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WE CANNOT AFFORD NOT
SHARING OUR KNOWLEDGE
      AULIA BRAMANDITA
PARADIGM ABOUT KNOWLEDGE SHARING

    Old Paradigm       New Paradigm


                     SHARING
KNOWLEDGE          KNOWLEDGE IS
 IS POWER             POWER
IMPORTANCE OF
KNOWLEDGE SHARING
 Fact that it is essential to
  convince the corporate
culture that everyone could
 benefit from knowledge
          sharing
THE NEED OF KNOWLEDGE MANAGEMENT
• “Knowledge has become the key resource, for a nation’s military
  strength as well as for its economic strength… is fundamentally
  different from the traditional key resources of the economist – land,
  labor, and even capital…we need systematic work on the quality of
  knowledge and the productivity of knowledge… the performance
  capacity, if not the survival, of any organization in the knowledge
  society will come increasingly to depend on those two factors”
  [Drucker,1994]
KNOWLEDGE
Knowledge is information possessed in the mind of individuals


  Knowledge is related to facts, procedures, concepts,
  interpretations, ideas, observations and judgment’s

Knowledge is the result of cognitive
processing triggered by the inflow of new stimuli
KNOWLEDGE
COMPONENTS
                                   PEOPLE
                                 attitudes, sharing,
                                 innovation, skills,
                              teamwork, motivation,
                                       vision




              PROCESS                           TECHNOLOG
                 workflows,                         Y
              integration, best                 data stores, networks,
             practices, business                internet, data mining,
                 intelligence                       decision tools
• Intangible products - ideas, processes, information are taking a growing
  share of global trade from the traditional, tangible goods of the
  manufacturing economy.
• Increasingly the only sustainable competitive advantage is continuous
  innovation (application of new knowledge)

• "Our problem as an organization is that we don't know what we know".
  Expertise learnt and applied in one part of the organization is not
  leveraged in another.
• Increasing turnover of staff. When someone leaves an organization
  their knowledge walks out of the door with them.
• The amount of time available to experience and acquire
  knowledge has diminished
• Changes in strategic direction may result in the loss of
  knowledge in a specific area

• Accelerating change - technology, business and social. As
  things change so does our knowledge base
• Reductions in staffing create a need to replace informal
  knowledge with formal methods
WHY KNOWLEDGE SHARING ARE REQUIRED
    The amount of information and knowledge is growing rapidly,
    mainly due to the explosion of ICT.


   A necessary consequence of the increasing pool of knowledge is
   increased specialization. No one can keep with all new
   developments within this broad range of required competencies.
   Therefore, specialization is required.

   Consequence of the explosion of knowledge is that
   education no longer should be regarded as a phase life,
   but rather as a life-long experience.
MOTIVATING KNOWLEDGE SHARING
• Knowledge is a perishable. Knowledge is increasingly short-lived. If you do not
  make use of your knowledge then it rapidly loses its value.
• Even with the low level of knowledge sharing that goes on today – if you do
  not make your knowledge productive than someone else with that same
  knowledge will.
• By sharing your knowledge, you gain more then you lose. Sharing knowledge is
  a synergistic process – you get more out than you put in.
• To get most things done in an organization today requires a collaborative effort.
KNOWLEDGE SHARING:
         CONCEPTUAL FRAMEWORK

Primary tools to practicing   Organizational    Process
                                                             Technology
knowledge management           Dynamics        Engineering
KNOWLEDGE SHARING PROCESS
                   Knowledge Creation



