This document discusses emerging organizational challenges including managing diversity, promoting ethical behavior, technology transformation, changing demographics of the workforce, and changed employee expectations in the context of globalization. Specifically, it notes that managing diversity can lead to increased productivity, quality, and learning when inclusion and cohesion are achieved. It also outlines barriers to diversity and strategies for overcoming them, as well as how the workforce is changing with more dual career couples, youth, and working mothers. Technology is transforming work through automation, virtual offices, and changing the nature of management. Promoting ethical behavior requires addressing dilemmas and having management lead by example with training programs and codes of conduct.
5. When diversity is made in cohesion with work
businesses able to achieve:
• Access to a changing marketplace
• Large scale business transformation
• Superior customer service
• Workforce empowerment
• Total quality
• Alliances with suppliers and customer
• Continuous learning
6. Examples
• Procter and gamble achieves 30-40% increase in
productivity
• Motorola-high quality cellular phone
• Ge power systems- cross funtional and multicultural
teams
7. Barriers to accepting diversity
• Prejudice
• Ethnocentrism
• Stereotypes
• Discrimination
• Harassment
• Sexual harassment
• backlash
8. How to manage diversity?
• Increasing awareness
• Increasing diversity skills
• Cultural diversity
• Gender diversity
• Committing top management to diversity
9. Changing demographics of workforce
• Dual career couple
• Growing number of youth
• Increase in white collar job and decrease in blue
• Increase in working mothers
10. Changed employee expectations
• Employee doesn't demand for job security,
remuneration etc, but empowerment, involvement,
equality, challenging assignments, demand for
training programs.
11. Globalization
• Unfamiliar languages, laws, style, culture
• Personal functions should have global standard
• Should be proactive as well as flexible
• Increase number of managers and professionals
• Puts premium on certain skills
• Management of careers becomes difficult
