2. THE IDEA
Enhancing existing loyalty rewards program to create
personalized amazing shopping experiences using
digital and social media technologies.
A brand that differentiates by showing its care and
appreciation for its customers by using technology
that bridges the digital and the real world.
4. 51 2 3 4 6
MOBILE APP DESIGNED TO ENHANCE SHOPPING EXPERIENCE
STORE & RFID DIGITAL INTERACTION MOBILE APP & AR
CONTENT
MARKETING
SOCIAL MEDIA
ENGAGEMENT
EXTENDED REWARDS
& CUSTOMER SERVICE
Notifications
Feedback &
survey
Social media hub
Augmented reality
Interact with mallRewards
management
5. RFID REWARDS SYSTEM
STORE DETECTS CUSTOMER NOTIFICATION SENT TO APP
• Discounts
• Promotions
• Events
• Type of member
• Alerts customer service
STORE ANALYTICS
• Behavior pattern
• Hotspot measurement
DIGITAL INTERACTION
• Lucky draw games
• Information
• Entertainment
6. DRIVE FOOT-FALL TO UNDER VISITED AREAS
Retailers
Digital
Strategy
Shoppers
8. SOCIAL MEDIA HUB STRATEGY
“a platform to engage with your customers
take ownership on your branding social page
truly own the data of your fans
big data - insight, not just email address
long term cost saving on online media buy"
content aggregation & curation
Aggregate content from
multiple sources including
social networks, blogs,
publisher sites, influencers
etc.
When users interact with the
posts, you collect precious
data.
9. CONTENT MARKETING STRATEGY
Content creates trust. And trust is the filter in which all business success
must pass through.
Sainsbury
example
here
10. DIGITAL & SOCIAL STRATEGY
Shopper
Digital
Social
Mobile
app
engagement
Digital wall
& floor
interaction
Socialhub
strategy
Content
Marketing
RFID
Rewards
integration