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Chapter 7



Advertising Planning and Strategy


                                    1
Learning Objectives
Learn about major components of the
advertising plan.
Understand the importance of setting
objectives.
Discuss the success factors of introductory
advertising and the relationship between
advertising and sales.
Discuss various budgeting methods used in
advertising.

                                  2
The Advertising Planning Cycle

  1. Where are we?         2.Why are we there?



                            3.Where could we be?



5. Are we getting there?   4. How could we get there?

                                      3
Advertising Planning and Decision Making

                             Situation                Consumer/Market Analysis
                             Analysis                 Competitive Analysis


                                                      Role of Advertising, Sales
                            Marketing                 Force, Price, Promotion, Public
                            Program                   Relations


     The                                            Objectives/Segmentation/Positioning
Communication/              Advertising             Message Strategy and Tactics
  Persuasion                  Plan
                                                    Media Strategy and Tactics
   Process

                                                     “Facilitating” Agencies
                          Implementation             Social and Legal Constraints

Figure 2-1 Framework for advertising planning and decision making               4
The Advertising Plan

 An Advertising Plan Matches the Right
Audience to the Right Message and Presents
    It in the Right Medium to Reach That
      Audience & Has Three Elements.
Targeting the Audience: Whom are you trying to
reach?
Message Strategy: What do you say to them?
Media Strategy: When & where will you reach them?


                                       5
Understanding of Comm.
        Process
A typical communication process model
A model of persuasion process
 Ad  exposure
 Different functions of advertising messages

 Brand attitude

 Purchase behavior




                                  6
Developing an Advertising
                 Plan
Advertising objectives and target market
selection
Creative plan: Message strategy and tactics
Media plan: media strategy and tactics
Evaluation (research)
==> IMC approach: identify roles of various
forms of IMC and repeat the process.



                                 7
Typical Advertising or Campaign
      Plan Outline (Tab. 7.1)
I.       Introduction
     •     Executive Summary or Overview is provided.
I.       Situation Analysis
     •     Advertising Problems
     •     Advertising Opportunities
I.       Key Strategy Decisions
     •     Advertising Objectives
     •     Target Audience
     •     Competitive Product Advantage
     •     Product Image and Personality
     •     Product Position                   8
Typical Advertising or Campaign
      Plan Outline (Tab. 7.1)
IV.       The Creative Plan
V.        The Media Plan
VI.       The Communication Plan
      •     Sales promotion
      •     Public relations
      •     Direct marketing
      •     Personal selling
      •     Sponsorships, merchandising, packaging, etc.
IV.       Implementation and Evaluation
V.        Evaluation
VI.       Budget                                9
Situation Analysis
Opportunity analysis: to spot and
capitalize on favorable demand trends
 examples   of such trends
Competitive analysis: to achieve and
maintain a “competitive advantage”
 examples   of competitive advantages
Target market selection
 examples   of target marketing
==> Marketing plan (4Ps)
                                   10
Creative Platform & Message Strategy

Creative platform is a document that
outlines the message strategy decisions for
an individual ad.
Creative platforms combine the basic
advertising decisions – problems,
objectives, and target markets – with the
critical elements of the sales message
strategy – main idea and details about how
the idea will be executed.
                               11
Selling Premises
                  Advertisements that focus on the product
                  Advertisements that focus on the product
  Product
  Product             itself by looking at attributes.
                       itself by looking at attributes.

                 Product is promoted on the basis of what it
                 Product is promoted on the basis of what it
   Benefit
   Benefit                  can do for customers.
                            can do for customers.

                 Promises that something will happen if you
                 Promises that something will happen if you
  Promises
  Promises              use the advertised product.
                        use the advertised product.

                  Based on logic and reasoning and clearly
                  Based on logic and reasoning and clearly
Reason Why
Reason Why         states a reason for the benefit gained.
                    states a reason for the benefit gained.

Unique Selling
Unique Selling   A benefit statement that is both unique to the
                 A benefit statement that is both unique to the
 Proposition
  Proposition         product and important to the user.
                      product and important to the user.

