Personal Information
Unternehmen/Arbeitsplatz
San Francisco, California United States
Branche
Technology / Software / Internet
Webseite
www.brandembassy.com
Info
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. Customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries have achieved 69% higher agent productivity, 61% higher sales conversions and have scaled operations by 300% with no additional headcount. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai. See more at www.brandembassy.com.
Tags
customer service
social customer care
social media
social customer service
customer care
customer experience
customer satisfaction
social network
future
automation
computer
digital media
ai
saas
technology
best customer service
digital customer service
customer excellence platform
omnichannel platform
telecoms
telco
customer relationship management
social media marketing
social networking
czech republic
social partnership
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