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How do you get
quality users for
a free app?
	
  
Emmanuel	
  Carraud	
  
CEO	
  MagicSolver	
  
emmanuel@magicsolver.com	
  
MagicSolver	
  	
  
App	
  Discovery	
  and	
  App	
  Promo9on	
  Experts	
  
  Spin	
  out	
  of	
  Cambridge	
  University	
  
  iOS	
  &	
  Android	
  apps	
  developers,	
  
publishers	
  and	
  curators	
  
  We	
  just	
  celebrated	
  our	
  4th	
  birthday	
  
  Team	
  of	
  30	
  with	
  12	
  na9onali9es	
  
  #1	
  App	
  Store	
  in	
  50	
  countries	
  
  500	
  developers	
  partners	
  
  30	
  million	
  downloads	
  for	
  our	
  apps!	
  
  50	
  million	
  downloads	
  for	
  our	
  partners!	
  	
  
Apps	
  are	
  great	
  …	
  but	
  are	
  there	
  too	
  many	
  apps?	
  
iOS:	
  800,000	
  apps	
  …	
  1000+	
  new	
  apps/	
  day!	
  
Android	
  Market:	
  800,000	
  apps	
  …	
  1000+	
  new	
  apps	
  /	
  day!	
  
Problem	
  for	
  users:	
  	
  
How	
  to	
  find	
  good	
  apps?	
  
	
  
-­‐ Apps	
  relevant	
  for	
  me	
  
	
  
-­‐ Apps	
  easy	
  to	
  use	
  
-­‐ 	
  Apps	
  which	
  deliver	
  
Problem	
  for	
  developers:	
  
How	
  to	
  be	
  visible?	
  
	
  
-­‐ 	
  Visible	
  on	
  the	
  App	
  Store	
  
	
  
-­‐ 	
  Reach	
  my	
  target	
  audience	
  
-­‐ 	
  Get	
  quality	
  users	
  to	
  
download	
  my	
  apps	
  	
  
-­‐	
  Make	
  money	
  
 SOLUTION:	
  
MagicSolver	
  daily	
  selec=on:	
  Free	
  App	
  Magic	
  	
  
6
1/	
  We	
  select	
  and	
  
test	
  the	
  best	
  apps	
  
every	
  day	
  	
  
2/	
  We	
  make	
  paid	
  
apps	
  free	
  for	
  24h	
  
period	
  
3/	
  Free	
  apps	
  and	
  
freemium	
  apps	
  
come	
  usually	
  with	
  a	
  
special	
  offer	
  or	
  a	
  
free	
  iAP 	
  	
  
Developers	
  
Get	
  visibility	
  to	
  
million	
  users	
  
	
  	
  
Free	
  App	
  Magic:	
  to	
  discover	
  apps	
  every	
  day	
  
Free	
  App	
  Magic,	
  over	
  7	
  million	
  
downloads	
  	
  
Our	
  users:	
  
 Receive	
  a	
  daily	
  push	
  no=fica=on	
  
 Can	
  download	
  up	
  to	
  3	
  paid	
  apps	
  
for	
  free	
  every	
  day	
  
 Have	
  already	
  saved	
  $50	
  million	
  
	
  hNp://www.freeappmagic.com/	
  	
  
	
  
A	
  rigorous	
  process	
  to	
  guarantee	
  quality	
  apps	
  for	
  our	
  
users	
  
Content Team
Editorial selection every day
Test the apps
Adapt content to different countries
Reviews in 7 languages
8
Sales Team
Negotiation with app
developers and first filter of
quality
Case	
  study	
  Paid	
  app	
  gone	
  free:	
  Christmas	
  Booth	
  
9
Early December app: paid app $1.99
Category: Photo Booth/ Entertainment
8 Dec 2012: selected in Advent Calendar
-  248,000 downloads in the first 24h
-  1,291,000 downloads in December with
the snowball effect
Source: iTunes Connect/ AppFigures
Case	
  study	
  Paid	
  app	
  gone	
  free:	
  Christmas	
  booth	
  
10
8 Dec 2012: selected in Advent Calendar
-  Daily revenues 20x during the promotion
with iAP
-  Daily revenues 7x bigger during the 2
weeks after the promotion
20x more daily
revenues
7x more daily revenues for 2 weeks
Source: iTunes Connect/ AppFigures
Case	
  study	
  free	
  app:	
  Quote	
  of	
  the	
  Day	
  
11
Selected in Free App Magic 30th June/
Category: reference/lifestyle
-  During promotion: 20,000 downloads
-  Daily downloads +20% after the
promotion
daily downloads
+20%
Source: iTunes Connect/ AppFigures
Snowball
effect +5000
Case	
  study	
  free	
  app:	
  Quote	
  of	
  the	
  Day	
  
12
Free App Magic users more loyal than organic users!
-  77% used the app again on day 2 vs 71% for organic users
-  61% used the app every day until day 7 vs 54% on average
54%
71%
77%
61%
Average Daily retention rate
Quote of the Day
Daily retention rate
Free App Magic users
Free App
Magic users:
13% more
loyal than
average users
Source: Flurry
Apps	
  discovery	
  service,	
  a	
  key	
  tool	
  in	
  a	
  user	
  acquisi9on	
  
campaign	
  
13
If selection is :
  Quality driven, editorial driven
  Without external user incentivisation to downloads
  With the right target audience and targeted at the right market
Then App discovery service is essential in a user acquisition campaign:
  Numbers of quality users are significant: Between 10,000 and 20,000
new users in 24h (much more during seasons)
  Additional snowball effect could be massive: x5 campaign downloads if
the app become viral
  There is a significant halo effect: minimum +20% in the week after the
campaign
  LTV of users can be much higher than organic users or other UA tools
The	
  future	
  of	
  Apps	
  discovery	
  service	
  	
  
	
   	
   	
   	
  Quality,	
  Cura9on,	
  Analy9cs,	
  Targe9ng	
  
14
1.  Quality: editorial driven with a local touch = quality users
2.  Curation: be an App Expert to be credible
3.  Analytics: reliable CPI tracking, consumer behaviour and the best
LTV for the apps we select
4.  Targeting: based on geography, device, socio-demographic profile
and on consumer behaviour.
Thank	
  you!	
  
