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“Basic Social Media
     for CSOs”
http://www.flickr.com/photos/lucassevilla/5415108591/sizes/l/in
/photostream/
WEB 1.0



WEB 2.0
1- What is Social Media?
SOCIAL + MEDIA



                        ?
      Yes!
But what is it really
Breaking it down..
 SOCIAL                               The social part of the term is simply to
                                        indicate that it is used by many
                                        people. The implications of this
                                        element however are much more
                                        complex and interesting.


It's a means, not an end
It's a 2 way communication street

                                                             MEDIA
The media part simply indicates a
means of communication. Since this
kind of media is used by many
people, it is different from TV for
example, because information is
communicated 2 ways.
2- Using Social Media?
http://www.flickr.com/photos/lucassevilla/5415722548/sizes/l/in/photostream/
OUTREACH
                      EVALUATE
                                                GOAL!
                EXECUTE

              MEDIA

         MESSAGE

   AUDIENCE                             T-GAMMEE
  GOAL
                                        Outreach
                                        Strategy
TEAM                      http://www.slideshare.net/MaryCJoyce/media-outreach-strategy
Measure success
                          EVALUATE                     (What worked/didn't?)


                  EXECUTE                      Optimize your usage of the
                                               tools (Facebook, Titter, other)

              MEDIA                   Where is your audience? (what
                                      social medium?)

         MESSAGE              What do you want to tell them? (Identify the
                              message)

   AUDIENCE             Who do you want to talk to? (Identify audience of
                        your CSO)

  GOAL            What should your social media presence achieve?
                  (Achievable, specific, strategic plan)

TEAM       W
            ho will do the outreach strategy for your CSO? (supervisor,
           social media expert, website coordinator, communication officer?)
Choose at least one person on your
TEAM    team to be responsible for social
        media updates and communication.

                 Specific
                 Measurable
       Be SMART!
                 Attainable
GOAL             Relevant
                 Time-based

                 Engage your community!
AUDIENCE         Keep 2 Cs in mind!
                 Content & Community
The Engagement Pyramid
                         groundwire.org
MESSAGE

                                     Relevant
         Content                    (to you and your
     (Is anything that goes             audience)
out of your Social Media “tools”)        +
                                       Great
MEDIA   Which media platform is best for you    ?




                               Image from Jeffbullas.com
Intro to
SOCIAL MEDIA
  TOOLS
EXECUTE
Now that you know your GOAL, your AUDIENCE, your
MESSAGE, and your MEDIA...



   It's time to use media optimally and get your best results




    Optimize your tools!
Optimizing

@   List the Twitter handles of the staff contributing to your feed
    Create Twitter List of your staff, supporters, and partners


        - Keep track of what's trending in your CSO field or hashtags
        related to your cause
#       - Recruit staff, members, and volunteers through Twitter: #jobs
        is always popular!




RT        Retweet and favorite
          Respond! To questions, praise, and criticism--keep track!
Optimizing

 Use Twitter applications!
Optimizing
Be searchable
ocreate a 'cause' and add it to your fanpage

Be interactive
   o   Allow members to post on wall, updates, photos, etc.
   o   Ask questions in your status
   o   Ask 
           them to upload photos and videos related to your
       cause or CSO field

Be social
   o   'Like' and comment on fans' media
   o   Post all events on Facebook
   o   Support and re-post events and media from partners and
       supporters
Optimizing other media


o   Use the YouTube Nonprofit Program to raise money
o   Hold video contests
o   Show your results: post videos




    o   Upgrade to Flickr Pro account
    o   Hold photo contests
Do not “harass” people




     Talk to them
 Share your interests
& Promote your cause!
Thank you!




   www.altcity.me

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Basic social media for CSOs

  • 4. 1- What is Social Media?
  • 5. SOCIAL + MEDIA ? Yes! But what is it really
  • 6. Breaking it down.. SOCIAL The social part of the term is simply to indicate that it is used by many people. The implications of this element however are much more complex and interesting. It's a means, not an end It's a 2 way communication street MEDIA The media part simply indicates a means of communication. Since this kind of media is used by many people, it is different from TV for example, because information is communicated 2 ways.
  • 9. OUTREACH EVALUATE GOAL! EXECUTE MEDIA MESSAGE AUDIENCE T-GAMMEE GOAL Outreach Strategy TEAM http://www.slideshare.net/MaryCJoyce/media-outreach-strategy
  • 10. Measure success EVALUATE (What worked/didn't?) EXECUTE Optimize your usage of the tools (Facebook, Titter, other) MEDIA Where is your audience? (what social medium?) MESSAGE What do you want to tell them? (Identify the message) AUDIENCE Who do you want to talk to? (Identify audience of your CSO) GOAL What should your social media presence achieve? (Achievable, specific, strategic plan) TEAM W  ho will do the outreach strategy for your CSO? (supervisor, social media expert, website coordinator, communication officer?)
  • 11. Choose at least one person on your TEAM team to be responsible for social media updates and communication. Specific Measurable Be SMART! Attainable GOAL Relevant Time-based Engage your community! AUDIENCE Keep 2 Cs in mind! Content & Community
  • 12. The Engagement Pyramid groundwire.org
  • 13. MESSAGE Relevant Content (to you and your (Is anything that goes audience) out of your Social Media “tools”) + Great
  • 14. MEDIA Which media platform is best for you ? Image from Jeffbullas.com
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. EXECUTE Now that you know your GOAL, your AUDIENCE, your MESSAGE, and your MEDIA... It's time to use media optimally and get your best results Optimize your tools!
  • 21. Optimizing @ List the Twitter handles of the staff contributing to your feed Create Twitter List of your staff, supporters, and partners - Keep track of what's trending in your CSO field or hashtags related to your cause # - Recruit staff, members, and volunteers through Twitter: #jobs is always popular! RT Retweet and favorite Respond! To questions, praise, and criticism--keep track!
  • 22. Optimizing Use Twitter applications!
  • 23. Optimizing Be searchable ocreate a 'cause' and add it to your fanpage Be interactive o Allow members to post on wall, updates, photos, etc. o Ask questions in your status o Ask  them to upload photos and videos related to your cause or CSO field Be social o 'Like' and comment on fans' media o Post all events on Facebook o Support and re-post events and media from partners and supporters
  • 24. Optimizing other media o Use the YouTube Nonprofit Program to raise money o Hold video contests o Show your results: post videos o Upgrade to Flickr Pro account o Hold photo contests
  • 25. Do not “harass” people Talk to them Share your interests & Promote your cause!
  • 26. Thank you! www.altcity.me