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www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
P a r t n e r s i n B u i l d i n g U A E ' s S e c u r i t y & E c o n o m y
Our Vision: Provide an integrated and advanced personal identity management system that
contribute to the transformation of the government and the economy and promotes security and
global competitiveness of the UAE.
Presented by: Dr. Ali M. Al-Khouri
Human Capital Development
in the Arab World:
A View from the Top
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Agenda
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Introduction
• Change is what we live and
breathe, and the common
language in today’s world ..
• Proliferating uncertainty
factor and hence
complexity.
• Technology is changing
almost everything, and
vanishing traditional
assumptions of how things
are done!
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Organisation Design
More attention is given to Organisation Design:
is a process for improving success probability
(Organizations are long term and Human Resources are short term):
alignment of human dimension and corporate
strategic goals and objectives .
“The idea is to create a
way of organizing, that
best suits the purpose to
be accomplished,
regardless of the way in
which other, dissimilar
groups are organized.”
(Roy H. Autry, 1996)
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Organisation Design Framework
Balanced Score
Card Model
Boston Consulting
Group Building Blocks
Jay Galbraith-
Star Model
Booz Allen Hamilton-
Natural Business Units
Goold and Campbell- Fit
and Good Design Tests
Massive Investments !
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Organisation Design Framework
Balanced Score
Card Model
Boston Consulting
Group Building Blocks
Jay Galbraith-
Star Model
Booz Allen Hamilton-
Natural Business Units
Goold and Campbell- Fit
and Good Design Tests
Massive Investments !
Human Resources:
being pushed into a curious
position of attention.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Organisation Design Framework
Balanced Score
Card Model
Boston Consulting
Group Building Blocks
Jay Galbraith-
Star Model
Booz Allen Hamilton-
Natural Business Units
Goold and Campbell- Fit
and Good Design Tests
Massive Investments !
Human Resources:
being pushed into a curious
position of attention.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital Definition
Human capital is the
stock of competencies,
knowledge, social and
personality attributes, including
creativity, embodied in the ability
to perform labor so as to produce
economic value.
Source:
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital in Economy
“There is such a thing as
investment in human capital as
well as investment in material
capital. So soon as this is
recognized, the distinction
between economy in consumption
and economy in investment
becomes blurred. …….”
Arthur Cecil Pigou (1877- 1959)
English Economist, Teacher and builder of
the School of Economics at the University
of Cambridge.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital Investment
“Human capital is like any other
type of capital; it could be
invested in through education,
training and enhanced benefits
that will lead to an improvement
in the quality and level of
production.”
Theodore William Schultz
American Economist (1902-1998)
Nobel Memorial Prize in Economic Sciences.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Employee Life Cycle:
Alignment organisation and personal goals..
If disregarded, stagnancy and complacency start creeping..
Knowledge
Management
Dynamic rather than defined
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital Investment
Human Capital Investment is all
about nurturing of talent, retention of
talent, rewarding achievements
and enabling
personal & organizational
growth.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital Challenges
.html1/index9383http://www.rand.org/pubs/research_briefs/RBCorporationRAND
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Adult Literacy in the Middle East
Highest literacy in the world.. 97% among both genders in
some countries
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
University Attendance in the Middle East
University attendance shows huge shift in closing the
gender gap with females outnumbering the males in
university education in the region
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Unemployment among Youth
Source: ILO & IMF Data -2010
Unemployment among youth: nearly 25% of the region’s
youth unemployed.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Underlying causes?
Source: ILO & IMF Data -2010
Highest per capita incomes in the world!
Where is the issues? Why this disparity? What are reasons?
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Causes of Youth Unemployment
two main policy factors:
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Causes of Youth Unemployment
“In 2010, in 25 out of 27 developed
countries, the highest
unemployment rate was among
people with primary education or
less.”
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Nationalisation in GCC Countries
“Qatarisation”
National Strategy to
localise labour workforce
“Bahrainisation”
Tamkeen initiative, part of
Economic Vision 2030
Training & Development
Scheme, with financial
support from private sector
Labour Fund initiative to
support employability, job
creation, and social support
“Kuwaitisation”
“Saudisation” “Omanisation”
Oman Strategy 2020
Nationalisation Committee with
empowerment to penalise
un-complying entities.
Netaqaat: a Rating Scheme
by Ministry of Labour to rank
organisations by their
localisation %
Restructuring Program to
support and encourage
local workforce in the
private sector.
Sanad Scheme, Ministry of
Labour initiative to support
job seekers and self-
employment projects
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
UAE Leadership Vision
“It is my duty as the
leader of the young
people of this country to
encourage them to work
and to exert themselves in
order to raise their own
standards and to be of
service to the country.
