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HOLIDAY CAMPAIGN
2014

Kenny Astrianti
Anyarat Priyawat
Nan Wang
Putri Arinda
AGENDA
•
•
•
•
•
•
•
•
•
•
•
•

What’s Anthropologie
Meet The Customer
Competitive Analysis
Consumer Behavior Analysis
Anthropologie’s Digital Assets and Current Strategy
Proposed Campaign
Timeline
KPIs
SEO Strategy
SEM Strategy
Expected Improvement Results
Conclusion
WHAT’S ANTHROPOLOGIE?
An inspiring place to shop for
women's clothing, accessories and
home décor

3 characteristics: romance,
craftsmanship and creativity
LET’S MEET THE CUSTOMERS
ANGELICA
●

30 years old

●

Single

●

Living in Boston, MA

●

Currently studying for her master degree at Boston
University while working full time at a law firm

●

Love going to museums and galleries

●

Enjoy cooking at home and hosting parties
COMPETITIVE ANALYSIS
Attributes
Products
Service
Website
Mobile App

Social Media
Search Marketing
In-store Experience

Anthropologie

Pottery Barn

C.Wonder

One Kings
Lane
CONSUMER BEHAVIOR ANALYSIS
•

Almost 26% of women first saw their most recent online purchase while they were
surfing online

•

Path to purchase will have many touch points:

• 44% research online and buy products online
•
•

•
•

51% research online and visit store to purchase
32% research online visit store to view product, then return online to purchase
17% visit a store first, and then purchase online

Top 2 online destinations consumers intend to use for holiday shopping this year:

store sites and search engine
•

37% of shoppers say search is their go-to source for gift ideas

Source: Ipsos OTX/Google 2012 Holiday Shopping Intentions Survey
ANTHROPOLOGIE’S DIGITAL ASSETS

800k likes
-Q&A section in notes
-Offer appointment for
personal consultation

1k views

400k followers
-Tweeting about related
content

39 videos

400k followers
-Inspiring photos of outfits worn
by Anthropologie employees

Direct story telling from the
brand

350k followers
-Inspiring photos of clothing
and apartment stuffs

Offer playlist
CURRENT STRATEGY
SEM

Banner ad

Google Shopping Ad

Google Ad

Google Side Ad

SOCIAL

Partnership with Olivia
Wilde

Catalogue
announcement

Spotify playlist

Contest - Giveaway

Teamed up with
bloggers for giveaway
“HOME SWEET HOLIDAY”
2014
INTEGRATED CAMPAIGN

SEO
Search Engine Optimization

Objectives

Strategies

SEM
Search Engine Marketing

• Optimizing Anthropologie website

• Accelerating the number of traffic
to the campaign landing page
• Rapidly announce the campaign
digitally

• Increase linkability and inbound
links
• Helps content travel

•
•
•
•
•

• Google Paid Ad
• Google Local
• Google Display Network

• Using bloggers to amplify the
message (bloggers will use their
own blogs and soc med platforms)

302 redirect
Page URL
Site Hierarchy
Keywords
Image

SMO
Social Media Optimization
TIMELINE
Bloggers announce their holiday décor using Anthropologie’s stuffs
Announce “Anthropologie home décor contest”
Encourage people to submit their creation and vote

Announce the winner of the contest
Phase 1

Phase 2

Phase 3

November

Awareness

December

Interest
Display
Click

Consideration
Social

Phase 4
January

Conversion

Paid Organic
Search Search

Loyalty
CAMPAIGN LANDING PAGE
MEET THE INFLUENCERS

Song of Style

Eva Chen

Cashmere & Cupcakes

The Blonde Salad

Pageviews

30,810

27,870

48,037

39,825

Visitors

13,890

12,660

21,835

17,844
KPIs
How are you going to measure it?
• Increase website traffic & engagement (visit, pageviews, time spent)
• Increase online purchase and average purchase basket
• Increase store traffic
SEO STRATEGY
Objective: Better page rank on search engine result page
Top 5 Most Pressing Changes:
302 redirects

Page URL

Site Hierarchy

Keywords

Images

Implement a direct
link or a 301
redirect to
recapture link
value

Revise its current
page URLs to
semantic URL
structures

Amend its site
hierarchy so that it
is reflected in the
URLs

Target 5 keywords:
“vintage clothing”,
“petite dresses”,
women’s clothing”,
“anthropologie”,
“anthropology”

