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IMC R - Professional Development Workshops

IMC R Professional Development Workshops

Winter 2014 Curriculum

“Hiring and Developing the Best Employees”

Professional Skills that Drive Business Results ™
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops
•
•
•
•
•
•
•

Maritime Professionals need a
broad and balanced skill set to
be fully effective…

Time Management Skills
Influencing Skills
Business Writing Skills
Presentation Skills
Problem Solving Skills
Career Management Skills
Ethical behavior Skills

IMC R Professional Development Workshops
Personal Skills

Winter 2014 Curriculum
•
•
•
•
•
•
•
•

“Hiring and Developing the Best Employees”

Change Management Skills
Business Planning Skills
Data Analysis Skills
Negotiation Skills
Project Management Skills
Interviewing Skills
Process Improvement Skills
Budgeting and Finance Skills

Business
Skills

Technical
Skills

Interpersonal

Professional Skills that Drive Business Results ™
Skills
•
•
•
•
•
•
•
•

Coaching Skills
Presentation / Facilitation Skills
Networking Skills
Conflict resolution Skills
Performance Management Skills
Team Building Skills
Leading Remote Teams Skills
Motivation Skills

For Example:
•
Supply Chain and Logistics Skills
•
Quality Management Skills
•
Marketing Skills
•
Selling Skills
•
HR and Labor Law Skills
•
Customer Service Skills
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

To develop their skills maritime professionals need
to know what to do and to practice the techniques.
IMC R Professional Development Workshops provide
IMC R Professional and
maritime professionals with the knowledge Development Workshops
practice they need to perform at the highest level.

Winter 2014 Curriculum

Skills
Development

Perform
“Hiring and Developing the Best Employees”
Goals

Practice

Performance Standards

Apply
Improve

PrepareProfessional Skills that Drive Business Results ™
Learn
Comprehend
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

IMC R Professional Development Workshops
IMC R Professional and Developing the Best Employees
Fall 2013 Curriculum – Hiring Development Workshops

Winter 2014 Curriculum Title
Workshop

Date
1/17/2014
Free Introductory Workshop

Interviewing Skills – How to Assess and Hire the Best Job Candidates

“Hiring and DevelopingManagingBestand Ethically
the Legally Employees”
1/24/2014
1/31/2014

Building and Leading High Performing Teams

2/7/2014

Managing Employee Performance

2/14/2014

How to Delegate Effectively

2/21/2014

Effective Communication Skills

Professional Skills that Drive Business Results ™
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: Interviewing Skills - Assessing and Selecting the best job candidates
Free Introductory Workshop
Date
1/17/2014

Workshop Description
Workshop Learning Goals
IMC and hiring skills are
Good InterviewingR Professional Development Workshops attendees will be
After completing this workshop
important because making the wrong hiring
able to:
decision can be very expensive.
Winter 2014 Curriculum competencies and skills needed by
•
Identify the
job candidates to be successful
Making a mistake in the hiring process can
•
Ask questions to determine if candidates have
cost the organization up to one years' salary
the required skills, knowledge and abilities for
success
for the position by the time a replacement
•
Look for diversity of thinking, backgrounds, and
person is hired, so it's very important to get
life experience when hiring
the hiring process right first time!
•
Identify if the candidate fits with the
organization’s culture
•
Avoid hiring on surface characteristics and
This workshop provides managers and
appearances only
supervisors with the skills needed to identify •
Consider the candidate’s potential future value
and growth in the organization
and select the best job candidates by going
•
Use available evidence such as assessments and
beyond traditional interviewing techniques
personality profiles not just the interview to
and using behaviorally based interviewing
make the best hiring decisions
Professional Skills that Drive Business allowing candidates to ask questions
•
Practice Results ™
together with pre-employment assessments
that may reveal additional information about
to make the best possible hiring decisions.
themselves

“Hiring and Developing the Best Employees”
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: Managing Legally and Ethically
Date
1/24/2014

