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Devising An
Efficient Sales Process
For B2B Entrepreneur
Helping Small Businesses Grow…
Ingredients of an effective sales process
1
www.biz2credit.in
Efficiency of your sales operation depends on how well does the sales team
understands the customer & target audience. Hence, devising the sales process
invloves the following steps:
 Critically Identify Your Target Audience
 Product or Service Mapping to Target Audience
 Dividing Your Customer Into Sub-Segments
 Develop Targeted Marketing Collaterals
 Develop Marketing Funnel
 Create Stage Specific Direct Marketing Mailer Campaign
 Socialise With Your Customers
 Conduct Pre-Launch Test Campaigns & Finalize it
 Closing The Sales Deal
Identify Your Target & Map Them
2
www.biz2credit.in
Critically Identify Your Target Audience
 Identify the point of sales for your kind of product or service.
 Idenitify the most nearest use of your product or service and the most distant use.
 Find the key decision makers & the influencers in your domain.
Product or Service Mapping to Target Audience
 Describe product or service & its feautres, usability in the most broadest possible way.
 Match features of the product or service to multiple pain points of your target
audience.
Develop Customer Sub-Segments & Marketing
Collaterals For Them
3
www.biz2credit.in
Dividing Your Customer Into Sub-Segments
 After making a good research on your customers & about their likes - dislikes, it is
important to further categorise your customers into further smalled groups.
 This will aid in creating customized sales campaign.
Product or Service Mapping to Target Audience
 Create pesentations, case studies, white-papers, articles, engagement models, trial
reports, pricing charts & business tools to help nurture your customer acquisition
process.
Develop Marketing Funnel & Support Each Stage
4
www.biz2credit.in
Develop Marketing Funnel to Track Your Customers’ Engagement & Interest
Stages
 Track your customer acquisition in various stages:
- Attract
- Engage
- Nurture
- Convert
Devel Targeted Support To Help The Customer To Next Stage
 Everytime a stage of interaction is completed, an automated mail confirming the
sucess should be notified to the customer
 The customer can be supported with various marketing material & sales call to help
the customer move to the next stage in our acquisition funnel.
Socialise With Your Customer
5
www.biz2credit.in
Engage With Your Customer On Various Social Channels
 Connect both as a brand as well as personally
 Promote your social media pages, activities & competitions to attract & engage your
clients.
 Connect with your personally to maintain one to one interaction & solve their
problems, queries personally.
 Use tools like Discover.ly to find any social link to an email id.
Sales Campaign Pre-Launch & Closing Sales
6
www.biz2credit.in
Conduct Pre-Launch Test Campaigns & Finalize it
 Take a sample group & conduct your sales campaign.
 Check for white-spaces & make the necessary refinements
 Conduct 2nd test campaign & then finalize the process
 Ensure convinience to customer at each step.
Close The Deal
 Ensure transparency at each step
 Provide the T&C, make sure that your customer are clear with the T&C.
 Handover a surprise gift to make the experience just awesome.
 Take references from your cleints to increase your client base.
Thank You For Viewing The
Presentation
Source:
www.biz2credit.in/blog
Helping Small Businesses Grow…

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Devising An Efficient Sales Process For B2B Entrepreneur

  • 1. Devising An Efficient Sales Process For B2B Entrepreneur Helping Small Businesses Grow…
  • 2. Ingredients of an effective sales process 1 www.biz2credit.in Efficiency of your sales operation depends on how well does the sales team understands the customer & target audience. Hence, devising the sales process invloves the following steps:  Critically Identify Your Target Audience  Product or Service Mapping to Target Audience  Dividing Your Customer Into Sub-Segments  Develop Targeted Marketing Collaterals  Develop Marketing Funnel  Create Stage Specific Direct Marketing Mailer Campaign  Socialise With Your Customers  Conduct Pre-Launch Test Campaigns & Finalize it  Closing The Sales Deal
  • 3. Identify Your Target & Map Them 2 www.biz2credit.in Critically Identify Your Target Audience  Identify the point of sales for your kind of product or service.  Idenitify the most nearest use of your product or service and the most distant use.  Find the key decision makers & the influencers in your domain. Product or Service Mapping to Target Audience  Describe product or service & its feautres, usability in the most broadest possible way.  Match features of the product or service to multiple pain points of your target audience.
  • 4. Develop Customer Sub-Segments & Marketing Collaterals For Them 3 www.biz2credit.in Dividing Your Customer Into Sub-Segments  After making a good research on your customers & about their likes - dislikes, it is important to further categorise your customers into further smalled groups.  This will aid in creating customized sales campaign. Product or Service Mapping to Target Audience  Create pesentations, case studies, white-papers, articles, engagement models, trial reports, pricing charts & business tools to help nurture your customer acquisition process.
  • 5. Develop Marketing Funnel & Support Each Stage 4 www.biz2credit.in Develop Marketing Funnel to Track Your Customers’ Engagement & Interest Stages  Track your customer acquisition in various stages: - Attract - Engage - Nurture - Convert Devel Targeted Support To Help The Customer To Next Stage  Everytime a stage of interaction is completed, an automated mail confirming the sucess should be notified to the customer  The customer can be supported with various marketing material & sales call to help the customer move to the next stage in our acquisition funnel.
  • 6. Socialise With Your Customer 5 www.biz2credit.in Engage With Your Customer On Various Social Channels  Connect both as a brand as well as personally  Promote your social media pages, activities & competitions to attract & engage your clients.  Connect with your personally to maintain one to one interaction & solve their problems, queries personally.  Use tools like Discover.ly to find any social link to an email id.
  • 7. Sales Campaign Pre-Launch & Closing Sales 6 www.biz2credit.in Conduct Pre-Launch Test Campaigns & Finalize it  Take a sample group & conduct your sales campaign.  Check for white-spaces & make the necessary refinements  Conduct 2nd test campaign & then finalize the process  Ensure convinience to customer at each step. Close The Deal  Ensure transparency at each step  Provide the T&C, make sure that your customer are clear with the T&C.  Handover a surprise gift to make the experience just awesome.  Take references from your cleints to increase your client base.
  • 8. Thank You For Viewing The Presentation Source: www.biz2credit.in/blog Helping Small Businesses Grow…