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6
 The Habits of
        ^
Highly Effective
S   O       C   I   A   L
Entrepreneurs
We are what we
            repeatedly do.

            Excellence, then,
            is not an act, but
                 a habit.


Aristotle
# 1
  b it
Ha

     Social Entrepreneurs Develop
          S OLUTIONS
          S
They don’t just
“make some noise”
and ask for
donations and
signatures.
They come up with
new solutions...


especially those that
BREAK PATTERNS
and change systems.
And they do this
over and over again.
S OLUTIONS
S
S OLUTIONS
S
S OLUTIONS
S
They’re always asking
“How can things
  be better?”
"Social entrepreneurs are not
                   content just to give a fish or
                              teach how to fish.




They will not rest until
they have revolutionized
the fishing industry."

Ashoka founder Bill Drayton
# 2
  b it
Ha

     Social Entrepreneurs Measure
          O UTCOMES
          O
They know the difference between

    Outputs vs. Outcomes

  your effort -         your impact -
number of widgets      how the world is
    you sell               better
If you’re
helping people,
        are they
      healthier,
richer, happier,
more skilled or
educated, etc.?
If you’re helping the
environment, is it
cleaner, more protected,
more biodiverse, etc.?
increased
          income?




O   UTCOMES
fewer
deaths?




     O    UTCOMES
better
          health?




O   UTCOMES
fewer
          cars?




O   UTCOMES
They measure outcomes and
 manage their success by
       OUTCOMES
       not outputs.
“If you can't measure it,
  you can't manage it.

 If you can't manage it,
   you can't deliver it.

  If you can't deliver it,
you have no social value.”
          David Hunter
Nonprofit management consultant
# 3
  b it
Ha

     Social Entrepreneurs Establish
      C hange Models
      C
They know SOLUTIONS don’t
automatically lead to OUTCOMES

          S≠O
         The	 world	 is	 more	 
            complicated!
Change requires PROCESS,
not just PRODUCT.
So you need to
establish and
validate
change models...

your formulas for
change.
S + A + B + C... = O

            And it needs to be
      repeatable and scalable.
Business vs. Change
 Models      Models

profit         change
Solar lantern ≠
 Less Indoor
   Pollution
Solar lantern +
 microloan +
 warranty =
 Less Indoor
   Pollution
Lantern +
charging station +
   warranty =
   Less Indoor
    Pollution
C hange Model
C
If you can’t explain it simply,
you don’t understand it well enough.
# 4
  b it
Ha

     Social Entrepreneurs Practice
               I nclusion
               I
They’ve learned the hard way
to create change WITH not FOR.
They design and implement
solutions WITH input and
involvement of beneïŹciaries.
Grameen Bank




                                 They even involve
                                   beneïŹciaries as
                                          owners,
                                    employees and
                                       evangelists.



    Invisible Children’s ME
                            ND
Because the rules of
 INNOVATION
  have changed.
Design WITH not FOR!




I
I   nclusion
Design WITH not FOR!




I
I   nclusion
If you want to go fast, go alone.
If you want to go far, go together.
         ~ African Proverb ~
# 5
  b it
Ha

     Social Entrepreneurs Leverage
               A ssets
               A
They know investors don’t fund
           IDEAS.

     They fund RESULTS.
So the key to initial
success is not
BUSINESS PLANS.


It’s your own
BOOTSTRAPS.
Learn to leverage existing
        ASSETS...
People                 Skills

            Assets


Resources            Networks

      Organizations
A ssets
A
A ssets
A
A ssets
A
Use success to build
      more success.

    That’s the way
  the world works.
Do what you can
with what you have
  where you are.
   ~ Teddy Roosevelt ~
# 6
  b it
Ha

     Social Entrepreneurs Think
           L ong-term
           L
Real change stands
  the test of time.

That means solutions
    need to last.
And they need to be sustainable...

 ïŹnancially          ecologically
Social entrepreneurs are always
   thinking YEARS ahead...

