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Lecture 2




                     Language:
               The Way Words are Used
                                        (Technical Writing CS212)




                                  Abdisalam Issa-Salwe

                    Taibah University
       College of Computer Science & Engineering
             Computer Science Department




Topic list
  Consistency of Writing
  The 5 C’s
  Basic Technical Overview
  Professionalism & ethics in reporting
  Knowing Your Audience




                                                                            2
             College of Computer Science & Engineering, Taibah University




                                                                                1
Consistency of Writing
 When writing about technical information,
 it is important to be concise and exact
 about the subject matter.
 The task assigned may be in the form of a
 help document for a piece of software or a
 machine or it may concern a process or
 way of performing a task.
 User manuals, assembly instructions,
 analysis reports or summaries of lengthy
 reports are all types of technical writing.

                                                                         3
          College of Computer Science & Engineering, Taibah University




Consistency of Writing (cont…)
 Comprehensiveness -- all of the
 necessary information is present
 For precise language, you should
 avoid over-specifying details
 For precision, you must choose the
 appropriate level of detail
 Complex wording buries ideas
 Complex sentences misdirect

                                                                         4
          College of Computer Science & Engineering, Taibah University




                                                                             2
Consistency of Writing (cont…)
 The more muddled the original, the more
 revisions are needed to streamline it
 Avoid ambiguity: Ambiguity is a group of
 words that can have more than one
 meaning.




                                                                           5
            College of Computer Science & Engineering, Taibah University




Consistency of Writing (cont…)
 Word choice is a factor in clarity: use simple
 language wherever possible to counteract the
 abstract, highly specialized terms of science and
 technology.
 Enumeration: a powerful way to establish a
 series of observations and to emphasize each
 element.
 Stylistic clarity: promotes simple, direct
 language using simple sentences
 Overloaded sentences: Avoiding overloaded
 sentences and excessive normalization also
 contribute to clarity.
                                                                           6
            College of Computer Science & Engineering, Taibah University




                                                                               3
Consistency of Writing (cont…)

   Structural Clarity: makes easy for the
   reader to get the large picture.
   Contextual clarity: contributes to ease of
   understanding.
   Simplicity: Simplicity in language is
   obtained with directly worded sentences
   Transitional words and phrases: to clarify
   and smooth the movement from idea to
   idea.
                                                                                           7
              College of Computer Science & Engineering, Taibah University




Varying sentence openers allows for more
kinds of transitions between sentences

   Sentence #1               Sentence #2                                     Sentence #3


Topic of Sentence                                             Subject
Time of action                                                Prepositional Phrase
Location of action                                            Prepositional Phrase
Manner of action                                              Adverb
Subordinate action                                            Dependent Clause
Reason for action                                             Infinitive Phrase

                                                                                           8
              College of Computer Science & Engineering, Taibah University




                                                                                               4
Vary sentence openers to vary rhythm
subject-verb                                  Mount St. Helens erupted
                                              on May…

prepositional phrase                         In minutes, the mountain
                                             emitted…

adverb                                        Recently, debate has arisen...


dependent clause                            Although the exact time of the
                                            eruption surprised scientists,
                                            evidence had been collected...

infinitive phrase                            To understand the
                                             eruption, we have to...
                                                                               9
                College of Computer Science & Engineering, Taibah University




 The 5 C’s
 1.   Clarity: Clarity it is easily understood by your
      intended audience.
 2.   Comprehensiveness: all of the necessary
      information is present
 3.   Conciseness: it is clear without excess
      verbiage
 4.   Coherence: it is the quality of hanging
      together.
 5.   Correctness: grammatical and follows
      conventions

                                                                               10
                College of Computer Science & Engineering, Taibah University




                                                                                    5
Clarity
  A characteristic of a speech or a prose
  composition that communicates effectively
  with its intended audience Clarity is a
  special problem in technical and
  professional writing
  Clarity can be increase by:
    Structural Clarity
    Stylistic Clarity
    Contextual Clarity


                                                                           11
            College of Computer Science & Engineering, Taibah University




Comprehensiveness
  Comprehensiveness means that all of the
  necessary information is present; It has
  three main aspects:
    Document Accuracy
    Stylistic Accuracy
    Technical Accuracy
  Document accuracy is generally cultivated
  by a clear problem statement and by a
  preliminary outline.