   Support
   Support         Lends credibility to the selling premise.
                   Lends credibility to the selling premise.


                                            12
Defining Advertising Goals for Measured
Advertising Results (1962, 1995, S. Dutka)
   The 6M approach
    Merchandise:  important benefits to sell
    Markets: who to reach

    Motives: why people buy or fail to buy

    Media: how to reach

    Measurements: how to evaluate (time and
     change)
    Messages: key ideas to convey to move

                                    13
Setting Objectives
Why set objectives?:
-- Planning and decision making
-- Communication
-- Measurement and evaluation
Sales vs. Communication objectives
-- Problems with sales objectives
   When sales objectives are appropriate
-- Challenges with communication
objectives                     14
What is Good Objectives?
                      Specify a well-
  Concrete and
                     defined audience
   Measurable


Attainable   Good Objectives
                                     Specify a time
                                        period
  Establish bench-
  Mark measures          Realistic
                                     15
Setting Objectives Using the
Communications Effects Pyramid
Product: Backstage Shampoo
Time period: Six months
Objective 1: Create awareness among 90 percent
  of target audience. Using repetitive advertising in
  newspapers, magazines, TV and radio programs. Simple
  message.
Objective 2: Create interest in the brand among 70
 percent of target audience. Communicate information
  about the features and benefits of the brand-I.e., that it contains
  no soap and improves the texture of the hair

                                                      16
Setting objectives using the
communications effects pyramid
Objective 3: Create positive feelings about the
 brand among 40 percent and preference among
 25 percent of the target audience. Create favorable
  attitudes by conveying information, promotions, sampling, etc.
Objective 4: Obtain trial among 20 percent of the
 target audience. Use sampling and cents-off coupons
  along with advertising and promotions
Objective 5: Develop and maintain regular use of
 Backstage Shampoo among 5 percent of the
 target audience. Use continued reinforcement advertising,
  fewer coupons and promotions
                                                   17
Factors Related to Success of
Advertising for New Products
1.Communicating that something is different
  about the product. Successful introductory
  commercials communicated some point of difference
  for the new product
2.Positioning the brand difference in relation
  to the product category. Successful
  commercials positioned their brand’s difference within
  a specific product category. For example, a new
  breakfast product was positioned as the “Crispiest
  cereal”or a new beverage as the “smoothest soft
  drink.”

                                           18
Factors Related to Success of
Advertising for New Products
3.Communicating that the product difference
  is beneficial to consumers. Nearly all of the
  successful commercials linked a benefit directly to
  the new product’s difference.
4.Supporting the idea that something about
  the product is different and/or beneficial to
  consumers. All the successful commercials
  communicated support for the product’s difference
  claim or its relevance to consumers. Support took the
  form of demonstrations of performance, information
  supporting a uniqueness claim, endorsements, or
  testimonials.
                                          19
Several Ways to Increase Sales
(what mktg.comm. can do to help?)
New customers from other brands
New customers from other categories
Increasing share of requirements (SOR)
Increasing brand loyalty and reducing
attrition and price elasticity
Increasing usage


                             20
McDonald’s Advertising Response Function
    se a S
     l




             Advertising

                               21
Relationship of Adv. to Sales & Profits
  In consumer goods marketing, increases in market
  share are closely related to increases in the
  marketing budget.
  There are minimum levels below which advertising
  expenditures have no effect on sales.
  Sales normally increase with additional advertising.
  At some point, however, the rate of return declines.
  There will be some sales even with no advertising.
  Sales response to advertising may build over time,
  but the durability of advertising is brief, so a
  consistent investment is important.
  Culture and competition impose saturation limits
  above which no amount or advertising can increase
                                             22
  sales.
Advertising Budgeting
         Methods
Objectives-and-tasks method
Percentage-of-sales method
Competitive parity method
All-you-can-afford
Arbitrary allocation
Quantitative or experimental model

                             23
The Advertising Budgeting
        Methods
                         •Common budgeting method.
                          •Common budgeting method.
                         •May be based on last year’s with
                          •May be based on last year’s with
   Historical Method
   Historical Method     aapercentage increase.
                            percentage increase.
                         •Nothing to do with advertising
                          •Nothing to do with advertising
                         objectives.
                          objectives.


