Bill Stirling                            CEONational Adult Literacy Database
   NALD   Change – World, Work, Workplace   What we are seeing and hearing   Implications for Workplace Education
Online Resource Network for Literacyand Essential Skills in Canada.Communications Hub for the field.Online Resource Networ...
Created by Karl Fischhttp://thefischbowl.blogspot.com/
88
   10 Flatteners   Evolution of Web 2.0   Democratization   Empowerment
Then   Now
Increased use of computersMore automationHigher technical requirementsStandards/certificationGreater information flow
Computers and Tablets                                                                             89                      ...
   Every job requires    digital skills   Entry level positions    require a level of    tech-ability.                  ...
Then
Now
   Greater competitive pressures   Increasing focus on customer value   Increasingly price sensitive consumers   More ...
AVERAGE MANUFACTURERS SELLING PRICE                       6.8    AVERAGE EXCL. PETROLEUM REFINING                     2.3 ...
   More Collaborative Work   Less 9-5 – more 24/7   Shorter job tenures   More flexible work arrangements   Aging wor...
   Tight Labour Supply – going to get much worse   Employer of Choice   SMEs do not have HR skills or resources   Grea...
Six minutes to make money to:                                           •Pay taxes8:00                                    ...
Specific Skill Shortages Constraining Growth                                                    31%            Shortages, ...
Problem-Solving                                                                      38%        Technical Skills          ...
Orientation of New Employees                                                                69%               Health & Saf...
   Focus on Customer & Supplier Success   Mastering global supply chains   Knowledge management   Continuous commercia...
More this                   Less this   Continuous Learning        One-time “training”   More customer focus        Le...
I believe in what the business is doing          To have more flexible scheduleOpportunity to contribute to the business  ...
   More flexible, agile   Problem solvers, thinkers   Team members and team leaders   Wide range of skills – not just ...
Demand for employees that possess a mix ofboth “hard” & “soft” skills is rising ascompanies respond to intensified globale...
   The need for continuous workplace Learning    has never been greater   Training supports by governments are more    f...
Learning used to be something you did solelyin a classroom, like only getting your newsfrom a newspaper. These days, learn...
   Function below the level they need to be    successful in today’s economy   1% increase in literacy results and 2.5% ...
Reading    Document Use   Working with Others  Oral Communication   Numeracy     Computer Use    Thinking   Continuous Lea...
Learn about Essential Skills and the challengesfaced by New Brunswick businessesHear some case studies & best practicesLea...
   Focus on customer success   Build a learning culture.   See yourself as a global business.   Give your employees th...
   Bill Stirling   bill.stirling@nald.ca   www.nald.ca        @billstirling   506-457-6900
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
Implications of Change on Workplace Learning
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Implications of Change on Workplace Learning

  1. 1. Bill Stirling CEONational Adult Literacy Database
  2. 2.  NALD Change – World, Work, Workplace What we are seeing and hearing Implications for Workplace Education
  3. 3. Online Resource Network for Literacyand Essential Skills in Canada.Communications Hub for the field.Online Resource Network for Literacyand Essential Skills in Canada.Communications Hub for the field.
  4. 4. Created by Karl Fischhttp://thefischbowl.blogspot.com/
  5. 5. 88
  6. 6.  10 Flatteners Evolution of Web 2.0 Democratization Empowerment
  7. 7. Then Now
  8. 8. Increased use of computersMore automationHigher technical requirementsStandards/certificationGreater information flow
  9. 9. Computers and Tablets 89 Internet 89 Networking Devices 61 Productivity Software 60 HR, Accounting Software 56 Smartphones or Handheld Device 52 Customer Database Systems 47 Security Software and Hardware 47 Data Storage and Servers 44 Payment Processing Technology 27 E-commerce 26Audio/video conferencing systems 25 Inventory Management Systems 21 VOIP 17 Cloud Computing 15 Business Intelligence Tools 14 None of the above 3 Other 2 0 20 40 60 80 100
  10. 10.  Every job requires digital skills Entry level positions require a level of tech-ability. Ontario Literacy Coalition
  11. 11. Then
  12. 12. Now
  13. 13.  Greater competitive pressures Increasing focus on customer value Increasingly price sensitive consumers More Choice –Competitors are a “mouse click” away Workforce skills are increasingly important