  What solutions do we need
10 or 20 years into the future?
L ong-term: Spread
L
SURGICAL SAFETY CHECKLIST (FIRST EDITION)
  Before induction of anaesthesia                            Before skin incision                                 Before patient leaves operating room

    SIGN IN                                                    TIME OUT                                             SIGN OUT

         PATIENT HAS CONFIRMED                                      CONFIRM ALL TEAM MEMBERS HAVE                       NURSE VERBALLY CONFIRMS WITH THE
         ‱ IDENTITY                                                 INTRODUCED THEMSELVES BY NAME AND                   TEAM:
         ‱ SITE                                                     ROLE
         ‱ PROCEDURE                                                                                                    THE NAME OF THE PROCEDURE RECORDED
         ‱ CONSENT                                                  SURGEON, ANAESTHESIA PROFESSIONAL
                                                                    AND NURSE VERBALLY CONFIRM                          THAT INSTRUMENT, SPONGE AND NEEDLE
         SITE MARKED/NOT APPLICABLE                                 ‱ PATIENT                                           COUNTS ARE CORRECT (OR NOT
                                                                    ‱ SITE                                              APPLICABLE)
         ANAESTHESIA SAFETY CHECK COMPLETED                         ‱ PROCEDURE
                                                                                                                        HOW THE SPECIMEN IS LABELLED
         PULSE OXIMETER ON PATIENT AND FUNCTIONING                  ANTICIPATED CRITICAL EVENTS                         (INCLUDING PATIENT NAME)

         DOES PATIENT HAVE A:                                       SURGEON REVIEWS: WHAT ARE THE                       WHETHER THERE ARE ANY EQUIPMENT
                                                                    CRITICAL OR UNEXPECTED STEPS,                       PROBLEMS TO BE ADDRESSED
         KNOWN ALLERGY?                                             OPERATIVE DURATION, ANTICIPATED
         NO                                                         BLOOD LOSS?                                         SURGEON, ANAESTHESIA PROFESSIONAL
         YES                                                                                                            AND NURSE REVIEW THE KEY CONCERNS
                                                                    ANAESTHESIA TEAM REVIEWS: ARE THERE                 FOR RECOVERY AND MANAGEMENT
         DIFFICULT AIRWAY/ASPIRATION RISK?                          ANY PATIENT-SPECIFIC CONCERNS?                      OF THIS PATIENT
         NO
         YES, AND EQUIPMENT/ASSISTANCE AVAILABLE                    NURSING TEAM REVIEWS: HAS STERILITY
                                                                    (INCLUDING INDICATOR RESULTS) BEEN
         RISK OF >500ML BLOOD LOSS                                  CONFIRMED? ARE THERE EQUIPMENT
         (7ML/KG IN CHILDREN)?                                      ISSUES OR ANY CONCERNS?
         NO
         YES, AND ADEQUATE INTRAVENOUS ACCESS                       HAS ANTIBIOTIC PROPHYLAXIS BEEN GIVEN
         AND FLUIDS PLANNED                                         WITHIN THE LAST 60 MINUTES?
                                                                    YES
                                                                    NOT APPLICABLE

                                                                    IS ESSENTIAL IMAGING DISPLAYED?
                                                                    YES
                                                                    NOT APPLICABLE



THIS CHECKLIST IS NOT INTENDED TO BE COMPREHENSIVE. ADDITIONS AND MODIFICATIONS TO FIT LOCAL PRACTICE ARE ENCOURAGED.




                   L ong-term: Spread
                   L
Scale outcomes,
not organizations.
If you think in terms of a year,
          plant a seed;

   if in terms of 10 years,
          plant trees;

   if in terms of 100 years,
        teach the people.

          ~ Confucius ~
In summary...
Social Entrepreneurs...

 Develop S OLUTIONS
Measure O UTCOMES
        O
Establish C HANGE MODELS
          C
 Practice I NCLUSION
Leverage A SSETS
   Think L ONG-TERM
Social Entrepreneurship is about...

Developing S OLUTIONS
that lead to O UTCOMES
             O
     using C HANGE MODELS
           C
   that are I NCLUSIVE
             A SSET-BASED
       and L ONG-LASTING
To learn more
about the six habits
      and download
    multimedia and
   toolkits for each,
                 visit
 socialcreatives.org
“How is the world
diïŹ€erent because
  you are here?”
    Bill Drayton
   Founder, Ashoka
Charles Tsai
charles@socialcreatives.org
 www.socialcreatives.org
Social Creatives Workshops
  We offer social innovation workshops tailored to
    secondary school and university students.