Task-Objective Method:   •Most common method.
                          •Most common method.
Task-Objective Method:   •Looks at objectives set for each
                          •Looks at objectives set for each
      Bottom-Up
      Bottom-Up          activity, and determines the cost
                          activity, and determines the cost
                         of accomplishing each objective.
                          of accomplishing each objective.



 Percentage-of-Sales
 Percentage-of-Sales
                         •Compares total sales with the total
                          •Compares total sales with the total
                         advertising (or marketing
                          advertising (or marketing
       Method
       Method            communication) budget during aa
                          communication) budget during
                         previous time period to compute aa
                          previous time period to compute
                         percentage.
                          percentage.
                                          24
The Advertising Budgeting
       Methods
                      •Relates the amount invested in
Competitive Methods
Competitive Methods    •Relates the amount invested in
                      advertising to the product’s share
                       advertising to the product’s share
                      of market.
                       of market.
                      •Must understand share-of-mind.
                       •Must understand share-of-mind.




                      •Allocates whatever is left over to
All You Can Afford
All You Can Afford     •Allocates whatever is left over to
                      advertising.
                       advertising.
      Method
      Method          •Companies who use this don’t
                       •Companies who use this don’t
                      value advertising very much.
                       value advertising very much.




                                       25
Top-10 Beer Brands’ SOMs and SOVs (1997)

                                                    Media
                           Total Sales           Expenditure
         Brand            ($ Billions)   SOM     ($ Millions)   SOV
1. Budweiser                $ 35.6       29.2%       $ 98.4      20.4%
2. Bud Light                   22.8      18.7          55.7      11.5
3. Miller Lite                 16.2      13.3         149.0      30.8
4. Coors Light                 13.7      11.2          91.9      19.0
5. Busch                        7.9       6.5           2.4       0.5
6. Natural Light                7.1       5.8           0.1       0.0
7. Miller Genuine Draft         5.5       4.5          21.5       4.4
8. Miller High Life             4.7       3.9          61.1      12.6
9. Busch Light                  4.5       3.7           0.0       0.0
10. Milwaukee’s Best            3.9       3.2           3.1       0.6
TOTAL                       $ 121.9      100%       $483.2      100%




                                                                         26
Review
Learn about major components of the
advertising plan.
Understand the importance of setting
objectives.
Discuss the success factors of introductory
advertising and the relationship between
advertising and sales.
Discuss various budgeting methods used in
advertising.