Modify each image
with a keywordenriched name and
clean URL to have
all images followed
by the search
engine
SEM KEYWORD STRATEGY
Search terms

Avg. monthly
searches

Competition

Suggested bid

Home decorating ideas

22,200

High

$1.64

Decorating ideas

27,100

High

$0.41

Christmas ornaments

49,500

High

$1.37

Christmas decorations

90,500

High

$1.11

Home sweet holiday

10

Low

-

Detail info in appendix
RECOMMENDATIONS: PPC TEXT AD WITH SITELINKS
Keyword:
Christmas Ornament

Strategy:
•
•
•
•

Add star reviews
Relevant Copy & CTA
Relevant Site links
Continuous testing
RECOMMENDATIONS: SIDE & TOP AD
Keyword:
• Home decorating ideas
• Holiday home décor
• Decorating ideas

Strategy:
• Relevant Ad copy
• CTA
• Continuous testing
RECOMMENDATIONS: SIDE & TOP AD
Keyword:
• Home sweet holiday

Strategy:
• Introducing the Contest
• CTA
RECOMMENDATIONS: DISPLAY AD
RECOMMENDATION: GOOGLE LOCAL

Objective : Drive customers to the nearest store & promote the campaign
Keywords : SEM recommendations & location-based
Distance Set: 2miles

Strategy:
• Showcase influencers’ holiday home decoration in different stores
• CTA
RECOMMENDATION: RICH MEDIA AD
[+] Expand

+
Check Out Your
Favorite Bloggers’
H oliday H ome Décor!
[+] Expand

+
Check Out Your
Favorite Bloggers’
H oliday H ome Décor!
Close

[+] Collapse

Chinese Folklore Wall Art
$ 648.00
Online Exclusive
32 REVIEWS
See most helpful review | Write a review

color: neutral
ONE SI ZE - available

Qty

1

ADD TO BASKET
RECOMMENDATION: RETARGETING ADS
Search
Network

Bid higher for the
same keyword
Bid for broad
keywords

Drive traffic to
site
Increase ROI

Display
Network

Target specific
website category
RECOMMENDATION: RETARGETING ADS
Website Category
•

Demographics
• By gender: female
• By age: 25-34 years old

•

Interest
• Home decorations
• Home and garden
• Food and Wine, Cooking
• DIY
• Gifts ideas
• Moms
• Professional women
RECOMMENDATIONS: GOOGLE SHOPPING AD
Keyword:
• Christmas Decorations

Now

Strategy:
• Dominate the top 6 spots

After
RECOMMENDATIONS: GOOGLE SHOPPING AD
Keyword:
• Christmas Decorations

Strategy:
• CTA
• Incentive
RECOMMENDATION: CONTENT SPONSORSHIP

Target website:
• Home decorations
• Home and garden
• Food and Wine, Cooking
• DIY
• Gifts ideas
• Moms
• Professional women
EXPECTED IMPROVEMENT RESULTS
Site Traffic
Average
Monthly
Visitors

Increase rate

Conversion on Purchase
Conversion
rate

Average
Monthly
Purchase
Increase

125,000

SEM

Average
Monthly
Traffic
Increase

10%

12,500

SEO

2,489,670

5%

124,483

10%

12,448

SMO

66,229

20%

13,245

10%

1,324
CONCLUSION

Values

Target
Audience

SEO
SEM
Social

Conversion
THANK
YOU

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Anthropologie Digital Marketing Holiday Campaign