 ‱Social Entrepreneurship 101
 ‱Six Habits of Highly Effective
   SOCIAL Entrepreneurs
 ‱Impact Dashboards - How to
   Demonstrate Measurable Change
 ‱Business Models for Social Change
Charles Tsai
             Social Entrepreneurship Educator

Charles Tsai is a journalist, writer, speaker
  and consultant for social entrepreneurs.
 A former reporter and producer for CNN,
Charles ventured into the social sector to
   help youth design and implement their
own solutions for change. He then helped
 Ashoka launch its ïŹrst global campaigns
     to support youth-led social ventures.

Now, he has launched SOCIAL Creatives,
    a new framework to learn, teach and
        practice social entrepreneurship.

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The 6 Habits of Highly Effective Social Entrepreneurs

  • 1. 6 The Habits of ^ Highly Effective S O C I A L Entrepreneurs
  • 2. We are what we repeatedly do. Excellence, then, is not an act, but a habit. Aristotle
  • 3. # 1 b it Ha Social Entrepreneurs Develop S OLUTIONS S
  • 4. They don’t just “make some noise” and ask for donations and signatures.
  • 5. They come up with new solutions... especially those that BREAK PATTERNS and change systems.
  • 6. And they do this over and over again.
  • 10. They’re always asking “How can things be better?”
  • 11. "Social entrepreneurs are not content just to give a fish or teach how to fish. They will not rest until they have revolutionized the fishing industry." Ashoka founder Bill Drayton
  • 12. # 2 b it Ha Social Entrepreneurs Measure O UTCOMES O
  • 13. They know the difference between Outputs vs. Outcomes your effort - your impact - number of widgets how the world is you sell better
  • 14. If you’re helping people, are they healthier, richer, happier, more skilled or educated, etc.?
  • 15. If you’re helping the environment, is it cleaner, more protected, more biodiverse, etc.?
  • 16. increased income? O UTCOMES
  • 17. fewer deaths? O UTCOMES
  • 18. better health? O UTCOMES
  • 19. fewer cars? O UTCOMES
  • 20. They measure outcomes and manage their success by OUTCOMES not outputs.
  • 21. “If you can't measure it, you can't manage it. If you can't manage it, you can't deliver it. If you can't deliver it, you have no social value.” David Hunter Nonprofit management consultant
  • 22. # 3 b it Ha Social Entrepreneurs Establish C hange Models C
  • 23. They know SOLUTIONS don’t automatically lead to OUTCOMES S≠O The world is more complicated!
  • 24. Change requires PROCESS, not just PRODUCT. So you need to establish and validate change models... your formulas for change.
  • 25. S + A + B + C... = O And it needs to be repeatable and scalable.
  • 26. Business vs. Change Models Models profit change
  • 27. Solar lantern ≠ Less Indoor Pollution
  • 28. Solar lantern + microloan + warranty = Less Indoor Pollution
  • 29. Lantern + charging station + warranty = Less Indoor Pollution
  • 31. If you can’t explain it simply, you don’t understand it well enough.
  • 32. # 4 b it Ha Social Entrepreneurs Practice I nclusion I
  • 33. They’ve learned the hard way to create change WITH not FOR.
  • 34. They design and implement solutions WITH input and involvement of beneïŹciaries.
  • 35. Grameen Bank They even involve beneïŹciaries as owners, employees and evangelists. Invisible Children’s ME ND
  • 36. Because the rules of INNOVATION have changed.
  • 37. Design WITH not FOR! I I nclusion
  • 38. Design WITH not FOR! I I nclusion
  • 39. If you want to go fast, go alone. If you want to go far, go together. ~ African Proverb ~
  • 40. # 5 b it Ha Social Entrepreneurs Leverage A ssets A
  • 41. They know investors don’t fund IDEAS. They fund RESULTS.
  • 42. So the key to initial success is not BUSINESS PLANS. It’s your own BOOTSTRAPS.