Workshop Description
Workshop Learning Goals
IMC R Professional Development Workshops attendees will be
This workshop provides managers with an
After completing this workshop
awareness of the importance of creating a fair able to :
and ethical workplace.
Winter 2014 Curriculumdifference between professional and
• Explain the
The strong link between employee satisfaction, unprofessional conduct
productivity, and customer loyalty is
• Identify what constitutes a hostile work
emphasized and the legal consequences that
environment under the law and know what to do
may result from illegal or unethical workplace about it
behavior is explained.
• Indentify situations in which they have a duty to
take action in their role as a manager or supervisor
The workshop provides insight into today’s
• Explain the requirements of labor laws relating to
diverse, complex workplace, where employees discrimination and disparate treatment of
need encouragement to reach their full
employees
potential regardless of age, race, sex, religion, • Identify and rectify employee relations situations
ethnicity, sexual orientation, or disability.
that may have legal or ethical consequences

“Hiring and Developing the Best Employees”

Professional Skills that Drive Business Results ™
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: Building and Leading High Performing Teams
Date
1/31/2014

Workshop Description
Workshop Learning Goals
IMC R Professional Development Workshops attendees will be
This workshop will help managers and
After completing this workshop
supervisors develop the team leadership skills able to:
they need to help their organization gain the Curriculum
Winter 2014
benefits of effective teamwork.
• Recognize the differences between work groups
and high performing teams
The benefits of teamwork include:
• Specify the stages groups go through to become
Better Outcomes: teams can bring more
high performing teams
resources to bear against a challenge
• Describe eight key team roles in a high performing
Efficiency: teams working well together
team and how these relate to the role of the team
accomplish more than individuals can do
leader
Better Ideas: A team can come up with more • Recognize and handle team conflicts effectively
effective solutions than one person
• Understand why teams fail and take timely
Mutual support: Teams encourage people to corrective action
achieve goals they may not realize alone
• Identify the knowledge, skills, and abilities needed
Sense of Accomplishment: A team can
by team leaders to be ™
Professional Skills that Drive Business Results successful
provide a greater sense of accomplishment
than an employee working on their own

“Hiring and Developing the Best Employees”
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: Managing Employee Performance
Date
2/7/2014

Workshop Description
Workshop Learning Goals
Business pressures are ever-increasing and
After completing this workshop attendees will be
IMC R Professional Development Workshops
organizations are now required to become
able to:
even more effective and efficient, execute
better on business strategy, and do more with • Establish performance goals and expectations for
Winter
less in order to remain competitive. 2014 Curriculum are in line with the organization’s
employees that
vision, mission, and strategy
Unfortunately when someone mentions
• Identify how the employee's performance will be
performance management or annual reviews measured and evaluated
the typical response is often for managers
• Provide constructive performance feedback to
and employees to cringe. Many managers and employees while maintaining their moral and
supervisors avoid performance management motivation
related tasks, but forward thinking companies • Put an employee performance development plan in
take steps to successfully address this
place that will help the employee to reach higher
negative view of performance management. levels of effectiveness

“Hiring and Developing the Best Employees”

This workshop will provide managers and
Professional Skills that Drive Business Results ™
supervisors with concrete guidelines and
practical steps that they can use to improve
the performance management processes in
their teams or departments.
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: How to Delegate Effectively
Date
2/14/2014

Workshop Description
Workshop Learning Goals
IMC a Professional Development Workshops
When the work of Rmanager gets beyond his After completing this workshop attendees will be
capacity there should be some system of
able to:
sharing the work. This is why delegation of
Winter 2014 • Move from domination to delegation by
authority becomes an important tool in whichCurriculum
authority and powers are divided and shared empowering employees appropriately
amongst subordinates.
• Identify why many managers and supervisors are
reluctant to delegate their authority
Through delegation, a manager, in fact, is
• List the rules and guidelines for empowering
multiplying himself by dividing/multiplying
employees
his work with the subordinates, yet many
• Analyze the barriers to delegating in their
managers and supervisors are reluctant to
organization
delegate their authority.