 Apply Knowledge                         Store Knowledge



                   Distribute Transfer
                       Knowledge
THE ROLE OF TECHNOLOGY (1/2)
• Some people believe that we do not need technology to implement Knowledge Management.
  To some extent, they are right - Knowledge Management is fundamentally about people – not
  technology. However, there is no way that you can share knowledge effectively within an
  organization without technology.
• Technology plays a important role and one of key part of changing the corporate culture to
  knowledge sharing one. In lot ways, it is technology that made knowledge sharing take place.
• If implemented well and if people are trained and educated in its use, knowledge sharing
  technology is good.
THE ROLE OF TECHNOLOGY (2/2)
• Accommodates knowledge exchange and communication
• Allows sending messages to multiple persons simultaneously
• Offers a variety of services
• Integrates systems and networks
BARRIERS TO KNOWLEDGE SHARING
       IMPLEMENTATIONS
  • Psychological fear of IT
  • Lack of understanding of the power of Knowledge Management

  • Inappropriate decision-making and operational structure
  • Lack of simple, easy-to understand-and- implement tools

  • IT cannot solve what is essentially a management problem (store
    human intelligence and experience)
ISSUES ON KNOWLEDGE SHARING

• “Effective KM is not about making a choice between
 “software vs. wetware, classroom vs. hands-on, formal vs.
 informal, technical vs. social…uses all the options available
 to motivated employees to put knowledge to work …[and]
 depends on recognizing that all of these options basically
 need each other” [Stewart, 2002].
BENEFITS OF KNOWLEDGE SHARING
   • Keep innovating by encouraging the free flow
     of ideas
   • Help in understanding markets and customers


   • Development of product and services
   • Development of vision and strategies
BENEFITS OF KNOWLEDGE SHARING

    • Reduce costs by eliminating redundant
      or unnecessary processes


    • Enhance employee retention rates by
      recognizing the value of employee's
      knowledge
SUMMARY
• The most effective way to create a knowledge sharing culture – is first to start to
  practice it at your level. The higher up the organization the more effective you will
  be in changing the culture. Second, put in place the knowledge sharing technology
  and train & educate people in its effective use.
• Knowledge sharing as a concept is very attractive and provides huge business
  opportunities that should not be missed. It is an engine that transforms knowledge
  into business value. Learning from past mistakes, time will change and takes
  knowledge sharing as the concept in the right direction and obtain its benefits to the
  fullest.
“   An investment in knowledge pays
            the best interest
                            Benjamin Franklin
                                                ”
    THANK YOU FOR YOUR ATTENTION

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We cannot afford not sharing our knowledge

