Project Management Tools and Techniques

1. London School of Business and Finance

2.  Tools, techniques and methodologies are ways of getting
work done within a project environment. This lecture
explains what they are and why they are needed. It goes
on to overview some of the most common tools.
 Learning Objectives
In this lecture you will learn the principles behind tools,
techniques and methodologies. You will explore popular
project management and quality management
approaches.
 Recommended Reading
Core text (Shtub et al) Ch 5 pp 180-188 & 203-216
Core text (Shtub et al) Ch 8 pp 360-371
Core text (Shtub et al) Ch 9 pp 397-416

3. 1. Introduction
2. Designing the organisation
3. Project life cycle
4. Project tools and techniques
5. Resourcing and budgeting
6. Implementation
7. Communication and culture
8. Variance and change
9. Risk management and uncertainty
10. Project outcomes

4. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

5. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

6. 1. Tool: software, object or idea to help you to
a limited task within a project.
2. Methodology or technique: unified set of
principles, patterns, procedures, tools and
examples for completing a complex job.

7. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

8. 1. Work can be done better, faster or less
expensively.
2. Standardised approach.
3. Uses the proven experience of experts and
peer professionals.
4. Improve cooperation & coordination among
team members and other stakeholders.
5. May be a customer requirement.

9. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

10. Source: web: www.dba-oracle.com

11. 1. Identify the problem.
2. Define the objectives.
3. Generate viable alternatives.
4. Identify the environmental constraints
(PESTEL).
5. Identify and list monetary costs and benefits
of each alternative.
6. Calculate B/C ratios, payback, NPV, RoI etc
for each alternative.
7. Prepare report with recommendation.
Source: core text

12. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

13. Source: web: www.mirrorservice.org

14. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

15. Source: web: www.romankoch.ch

16. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

17. Source: web: www.britannica.com

18. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

19. 1. Garvin’s 8 dimensions
◦ Performance
◦ Features
◦ Reliability
◦ Conformance
◦ Durability
◦ Serviceability
◦ Aesthetics
◦ Perceived quality

20. 1. Quality Management is:
◦ Quality planning
◦ Quality assurance
◦ Quality control
2. Total Quality Management
3. ISO 9000

21. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

22. 1. A tool is only as good as its user.
2. Training and knowledge maintenance.
3. Inconsistency between different tools and
methodologies.
4. Standardised versus proprietary.
5. Over-reliance on tools & techniques.
6. Obsolescence.

23. 1. About this lecture
2. What are tools and techniques?
3. Why is this important?
4. Cost-benefit analysis
5. Decision tree
6. Gantt chart
7. Critical path analysis
8. Quality management
9. Limitations
10. Exercises

24. 1. Find an article that discusses quality
management. Explain why quality
management is necessary in projects?
2. What is a methodology? Identify a
methodology used in project management,
and describe its key features.

25. 1. Introduction
2. Designing the organisation
3. Project life cycle
4. Project tools and techniques
5. Resourcing and budgeting
6. Implementation
7. Communication and culture
8. Variance and change
9. Risk management and uncertainty
10. Project outcomes