This document discusses how to improve email marketing efforts. It recommends automating messages like welcome emails and follow up series. It also suggests gathering subscribers through forms on the website and social media. Additionally, the document advises setting clear subscriber expectations and sharing past email examples. Finally, it proposes optimizing efforts through segmentation, split testing forms and emails, and analyzing metrics. The overall goal is to improve open and click-through rates and generate more sales from email campaigns.
How To Get The Results You Want From An Email Campaign
1. EMAIL MARKETING
How to get the results you want from an email campaign
Crystal Gouldey
AWeber Communications
Slides available at: http://www.slideshare.net/aweberinc/
crystalg@aweber.com
2. WHAT YOU’LL LEARN
- Why you should use email for your business
- How to start your email marketing right
- Ideas for improving your email efforts
3. WHY EMAIL?
MarketingProfs:
$40 for every $1
spent on email
marketing
Source: Monetate
4. EMAIL MARKETING SUCCESS
The Bee Folks
Snail mail: $500 to send 2,000
postcards. Return: Maybe 2-3
used the coupon code.
Email: $50/month to send
unlimited emails. Return:
Generates a couple thousand
dollars in sales per email.
5. STEPS TO TAKE
1. Automate your messages
2. Gather subscribers
3. Set clear expectations
4. Optimize for better results
6. STEP 1: AUTOMATIC EMAILS
- Welcome email
- Follow up series
- Blog to email
9. CHEF TONY’S SERIES
Message Subject Open Rate
1 Welcome 81%
2 $10 off coupon 133%
3 Half price on wine bottles 85%
4 Special price on bottomless mimosas 66%
5 $40 date night special, 20% off wine bottle 75%
Step 1
18. CASE STUDY
Social Media Examiner
Founded in 2009 - used pop ups, social media and other
integrations to fuel growth
Currently has close to 180,000 subscribers and exponential
growth
Sells newsletter ad space for up to $3,600
Step 2
19. STEP 3: SET SUBSCRIBER
EXPECTATIONS
- Clear sign up page
- Archive of emails
- Eliminate dead ends
25. STEP 4: OPTIMIZATION
- Segmenting
- Split testing web forms
- Split testing emails
26. SEGMENTATION
Indianapolis Symphony Orchestra
Re-engagement Campaign Tactics
1. Segment based on music types
2. Re-engagement offer w/ free ticket
sent to most active subscribers
3. Similar sends to remainder of list,
six months apart
4. Non-responders were removed
Source: MarketingSherpa
Step 4
27. SEGMENTATION
Indianapolis Symphony Orchestra Results
1. Opt in list was reduced by 96% - BUT...
2. Online sales doubled since campaign began
3. More than 40% of subscribers have bought tickets
4. More engaged list now yields 35% of purchases
5. New segments have helped list size and ROI rebound
Step 4
28. YOU CAN SEGMENT
Based on location
Who opened or did not open a message
Who clicked on a specific link
29. SPLIT TESTING: FORMS
Test: Lightbox vs. hover form
Company: CaratLane.com
Source: WhichTestWon.com
Lightbox form brought in 59% more subscribers
Step 4
30. YOU CAN SPLIT TEST
Giving a free gift for signing up
Having a delay on a pop up form
Limiting the number of questions on a form
31. SPLIT TESTING: EMAIL DESIGN
New template (right side):
215% more clicks
100% more opens
Step 4
32. YOU CAN SPLIT TEST
Subject lines for open rates
Text links vs. buttons
Time of day you’re sending
33. RECAP
1. Automate your messages
2. Gather subscribers
3. Set clear expectations
4. Optimize for better results
Resources available: http://www.aweber.com/blog/
evolution-resources/