  • 43. Learn to leverage existing ASSETS...
  • 44. People Skills Assets Resources Networks Organizations
  • 48. Use success to build more success. That’s the way the world works.
  • 49. Do what you can with what you have where you are. ~ Teddy Roosevelt ~
  • 50. # 6 b it Ha Social Entrepreneurs Think L ong-term L
  • 51. Real change stands the test of time. That means solutions need to last.
  • 52. And they need to be sustainable... ïŹnancially ecologically
  • 53. Social entrepreneurs are always thinking YEARS ahead... What solutions do we need 10 or 20 years into the future?
  • 55. SURGICAL SAFETY CHECKLIST (FIRST EDITION) Before induction of anaesthesia Before skin incision Before patient leaves operating room SIGN IN TIME OUT SIGN OUT PATIENT HAS CONFIRMED CONFIRM ALL TEAM MEMBERS HAVE NURSE VERBALLY CONFIRMS WITH THE ‱ IDENTITY INTRODUCED THEMSELVES BY NAME AND TEAM: ‱ SITE ROLE ‱ PROCEDURE THE NAME OF THE PROCEDURE RECORDED ‱ CONSENT SURGEON, ANAESTHESIA PROFESSIONAL AND NURSE VERBALLY CONFIRM THAT INSTRUMENT, SPONGE AND NEEDLE SITE MARKED/NOT APPLICABLE ‱ PATIENT COUNTS ARE CORRECT (OR NOT ‱ SITE APPLICABLE) ANAESTHESIA SAFETY CHECK COMPLETED ‱ PROCEDURE HOW THE SPECIMEN IS LABELLED PULSE OXIMETER ON PATIENT AND FUNCTIONING ANTICIPATED CRITICAL EVENTS (INCLUDING PATIENT NAME) DOES PATIENT HAVE A: SURGEON REVIEWS: WHAT ARE THE WHETHER THERE ARE ANY EQUIPMENT CRITICAL OR UNEXPECTED STEPS, PROBLEMS TO BE ADDRESSED KNOWN ALLERGY? OPERATIVE DURATION, ANTICIPATED NO BLOOD LOSS? SURGEON, ANAESTHESIA PROFESSIONAL YES AND NURSE REVIEW THE KEY CONCERNS ANAESTHESIA TEAM REVIEWS: ARE THERE FOR RECOVERY AND MANAGEMENT DIFFICULT AIRWAY/ASPIRATION RISK? ANY PATIENT-SPECIFIC CONCERNS? OF THIS PATIENT NO YES, AND EQUIPMENT/ASSISTANCE AVAILABLE NURSING TEAM REVIEWS: HAS STERILITY (INCLUDING INDICATOR RESULTS) BEEN RISK OF >500ML BLOOD LOSS CONFIRMED? ARE THERE EQUIPMENT (7ML/KG IN CHILDREN)? ISSUES OR ANY CONCERNS? NO YES, AND ADEQUATE INTRAVENOUS ACCESS HAS ANTIBIOTIC PROPHYLAXIS BEEN GIVEN AND FLUIDS PLANNED WITHIN THE LAST 60 MINUTES? YES NOT APPLICABLE IS ESSENTIAL IMAGING DISPLAYED? YES NOT APPLICABLE THIS CHECKLIST IS NOT INTENDED TO BE COMPREHENSIVE. ADDITIONS AND MODIFICATIONS TO FIT LOCAL PRACTICE ARE ENCOURAGED. L ong-term: Spread L
  • 57. If you think in terms of a year, plant a seed; if in terms of 10 years, plant trees; if in terms of 100 years, teach the people. ~ Confucius ~
  • 59. Social Entrepreneurs... Develop S OLUTIONS Measure O UTCOMES O Establish C HANGE MODELS C Practice I NCLUSION Leverage A SSETS Think L ONG-TERM
  • 60. Social Entrepreneurship is about... Developing S OLUTIONS that lead to O UTCOMES O using C HANGE MODELS C that are I NCLUSIVE A SSET-BASED and L ONG-LASTING
  • 61. To learn more about the six habits and download multimedia and toolkits for each, visit socialcreatives.org
  • 62. “How is the world diïŹ€erent because you are here?” Bill Drayton Founder, Ashoka
  • 64. Social Creatives Workshops We offer social innovation workshops tailored to secondary school and university students. ‱Social Entrepreneurship 101 ‱Six Habits of Highly Effective SOCIAL Entrepreneurs ‱Impact Dashboards - How to Demonstrate Measurable Change ‱Business Models for Social Change
  • 65. Charles Tsai Social Entrepreneurship Educator Charles Tsai is a journalist, writer, speaker and consultant for social entrepreneurs. A former reporter and producer for CNN, Charles ventured into the social sector to help youth design and implement their own solutions for change. He then helped Ashoka launch its ïŹrst global campaigns to support youth-led social ventures. Now, he has launched SOCIAL Creatives, a new framework to learn, teach and practice social entrepreneurship.