  • 1. HOLIDAY CAMPAIGN 2014 Kenny Astrianti Anyarat Priyawat Nan Wang Putri Arinda
  • 2. AGENDA • • • • • • • • • • • • What’s Anthropologie Meet The Customer Competitive Analysis Consumer Behavior Analysis Anthropologie’s Digital Assets and Current Strategy Proposed Campaign Timeline KPIs SEO Strategy SEM Strategy Expected Improvement Results Conclusion
  • 3. WHAT’S ANTHROPOLOGIE? An inspiring place to shop for women's clothing, accessories and home décor 3 characteristics: romance, craftsmanship and creativity
  • 4. LET’S MEET THE CUSTOMERS ANGELICA ● 30 years old ● Single ● Living in Boston, MA ● Currently studying for her master degree at Boston University while working full time at a law firm ● Love going to museums and galleries ● Enjoy cooking at home and hosting parties
  • 5. COMPETITIVE ANALYSIS Attributes Products Service Website Mobile App Social Media Search Marketing In-store Experience Anthropologie Pottery Barn C.Wonder One Kings Lane
  • 6. CONSUMER BEHAVIOR ANALYSIS • Almost 26% of women first saw their most recent online purchase while they were surfing online • Path to purchase will have many touch points: • 44% research online and buy products online • • • • 51% research online and visit store to purchase 32% research online visit store to view product, then return online to purchase 17% visit a store first, and then purchase online Top 2 online destinations consumers intend to use for holiday shopping this year: store sites and search engine • 37% of shoppers say search is their go-to source for gift ideas Source: Ipsos OTX/Google 2012 Holiday Shopping Intentions Survey
  • 7. ANTHROPOLOGIE’S DIGITAL ASSETS 800k likes -Q&A section in notes -Offer appointment for personal consultation 1k views 400k followers -Tweeting about related content 39 videos 400k followers -Inspiring photos of outfits worn by Anthropologie employees Direct story telling from the brand 350k followers -Inspiring photos of clothing and apartment stuffs Offer playlist
  • 8. CURRENT STRATEGY SEM Banner ad Google Shopping Ad Google Ad Google Side Ad SOCIAL Partnership with Olivia Wilde Catalogue announcement Spotify playlist Contest - Giveaway Teamed up with bloggers for giveaway
  • 10. INTEGRATED CAMPAIGN SEO Search Engine Optimization Objectives Strategies SEM Search Engine Marketing • Optimizing Anthropologie website • Accelerating the number of traffic to the campaign landing page • Rapidly announce the campaign digitally • Increase linkability and inbound links • Helps content travel • • • • • • Google Paid Ad • Google Local • Google Display Network • Using bloggers to amplify the message (bloggers will use their own blogs and soc med platforms) 302 redirect Page URL Site Hierarchy Keywords Image SMO Social Media Optimization
  • 11. TIMELINE Bloggers announce their holiday décor using Anthropologie’s stuffs Announce “Anthropologie home décor contest” Encourage people to submit their creation and vote Announce the winner of the contest Phase 1 Phase 2 Phase 3 November Awareness December Interest Display Click Consideration Social Phase 4 January Conversion Paid Organic Search Search Loyalty
  • 13. MEET THE INFLUENCERS Song of Style Eva Chen Cashmere & Cupcakes The Blonde Salad Pageviews 30,810 27,870 48,037 39,825 Visitors 13,890 12,660 21,835 17,844
  • 14. KPIs How are you going to measure it? • Increase website traffic & engagement (visit, pageviews, time spent) • Increase online purchase and average purchase basket • Increase store traffic
  • 15. SEO STRATEGY Objective: Better page rank on search engine result page Top 5 Most Pressing Changes: 302 redirects Page URL Site Hierarchy Keywords Images Implement a direct link or a 301 redirect to recapture link value Revise its current page URLs to semantic URL structures Amend its site hierarchy so that it is reflected in the URLs Target 5 keywords: “vintage clothing”, “petite dresses”, women’s clothing”, “anthropologie”, “anthropology” Modify each image with a keywordenriched name and clean URL to have all images followed by the search engine
  • 16. SEM KEYWORD STRATEGY Search terms Avg. monthly searches Competition Suggested bid Home decorating ideas 22,200 High $1.64 Decorating ideas 27,100 High $0.41 Christmas ornaments 49,500 High $1.37 Christmas decorations 90,500 High $1.11 Home sweet holiday 10 Low - Detail info in appendix
  • 17. RECOMMENDATIONS: PPC TEXT AD WITH SITELINKS Keyword: Christmas Ornament Strategy: • • • • Add star reviews Relevant Copy & CTA Relevant Site links Continuous testing
  • 18. RECOMMENDATIONS: SIDE & TOP AD Keyword: • Home decorating ideas • Holiday home décor • Decorating ideas Strategy: • Relevant Ad copy • CTA • Continuous testing
  • 19. RECOMMENDATIONS: SIDE & TOP AD Keyword: • Home sweet holiday Strategy: • Introducing the Contest • CTA
  • 21. RECOMMENDATION: GOOGLE LOCAL Objective : Drive customers to the nearest store & promote the campaign Keywords : SEM recommendations & location-based Distance Set: 2miles Strategy: • Showcase influencers’ holiday home decoration in different stores • CTA
  • 22. RECOMMENDATION: RICH MEDIA AD [+] Expand + Check Out Your Favorite Bloggers’ H oliday H ome Décor!
  • 23. [+] Expand + Check Out Your Favorite Bloggers’ H oliday H ome Décor!
  • 24. Close [+] Collapse Chinese Folklore Wall Art $ 648.00 Online Exclusive 32 REVIEWS See most helpful review | Write a review color: neutral ONE SI ZE - available Qty 1 ADD TO BASKET
  • 25. RECOMMENDATION: RETARGETING ADS Search Network Bid higher for the same keyword Bid for broad keywords Drive traffic to site Increase ROI Display Network Target specific website category
  • 26. RECOMMENDATION: RETARGETING ADS Website Category • Demographics • By gender: female • By age: 25-34 years old • Interest • Home decorations • Home and garden • Food and Wine, Cooking • DIY • Gifts ideas • Moms • Professional women
  • 27. RECOMMENDATIONS: GOOGLE SHOPPING AD Keyword: • Christmas Decorations Now Strategy: • Dominate the top 6 spots After
  • 28. RECOMMENDATIONS: GOOGLE SHOPPING AD Keyword: • Christmas Decorations Strategy: • CTA • Incentive
  • 29. RECOMMENDATION: CONTENT SPONSORSHIP Target website: • Home decorations • Home and garden • Food and Wine, Cooking • DIY • Gifts ideas • Moms • Professional women
  • 30. EXPECTED IMPROVEMENT RESULTS Site Traffic Average Monthly Visitors Increase rate Conversion on Purchase Conversion rate Average Monthly Purchase Increase 125,000 SEM Average Monthly Traffic Increase 10% 12,500 SEO 2,489,670 5% 124,483 10% 12,448 SMO 66,229 20% 13,245 10% 1,324