“Hiring and Developing the Best Employees”

This workshop provides managers and
supervisors with the tools they need to
Professional Skills that Drive Business Results ™
increase their effectiveness and develop
subordinates by delegating effectively.
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Workshop: Effective Communication Skills
Date
2/21/2014

Workshop Description
Workshop Learning Goals
IMC R Professional on After completing this workshop
You communicate with others every dayDevelopment Workshops attendees will be
many levels but you may not always take time able to:
to analyze how your natural communication
Winter 2014 Curriculum your communication style affect your
style affects others.
• Identify how
day-to-day interactions in positive and negative ways
Learning about your natural communication • Assess how to change your communication style to
style can help you to develop strategies for
improve communication in certain situations
communicating more effectively in your
• Understand why and how your communication
business and personal interactions.
style may change when you are stressed
• Listen more effectively to others
This workshop will provide you with a model
for understanding how people communicate
differently. You will also learn how to adjust
your communication style to become a more
effective communicator when interacting
Professional Skills that Drive Business Results ™
with others.

“Hiring and Developing the Best Employees”
IMC R - Professional Development Workshops
20 MinuteDevelopment Skills Workout ©
Professional Workshops

Questions and Answers
• Who is the instructor?
The workshop instructor is Kevin Nash, PhD. Kevin is an Industrial Psychologist with over twenty years industry
experience as a Human Resources executive. Kevin’s teaching experience includes five years as an instructor on the
Master of Arts in Leadership program at Albertus Magnus College, Connecticut, and six years as a professor teaching
HR Management on the MBA program at Kaplan University. He is also a faculty member of the American Management
Association and a board member of the Institute of Behavioral and Applied Management.

IMC R Professional Development Workshops

Winter 2014 Curriculum

• How do I get further information or sign up to attend a workshop?
For further information or if you have questions contact Pat McCormack at 203 256 1233 or e mail her at
patti@independentmaritime.com Numbers attending workshops are limited so early booking is advised. To secure a
place at a workshop, reservations should be made no later than 48 hours prior to the published date of the workshop.

“Hiring and Developing the Best Employees”

• Do I have to attend all the workshops?
No, you can sign up for any of the workshops. Please note that the first workshop “Interviewing Skills” is offered free of
charge so that participants can evaluate the content and the value of attending further workshops. Attendance at
further workshops will be charged at $350 per attendee for each workshop which is inclusive of all course materials
and a working lunch
• What is the location and times for the Workshops?
Workshops run from 10:00 AM to 2:00 PM on the dates specified at the IMC R office located at:
Professional Skills that Drive Business Results ™
IMC Recruiting
2425 Post Road, Suit 301
Southport, CT 06890

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Indpendent Maritime Consulting - Managment Development Workshops Template

