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Introducing Channels/
Bringing the Power of Brandwatch to
Owned Media Analysis
Brandwatch contact@brandwatch.com
Webinar / June 2013
Today’s Presenters/
2© 2013 Brandwatch | www.brandwatch.com
Nate Walton
Data Scientist, Brandwatch
nate@brandwatch.com
Eve Sangenito
VP of Marketing, Brandwatch
@esangenito / eves@brandwatch.com
Getting Started/ We’d love your participation
© 2013 Brandwatch | www.brandwatch.com 3
Social media is about engaging & sharing ideas…
so feel free to join the conversation today:
•  Ask questions in the session chat
•  Tweet about our discussion using
@brandwatch or #brandwatch
•  We also know some of you will prefer
to just listen in; that works too
After the session
If you’d like a copy of
the presentation, we’ll
make it available within
1-2 days
Agenda/
© 2013 Brandwatch | www.brandwatch.com 4
About Brandwatch
Brandwatch Channels: Overview
What Challenges Does It Solve?
What Does It Deliver?
Key Benefits & Use Cases
Demo
Q&A
Brandwatch/ Who we are
© 2012 Brandwatch | www.brandwatch.com 5
SaaS enterprise
social media
monitoring &
analysis
700+
Clients in
15 Markets
World Class
Development &
Services Team
All Intellectual Property
Owned In-house
High Satisfaction
99% customer likelihood to
recommend
Supporting
Clients in
25 Languages
(With Sentiment)
Selected as
Red Herring
Global Top 100
Winner & recognized
by Media
Momentum
170 Employees
Rapidly Growing
Client Base
Global Presence
New York | Chicago | Brighton | Berlin
Brandwatch Channels/ What is it?
6© 2013 Brandwatch | www.brandwatch.com
A new feature set within Brandwatch to help brands and agencies conduct
more in-depth analysis of their owned social media assets
Available now
In Beta
0
100
200
300
400
500
600
700
800
900
1000
28-May-13 29-May-13 30-May-13 31-May-13 1-Jun-13 2-Jun-13 3-Jun-13 4-Jun-13
Admin Posts New Posts New Comments
Facebook Summary
Brandwatch Channels/ What challenges does it solve?
7
•  Frustration and inefficiencies
of using multiple tools to analyze branded
social sites
•  Lacking analysis capabilities
available with in-platform sites
•  A need for brands to understand the
relationship between owned and earned
media results
© 2013 Brandwatch | www.brandwatch.com
Owned media
A communication channel that your
brand controls (i.e. your Facebook
page, Twitter account, etc)
Earned media
Brand mentions posted by others who
are not paid by or members of your
organization (i.e. WOM, publicity in
news media, product reviews, etc)
Brandwatch Channels/ What does it deliver?
8© 2013 Brandwatch | www.brandwatch.com
Competitive Benchmarking
Map your owned social network results
against competitors
Flexible Top Line Metrics
Chart key trends and insights, and segment data
by user and content type
Brandwatch Channels/ What does it deliver?
9© 2013 Brandwatch | www.brandwatch.com
Influencer Identification
Identify the most engaged, active members on
your community and those of your competitors
Content Evaluation
In-depth understanding of the topics of
conversation within an owned community
Brandwatch Channels/ What does it deliver?
10© 2013 Brandwatch | www.brandwatch.com
Owned vs. Earned Comparisons
Side-by-side charting of your owned media posts and earned mentions,
to understand the impact of social media activities to online visibility
Brandwatch Channels/ Key benefits & use cases
11
Channels is particularly beneficial to community, campaign and
brand managers who want to:
•  Drive market leadership
Understand the opportunities between your owned social media & competitors
•  Assess content effectiveness
Apply learned knowledge to future campaigns
•  Drive membership retention and advocacy
Identify the most engaged and impactful fans to nurture
•  Increase brand growth and visibility
Learn and apply your social marketing strategy and tactics in concert with earned
media mentions and results
© 2013 Brandwatch | www.brandwatch.com
Time for a Demo/ Let’s see it in action…
© 2013 Brandwatch | www.brandwatch.com 12
Questions?/ We’ve got answers…
© 2013 Brandwatch | www.brandwatch.com 13
Thank You!
14© 2013 Brandwatch | www.brandwatch.com
@brandwatch
www.brandwatch.comw.