                                                                           12
            College of Computer Science & Engineering, Taibah University




                                                                                6
Conciseness
 Conciseness has a special value in
 technical fields.
 Writers are often tempted to include
 everything that could be relevant to
 their subject, rather than merely
 everything that is relevant to the
 communication task at hand.
 The concise document is a piece of
 writing that conveys only the needed
 material.
                                                                           13
            College of Computer Science & Engineering, Taibah University




Coherence
 Coherence is the quality of hanging together, of
 providing the reader an easily followed path.
 Coherence is especially valued in technical
 communication and writing because of the
 inherent complexity of the subjects.
 Things which can promote coherence:
   Abstracts
   Clear titles
   Introductions
   Problem statements

                                                                           14
            College of Computer Science & Engineering, Taibah University




                                                                                7
Correctness


The state or quality of making correct
approach to writing;
Correctness in writing or speaking;
the correctness of a text or copy.




                                                                          15
           College of Computer Science & Engineering, Taibah University




Technical Basics

 1.   Professionalism and ethics in reporting
 2.   Knowing your audience
 3.   Outline writing
 4.   Report writing (rigid structure)




                                                                          16
           College of Computer Science & Engineering, Taibah University




                                                                               8
Professionalism & ethics in reporting
 Different individuals have different
 personalities, and different modes for
 communicating.
 If you apply a canned formula to your
 technical communications, the result may
 be awkward.
 Within the general structure of formal
 technical communication, there is room
 for your personality to show through.

                                                                         17
          College of Computer Science & Engineering, Taibah University




Knowing Your Audience
   At the very beginning… think about your
   likely audience.
   To whom you are presenting your
   work? What do I want the audience to
   get out of this work/document?
   The word selection, level of motivation,
   and background required for a report (or
   a presentation) depends greatly on the
   background of the audience.

                                                                         18
          College of Computer Science & Engineering, Taibah University




                                                                              9
Reference
 How to Write a Technical Report from
 Alan Smithee - A format using single
 column.pdf,
 http://www.zaipul.com/download/tdp
 Mohammad Alsuraihi, Technical Writing,
 CS212 Course notes, Taibah University,
 Madinah, KSA
 Abdisalam Issa-Salwe, lecture notes,
 Taibah University.
                                                                        19
         College of Computer Science & Engineering, Taibah University




                                                                             10

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Language: The Way Words are Use (Technical Writing CS212))