  • 1. IMC R - Professional Development Workshops IMC R Professional Development Workshops Winter 2014 Curriculum “Hiring and Developing the Best Employees” Professional Skills that Drive Business Results ™
  • 2. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops • • • • • • • Maritime Professionals need a broad and balanced skill set to be fully effective… Time Management Skills Influencing Skills Business Writing Skills Presentation Skills Problem Solving Skills Career Management Skills Ethical behavior Skills IMC R Professional Development Workshops Personal Skills Winter 2014 Curriculum • • • • • • • • “Hiring and Developing the Best Employees” Change Management Skills Business Planning Skills Data Analysis Skills Negotiation Skills Project Management Skills Interviewing Skills Process Improvement Skills Budgeting and Finance Skills Business Skills Technical Skills Interpersonal Professional Skills that Drive Business Results ™ Skills • • • • • • • • Coaching Skills Presentation / Facilitation Skills Networking Skills Conflict resolution Skills Performance Management Skills Team Building Skills Leading Remote Teams Skills Motivation Skills For Example: • Supply Chain and Logistics Skills • Quality Management Skills • Marketing Skills • Selling Skills • HR and Labor Law Skills • Customer Service Skills
  • 3. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops To develop their skills maritime professionals need to know what to do and to practice the techniques. IMC R Professional Development Workshops provide IMC R Professional and maritime professionals with the knowledge Development Workshops practice they need to perform at the highest level. Winter 2014 Curriculum Skills Development Perform “Hiring and Developing the Best Employees” Goals Practice Performance Standards Apply Improve PrepareProfessional Skills that Drive Business Results ™ Learn Comprehend
  • 4. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops IMC R Professional Development Workshops IMC R Professional and Developing the Best Employees Fall 2013 Curriculum – Hiring Development Workshops Winter 2014 Curriculum Title Workshop Date 1/17/2014 Free Introductory Workshop Interviewing Skills – How to Assess and Hire the Best Job Candidates “Hiring and DevelopingManagingBestand Ethically the Legally Employees” 1/24/2014 1/31/2014 Building and Leading High Performing Teams 2/7/2014 Managing Employee Performance 2/14/2014 How to Delegate Effectively 2/21/2014 Effective Communication Skills Professional Skills that Drive Business Results ™
  • 5. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: Interviewing Skills - Assessing and Selecting the best job candidates Free Introductory Workshop Date 1/17/2014 Workshop Description Workshop Learning Goals IMC and hiring skills are Good InterviewingR Professional Development Workshops attendees will be After completing this workshop important because making the wrong hiring able to: decision can be very expensive. Winter 2014 Curriculum competencies and skills needed by • Identify the job candidates to be successful Making a mistake in the hiring process can • Ask questions to determine if candidates have cost the organization up to one years' salary the required skills, knowledge and abilities for success for the position by the time a replacement • Look for diversity of thinking, backgrounds, and person is hired, so it's very important to get life experience when hiring the hiring process right first time! • Identify if the candidate fits with the organization’s culture • Avoid hiring on surface characteristics and This workshop provides managers and appearances only supervisors with the skills needed to identify • Consider the candidate’s potential future value and growth in the organization and select the best job candidates by going • Use available evidence such as assessments and beyond traditional interviewing techniques personality profiles not just the interview to and using behaviorally based interviewing make the best hiring decisions Professional Skills that Drive Business allowing candidates to ask questions • Practice Results ™ together with pre-employment assessments that may reveal additional information about to make the best possible hiring decisions. themselves “Hiring and Developing the Best Employees”
  • 6. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: Managing Legally and Ethically Date 1/24/2014 Workshop Description Workshop Learning Goals IMC R Professional Development Workshops attendees will be This workshop provides managers with an After completing this workshop awareness of the importance of creating a fair able to : and ethical workplace. Winter 2014 Curriculumdifference between professional and • Explain the The strong link between employee satisfaction, unprofessional conduct productivity, and customer loyalty is • Identify what constitutes a hostile work emphasized and the legal consequences that environment under the law and know what to do may result from illegal or unethical workplace about it behavior is explained. • Indentify situations in which they have a duty to take action in their role as a manager or supervisor The workshop provides insight into today’s • Explain the requirements of labor laws relating to diverse, complex workplace, where employees discrimination and disparate treatment of need encouragement to reach their full employees potential regardless of age, race, sex, religion, • Identify and rectify employee relations situations ethnicity, sexual orientation, or disability. that may have legal or ethical consequences “Hiring and Developing the Best Employees” Professional Skills that Drive Business Results ™
  • 7. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: Building and Leading High Performing Teams Date 1/31/2014 Workshop Description Workshop Learning Goals IMC R Professional Development Workshops attendees will be This workshop will help managers and After completing this workshop supervisors develop the team leadership skills able to: they need to help their organization gain the Curriculum Winter 2014 benefits of effective teamwork. • Recognize the differences between work groups and high performing teams The benefits of teamwork include: • Specify the stages groups go through to become Better Outcomes: teams can bring more high performing teams resources to bear against a challenge • Describe eight key team roles in a high performing Efficiency: teams working well together team and how these relate to the role of the team accomplish more than individuals can do leader Better Ideas: A team can come up with more • Recognize and handle team conflicts effectively effective solutions than one person • Understand why teams fail and take timely Mutual support: Teams encourage people to corrective action achieve goals they may not realize alone • Identify the knowledge, skills, and abilities needed Sense of Accomplishment: A team can by team leaders to be ™ Professional Skills that Drive Business Results successful provide a greater sense of accomplishment than an employee working on their own “Hiring and Developing the Best Employees”
