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Giving Good Whiteboard: The Art of Effective Diagramming March 29, 2007 Shared Insights – Enterprise Architecture Conference Bill Branson Author, Consultant, Coach
What's So Powerful About Visual Communications, Anyway? ,[object Object],[object Object],[object Object],[object Object],[object Object],It Works!! (c) 2007-2008 WhiteboardsThatWork.com
Time to Ponder … ,[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Before You Draw: Three Essential "Knows" ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
In the last 30 days… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
In the next 30 days… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Quick Example ,[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Other Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Disclaimer … ,[object Object],(c) 2007-2008 WhiteboardsThatWork.com
The Power of the One Page Diagram ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Example: One-page Diagram – Year 1 (c) 2007-2008 WhiteboardsThatWork.com
Example: One-page Diagram – Year 2 (c) 2007-2008 WhiteboardsThatWork.com
One-page Diagram ,[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Example: One-page Diagram – Year 2 (c) 2007-2008 WhiteboardsThatWork.com
Infrastructure Framework Pattern End Users User  Client Application Servers Files Network Resources Data E-Mail Security Services (Authen- tication) Network (c) 2007-2008 WhiteboardsThatWork.com Security Services (Personal Firewall) Security Services (Firewalls) Network Devices
Normalized Conceptual Use Case (c) 2007-2008 WhiteboardsThatWork.com Where? Local Remote Who? Associate, Contractor General Public Trusted Partner or Vendor What? Network Resources Terminal Services / Published Application Locally-Installed Application Application / Web Server How?
Normalized Use Case #1 Who? Where? Associate, Contractor What? Terminal Services / Published Application Locally-Installed Application Local Remote General Public Trusted Partner or Vendor Application / Web Server Network Resources How? (c) 2007-2008 WhiteboardsThatWork.com
Normalized Use Case #7 Who? Where? Associate, Contractor What? Terminal Services / Published Application Locally-Installed Application Local Remote General Public Trusted Partner or Vendor Application / Web Server Network Resources How? (c) 2007-2008 WhiteboardsThatWork.com
Logical Pattern #1 MAN WAN End Users User Client Network Resources Security Services (Authentication) Network Application Servers Non-Tacoma Offices Tacoma Office LAN Files Data E-Mail Network Resources  File Servers  Databases  Print Servers  Support servers  Data collector  Data store  AppSense  Web server  Test environment  Anti-virus  Disaster recovery XP Laptop Non 909 Tacoma Non Tacoma (Authentication request) 1 (Credential) 2 (Terminal services request) 3 (Authentication request) 4 (Authentication response) 5 (Access to network resources) 6 Associate, Contractor Terminal Services Local App Local Remote General Public Partner or Vendor App/Web Server Non-Russell supported Non-Russell supported Non-Russell hosted and supported Russell hosted and supported (c) 2007-2008 WhiteboardsThatWork.com Terminal Services  Stores objects  Authentication  Authorization  Fail-over  Replication  Test Environment  External Management  Report/audit  WINS  DNS  TS Licenses Domain Controller Browser Client Not IT- Supported Internet Browser Basic Image User Experience XP TS Thin Desktop NT authent. + Russell Dial-up Access + MS Office Applications XP Desktop Thick Client
Logical Pattern #7 Public 1 2 3 Database (Exodus) Associate, Contractor Terminal Services Local App Local Remote General Public Partner or Vendor App/Web Server Non-Company managed Non-Company hosted Non-Company hosted and managed Company hosted and managed User Client Network Application Servers Security Services (Firewalls) Network Devices End Users Network Resources Browser Client Not IT- Supported Internet Browser Not IT- Supported (Access to Company public Web) Internet (c) 2007-2008 WhiteboardsThatWork.com Non-Spt’d Device  Blocks inbound  Limited outbound  NAT Comp. addressess (non-tacoma)  Logs/Audits Internet Firewall  SSL  NAT  Load Balancing  Service filters (port) Load Balancer Web (Exodus)  Company.com (Connect to ISP) (Permitted traffic)
Using the Secret Weapon of Color ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
The Three S's: Size, Shape, and Selective Proximity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Don't Forget About Logical Sequencing  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Example: Trading Department (BEFORE) (c) 2007-2008 WhiteboardsThatWork.com
Example: Trading Department (AFTER) (c) 2007-2008 WhiteboardsThatWork.com
Example: Knowledge Mgmt (BEFORE) Author Create Store Manage Discover Share Search View (c) 2007-2008 WhiteboardsThatWork.com
Example: Knowledge Mgmt (AFTER) Author Create Store Manage Discover Share Search View TACIT EXPLICIT LEVERAGE CREATE (c) 2007-2008 WhiteboardsThatWork.com
Data Inventory Tool (c) 2007-2008 WhiteboardsThatWork.com
10 Pounds in a 5 Pound Sack: 3-D ,[object Object],[object Object],[object Object],[object Object],[object Object],(c) 2007-2008 WhiteboardsThatWork.com
Example: Sequencing, Color, 3D (c) 2007-2008 WhiteboardsThatWork.com
TRADING CONTEXT MAP COMPLEXITY • SEC • CFTC • CFA • OCC • Bank of Ireland UNCERTAINTIES Real-time Regulatory People PROCESS • Multiple internal/external parties  • Multiple countries • Multiple time zones • Multiple maturity, trade, settlement dates • Manual • Labor intensive daily cash  position • No pre-trade compliance • Market changes •  Redemptions/subscriptions Status Reporting • Highly specialized • High dependence • • • • • Markets • Regulation • Legislation TECHNOLOGY  FACTORS • Technology Factors • Limited/no technical support • Aging/small vendor • Desktop grade technology • Duplication with RIS (c) 2007-2008 WhiteboardsThatWork.com
Want to learn more? ,[object Object],Questions? (c) 2007-2008 WhiteboardsThatWork.com

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Giving Good Whiteboard

  • 1. Giving Good Whiteboard: The Art of Effective Diagramming March 29, 2007 Shared Insights – Enterprise Architecture Conference Bill Branson Author, Consultant, Coach
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Example: One-page Diagram – Year 1 (c) 2007-2008 WhiteboardsThatWork.com
  • 12. Example: One-page Diagram – Year 2 (c) 2007-2008 WhiteboardsThatWork.com
  • 13.
