1. UNIVERSITY OF CAPE COAST
EIT801-INSTRUCTIONAL DESIGN.
QUESTION
What is a needs assessment?
What are the sources of instruction needs?
AMEDZRO RAPHAEL ANKAR YAO
(EDMIT/14/0011)
3. introduction
• In the medical realm, doctors diagnose patients, identify
their problems and provide them with a panacea to solve
the patient’s problem.
• So it is with the designer has the sole responsibility to
identify the problem properly, then provide intervention.
• Failure on his part may address only the symptoms, with
no resultant change in the target audience’s performance.
• Needs assessment will aid the designer to critically
identify the problem in order to come out with a eternal
remedy.
4. Definitions of terms
Need is defined as a gap between what is expected and the
existing conditions.
Assessment is the process of obtaining information that is
used for making decisions about students, schools, curricula
and programs and educational policies.
Needs assessment can be described as a tool for identifying
the problem and then selecting an appropriate intervention.
Kaufman et al. (1993)
Sources of instructional needs can be explain as the origin of
the information related to a problem to be solved.
5. FUNCTIONS OF NEEDS ASSESSMENTS
The needs assessments process serve four major functions, they are:
It identifies the need relevant to a particular job or task, that is, what
problems are affecting performance.
It identifies critical needs: critical needs include those that have a
significant financial impact, affect safety, or disrupt the work or
education environment.
It sets priorities for selecting an intervention.
It provides baseline data to assess the effectiveness of the instruction.
6. TYPES OF NEEDS AND THE SOURCE OF INSTRUCTIONAL NEEDS
Normative needs: it is identify by comparing the target audience
against a national standard.
Example is comparing the end of second term Mathematics
examination to the WACE mathematical result.
Normative data is collected to solve a gap by first defining the
normative needs such as education, insurance, transportation,
etc.
The sources of normative data
• Professional societies such as WAEC, schools etc.
• Trade groups such as banks, Association of Road Contractors, Ghana,
Association of Ghana Industries (AGI), etc.
• Government agencies such as national lotteries, SNIT, etc.
Normative needs
7. comparative needs
Comparative needs: are defined by comparing the status of the target
audience to a peer of an external measure or status.
Comparative needs exits when there is a gap between a group.
the comparison must be of the same group such as class, school, bank,
church, etc.
To identify comparative needs, the designer must first determine the
areas for comparison
Source of instruction is from the comparative audience.
The individual classes, schools, universities, states may be contacted for
such a required information.
Sources of comparative needs
8. oFelt needs express a gap between current performance or skill level and
desired performance or skill level.
oIt targets on performance improvement of an individual or a group.
oExample of felt needs in the school are workshop that are organised to
improve on teachers teaching.
oFelt needs are best identified through interviews and questionnaires.
oFace-to-face interview is more effective since the designer can alleviate anxieties and
probe for additional details.
Sources of Felt needs
9. Expressed needs
Expressed needs is defined as a felt needs turned into action
It is an intrinsic in nature such that, the makes sure the desired needs is
achieved.
Instructional designers are primary interested in this type of needs since it
improve the performance of the target audience or person.
Examples of expressed sources include:
Individual personal files and performance reviews
Ask the appropriate supervisor or manager
They are mostly identified in suggestion boxes and publications
A designer using computer as data collection may use Frequently asked
questions.
Sources of expressed needs
10. anticipated or Future needs
Anticipated or future needs are means of identifying changes that will occur
in the future.
This needs aids the designer to prepare adequately for contingency.
Sources of anticipated or Future needs include:
Interview and questionnaire
Interview and questionnaire must cater for future predictions.
The designer may also identify potential problems areas.
11. Critical needs
Critical incident needs can be explained as failures that are rare but have
significant consequences.
Examples of such rare failures are chemical spills, medical treatment errors,
natural disasters, etc.
Sources of critical incident are identify by analysing potential problems.
They can be identify again by asking “what if”
Example, what if the system fails?
Sources of critical needs
12. conclusion
If the designer fail to identify the problem properly, then the intervention
may address only the symptoms, with no resultant change in the target
audience’s performance
A good needs assessment will identify the needs for particular problems
affecting performance of identified audiences.