2. Prime directive
"Regardless of what we discover, we understand and
truly believe that everyone did the best job they could,
given what they knew at the time, their skills and
abilities, the resources available, and the situation at
hand.“
10. The 7 habits of highly effective people
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand,
then to be understood
6. Synergize
7. Sharpen the Saw
11. The 7 habits of highly effective people
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand,
then to be understood
6. Synergize
7. Sharpen the Saw
13. Seek first to understand
• Shifting your point of view
• Investigate protocol
• Core Protocols, GNU GPL, Jim
and Michele McCarthy
• Clean Language
• Non Violent Communication
14. The 7 habits of highly effective people
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand,
then to be understood
6. Synergize
7. Sharpen the Saw
15. Habit 1: be proactive
The Circle of Concern is the area that we care about.
Images: https://sivers.org/circles
16. Habit 1: be proactive
The Circle of Influence is the area that we have control over.
17. Habit 1: be proactive
Working within the Circle of Concern can make it grow.
18. Turn the Ship Around
Book
Audiobook
Giving people control
in an extreme environment
24. Principle: leading up the chain
“If your boss isn’t making a decision in a timely
manner or providing necessary support for you
and your team, don’t blame the boss.”
25. Principle: leading up the chain
“First, blame yourself. Examine what you can
do to better convey the critical information for
decisions to be made and support allocated.”
26. Principle: leading up the chain
“Leading up the chain takes much more savvy
and skill than leading down the chain”