Processes Driving the Networked Economy: Process Portals, Process Vortex and Dynamically Trading Processes

The 11th Conference on Advanced Information Systems Engineering Heidelberg, Germany June 14-18, 1999 Processes in the Networked Economy: Protal, Vortex & Dynamic Trading Amit Sheth in collaboration with Wil van der Aalst I. Budak Arpinar T. Lima and METEOR team Large Scale Distributed Information Systems Lab. University of Georgia Athens, GA, USA http://lsdis.cs.uga.edu SABPM Workshop Keynote

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]

Challenges and Opportunities ,[object Object],[object Object],[object Object],[object Object],Acknowledgement: T. Malone/MIT Study, WACC Conference

Challenges and Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Resources and innovations will come from those providing solutions to specific markets/industries

Challenges and Opportunities ,[object Object]

Challenges and Opportunities ,[object Object],[object Object]

Analyst Briefing by Level 3 Communications, © Level 3 Communications Just do it

Analyst Briefing by Level 3 Communications, © Level 3 Communications

Convergence or Next Generation Networks

A Critical Role Process Technology Can Play ,[object Object],[object Object],[object Object],Solutions support these two compelling needs invariably lead to the need for interorganizational workflow processes because customers prefer to deal with a single service provider, and most high-value services require integration of what different types of providers have to offer. Today’s data-centric solutions are inadequate and inappropriate.

[object Object],[object Object],[object Object],[object Object]

Key conclusion from Doculab’s workflow product comparison study ,[object Object],[object Object],[object Object]

Slightly oversimplified observation on state of the art in Workflow Technology ,[object Object],[object Object],[object Object],[object Object],[object Object]

Vendor in sectors adding workflow

Message/Data Tools/Architecture of current EAI products/solutions Distributed Object Management (ORB) Enterprise Java Beans DCOM METEOR Component HOST 1 HOST 2 HOST 3 HOST 4 Application EDI User Task User Task METEOR Component METEOR Component METEOR Component METEOR Component Services and Business Objects Business Object/Process Tool/Architecture of the METEOR Enterprise Application Development & Integration Database Transaction

Emergent New Market for Solutions in the Networked Economy

Research Disciplines Contributing to Workflow Management

MENTOR WISE WASA CRYSTAL METEOR Patha Rei ETHZ Metuflow Etc…etc Research in DB/IS/DC communities WIDE

Central proposition ,[object Object],[object Object],[object Object]

Processes will be chief differentiating and the competitive force in doing business in the networked economy. They will be deeply integrated with the way of doing business, and that they will be critical components of almost all types of systems supporting enterprise-level and business critical activities . Central proposition

Evolution of Workflow System Architectures

Observations/Predictions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Observations/Predictions ,[object Object],[object Object],[object Object],Corporations already outsource some of the data related functions as well as their Web sites: Exodus (http://www.exodus.com) manages Web sites for large corporations. Recently, new companies are targeting application outsourcing.

Outsourcing Process Management ,[object Object],[object Object]

Outsourcing of Data, Web, Application and Processes

Does workflow technology have future? ,[object Object],[object Object]

Lack of Success ,[object Object],[object Object],[object Object]

New Market Segments ,[object Object],[object Object],[object Object],[object Object],The average Fortune 2000 company relies on 49 enterprise-level applications to run its business and spends 25 to 33 percent of its IT budget just to get them talk to one another .

Has workflow technology failed? ,[object Object],[object Object],[object Object],If we narrowly focus on workflow market segment and predominant vendors of a few years ago: perhaps yes. However, we see processes as an organic component of any EAI and E-commerce solution.

Architecture for Interorganizational Workflows ,[object Object],[object Object],Most of the available marketplaces do not have enough facilities to automate complex business processes. In this respect, workflow systems should be exploited to model buying and/or selling processes.

Architecture for Managing Business Processes ,[object Object],[object Object],[object Object],[object Object]

Process Portal ,[object Object],[object Object],[object Object],[object Object],A key characteristic of a portal is to own or manage much of the data and information it needs to meet its customers needs.

Process Vortex ,[object Object],[object Object],[object Object],[object Object],Telecommunications industry: service provider needs to support different classes of customers (e.g., individual residences, small businesses, and large businesses) and require flexibility to deal with a limited set of partners. For example, a CLEC may need flexibility in leasing network capacities for long distance services from QWEST communications or Level 3 communications.

Virtual Business Processes ,[object Object],[object Object],[object Object],[object Object]

Dynamically Trading Processes ,[object Object],[object Object],[object Object],[object Object],Telecommunications industry: one of the visions of the future networks includes the facility to allow consumer devices to interact with other devices and humans on the network in an integrated fashion. The device may be able to specify a need for a specific type and quality of network services required and the network dynamically composes a customized process to allow processing of the request.

Technical Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object]

Open Issues for modeling interorganizational workflows ,[object Object],[object Object],[object Object],[object Object]

Open Issues for Analysis of Workflows ,[object Object],[object Object],[object Object]

Open Issues for Workflow Enactment ,[object Object],[object Object],[object Object],[object Object],[object Object]

Open Issues for Workflow Interoperability ,[object Object],[object Object],[object Object],[object Object]

Open Issues for Adaptability ,[object Object],[object Object],How to transfer cases to a new version of the process? New concepts and techniques are needed to avoid anomalies caused by the dynamic change problem.

Summary ,[object Object],[object Object],[object Object],[object Object]

Additional Information RIDE’99 Proceedeings Dogac et al NATO ASI Proceedings A.P. Sheth, W.M.P. van der Aalst, and I.B. Arpinar Processes Driving the Networked Economy: Process Portals, Process Vortexes, and Dynamically Trading Processes

Processes Driving the Networked Economy: Process Portals, Process Vortex and Dynamically Trading Processes

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Processes Driving the Networked Economy: Process Portals, Process Vortex and Dynamically Trading Processes