The individual who is
healthy and of a sound
mind and body but who
does not work commits a
crime against himself and
society.”
HH Sheikh Zayed
Bin Sultan Al Nahyan
UAE’s leadership has a very clear
vision on Human Capital Investment.
“We believe that
our youth are the
backbone of the
nation and the
foundation on
which to develop
this noble
civilisation,
unaffected by the
wind of change,
no matter how
hard it blows.”
HH Sheikh Mohamed
Bin Rashid Al Maktoum
“Education is the priority
of any nation that hopes
to occupy a distinguished
position among countries
of the world. It is the
means by which it can
build a strong generation,
cautious of adhering to its
customs and traditions
and able to adjust to the
ever-changing needs of
our times and to the ever-
developing technologies
of the modern world.”
HH Sheikh Mohamed
Bin Zayed Al Nahyan
The citizen is the
principle element in
the progress and
development of the
state and a partner
in shaping the future
of the nation.
HH Sheikh Khalifa Bin
Zayed Al Nahyan
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Nationalization Initiatives: UAE
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Nationalisation in the Arab World
• Laws & Legislation
• National Initiatives
• Training and development
programs to support skills
development.
Arab nations are seeking to build
‘EMPLOYABLE NATIONAL RESOURCES’
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Government Role in Supporting Employment
• Governments in the region have strongly supported
employment (localisation).
• As per a recent IMF report the Government’s in the
MENA region spend 9.8% of their GDP towards the
wages as compared to a Global Average of 5.4%!!
9.8%
5.4%
Global Average
MENA Region
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Employment in Public Sector
• Public sector estimated wages are
48% and 36% higher than those
offered by the private sector.
• This implies that our regional
government sector not only pays
more but employs more too.
• Despite this, the unemployment
rate is highest in the world in the
region.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Employment Statistics in Arab World
• 55 million unemployed
• Population: 360 million to 480 million in
2030.
• 95 million job seekers by 2030!
• Real challenge is to create 140 million
jobs in 15 years ($100K cost of each job)
= $14 trillion.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Incentivising Private Sector
• Private sector needs to be incentivized to offer more
employment and make it a lucrative proposition for
the people to join the private sector.
• This can be done, not just by subsidies or financial
incentives, but by providing quality labor to the
market from the local population.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Need for Methodological Approach
National Human Capital
Development Policy
Coordinated efforts of
various initiatives for
the common goals
Enhanced participation
of the private sector in
the National Human
Capital Development
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Do we really
need supermen?
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
We
need to
develop
Super-Minds!
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Preparing Younger Generation
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Best Practices
• Ensure clear understanding of
organisation values, and how their efforts
contribute (frequent, timely recognition
and detailed feedback).
• Continuous training and development.
Skills can always be improved.
• Allow investment of some increment of
“work time” in creating ideas and outlets
that could bring benefits to organizations,
e.g., Google’s “20 percent time.”
Good
management
practices:
create healthy
environment to
help
organisations
succeed and
retain
employees as
well as
attracting new
candidates.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Developing Excellence Culture
• New excellence models assume
management not only operating
and directing but also leading and
having the necessary talent and
comprehending good practices and
outstanding leadership skills.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
ASTD Human Capital Development Model
American Society
for Training and
Development
10 areas of
training and
development:
released in
May 2013
improves
upon the last
release of
2004 to bring
in several
new updates
in the
Competency
Modeling for
Organizations
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Human Capital Development Framework
Organization
Design
Business Process
Re-Engineering
Career
Development
System
Competency
Based Org.
Leadership
Performance
Management
Rewards
Strategic HR Manag.
Assessment
Succession
Planning
Strategic Mgmt.
& Planning
Work-life
programs
Maximizing the
Globalization
effects by Building
National resources
utilizing the Global
Access to
Knowledge.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Leadership?
The single most
fundamental
pillar for the
success of any
endeavour is:
LEADERSHIP
with Vision!
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Leadership Gaps: Failure Symptoms in Org. Culture
Future leaders
are unknown
Leadership in itself is
not part of
performance
appraisal
Little support for
new leaders
no model of
leadership
inconsistent training
and development
activities
Development activities
are not tied to the
mission, vision, or
strategy of the business
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Defining what leadership makes sense to Org.?
What’s our mission?What’s our vision?
What do our stakeholders expect of our
leaders as we work to achieve these things?
What leadership skills are necessary
for getting us there?
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Supporting leaders to self-develop
Leadership development is about actually teaching people how to learn
and how to accelerate the process of learning.
