1973 2013
  • 25. Fishing upstream – finding prospects before they know they need you
  • 26. " Establish Credibility With Social Media Create Accounts (Name Claim) Lead Discussion Participate In Discussion Distribute Content Grow Networks Become the Expert Create Content
  • 27. Listen, Share and Provide Value 10% Push 90% Pull
  • 28. " Creating Expert Content Efficiently Experience •  Problem •  Thinking •  Solution •  Learning •  Teaching •  Expertise Original Intent •  Email •  Presentation •  Proposal •  Notes/records •  Boilerplate •  Sales literature •  White Papers •  Articles •  Press Releases Repurpose •  Blog •  Video •  Guest Article •  Email News Letter Distribute •  SlideShare •  Twitter •  FaceBook •  LinkedIn •  Google+
  • 29. Reasons Marketers blog •  77% for Content Marketing •  75% for Search Engine Optimization •  64% for Branding •  48% for Social Media •  21% for Customer Service
  • 30. " Blogs = expert & support SEO Website (blog) Content Rank Need Distribute Social Properties Search Engines Interaction Branding Prospects
  • 31. Outline Of An internet Marketing Plan
  • 32. Thank You! Questions? Thank you! •  Free 15-point online marketing audit •  Value $1,000 Brian Bluff President & Co-Founder Site-Seeker, Inc. brianbluff@site-seeker.com @BrianBluff w: 315.732.9281 x 11 m: 315.525.5416 Code: SSIFAC