Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience. Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is – - India’s first and the only certified OTRS System Integrator Partner. - India’s first and the preferred ITRP Partner. - India’s first and the only iTop Partner. - Bangalore’s first and the only Wolken Partner.

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ITSM & BSM Consulting
www.estom i .n et

2. eStomi Overview
eStomi Technologies is one of the fastest growing ITSM &
BSM consulting firms based in Bangalore, India. Our
consultancy services are designed to help and provide the
best solution possible to our customers.
Our business model is based on ITIL guidelines. We have an
explicit approach to providing consultancy and firmly
believe in value contribution.

3. Would you like to turn on your speakers
and watch a short informative video?

4. Confidential
Listed below are some of our Customers & Partners
Featured Clientele

5. Verticals/Domains
Pharmaceuticals Logistics Automobile
e-Commerce
Portals
Telecom Travel Insurance Fortune 500
IT Infrastructure Banking Retail IT Major
Power Energy Utilities Manufacturing Transportation
Leisure NGO
Engineering
Services
Education
Healthcare Aviation
Human
Resources
Mobility

6. Our Products & Technology
 ServiceNow
 BMC
 Manage Engine
 OTRS
 iTop
 ITRP
 Wolken
 Clarive
 Open Source

7. Consulting & Training
Consulting
 IT Service Desk
 IT Service Management
 BSM
 Process Auditing Consulting
 Process Training
Training
 ITIL Training & Certification

8. Trendy Features
 Twitter Integration
 Facebook Integration
 GoogleAuth Integration
 Reporting & Analytics
 Role-based Dashboard
 SLAs based on different criteria
 Dynamic Service Request templates
 Customized Tickets overview
 Criteria based auto-assignment and more…

9. Our Partners
 BMC - BMC Professional Services Partner
 OTRS - India’s only Certified Partner
 ITRP - India’s only Preferred Partner
 iTop - India’s only Consulting Partner
 Wolken Software - Consulting Partner
 Clarive - Consulting Partner
 Infruid Labs - Consulting Partner

10. Service Portfolio Management
BMC Remedy /
Clarive
ServiceNow /
ManageEngine
ITRP /
Wolken
OTRS /
iTop
Consulting Service
Catalog
Bugzilla / Open source Consulting
ITSM / ITIL Consulting
Process Consulting

11. Global Experience

12. Thank you
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Have you been eStomied ?
Reach out to info@estomi.net
www.estomi.net