  • 1. WE CANNOT AFFORD NOT SHARING OUR KNOWLEDGE AULIA BRAMANDITA
  • 2. PARADIGM ABOUT KNOWLEDGE SHARING Old Paradigm New Paradigm SHARING KNOWLEDGE KNOWLEDGE IS IS POWER POWER
  • 3. IMPORTANCE OF KNOWLEDGE SHARING Fact that it is essential to convince the corporate culture that everyone could benefit from knowledge sharing
  • 4. THE NEED OF KNOWLEDGE MANAGEMENT • “Knowledge has become the key resource, for a nation’s military strength as well as for its economic strength… is fundamentally different from the traditional key resources of the economist – land, labor, and even capital…we need systematic work on the quality of knowledge and the productivity of knowledge… the performance capacity, if not the survival, of any organization in the knowledge society will come increasingly to depend on those two factors” [Drucker,1994]
  • 5. KNOWLEDGE Knowledge is information possessed in the mind of individuals Knowledge is related to facts, procedures, concepts, interpretations, ideas, observations and judgment’s Knowledge is the result of cognitive processing triggered by the inflow of new stimuli
  • 6. KNOWLEDGE COMPONENTS PEOPLE attitudes, sharing, innovation, skills, teamwork, motivation, vision PROCESS TECHNOLOG workflows, Y integration, best data stores, networks, practices, business internet, data mining, intelligence decision tools
  • 7. • Intangible products - ideas, processes, information are taking a growing share of global trade from the traditional, tangible goods of the manufacturing economy. • Increasingly the only sustainable competitive advantage is continuous innovation (application of new knowledge) • "Our problem as an organization is that we don't know what we know". Expertise learnt and applied in one part of the organization is not leveraged in another. • Increasing turnover of staff. When someone leaves an organization their knowledge walks out of the door with them.
  • 8. • The amount of time available to experience and acquire knowledge has diminished • Changes in strategic direction may result in the loss of knowledge in a specific area • Accelerating change - technology, business and social. As things change so does our knowledge base • Reductions in staffing create a need to replace informal knowledge with formal methods
  • 9. WHY KNOWLEDGE SHARING ARE REQUIRED The amount of information and knowledge is growing rapidly, mainly due to the explosion of ICT. A necessary consequence of the increasing pool of knowledge is increased specialization. No one can keep with all new developments within this broad range of required competencies. Therefore, specialization is required. Consequence of the explosion of knowledge is that education no longer should be regarded as a phase life, but rather as a life-long experience.
  • 10. MOTIVATING KNOWLEDGE SHARING • Knowledge is a perishable. Knowledge is increasingly short-lived. If you do not make use of your knowledge then it rapidly loses its value. • Even with the low level of knowledge sharing that goes on today – if you do not make your knowledge productive than someone else with that same knowledge will. • By sharing your knowledge, you gain more then you lose. Sharing knowledge is a synergistic process – you get more out than you put in. • To get most things done in an organization today requires a collaborative effort.
  • 11. KNOWLEDGE SHARING: CONCEPTUAL FRAMEWORK Primary tools to practicing Organizational Process Technology knowledge management Dynamics Engineering
  • 12. KNOWLEDGE SHARING PROCESS Knowledge Creation Apply Knowledge Store Knowledge Distribute Transfer Knowledge
  • 13. THE ROLE OF TECHNOLOGY (1/2) • Some people believe that we do not need technology to implement Knowledge Management. To some extent, they are right - Knowledge Management is fundamentally about people – not technology. However, there is no way that you can share knowledge effectively within an organization without technology. • Technology plays a important role and one of key part of changing the corporate culture to knowledge sharing one. In lot ways, it is technology that made knowledge sharing take place. • If implemented well and if people are trained and educated in its use, knowledge sharing technology is good.
  • 14. THE ROLE OF TECHNOLOGY (2/2) • Accommodates knowledge exchange and communication • Allows sending messages to multiple persons simultaneously • Offers a variety of services • Integrates systems and networks
  • 15. BARRIERS TO KNOWLEDGE SHARING IMPLEMENTATIONS • Psychological fear of IT • Lack of understanding of the power of Knowledge Management • Inappropriate decision-making and operational structure • Lack of simple, easy-to understand-and- implement tools • IT cannot solve what is essentially a management problem (store human intelligence and experience)
  • 16. ISSUES ON KNOWLEDGE SHARING • “Effective KM is not about making a choice between “software vs. wetware, classroom vs. hands-on, formal vs. informal, technical vs. social…uses all the options available to motivated employees to put knowledge to work …[and] depends on recognizing that all of these options basically need each other” [Stewart, 2002].
  • 17. BENEFITS OF KNOWLEDGE SHARING • Keep innovating by encouraging the free flow of ideas • Help in understanding markets and customers • Development of product and services • Development of vision and strategies
  • 18. BENEFITS OF KNOWLEDGE SHARING • Reduce costs by eliminating redundant or unnecessary processes • Enhance employee retention rates by recognizing the value of employee's knowledge
  • 19. SUMMARY • The most effective way to create a knowledge sharing culture – is first to start to practice it at your level. The higher up the organization the more effective you will be in changing the culture. Second, put in place the knowledge sharing technology and train & educate people in its effective use. • Knowledge sharing as a concept is very attractive and provides huge business opportunities that should not be missed. It is an engine that transforms knowledge into business value. Learning from past mistakes, time will change and takes knowledge sharing as the concept in the right direction and obtain its benefits to the fullest.
  • 20. An investment in knowledge pays the best interest Benjamin Franklin ” THANK YOU FOR YOUR ATTENTION