Description
Social media is an effective and affordable way to expand the reach and strength of your brand. Yet, many B2B companies think of it as the folly of children and have been slow to jump aboard. This session will explore:
• How B2B companies can use social media to deliver powerful cost effective results.
• The top objections company leaders have to participating in social media and why they should reconsider.
• How Google's amplified focus on quality original content and social media work together to create an incredible opportunity.
• What you can measure and what you should expect in return.
• Getting started - planning an integrated Internet marketing program.
Who Should Attend
• CEO's/Presidents/Owners
• Sales and/or Marketing Managers
• Webmasters
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Social Media for B2B Companies - Good Idea or Waste of Time - CIPH Regina keynote 10172013
1. presents
Social Media for B2B
Companies – Good Idea or
Waste of Time?
presented by
Brian Bluff, President & Co-Founder
2. What We’ll Cover…
Social media – the landscape
Which platforms apply to your business?
The importance of content
Think once, repurpose often, a winning B2B social
media strategy
• Getting started
•
•
•
•
3. Social Media Objections
Social Media is a security risk
• Somewhat agree
• Loss of information
• Loss of control
• Rogue employees
4. Social Media Objections
Social Media is time consuming
• Agree
• Need a strategy – become the
expert - solve problems
• Provide value
• Repurpose content
6. Social Media Objections
My Customers don’t use social media
• Strongly disagree
• Twitter: 500M registered users
• Facebook: 1B active users
• LinkedIn: 200M registered users
• Google+: 500M registered users,
235M active
10. Trust
To build trust
• Be transparent
• Share
• Provide value
• Listen
• Develop advocates
• Embrace all channels of
communication
Source: 2013 Edelman Trust Barometer – www.edelman.com
11. What’s In It For My Company?
• Relationship Development
• Expand Network
• Communication
• Branding
• SEO
• Lead Generation
15. •
•
•
•
1 billion users = 3rd largest country in the world
1 billion pieces of content shared each day
39% of business owners will buy ads in 2013
Facebook has been the top searched term in the US for the
past 3 years
16. •
•
•
•
•
•
•
500 Million Users
340M tweets
1.6B search queries/day
53% Recommend products
73% Trust information from Twitter
42% of Twitter users follow brands
53% of B2B companies actively use Twitter
17. • 200 Million members
• 80% decision makers
• 79% are 35+ years old
• LinkedIn promotes:
• Business intelligence
• Business development
• Creation of business relationships
• Conversation
18. • 2nd largest search engine
• Every minute 72 hours of video are uploaded
• Reasons marketers use YouTube:
o 66% for Content Marketing
o 49% for Search Engine Optimization
o 69% for Branding
o 54% for Social Media engagement
o 14% for Customer Service
22. Social Media Traffic
Twitter Influenced by:
• Quality of content
• Number of followers
• Tweet volume
LinkedIn Influenced by:
• Number of connections
• Profile updates
• Discussions created
23. Buyer personas and the B2B buying process
Buying
Process
Selling
Process
Supporting Internet
Marketing Strategy
ID Need
• Educate prospects
• Repurpose & distribute content
Search
• Position content search engines
and social media
Generate Lead
Evaluate
Engage
Propose
Negotiate
Purchase
Post Buy Eval
• Strengthen brand awareness create buzz
• Engage prospects through social
media and website
• Eliminate risk, demonstrate value,
simplify the buying decision
Win
Upsell/Resell
• Customers promote your brand
• Generate referrals
24. Marketing Is Like Fishing
To succeed, fish where the fish are
1973
2013
26. "
Establish Credibility With Social Media
Create
Accounts
(Name Claim)
Lead
Discussion
Participate In
Discussion
Distribute
Content
Grow
Networks
Become
the
Expert
Create
Content
28. "
Creating Expert Content Efficiently
Experience
• Problem
• Thinking
• Solution
• Learning
• Teaching
• Expertise
Original Intent
• Email
• Presentation
• Proposal
• Notes/records
• Boilerplate
• Sales literature
• White Papers
• Articles
• Press Releases
Repurpose
• Blog
• Video
• Guest Article
• Email News
Letter
Distribute
• SlideShare
• Twitter
• FaceBook
• LinkedIn
• Google+
29. Reasons Marketers blog
• 77% for Content Marketing
• 75% for Search Engine Optimization
• 64% for Branding
• 48% for Social Media
• 21% for Customer Service
30. "
Blogs = expert & support SEO
Website
(blog)
Content
Rank
Need
Distribute
Social
Properties
Search
Engines
Interaction
Branding
Prospects