                                  27

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Advg plng n decision making

  • 2. Learning Objectives Learn about major components of the advertising plan. Understand the importance of setting objectives. Discuss the success factors of introductory advertising and the relationship between advertising and sales. Discuss various budgeting methods used in advertising. 2
  • 3. The Advertising Planning Cycle 1. Where are we? 2.Why are we there? 3.Where could we be? 5. Are we getting there? 4. How could we get there? 3
  • 4. Advertising Planning and Decision Making Situation Consumer/Market Analysis Analysis Competitive Analysis Role of Advertising, Sales Marketing Force, Price, Promotion, Public Program Relations The Objectives/Segmentation/Positioning Communication/ Advertising Message Strategy and Tactics Persuasion Plan Media Strategy and Tactics Process “Facilitating” Agencies Implementation Social and Legal Constraints Figure 2-1 Framework for advertising planning and decision making 4
  • 5. The Advertising Plan An Advertising Plan Matches the Right Audience to the Right Message and Presents It in the Right Medium to Reach That Audience & Has Three Elements. Targeting the Audience: Whom are you trying to reach? Message Strategy: What do you say to them? Media Strategy: When & where will you reach them? 5
  • 6. Understanding of Comm. Process A typical communication process model A model of persuasion process  Ad exposure  Different functions of advertising messages  Brand attitude  Purchase behavior 6
  • 7. Developing an Advertising Plan Advertising objectives and target market selection Creative plan: Message strategy and tactics Media plan: media strategy and tactics Evaluation (research) ==> IMC approach: identify roles of various forms of IMC and repeat the process. 7
  • 8. Typical Advertising or Campaign Plan Outline (Tab. 7.1) I. Introduction • Executive Summary or Overview is provided. I. Situation Analysis • Advertising Problems • Advertising Opportunities I. Key Strategy Decisions • Advertising Objectives • Target Audience • Competitive Product Advantage • Product Image and Personality • Product Position 8
  • 9. Typical Advertising or Campaign Plan Outline (Tab. 7.1) IV. The Creative Plan V. The Media Plan VI. The Communication Plan • Sales promotion • Public relations • Direct marketing • Personal selling • Sponsorships, merchandising, packaging, etc. IV. Implementation and Evaluation V. Evaluation VI. Budget 9
  • 10. Situation Analysis Opportunity analysis: to spot and capitalize on favorable demand trends  examples of such trends Competitive analysis: to achieve and maintain a “competitive advantage”  examples of competitive advantages Target market selection  examples of target marketing ==> Marketing plan (4Ps) 10
  • 11. Creative Platform & Message Strategy Creative platform is a document that outlines the message strategy decisions for an individual ad. Creative platforms combine the basic advertising decisions – problems, objectives, and target markets – with the critical elements of the sales message strategy – main idea and details about how the idea will be executed. 11
  • 12. Selling Premises Advertisements that focus on the product Advertisements that focus on the product Product Product itself by looking at attributes. itself by looking at attributes. Product is promoted on the basis of what it Product is promoted on the basis of what it Benefit Benefit can do for customers. can do for customers. Promises that something will happen if you Promises that something will happen if you Promises Promises use the advertised product. use the advertised product. Based on logic and reasoning and clearly Based on logic and reasoning and clearly Reason Why Reason Why states a reason for the benefit gained. states a reason for the benefit gained. Unique Selling Unique Selling A benefit statement that is both unique to the A benefit statement that is both unique to the Proposition Proposition product and important to the user. product and important to the user. Support Support Lends credibility to the selling premise. Lends credibility to the selling premise. 12
  • 13. Defining Advertising Goals for Measured Advertising Results (1962, 1995, S. Dutka) The 6M approach  Merchandise: important benefits to sell  Markets: who to reach  Motives: why people buy or fail to buy  Media: how to reach  Measurements: how to evaluate (time and change)  Messages: key ideas to convey to move 13
  • 14. Setting Objectives Why set objectives?: -- Planning and decision making -- Communication -- Measurement and evaluation Sales vs. Communication objectives -- Problems with sales objectives  When sales objectives are appropriate -- Challenges with communication objectives 14
  • 15. What is Good Objectives? Specify a well- Concrete and defined audience Measurable Attainable Good Objectives Specify a time period Establish bench- Mark measures Realistic 15
  • 16. Setting Objectives Using the Communications Effects Pyramid Product: Backstage Shampoo Time period: Six months Objective 1: Create awareness among 90 percent of target audience. Using repetitive advertising in newspapers, magazines, TV and radio programs. Simple message. Objective 2: Create interest in the brand among 70 percent of target audience. Communicate information about the features and benefits of the brand-I.e., that it contains no soap and improves the texture of the hair 16