Hinweis der Redaktion

  1. Launched in Philadelphia in 1992, has stores in Canada and UK153 stores, 2 e-commerce sites and 2 catalogsDesigner ranges, vintage products and own-brand labelsOperates like a collection of independent boutiques“Village atmosphere” (Southerland)Relies on word-of-mouth, has a strong reputation
  2. Looking at the analysis that we have performed earlier, we come up with this idea of integrated digital campaign for Anthropologie next year. The campaign itself is callled.. ANTHROPOLOGIE HOME SWEET HOLIDAY campaign 2014!So in this campaign we are going to create hype around the holiday season by announcing a holiday home decoration contest on Anthropologie website. With this contest, we are going to ask Anthropologie’s fans to create their own holiday home décor using Anthropologie stuffs. The ultimate goal of this campaign is to strengthen Anthropologie’s position in digital world by increasing traffic to the website.
  3. In order to strengthen Anthropologie’s presence, we are going to use SEO, SEM and SMO strategies. As we have mentioned before, while anthropologie has been performing so well in social media. They have not maximized their efforts yet for SEO and SEM.
  4. So this is how it works..We divide the campaign to 4 phases.. And each phase has different objectives and use different type of SEM strategies. The 1st phase will go for the first 2 weeks in November and has the objective to create awareness of this campaign. For this campaign to work, we are not only going to use SEM but also social. We are going to build partnership with bloggers.
  5. Up-sell or cross-sell to existing customer- Promotion for the next itemsShowcase different product categories- Copy of the sales and the photo for campaign
  6. GOOGLE DISPLAY NETWORK
  7. SponsorshipSponsor content or product placement on well-known blogs/websites that appeals to the lifestyle of the target audience ex: cooking, floral arrangement, home and décor, DIY, arts and craftsObjectives: increase inbound links and also brand awarenessCriteria:• Well-known across different platforms • That shows successful case in running a contests• Target audience• High followers• High engagements