Help leaders hit the target. Turn them
around so they’re facing in the right
direction. Move them closer until the
target comes into focus. Then, give
them the bow and arrow and teach
them how to aim.
At this stage leaders need
coaching and guidance to
feedback them on their
leadership achievements.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Organisational Learning & Learning Individual
• Learning organization remains
a theoretical construct
instead of a practical reality!
• Organizations don’t develop
leaders, instead leaders
develop leaders!
April 2011 article published by CLO magazine
• Missing link!
• Individuals understanding of learning process
and how to accelerate own learning.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Evaluation: Developing Sensors!
The Leadership Circle
Profile is a tool to
accelerate leadership
effectiveness beyond
traditional competency-
based approaches. When
it comes to developing
leaders, training to
competencies alone does
not work very well. For
more rapid and lasting
results, it is crucial that
organizations help leaders
gain deeper insight into
their behavior and what is
driving it.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Leadership Role
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Agenda
• Introduction
• Addressing the Arab Human Capital Challenge
• Nationalization Initiatives
• Managing the Future: Engaging and Retaining Youth
• Developing the Leadership Culture
• Concluding Remarks
Human Capital: A VIEW FROM THE TOP
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Concluding Remarks
Needs for conscious and
diligent development of the
Knowledge-base and the
building of a deep rooted
Knowledge Economy.
Only Knowledge
Management can make
the Human Capital
Development sustainable.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
• Quantity of
goods/services
demanded/supplied
determine the price
• Laws of supply &
demand dictate at
what price and
quantity the
economy operates
most efficiently – the
point of equilibrium.
Manufacturing Age Supply and Demand
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Knowledge Age Supply and Demand
• Knowledge & Information
are demanded &
supplied.
• Physical assets vs.
knowledge assets based
economies.
• The more one piece of
information is
demanded, the more
value the market will
place on that
knowledge asset.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
Fueling Human Capital Formation Policies
• Need to recognize the
dynamic nature of the
human capital.
• It is fundamental that
governments account
for general equilibrium
effects to emphasise
heterogeneity in skills
through sagacious
policies and influence
human capital formation.
www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved
THANK YOU.
Dr. Ali M. Al-Khouri
Director General | Emirates Identity Authority | UAE
www.emiratesid.ae | ali.alkhouri@emiratesid.ae |
Read our recent research from:
http://www.emiratesid.gov.ae/ar/media-center/publications.aspx
@DrAliAlKhouri

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Human Capital Development in the Arab World

  • 1. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved P a r t n e r s i n B u i l d i n g U A E ' s S e c u r i t y & E c o n o m y Our Vision: Provide an integrated and advanced personal identity management system that contribute to the transformation of the government and the economy and promotes security and global competitiveness of the UAE. Presented by: Dr. Ali M. Al-Khouri Human Capital Development in the Arab World: A View from the Top
  • 2. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Agenda Human Capital: A VIEW FROM THE TOP
  • 3. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 4. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Introduction • Change is what we live and breathe, and the common language in today’s world .. • Proliferating uncertainty factor and hence complexity. • Technology is changing almost everything, and vanishing traditional assumptions of how things are done!
  • 5. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Organisation Design More attention is given to Organisation Design: is a process for improving success probability (Organizations are long term and Human Resources are short term): alignment of human dimension and corporate strategic goals and objectives . “The idea is to create a way of organizing, that best suits the purpose to be accomplished, regardless of the way in which other, dissimilar groups are organized.” (Roy H. Autry, 1996)
  • 6. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Organisation Design Framework Balanced Score Card Model Boston Consulting Group Building Blocks Jay Galbraith- Star Model Booz Allen Hamilton- Natural Business Units Goold and Campbell- Fit and Good Design Tests Massive Investments !
  • 7. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Organisation Design Framework Balanced Score Card Model Boston Consulting Group Building Blocks Jay Galbraith- Star Model Booz Allen Hamilton- Natural Business Units Goold and Campbell- Fit and Good Design Tests Massive Investments ! Human Resources: being pushed into a curious position of attention.
  • 8. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Organisation Design Framework Balanced Score Card Model Boston Consulting Group Building Blocks Jay Galbraith- Star Model Booz Allen Hamilton- Natural Business Units Goold and Campbell- Fit and Good Design Tests Massive Investments ! Human Resources: being pushed into a curious position of attention.
  • 9. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital Definition Human capital is the stock of competencies, knowledge, social and personality attributes, including creativity, embodied in the ability to perform labor so as to produce economic value. Source:
  • 10. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital in Economy “There is such a thing as investment in human capital as well as investment in material capital. So soon as this is recognized, the distinction between economy in consumption and economy in investment becomes blurred. …….” Arthur Cecil Pigou (1877- 1959) English Economist, Teacher and builder of the School of Economics at the University of Cambridge.