  • 1. Lecture 2 Language: The Way Words are Used (Technical Writing CS212) Abdisalam Issa-Salwe Taibah University College of Computer Science & Engineering Computer Science Department Topic list Consistency of Writing The 5 C’s Basic Technical Overview Professionalism & ethics in reporting Knowing Your Audience 2 College of Computer Science & Engineering, Taibah University 1
  • 2. Consistency of Writing When writing about technical information, it is important to be concise and exact about the subject matter. The task assigned may be in the form of a help document for a piece of software or a machine or it may concern a process or way of performing a task. User manuals, assembly instructions, analysis reports or summaries of lengthy reports are all types of technical writing. 3 College of Computer Science & Engineering, Taibah University Consistency of Writing (cont…) Comprehensiveness -- all of the necessary information is present For precise language, you should avoid over-specifying details For precision, you must choose the appropriate level of detail Complex wording buries ideas Complex sentences misdirect 4 College of Computer Science & Engineering, Taibah University 2
  • 3. Consistency of Writing (cont…) The more muddled the original, the more revisions are needed to streamline it Avoid ambiguity: Ambiguity is a group of words that can have more than one meaning. 5 College of Computer Science & Engineering, Taibah University Consistency of Writing (cont…) Word choice is a factor in clarity: use simple language wherever possible to counteract the abstract, highly specialized terms of science and technology. Enumeration: a powerful way to establish a series of observations and to emphasize each element. Stylistic clarity: promotes simple, direct language using simple sentences Overloaded sentences: Avoiding overloaded sentences and excessive normalization also contribute to clarity. 6 College of Computer Science & Engineering, Taibah University 3
  • 4. Consistency of Writing (cont…) Structural Clarity: makes easy for the reader to get the large picture. Contextual clarity: contributes to ease of understanding. Simplicity: Simplicity in language is obtained with directly worded sentences Transitional words and phrases: to clarify and smooth the movement from idea to idea. 7 College of Computer Science & Engineering, Taibah University Varying sentence openers allows for more kinds of transitions between sentences Sentence #1 Sentence #2 Sentence #3 Topic of Sentence Subject Time of action Prepositional Phrase Location of action Prepositional Phrase Manner of action Adverb Subordinate action Dependent Clause Reason for action Infinitive Phrase 8 College of Computer Science & Engineering, Taibah University 4
  • 5. Vary sentence openers to vary rhythm subject-verb Mount St. Helens erupted on May… prepositional phrase In minutes, the mountain emitted… adverb Recently, debate has arisen... dependent clause Although the exact time of the eruption surprised scientists, evidence had been collected... infinitive phrase To understand the eruption, we have to... 9 College of Computer Science & Engineering, Taibah University The 5 C’s 1. Clarity: Clarity it is easily understood by your intended audience. 2. Comprehensiveness: all of the necessary information is present 3. Conciseness: it is clear without excess verbiage 4. Coherence: it is the quality of hanging together. 5. Correctness: grammatical and follows conventions 10 College of Computer Science & Engineering, Taibah University 5
  • 6. Clarity A characteristic of a speech or a prose composition that communicates effectively with its intended audience Clarity is a special problem in technical and professional writing Clarity can be increase by: Structural Clarity Stylistic Clarity Contextual Clarity 11 College of Computer Science & Engineering, Taibah University Comprehensiveness Comprehensiveness means that all of the necessary information is present; It has three main aspects: Document Accuracy Stylistic Accuracy Technical Accuracy Document accuracy is generally cultivated by a clear problem statement and by a preliminary outline. 12 College of Computer Science & Engineering, Taibah University 6
  • 7. Conciseness Conciseness has a special value in technical fields. Writers are often tempted to include everything that could be relevant to their subject, rather than merely everything that is relevant to the communication task at hand. The concise document is a piece of writing that conveys only the needed material. 13 College of Computer Science & Engineering, Taibah University Coherence Coherence is the quality of hanging together, of providing the reader an easily followed path. Coherence is especially valued in technical communication and writing because of the inherent complexity of the subjects. Things which can promote coherence: Abstracts Clear titles Introductions Problem statements 14 College of Computer Science & Engineering, Taibah University 7
  • 8. Correctness The state or quality of making correct approach to writing; Correctness in writing or speaking; the correctness of a text or copy. 15 College of Computer Science & Engineering, Taibah University Technical Basics 1. Professionalism and ethics in reporting 2. Knowing your audience 3. Outline writing 4. Report writing (rigid structure) 16 College of Computer Science & Engineering, Taibah University 8
  • 9. Professionalism & ethics in reporting Different individuals have different personalities, and different modes for communicating. If you apply a canned formula to your technical communications, the result may be awkward. Within the general structure of formal technical communication, there is room for your personality to show through. 17 College of Computer Science & Engineering, Taibah University Knowing Your Audience At the very beginning… think about your likely audience. To whom you are presenting your work? What do I want the audience to get out of this work/document? The word selection, level of motivation, and background required for a report (or a presentation) depends greatly on the background of the audience. 18 College of Computer Science & Engineering, Taibah University 9
  • 10. Reference How to Write a Technical Report from Alan Smithee - A format using single column.pdf, http://www.zaipul.com/download/tdp Mohammad Alsuraihi, Technical Writing, CS212 Course notes, Taibah University, Madinah, KSA Abdisalam Issa-Salwe, lecture notes, Taibah University. 19 College of Computer Science & Engineering, Taibah University 10