# US: +1 212 229 2240
UK: +44 (0)1273 234 290
Germany: +49 (0)711 912 441 59
e. contact@brandwatch.com

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Brandwatch Channels: Owned Media Tracking [Webinar]

  • 1. Introducing Channels/ Bringing the Power of Brandwatch to Owned Media Analysis Brandwatch contact@brandwatch.com Webinar / June 2013
  • 2. Today’s Presenters/ 2© 2013 Brandwatch | www.brandwatch.com Nate Walton Data Scientist, Brandwatch nate@brandwatch.com Eve Sangenito VP of Marketing, Brandwatch @esangenito / eves@brandwatch.com
  • 3. Getting Started/ We’d love your participation © 2013 Brandwatch | www.brandwatch.com 3 Social media is about engaging & sharing ideas… so feel free to join the conversation today: •  Ask questions in the session chat •  Tweet about our discussion using @brandwatch or #brandwatch •  We also know some of you will prefer to just listen in; that works too After the session If you’d like a copy of the presentation, we’ll make it available within 1-2 days
  • 4. Agenda/ © 2013 Brandwatch | www.brandwatch.com 4 About Brandwatch Brandwatch Channels: Overview What Challenges Does It Solve? What Does It Deliver? Key Benefits & Use Cases Demo Q&A
  • 5. Brandwatch/ Who we are © 2012 Brandwatch | www.brandwatch.com 5 SaaS enterprise social media monitoring & analysis 700+ Clients in 15 Markets World Class Development & Services Team All Intellectual Property Owned In-house High Satisfaction 99% customer likelihood to recommend Supporting Clients in 25 Languages (With Sentiment) Selected as Red Herring Global Top 100 Winner & recognized by Media Momentum 170 Employees Rapidly Growing Client Base Global Presence New York | Chicago | Brighton | Berlin
  • 6. Brandwatch Channels/ What is it? 6© 2013 Brandwatch | www.brandwatch.com A new feature set within Brandwatch to help brands and agencies conduct more in-depth analysis of their owned social media assets Available now In Beta 0 100 200 300 400 500 600 700 800 900 1000 28-May-13 29-May-13 30-May-13 31-May-13 1-Jun-13 2-Jun-13 3-Jun-13 4-Jun-13 Admin Posts New Posts New Comments Facebook Summary
  • 7. Brandwatch Channels/ What challenges does it solve? 7 •  Frustration and inefficiencies of using multiple tools to analyze branded social sites •  Lacking analysis capabilities available with in-platform sites •  A need for brands to understand the relationship between owned and earned media results © 2013 Brandwatch | www.brandwatch.com Owned media A communication channel that your brand controls (i.e. your Facebook page, Twitter account, etc) Earned media Brand mentions posted by others who are not paid by or members of your organization (i.e. WOM, publicity in news media, product reviews, etc)
  • 8. Brandwatch Channels/ What does it deliver? 8© 2013 Brandwatch | www.brandwatch.com Competitive Benchmarking Map your owned social network results against competitors Flexible Top Line Metrics Chart key trends and insights, and segment data by user and content type
  • 9. Brandwatch Channels/ What does it deliver? 9© 2013 Brandwatch | www.brandwatch.com Influencer Identification Identify the most engaged, active members on your community and those of your competitors Content Evaluation In-depth understanding of the topics of conversation within an owned community
  • 10. Brandwatch Channels/ What does it deliver? 10© 2013 Brandwatch | www.brandwatch.com Owned vs. Earned Comparisons Side-by-side charting of your owned media posts and earned mentions, to understand the impact of social media activities to online visibility
  • 11. Brandwatch Channels/ Key benefits & use cases 11 Channels is particularly beneficial to community, campaign and brand managers who want to: •  Drive market leadership Understand the opportunities between your owned social media & competitors •  Assess content effectiveness Apply learned knowledge to future campaigns •  Drive membership retention and advocacy Identify the most engaged and impactful fans to nurture •  Increase brand growth and visibility Learn and apply your social marketing strategy and tactics in concert with earned media mentions and results © 2013 Brandwatch | www.brandwatch.com
  • 12. Time for a Demo/ Let’s see it in action… © 2013 Brandwatch | www.brandwatch.com 12
  • 13. Questions?/ We’ve got answers… © 2013 Brandwatch | www.brandwatch.com 13
  • 14. Thank You! 14© 2013 Brandwatch | www.brandwatch.com @brandwatch www.brandwatch.comw. # US: +1 212 229 2240 UK: +44 (0)1273 234 290 Germany: +49 (0)711 912 441 59 e. contact@brandwatch.com