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Trends in Technology, Business and Customer Behavior

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Roy Antony Arnold G
Roy Antony Arnold G
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G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],“ Look Before, or you’ll find yourself behind.” - Benjamin Franklin G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Trend-spotting drives strategy G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],source: www.s1.com Self-Service complementing Full-service: Example from the Insurance Industry G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Long term drivers and demand for integrated solutions are clear G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Integrated Solutions, Not Piecemeal Products Past -- Product-based competition Product functionality Price Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product and service Value Customer empower- ment Today -- Solution-based competition G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],Information Flows Goods Flow Manufacturers Wholesale Distributors Suppliers Customers Retailers G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],Virtual enterprise designs– Requirement Boundary Spanning Coordination G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India Best-of-Breed Approach mySAP.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Call center Branch Web ATM, In-store G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Device Independence Travel Hotspots Office Vacation Hotspots Home Web Intranet Communication E-Learning Calendar Email Voice ,[object Object],[object Object],[object Object],[object Object],[object Object],G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],The core aspect in trend-watching is balancing exuberance vs. uncertainty G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India

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