  • 8. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: Managing Employee Performance Date 2/7/2014 Workshop Description Workshop Learning Goals Business pressures are ever-increasing and After completing this workshop attendees will be IMC R Professional Development Workshops organizations are now required to become able to: even more effective and efficient, execute better on business strategy, and do more with • Establish performance goals and expectations for Winter less in order to remain competitive. 2014 Curriculum are in line with the organization’s employees that vision, mission, and strategy Unfortunately when someone mentions • Identify how the employee's performance will be performance management or annual reviews measured and evaluated the typical response is often for managers • Provide constructive performance feedback to and employees to cringe. Many managers and employees while maintaining their moral and supervisors avoid performance management motivation related tasks, but forward thinking companies • Put an employee performance development plan in take steps to successfully address this place that will help the employee to reach higher negative view of performance management. levels of effectiveness “Hiring and Developing the Best Employees” This workshop will provide managers and Professional Skills that Drive Business Results ™ supervisors with concrete guidelines and practical steps that they can use to improve the performance management processes in their teams or departments.
  • 9. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: How to Delegate Effectively Date 2/14/2014 Workshop Description Workshop Learning Goals IMC a Professional Development Workshops When the work of Rmanager gets beyond his After completing this workshop attendees will be capacity there should be some system of able to: sharing the work. This is why delegation of Winter 2014 • Move from domination to delegation by authority becomes an important tool in whichCurriculum authority and powers are divided and shared empowering employees appropriately amongst subordinates. • Identify why many managers and supervisors are reluctant to delegate their authority Through delegation, a manager, in fact, is • List the rules and guidelines for empowering multiplying himself by dividing/multiplying employees his work with the subordinates, yet many • Analyze the barriers to delegating in their managers and supervisors are reluctant to organization delegate their authority. “Hiring and Developing the Best Employees” This workshop provides managers and supervisors with the tools they need to Professional Skills that Drive Business Results ™ increase their effectiveness and develop subordinates by delegating effectively.
  • 10. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Workshop: Effective Communication Skills Date 2/21/2014 Workshop Description Workshop Learning Goals IMC R Professional on After completing this workshop You communicate with others every dayDevelopment Workshops attendees will be many levels but you may not always take time able to: to analyze how your natural communication Winter 2014 Curriculum your communication style affect your style affects others. • Identify how day-to-day interactions in positive and negative ways Learning about your natural communication • Assess how to change your communication style to style can help you to develop strategies for improve communication in certain situations communicating more effectively in your • Understand why and how your communication business and personal interactions. style may change when you are stressed • Listen more effectively to others This workshop will provide you with a model for understanding how people communicate differently. You will also learn how to adjust your communication style to become a more effective communicator when interacting Professional Skills that Drive Business Results ™ with others. “Hiring and Developing the Best Employees”
  • 11. IMC R - Professional Development Workshops 20 MinuteDevelopment Skills Workout © Professional Workshops Questions and Answers • Who is the instructor? The workshop instructor is Kevin Nash, PhD. Kevin is an Industrial Psychologist with over twenty years industry experience as a Human Resources executive. Kevin’s teaching experience includes five years as an instructor on the Master of Arts in Leadership program at Albertus Magnus College, Connecticut, and six years as a professor teaching HR Management on the MBA program at Kaplan University. He is also a faculty member of the American Management Association and a board member of the Institute of Behavioral and Applied Management. IMC R Professional Development Workshops Winter 2014 Curriculum • How do I get further information or sign up to attend a workshop? For further information or if you have questions contact Pat McCormack at 203 256 1233 or e mail her at patti@independentmaritime.com Numbers attending workshops are limited so early booking is advised. To secure a place at a workshop, reservations should be made no later than 48 hours prior to the published date of the workshop. “Hiring and Developing the Best Employees” • Do I have to attend all the workshops? No, you can sign up for any of the workshops. Please note that the first workshop “Interviewing Skills” is offered free of charge so that participants can evaluate the content and the value of attending further workshops. Attendance at further workshops will be charged at $350 per attendee for each workshop which is inclusive of all course materials and a working lunch • What is the location and times for the Workshops? Workshops run from 10:00 AM to 2:00 PM on the dates specified at the IMC R office located at: Professional Skills that Drive Business Results ™ IMC Recruiting 2425 Post Road, Suit 301 Southport, CT 06890