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6 forecasting best practices
for smart businesses
2
www.BetterVu.com
PARTNER
BETTERVU
25+ Years of experience in Financial Performance Management
Multiple industries with service focus
Frequent speaker and innovation leader
Based in Toronto, Canada
MITCH MAX
Today’s speaker
mmax@BetterVu.com
1-844-423-8788 x201
@Better_Vu
3
www.BetterVu.com
BetterVu designs and implements innovative
solutions that link sales, operational and
financial applications to create
transformational change.
Anaplan is our canvas to bring Best
Practices in Performance Management from
vision to reality.
www.BetterVu.com
4
www.BetterVu.com
WHAT’S NEXT?
5
www.BetterVu.com
Evolution of Forecasting
• Driver-based, data-driven
• Updated at least monthly
• Sales and Operations focus
• Rolling forecast, looks into
next fiscal year
• Manual Submission and
Consolidation
• 1 or 2x per year
• Finance-focused
• Validate ability to meet Budget
6
www.BetterVu.com
TRACK AND IMPROVE
FORECAST
ACCURACY
IDENTIFY A
STRONG SET
OF DRIVERS
INTEGRATE
FORECASTING
INTO
MANAGEMENT
PRACTICES
BUILD A
CONTINUOUS
FORECAST
AUTOMATE
AND
OVERRIDE
BUILD
COLLABORATIVE
FORECASTING
PROCESSES
6 Best Practices
7
www.BetterVu.com
#1 – IDENTIFY THE RIGHT DRIVERS
Focus on Predictive drivers
• search for causation and linkage
• not all measures are drivers
Determine / test for sensitivity and impact to identify
the most relevant
Set the right level of granularity
• Time
• Product / Service
• Geography
8
www.BetterVu.com
Driver example – wholesale sporting goods
ONE: IDENTIFY A STRONG SET OF DRIVERS FOR YOUR
BUSINESS OR FUNCTION
In this example, Revenue is the product of Sales Volume and
Average Price. Macro-level adjustments may be made at this level,
but it is best to drill down to a lower driver - in this example sales
volume is driven by the number of stores, sales per store, and the
number of promotions. Each of these drivers is further driven by
lower level components. By modelling each of the components
and their relationship and sensitivity based on historical trends, a
to identify those drivers which are the most impactful historically
- assuming that historical trends will continue into the future - so
that forecast effort can be more tightly focused.
It’s important to note that having a simple list of drivers is not
sufficient; we strongly recommend that each organization
understand its drivers in ‘chain’ fashion, as shown above. This
Driver Example - Wholesale Sporting Goods
Revenue
# of Stores
Sales/Store
# Promotions
eComm
Price
WS Price
Discounting
Retention
New
Sales Per
Customer
Current
New Stores
Store Size
Sales per
Square Foot
Customer
Traffic
Effectiveness
Price Changes
Store Size
Sales per
Square Foot
Average
Price
Sales
Volume
9
www.BetterVu.com
#2 – build a continuous process
Use driver data to project future outcomes
• Build on linkages and trends
• Adjust for likely variations
• Avoid fiscal timeframes
Target a quick process (1-2 days)
Move from fiscal cycle to on-demand
• Constantly updated
• Alerts trigger review and action
10
www.BetterVu.com
Example – forecast process
98
104
108
100
105
110 110
115
120
130
132
108 108
110
115 115 115
120
108
109
112
118
121
128
132
Y1Q1 Y1Q2 Y1Q3 Y1Q4 Y2Q1 Y2Q2 Y2Q3 Y2Q4 Y3Q1
Actuals
Plan
Base Forecast
Rev Forecast
11
www.BetterVu.com
#3 – automate and override
Create statistical projections that are auto-tuned to
each driver
Allow for human override or capture of field data
• Use statistical data for high volume, low value
items
• Gather local expertise for high value items
• Manual input may be required if low data volumes
Identify accuracy of auto-forecasts and improve over
time
12
www.BetterVu.com
#4 – collaborate across the organization
Create shared assumptions
Link all parts of the business and
update in real time
Leverage collaborative tools
Build supportive culture
13
www.BetterVu.com
#5 – track and improve accuracy
Continuous Improvement is key to forecasting
• Improvement drives reliability and usefulness
• Under and Over can be equally wrong
Measure accuracy regularly and compare:
• Accuracy by forecasting team
• Accuracy by forecasting subject (product, customer)
• Accuracy by forecasting timeframe
Track and celebrate improvement over time
• Don’t incentivize forecast accuracy
14
www.BetterVu.com
#6 – integrate forecasting into management practices
Make forecasting a core part of your management
operating model
• Demand and Supply Planning
• Monthly Operating Review
Change the dialog
from “what” to “so what” and “do what”
Ultimately, effort will shift from budgeting and
variance analysis to trends and forecasting
15
www.BetterVu.com
THANKS FOR WATCHING
Download our White Paper @ www.BetterVu.com
16
www.BetterVu.com
ANY QUESTIONS?

