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Quality Management Presentation

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Quality Management Presentation

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Quality Management Presentation

  1. 1. Quality Management By Brian Bish
  2. 2. Definition of Quality Management <ul><li>The processes that include all the activities of the performing organization that determines quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. </li></ul><ul><li>3 Critical Project Quality Management Processes </li></ul><ul><li>Quality Planning </li></ul><ul><li>Perform Quality Assurance </li></ul><ul><li>Perform Quality Control </li></ul>
  3. 3. Quality Planning <ul><li>Quality Planning is defined as identifying which quality quality standards are relevant to the project and determining how to satisfy them. </li></ul><ul><li>Inputs : Enterprise Environmental Factors, Organizational Process Assets, Project Scope Statement, and the Project Management Plan </li></ul><ul><li>Tools and Techniques: Cost Benefit Analysis, Benchmarking, Design of Experiments, Cost of Quality (COQ), and additional quality planning tools </li></ul><ul><li>Outputs: Quality Management Plan, Quality Metrics, Quality Checklists, Process Improvement Plan, Quality Baseline, and Project Management Plan Updates </li></ul>
  4. 4. Perform Quality Assurance <ul><li>Quality Assurance is the application of planned, systematic, quality activities to ensure that the project will employ all processes needed to meet requirements. </li></ul><ul><li>Inputs: Quality Management Plan, Quality Metrics, Process Improvement Plan, Work Performance Information, Approved Change Requests, Quality Control Measurements, Implemented Change Requests, Implemented Corrective Actions, Implemented Defect Repair, and Implemented Preventive Actions. </li></ul><ul><li>Tools and Techniques: Quality Planning Tools/Techniques, Quality Audits, Process Analysis, and Quality Control Tools and Techniques </li></ul><ul><li>Outputs: Requested Changes, Recommended Corrective Actions, Organizational Process Assets Updates, and Project Management Plan Updates </li></ul>
  5. 5. Perform Quality Control <ul><li>Quality Control involves monitoring specific project results to determine whether they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfying results. </li></ul><ul><li>Inputs: Quality Management Plan, Quality Metrics, Quality Checklists, Organizational Process Assets, Work Performance Information, Approved Change Requests, and Deliverables </li></ul><ul><li>Tools and Techniques: Cause and Effect Diagram, Control Charts, Flowcharting, Histogram, Pareto Chart, Run Chart, Scatter Diagram, Statistical Sampling, Inspection, and Defect Repair Review </li></ul><ul><li>Outputs: Quality Control Measurements, Validated Defect Repair, Quality Baseline Updates, Recommended Corrective Actions, Recommended Preventive Actions, Requested Changes, Recommended Defect Repair, Organizational Process Assets Updates, Validated Deliverables, and Project Management Plan Updates. </li></ul>

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