The document discusses how the PDCA (Plan-Do-Check-Act) cycle is used as a tool for continuous improvement in the context of Total Quality Management (TQM). The PDCA cycle involves selecting a project, analyzing the current status, determining corrective actions, implementing those actions, checking the effects, and planning future improvements. This allows for continuous refinement through a cycle of planning, executing plans, observing outcomes, and adjusting plans accordingly. The PDCA cycle is presented as a powerful tool that can be used across sectors to help achieve the goals of TQM through an ongoing process of assessment and improvement.
4. PDCA & TQM DOSTI!!
The basic need of TQM is
continuous improvement. PDCA TQM
In this competition world if
you are not in the race you
will loss.
For this continuous
improvement purpose PCDA
cycle acts as a best tool, so as
to achieve Quality
Also called as deming cycle
5. PROCESS TO OBTAIN TQM BY
PDCA
Select the project in which TQM to be achieved
Grasp the present status
Analyze the cause
Determine the corrective action
Implement corrective action
Check the effects in terms of quality
Take appropriate action
Conclude and future plans to obtain TQM
7. Select the project in which TQM TO BE IMPLEMENTED
-Project background and reasons for selection
-Set a target
-Prepare a schedule of activities
Grasp the Current status
Analyze the cause and Determine the Corrective Action
-Prepare cause and effect diagram
-Prepare a hypothesis and verify most likely causes
-Document the corrective action
9. • Implement the corrective action
Prepare instructions and flow charts for
complicated procedures
Adequate training must be provided
Follow the plan exactly
Record any division from plan and collect the
data on results
11. • Check the Effect of corrective action
– Compare over all results
– Analyse failure to achieve results
– Results achieved
12.
13. • Check appropriate action
– Documentation, standardisation and control
– Training
– Decide on future plans
– The well known seven quality control tools may be
used in this process
14. CONCLUSION
• PDCA is a powerful tool to
obtain TOTAL QUALITY
MANAGEMENT in any sector
not only in construction sector.
• But it should be followed and
implemented perfectly to see its
fruits!!
15. • REFERENCE
A PAPER BY B.GIRISH, NATIONAL
PRODUCTIVITY COUNCIL, CHENNAI