	
  
Emmanuel	
  Carraud	
  
CEO	
  MagicSolver	
  
emmanuel@magicsolver.com	
  

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'App discovery services' - How to get quality users for a free app - Emmanuel Carraud - #APS2013

  • 1. How do you get quality users for a free app?   Emmanuel  Carraud   CEO  MagicSolver   emmanuel@magicsolver.com  
  • 2. MagicSolver     App  Discovery  and  App  Promo9on  Experts     Spin  out  of  Cambridge  University     iOS  &  Android  apps  developers,   publishers  and  curators     We  just  celebrated  our  4th  birthday     Team  of  30  with  12  na9onali9es     #1  App  Store  in  50  countries     500  developers  partners     30  million  downloads  for  our  apps!     50  million  downloads  for  our  partners!    
  • 3. Apps  are  great  …  but  are  there  too  many  apps?   iOS:  800,000  apps  …  1000+  new  apps/  day!   Android  Market:  800,000  apps  …  1000+  new  apps  /  day!  
  • 4. Problem  for  users:     How  to  find  good  apps?     -­‐ Apps  relevant  for  me     -­‐ Apps  easy  to  use   -­‐   Apps  which  deliver  
  • 5. Problem  for  developers:   How  to  be  visible?     -­‐   Visible  on  the  App  Store     -­‐   Reach  my  target  audience   -­‐   Get  quality  users  to   download  my  apps     -­‐  Make  money  
  • 6.  SOLUTION:   MagicSolver  daily  selec=on:  Free  App  Magic     6 1/  We  select  and   test  the  best  apps   every  day     2/  We  make  paid   apps  free  for  24h   period   3/  Free  apps  and   freemium  apps   come  usually  with  a   special  offer  or  a   free  iAP     Developers   Get  visibility  to   million  users      
  • 7. Free  App  Magic:  to  discover  apps  every  day   Free  App  Magic,  over  7  million   downloads     Our  users:    Receive  a  daily  push  no=fica=on    Can  download  up  to  3  paid  apps   for  free  every  day    Have  already  saved  $50  million    hNp://www.freeappmagic.com/      
  • 8. A  rigorous  process  to  guarantee  quality  apps  for  our   users   Content Team Editorial selection every day Test the apps Adapt content to different countries Reviews in 7 languages 8 Sales Team Negotiation with app developers and first filter of quality
  • 9. Case  study  Paid  app  gone  free:  Christmas  Booth   9 Early December app: paid app $1.99 Category: Photo Booth/ Entertainment 8 Dec 2012: selected in Advent Calendar -  248,000 downloads in the first 24h -  1,291,000 downloads in December with the snowball effect Source: iTunes Connect/ AppFigures
  • 10. Case  study  Paid  app  gone  free:  Christmas  booth   10 8 Dec 2012: selected in Advent Calendar -  Daily revenues 20x during the promotion with iAP -  Daily revenues 7x bigger during the 2 weeks after the promotion 20x more daily revenues 7x more daily revenues for 2 weeks Source: iTunes Connect/ AppFigures
  • 11. Case  study  free  app:  Quote  of  the  Day   11 Selected in Free App Magic 30th June/ Category: reference/lifestyle -  During promotion: 20,000 downloads -  Daily downloads +20% after the promotion daily downloads +20% Source: iTunes Connect/ AppFigures Snowball effect +5000
  • 12. Case  study  free  app:  Quote  of  the  Day   12 Free App Magic users more loyal than organic users! -  77% used the app again on day 2 vs 71% for organic users -  61% used the app every day until day 7 vs 54% on average 54% 71% 77% 61% Average Daily retention rate Quote of the Day Daily retention rate Free App Magic users Free App Magic users: 13% more loyal than average users Source: Flurry
  • 13. Apps  discovery  service,  a  key  tool  in  a  user  acquisi9on   campaign   13 If selection is :   Quality driven, editorial driven   Without external user incentivisation to downloads   With the right target audience and targeted at the right market Then App discovery service is essential in a user acquisition campaign:   Numbers of quality users are significant: Between 10,000 and 20,000 new users in 24h (much more during seasons)   Additional snowball effect could be massive: x5 campaign downloads if the app become viral   There is a significant halo effect: minimum +20% in the week after the campaign   LTV of users can be much higher than organic users or other UA tools
  • 14. The  future  of  Apps  discovery  service            Quality,  Cura9on,  Analy9cs,  Targe9ng   14 1.  Quality: editorial driven with a local touch = quality users 2.  Curation: be an App Expert to be credible 3.  Analytics: reliable CPI tracking, consumer behaviour and the best LTV for the apps we select 4.  Targeting: based on geography, device, socio-demographic profile and on consumer behaviour. Thank  you!     Emmanuel  Carraud   CEO  MagicSolver   emmanuel@magicsolver.com