  • 11. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital Investment “Human capital is like any other type of capital; it could be invested in through education, training and enhanced benefits that will lead to an improvement in the quality and level of production.” Theodore William Schultz American Economist (1902-1998) Nobel Memorial Prize in Economic Sciences.
  • 12. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Employee Life Cycle: Alignment organisation and personal goals.. If disregarded, stagnancy and complacency start creeping.. Knowledge Management Dynamic rather than defined
  • 13. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital Investment Human Capital Investment is all about nurturing of talent, retention of talent, rewarding achievements and enabling personal & organizational growth.
  • 14. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 15. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital Challenges .html1/index9383http://www.rand.org/pubs/research_briefs/RBCorporationRAND
  • 16. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Adult Literacy in the Middle East Highest literacy in the world.. 97% among both genders in some countries
  • 17. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved University Attendance in the Middle East University attendance shows huge shift in closing the gender gap with females outnumbering the males in university education in the region
  • 18. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Unemployment among Youth Source: ILO & IMF Data -2010 Unemployment among youth: nearly 25% of the region’s youth unemployed.
  • 19. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Underlying causes? Source: ILO & IMF Data -2010 Highest per capita incomes in the world! Where is the issues? Why this disparity? What are reasons?
  • 20. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Causes of Youth Unemployment two main policy factors:
  • 21. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Causes of Youth Unemployment “In 2010, in 25 out of 27 developed countries, the highest unemployment rate was among people with primary education or less.”
  • 22. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 23. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Nationalisation in GCC Countries “Qatarisation” National Strategy to localise labour workforce “Bahrainisation” Tamkeen initiative, part of Economic Vision 2030 Training & Development Scheme, with financial support from private sector Labour Fund initiative to support employability, job creation, and social support “Kuwaitisation” “Saudisation” “Omanisation” Oman Strategy 2020 Nationalisation Committee with empowerment to penalise un-complying entities. Netaqaat: a Rating Scheme by Ministry of Labour to rank organisations by their localisation % Restructuring Program to support and encourage local workforce in the private sector. Sanad Scheme, Ministry of Labour initiative to support job seekers and self- employment projects
  • 24. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved UAE Leadership Vision “It is my duty as the leader of the young people of this country to encourage them to work and to exert themselves in order to raise their own standards and to be of service to the country. The individual who is healthy and of a sound mind and body but who does not work commits a crime against himself and society.” HH Sheikh Zayed Bin Sultan Al Nahyan UAE’s leadership has a very clear vision on Human Capital Investment. “We believe that our youth are the backbone of the nation and the foundation on which to develop this noble civilisation, unaffected by the wind of change, no matter how hard it blows.” HH Sheikh Mohamed Bin Rashid Al Maktoum “Education is the priority of any nation that hopes to occupy a distinguished position among countries of the world. It is the means by which it can build a strong generation, cautious of adhering to its customs and traditions and able to adjust to the ever-changing needs of our times and to the ever- developing technologies of the modern world.” HH Sheikh Mohamed Bin Zayed Al Nahyan The citizen is the principle element in the progress and development of the state and a partner in shaping the future of the nation. HH Sheikh Khalifa Bin Zayed Al Nahyan
  • 25. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Nationalization Initiatives: UAE
  • 26. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Nationalisation in the Arab World • Laws & Legislation • National Initiatives • Training and development programs to support skills development. Arab nations are seeking to build ‘EMPLOYABLE NATIONAL RESOURCES’
  • 27. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Government Role in Supporting Employment • Governments in the region have strongly supported employment (localisation). • As per a recent IMF report the Government’s in the MENA region spend 9.8% of their GDP towards the wages as compared to a Global Average of 5.4%!! 9.8% 5.4% Global Average MENA Region
  • 28. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Employment in Public Sector • Public sector estimated wages are 48% and 36% higher than those offered by the private sector. • This implies that our regional government sector not only pays more but employs more too. • Despite this, the unemployment rate is highest in the world in the region.
  • 29. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Employment Statistics in Arab World • 55 million unemployed • Population: 360 million to 480 million in 2030. • 95 million job seekers by 2030! • Real challenge is to create 140 million jobs in 15 years ($100K cost of each job) = $14 trillion.
  • 30. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Incentivising Private Sector • Private sector needs to be incentivized to offer more employment and make it a lucrative proposition for the people to join the private sector. • This can be done, not just by subsidies or financial incentives, but by providing quality labor to the market from the local population.
