1. ORGANISATIONAL CULTURE & CLIMATE

2. CONCEPT
Culture is the totality of
beliefs,customs ,traditions & values
shared by the members of the
organisation.

3. Culture is the set of important understanding that
members of a community share in common

4. CHARECTERISTICS
 Every culture have its own identity
 Culture defines the internal environment
 It differentiates one co from another
 Culture is relatively stable
 It is perceived by members
 It controls attitude,behavior & performance of
the employees

5. PERSPECTIVE
 Culture creates the boundary beyond which no
employees are permitted to go
 Social recognition of the culture makes the co to
grow & develop
 Acts as motivator that guides employees
 Culture provides stability
 It gives rise to positive attitude & behavior
 It make people development oriented

6. ELEMENTS
 Individual autonomy:The degree of
responsibility,freedom that individuals have in
the organisation
 Structure:The degree to which organisation
creates clear objectives,performance
expectations & authority relationship
 Management support:The degree that
employees are provided support,assistance
 Identity:Members identify themselves as a part
of the organisation

7.  Reward system:Reward system is based on
performance rather than seniority
 Risk tolerance: Employees are encouraged to
be innovative,aggressive & risk taking
 Conflict tolerance:The degree to which
employees are encouraged to share conflict &
criticisms only

8.  Communication:Employees are restricted to
formal hierarchy or authority
 Outcome orientation:Management focuses on
results rather than the techniques
 People orientation:Management tend to focus on
employee needs & demands

9. IMPLICATIONS OR
PROCESS/MAINTAINING CULTURE
 Selection of employees
 Actions of top management
 Socialization

10. Selection of employees
 Careful selection-right person at the right job
 Interviewer should be trained enough to value
for company culture
 Selecting only those who match with the culture

11. Actions of top management
 Culture is depending on them
 Their ideas are to be expressed through
culture
 It make them understand how much
d) Risk can be taken for
e) Freedom should be given to subordinates
f) Wages or promotions or rewards should be
raised

12. Socialization
 The adaptation of culture by the new entrants
is called socialization
 Important to make people aware about culture
 The process refers
d) Pre-arrival Stage :
e) Encounter Stage :
f) Metamorphosis or Transformation Stage:

13.  Pre-arrival Stage
 Some learning is done before a new entrants
join the enterprise
 They may have set of values,beliefs &
expectations
 Candidates should be made aware about
company norms & values

14.  Encounter Stage:
 After joining,he may face ‘Reality shock’,may
be satisfied or not
 He may find gap between his expectations
with organisational expectation
 He requires orientation to overcome the
problem

15.  Metamorphosis or Transformation Stage:
 Real change in the employee takes place
 He adjusts to his work group values,norms
 He starts to enjoy new company culture
 If he is not able to adapt new culture,it results
lack of commitment & low productivity & even
turnover also

16. SOCIALISATION PROCESS
Pre-arrival Encounter Transformation
Productivity Commitment Turnover

17. ORGANISATIONAL CLIMATE
Set of charecteristics that describe
an organisation & distinguishes one
from another & influences the
behaviour of people in organisation

18. “Climate may be thought of as the perception of the
characteristics of an organisation” -Joe Kelly

19. NATURE
 Abstract & intangible concept
 Perceived aspect of internal culture
 Offers a distinct identity
 Total expression of what the organisation is
 It remains stable over time
 It’s a multi-dimensional concept

20. NEED OF A CULTURE
 Influences satisfaction & performance through
change in behaviour
 Influences attitude through evaluation of self &
others
 Places constraints upon individual freedom of
choice & decision making

21. ELEMENTS OF ORGANISATIONAL
CLIMATE
 Individual autonomy:The degree of
responsibility,freedom that individuals have in
the organisation
 Structure:The degree to which organisation
creates clear objectives,performance
expectations & authority relationship
 Reward system:Reward system is based on
performance rather than seniority

22.  Job satisfaction:Degree of happiness if jobs are
designed that allow to implement workers
creativity
 Morale:High morale lead to atmosphere of
cooperation whereas low morale leads to low
productivity
 Control:Control system may be either rigid or
flexible that create formal or informal structure

23. FACTORS INFLUENCING
ORGANISATIONAL CULTURE
• Organisational context:Mission,goals,objectives,
functions etc
• Organisational structure:Size,degree of
centralisation,operating procedure
• Leadership process:Style,communication
decision making & related process
• Physical environment::Employee safety,stress
etc
• Values & norms:Conformity,loyalty,impersonality
etc

24. ORIGIN OF CLIMATE
Managerial Employee
Employee
Policies performance
charecteristics
Organisational
ORGANISATIONAL
structure
CLIMATE
Technology
External
Environment