  • 14. Example: One-page Diagram – Year 2 (c) 2007-2008 WhiteboardsThatWork.com
  • 15. Infrastructure Framework Pattern End Users User Client Application Servers Files Network Resources Data E-Mail Security Services (Authen- tication) Network (c) 2007-2008 WhiteboardsThatWork.com Security Services (Personal Firewall) Security Services (Firewalls) Network Devices
  • 16. Normalized Conceptual Use Case (c) 2007-2008 WhiteboardsThatWork.com Where? Local Remote Who? Associate, Contractor General Public Trusted Partner or Vendor What? Network Resources Terminal Services / Published Application Locally-Installed Application Application / Web Server How?
  • 17. Normalized Use Case #1 Who? Where? Associate, Contractor What? Terminal Services / Published Application Locally-Installed Application Local Remote General Public Trusted Partner or Vendor Application / Web Server Network Resources How? (c) 2007-2008 WhiteboardsThatWork.com
  • 18. Normalized Use Case #7 Who? Where? Associate, Contractor What? Terminal Services / Published Application Locally-Installed Application Local Remote General Public Trusted Partner or Vendor Application / Web Server Network Resources How? (c) 2007-2008 WhiteboardsThatWork.com
  • 19. Logical Pattern #1 MAN WAN End Users User Client Network Resources Security Services (Authentication) Network Application Servers Non-Tacoma Offices Tacoma Office LAN Files Data E-Mail Network Resources  File Servers  Databases  Print Servers  Support servers  Data collector  Data store  AppSense  Web server  Test environment  Anti-virus  Disaster recovery XP Laptop Non 909 Tacoma Non Tacoma (Authentication request) 1 (Credential) 2 (Terminal services request) 3 (Authentication request) 4 (Authentication response) 5 (Access to network resources) 6 Associate, Contractor Terminal Services Local App Local Remote General Public Partner or Vendor App/Web Server Non-Russell supported Non-Russell supported Non-Russell hosted and supported Russell hosted and supported (c) 2007-2008 WhiteboardsThatWork.com Terminal Services  Stores objects  Authentication  Authorization  Fail-over  Replication  Test Environment  External Management  Report/audit  WINS  DNS  TS Licenses Domain Controller Browser Client Not IT- Supported Internet Browser Basic Image User Experience XP TS Thin Desktop NT authent. + Russell Dial-up Access + MS Office Applications XP Desktop Thick Client
  • 20. Logical Pattern #7 Public 1 2 3 Database (Exodus) Associate, Contractor Terminal Services Local App Local Remote General Public Partner or Vendor App/Web Server Non-Company managed Non-Company hosted Non-Company hosted and managed Company hosted and managed User Client Network Application Servers Security Services (Firewalls) Network Devices End Users Network Resources Browser Client Not IT- Supported Internet Browser Not IT- Supported (Access to Company public Web) Internet (c) 2007-2008 WhiteboardsThatWork.com Non-Spt’d Device  Blocks inbound  Limited outbound  NAT Comp. addressess (non-tacoma)  Logs/Audits Internet Firewall  SSL  NAT  Load Balancing  Service filters (port) Load Balancer Web (Exodus)  Company.com (Connect to ISP) (Permitted traffic)
  • 21.
  • 22.
  • 23.
  • 24. Example: Trading Department (BEFORE) (c) 2007-2008 WhiteboardsThatWork.com
  • 25. Example: Trading Department (AFTER) (c) 2007-2008 WhiteboardsThatWork.com
  • 26. Example: Knowledge Mgmt (BEFORE) Author Create Store Manage Discover Share Search View (c) 2007-2008 WhiteboardsThatWork.com
  • 27. Example: Knowledge Mgmt (AFTER) Author Create Store Manage Discover Share Search View TACIT EXPLICIT LEVERAGE CREATE (c) 2007-2008 WhiteboardsThatWork.com
  • 28. Data Inventory Tool (c) 2007-2008 WhiteboardsThatWork.com
  • 29.
  • 30. Example: Sequencing, Color, 3D (c) 2007-2008 WhiteboardsThatWork.com
  • 31. TRADING CONTEXT MAP COMPLEXITY • SEC • CFTC • CFA • OCC • Bank of Ireland UNCERTAINTIES Real-time Regulatory People PROCESS • Multiple internal/external parties • Multiple countries • Multiple time zones • Multiple maturity, trade, settlement dates • Manual • Labor intensive daily cash position • No pre-trade compliance • Market changes • Redemptions/subscriptions Status Reporting • Highly specialized • High dependence • • • • • Markets • Regulation • Legislation TECHNOLOGY FACTORS • Technology Factors • Limited/no technical support • Aging/small vendor • Desktop grade technology • Duplication with RIS (c) 2007-2008 WhiteboardsThatWork.com
  • 32.