  • 31. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Need for Methodological Approach National Human Capital Development Policy Coordinated efforts of various initiatives for the common goals Enhanced participation of the private sector in the National Human Capital Development
  • 32. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Do we really need supermen?
  • 33. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved We need to develop Super-Minds!
  • 34. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 35. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Preparing Younger Generation
  • 36. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Best Practices • Ensure clear understanding of organisation values, and how their efforts contribute (frequent, timely recognition and detailed feedback). • Continuous training and development. Skills can always be improved. • Allow investment of some increment of “work time” in creating ideas and outlets that could bring benefits to organizations, e.g., Google’s “20 percent time.” Good management practices: create healthy environment to help organisations succeed and retain employees as well as attracting new candidates.
  • 37. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Developing Excellence Culture • New excellence models assume management not only operating and directing but also leading and having the necessary talent and comprehending good practices and outstanding leadership skills.
  • 38. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved ASTD Human Capital Development Model American Society for Training and Development 10 areas of training and development: released in May 2013 improves upon the last release of 2004 to bring in several new updates in the Competency Modeling for Organizations
  • 39. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Human Capital Development Framework Organization Design Business Process Re-Engineering Career Development System Competency Based Org. Leadership Performance Management Rewards Strategic HR Manag. Assessment Succession Planning Strategic Mgmt. & Planning Work-life programs Maximizing the Globalization effects by Building National resources utilizing the Global Access to Knowledge.
  • 40. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 41. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Leadership? The single most fundamental pillar for the success of any endeavour is: LEADERSHIP with Vision!
  • 42. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Leadership Gaps: Failure Symptoms in Org. Culture Future leaders are unknown Leadership in itself is not part of performance appraisal Little support for new leaders no model of leadership inconsistent training and development activities Development activities are not tied to the mission, vision, or strategy of the business
  • 43. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Defining what leadership makes sense to Org.? What’s our mission?What’s our vision? What do our stakeholders expect of our leaders as we work to achieve these things? What leadership skills are necessary for getting us there?
  • 44. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Supporting leaders to self-develop Leadership development is about actually teaching people how to learn and how to accelerate the process of learning. Help leaders hit the target. Turn them around so they’re facing in the right direction. Move them closer until the target comes into focus. Then, give them the bow and arrow and teach them how to aim. At this stage leaders need coaching and guidance to feedback them on their leadership achievements.
  • 45. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Organisational Learning & Learning Individual • Learning organization remains a theoretical construct instead of a practical reality! • Organizations don’t develop leaders, instead leaders develop leaders! April 2011 article published by CLO magazine • Missing link! • Individuals understanding of learning process and how to accelerate own learning.
  • 46. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Evaluation: Developing Sensors! The Leadership Circle Profile is a tool to accelerate leadership effectiveness beyond traditional competency- based approaches. When it comes to developing leaders, training to competencies alone does not work very well. For more rapid and lasting results, it is crucial that organizations help leaders gain deeper insight into their behavior and what is driving it.
  • 47. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Leadership Role
  • 48. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Agenda • Introduction • Addressing the Arab Human Capital Challenge • Nationalization Initiatives • Managing the Future: Engaging and Retaining Youth • Developing the Leadership Culture • Concluding Remarks Human Capital: A VIEW FROM THE TOP
  • 49. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Concluding Remarks Needs for conscious and diligent development of the Knowledge-base and the building of a deep rooted Knowledge Economy. Only Knowledge Management can make the Human Capital Development sustainable.
  • 50. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved • Quantity of goods/services demanded/supplied determine the price • Laws of supply & demand dictate at what price and quantity the economy operates most efficiently – the point of equilibrium. Manufacturing Age Supply and Demand
  • 51. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Knowledge Age Supply and Demand • Knowledge & Information are demanded & supplied. • Physical assets vs. knowledge assets based economies. • The more one piece of information is demanded, the more value the market will place on that knowledge asset.
  • 52. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved Fueling Human Capital Formation Policies • Need to recognize the dynamic nature of the human capital. • It is fundamental that governments account for general equilibrium effects to emphasise heterogeneity in skills through sagacious policies and influence human capital formation.
  • 53. www.emiratesid.ae © 2013 Emirates Identity Authority. All rights reserved THANK YOU. Dr. Ali M. Al-Khouri Director General | Emirates Identity Authority | UAE www.emiratesid.ae | ali.alkhouri@emiratesid.ae | Read our recent research from: http://www.emiratesid.gov.ae/ar/media-center/publications.aspx @DrAliAlKhouri