  • 17. Setting objectives using the communications effects pyramid Objective 3: Create positive feelings about the brand among 40 percent and preference among 25 percent of the target audience. Create favorable attitudes by conveying information, promotions, sampling, etc. Objective 4: Obtain trial among 20 percent of the target audience. Use sampling and cents-off coupons along with advertising and promotions Objective 5: Develop and maintain regular use of Backstage Shampoo among 5 percent of the target audience. Use continued reinforcement advertising, fewer coupons and promotions 17
  • 18. Factors Related to Success of Advertising for New Products 1.Communicating that something is different about the product. Successful introductory commercials communicated some point of difference for the new product 2.Positioning the brand difference in relation to the product category. Successful commercials positioned their brand’s difference within a specific product category. For example, a new breakfast product was positioned as the “Crispiest cereal”or a new beverage as the “smoothest soft drink.” 18
  • 19. Factors Related to Success of Advertising for New Products 3.Communicating that the product difference is beneficial to consumers. Nearly all of the successful commercials linked a benefit directly to the new product’s difference. 4.Supporting the idea that something about the product is different and/or beneficial to consumers. All the successful commercials communicated support for the product’s difference claim or its relevance to consumers. Support took the form of demonstrations of performance, information supporting a uniqueness claim, endorsements, or testimonials. 19
  • 20. Several Ways to Increase Sales (what mktg.comm. can do to help?) New customers from other brands New customers from other categories Increasing share of requirements (SOR) Increasing brand loyalty and reducing attrition and price elasticity Increasing usage 20
  • 21. McDonald’s Advertising Response Function se a S l Advertising 21
  • 22. Relationship of Adv. to Sales & Profits In consumer goods marketing, increases in market share are closely related to increases in the marketing budget. There are minimum levels below which advertising expenditures have no effect on sales. Sales normally increase with additional advertising. At some point, however, the rate of return declines. There will be some sales even with no advertising. Sales response to advertising may build over time, but the durability of advertising is brief, so a consistent investment is important. Culture and competition impose saturation limits above which no amount or advertising can increase 22 sales.
  • 23. Advertising Budgeting Methods Objectives-and-tasks method Percentage-of-sales method Competitive parity method All-you-can-afford Arbitrary allocation Quantitative or experimental model 23
  • 24. The Advertising Budgeting Methods •Common budgeting method. •Common budgeting method. •May be based on last year’s with •May be based on last year’s with Historical Method Historical Method aapercentage increase. percentage increase. •Nothing to do with advertising •Nothing to do with advertising objectives. objectives. Task-Objective Method: •Most common method. •Most common method. Task-Objective Method: •Looks at objectives set for each •Looks at objectives set for each Bottom-Up Bottom-Up activity, and determines the cost activity, and determines the cost of accomplishing each objective. of accomplishing each objective. Percentage-of-Sales Percentage-of-Sales •Compares total sales with the total •Compares total sales with the total advertising (or marketing advertising (or marketing Method Method communication) budget during aa communication) budget during previous time period to compute aa previous time period to compute percentage. percentage. 24
  • 25. The Advertising Budgeting Methods •Relates the amount invested in Competitive Methods Competitive Methods •Relates the amount invested in advertising to the product’s share advertising to the product’s share of market. of market. •Must understand share-of-mind. •Must understand share-of-mind. •Allocates whatever is left over to All You Can Afford All You Can Afford •Allocates whatever is left over to advertising. advertising. Method Method •Companies who use this don’t •Companies who use this don’t value advertising very much. value advertising very much. 25
  • 26. Top-10 Beer Brands’ SOMs and SOVs (1997) Media Total Sales Expenditure Brand ($ Billions) SOM ($ Millions) SOV 1. Budweiser $ 35.6 29.2% $ 98.4 20.4% 2. Bud Light 22.8 18.7 55.7 11.5 3. Miller Lite 16.2 13.3 149.0 30.8 4. Coors Light 13.7 11.2 91.9 19.0 5. Busch 7.9 6.5 2.4 0.5 6. Natural Light 7.1 5.8 0.1 0.0 7. Miller Genuine Draft 5.5 4.5 21.5 4.4 8. Miller High Life 4.7 3.9 61.1 12.6 9. Busch Light 4.5 3.7 0.0 0.0 10. Milwaukee’s Best 3.9 3.2 3.1 0.6 TOTAL $ 121.9 100% $483.2 100% 26
  • 27. Review Learn about major components of the advertising plan. Understand the importance of setting objectives. Discuss the success factors of introductory advertising and the relationship between advertising and sales. Discuss various budgeting methods used in advertising. 27