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6 forecasting best practices for smart businesses | Anaplan and BetterVu

  • 1. 6 forecasting best practices for smart businesses
  • 2. 2 www.BetterVu.com PARTNER BETTERVU 25+ Years of experience in Financial Performance Management Multiple industries with service focus Frequent speaker and innovation leader Based in Toronto, Canada MITCH MAX Today’s speaker mmax@BetterVu.com 1-844-423-8788 x201 @Better_Vu
  • 3. 3 www.BetterVu.com BetterVu designs and implements innovative solutions that link sales, operational and financial applications to create transformational change. Anaplan is our canvas to bring Best Practices in Performance Management from vision to reality. www.BetterVu.com
  • 5. 5 www.BetterVu.com Evolution of Forecasting • Driver-based, data-driven • Updated at least monthly • Sales and Operations focus • Rolling forecast, looks into next fiscal year • Manual Submission and Consolidation • 1 or 2x per year • Finance-focused • Validate ability to meet Budget
  • 6. 6 www.BetterVu.com TRACK AND IMPROVE FORECAST ACCURACY IDENTIFY A STRONG SET OF DRIVERS INTEGRATE FORECASTING INTO MANAGEMENT PRACTICES BUILD A CONTINUOUS FORECAST AUTOMATE AND OVERRIDE BUILD COLLABORATIVE FORECASTING PROCESSES 6 Best Practices
  • 7. 7 www.BetterVu.com #1 – IDENTIFY THE RIGHT DRIVERS Focus on Predictive drivers • search for causation and linkage • not all measures are drivers Determine / test for sensitivity and impact to identify the most relevant Set the right level of granularity • Time • Product / Service • Geography
  • 8. 8 www.BetterVu.com Driver example – wholesale sporting goods ONE: IDENTIFY A STRONG SET OF DRIVERS FOR YOUR BUSINESS OR FUNCTION In this example, Revenue is the product of Sales Volume and Average Price. Macro-level adjustments may be made at this level, but it is best to drill down to a lower driver - in this example sales volume is driven by the number of stores, sales per store, and the number of promotions. Each of these drivers is further driven by lower level components. By modelling each of the components and their relationship and sensitivity based on historical trends, a to identify those drivers which are the most impactful historically - assuming that historical trends will continue into the future - so that forecast effort can be more tightly focused. It’s important to note that having a simple list of drivers is not sufficient; we strongly recommend that each organization understand its drivers in ‘chain’ fashion, as shown above. This Driver Example - Wholesale Sporting Goods Revenue # of Stores Sales/Store # Promotions eComm Price WS Price Discounting Retention New Sales Per Customer Current New Stores Store Size Sales per Square Foot Customer Traffic Effectiveness Price Changes Store Size Sales per Square Foot Average Price Sales Volume
  • 9. 9 www.BetterVu.com #2 – build a continuous process Use driver data to project future outcomes • Build on linkages and trends • Adjust for likely variations • Avoid fiscal timeframes Target a quick process (1-2 days) Move from fiscal cycle to on-demand • Constantly updated • Alerts trigger review and action
  • 10. 10 www.BetterVu.com Example – forecast process 98 104 108 100 105 110 110 115 120 130 132 108 108 110 115 115 115 120 108 109 112 118 121 128 132 Y1Q1 Y1Q2 Y1Q3 Y1Q4 Y2Q1 Y2Q2 Y2Q3 Y2Q4 Y3Q1 Actuals Plan Base Forecast Rev Forecast
  • 11. 11 www.BetterVu.com #3 – automate and override Create statistical projections that are auto-tuned to each driver Allow for human override or capture of field data • Use statistical data for high volume, low value items • Gather local expertise for high value items • Manual input may be required if low data volumes Identify accuracy of auto-forecasts and improve over time
  • 12. 12 www.BetterVu.com #4 – collaborate across the organization Create shared assumptions Link all parts of the business and update in real time Leverage collaborative tools Build supportive culture
  • 13. 13 www.BetterVu.com #5 – track and improve accuracy Continuous Improvement is key to forecasting • Improvement drives reliability and usefulness • Under and Over can be equally wrong Measure accuracy regularly and compare: • Accuracy by forecasting team • Accuracy by forecasting subject (product, customer) • Accuracy by forecasting timeframe Track and celebrate improvement over time • Don’t incentivize forecast accuracy
  • 14. 14 www.BetterVu.com #6 – integrate forecasting into management practices Make forecasting a core part of your management operating model • Demand and Supply Planning • Monthly Operating Review Change the dialog from “what” to “so what” and “do what” Ultimately, effort will shift from budgeting and variance analysis to trends and forecasting
  • 15. 15 www.BetterVu.com THANKS FOR WATCHING Download our White Paper @ www.BetterVu.com