  14. 14. AVERAGE MANUFACTURERS SELLING PRICE 6.8 AVERAGE EXCL. PETROLEUM REFINING 2.3 INTERMEDIATE GOODS 11.5 FINISHED GOODS -6.2 EQUIPMENT -8.9 LABOUR COSTS 21.5 TOTAL RAW MATERIALS 65.4 RAW MATERIALS EXCL. ENERGY 48.3 ENERGY 76.2 -20 -10 0 10 20 30 40 50 60 70 80 90 PERCENT CHANGE Source: Canadian Manufacturers & Exporters
  15. 15.  More Collaborative Work Less 9-5 – more 24/7 Shorter job tenures More flexible work arrangements Aging workforce Greater need for job specific training
  16. 16.  Tight Labour Supply – going to get much worse Employer of Choice SMEs do not have HR skills or resources Greater focus on Lean, or CI Respect, Trust, No-Blame, Flexible  Greater emphasis on PEOPLE.  Change in culture and leadership
  17. 17. Six minutes to make money to: •Pay taxes8:00 •Invest in Training •Invest in R&D, new products 7:547:53 •Make a profit7:467:397:327:247:177:10 86 88 90 92 94 96 98 00 02 04 06 19 19 19 19 19 19 19 20 20 20 20 Source: Canadian Manufacturers & Exporters
  18. 18. Specific Skill Shortages Constraining Growth 31% Shortages, but not a Constraint on Growth 30% Significant Increases in Labour Costs 26% Competing for Labour 25% No Problem Attracting or Retaining Skilled Workers 24% General Labour Shortages Constraining Growth 17% Shortages Require Firm to Improve 15% Shortages Require Firm to Invest in Automation 12% Shortages Require Firm to Outsource 12%Shortages Require Firm to Close/Forego Product Lines 3% 0% 5% 10% 15% 20% 25% 30% 35% Percentage of Companies Source: Canadian Manufacturers & Exporters
  19. 19. Problem-Solving 38% Technical Skills 35%Verbal Communication 27% Basic Employability 26% Teamwork 24% Innovation/Creativity 20% Learning/Flexibility 19% Supervisory/Managem 17% Interpersonal 17% Project Management 16% Reading/Writing 16% Read/Translate 15% Entrepreneurship 13% Computer 13% Math 10% Lack of Credentials 10% 0% 5% 10% 15% 20% 25% 30% 35% 40% Percentage of Companies Source: Canadian Manufacturers & Exporters
  20. 20. Orientation of New Employees 69% Health & Safety 65% Technical Skills 63%Leadership/Management Skills 40% Computer Skills 39%Lean/Continuous Improvement 33% Communication Skills 32% Customer Service 29% Teamwork 28% Literacy/Math Skills 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% Percentage of Companies Source: Canadian Manufacturers & Exporters
  21. 21.  Focus on Customer & Supplier Success Mastering global supply chains Knowledge management Continuous commercialization of new and improved products & processes Agility & Customization Customer Value – Design, Engineering, Service, Financing Environmental sustainability Time to market – Product Development to Customer Response Lean – Products, Processes, Enterprise, Business Networks Source: Canadian Manufacturers & Exporters
  22. 22. More this Less this Continuous Learning  One-time “training” More customer focus  Less product focus  Narrow market More Globally aware presence C.I., Lean, TPS,  Silos, “good enough”, enhanced productivity
  23. 23. I believe in what the business is doing To have more flexible scheduleOpportunity to contribute to the business Less bureaucracy Impressed by owner No other opportunity Profit Sharing other 0 10 20 30 40 50
  24. 24.  More flexible, agile Problem solvers, thinkers Team members and team leaders Wide range of skills – not just task related Masters of technology Understand customer demand and needs Lifelong commitment to learning
  25. 25. Demand for employees that possess a mix ofboth “hard” & “soft” skills is rising ascompanies respond to intensified globaleconomic competition.
  26. 26.  The need for continuous workplace Learning has never been greater Training supports by governments are more focussed on workplace learning Lifelong learning occurs in the workplace Successful firms adopt a “learning culture”
  27. 27. Learning used to be something you did solelyin a classroom, like only getting your newsfrom a newspaper. These days, learningshould be thought of as part formal, informaland social; it’s continuous, connected andcollaborative.
  28. 28.  Function below the level they need to be successful in today’s economy 1% increase in literacy results and 2.5% increase in productivity and 1.5% increase in GDP. Most of these people are in the labour force.
  29. 29. Reading Document Use Working with Others Oral Communication Numeracy Computer Use Thinking Continuous Learning
  30. 30. Learn about Essential Skills and the challengesfaced by New Brunswick businessesHear some case studies & best practicesLearn about successful programs to addresslow essential skills levels with your employees April 26, Moncton
  31. 31.  Focus on customer success Build a learning culture. See yourself as a global business. Give your employees the tools and supports to be problem solvers & risk-takers. Build learning into everything you do.
  32. 32.  Bill Stirling bill.stirling@nald.ca www.nald.ca @billstirling 506-457-6900

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